Please help me with flashplayer

sue j · January 6th, 2012, 12:13 AM

Hi, I got a new 10.2 android 2.2 flytouch 3 tablet (eBay description) for Christmas (says superpad VI and 2.3 on the box) and when i try and watch things like Austar online TV (Australian pay TV) it wont work, I have the flashplayer installed. So I click on download player anyway on the site and it starts to download then says Adobe flashplayer is not compatiable with my device. I went to market to upgrade flashplayer, took awhile to upgrade, but no change. I uninstalled flashplayer upgrade and went back to older version of flashplayer, still didnt work. Now hardly anything on market will download or upgrade. Cant get bluetooth to turn on either. Helpers please, I'm so computer illiterate

shadragon · January 6th, 2012, 08:44 AM

Good Morning,

This is from the Austar Web Site Technical Section:

Video isn't playing on my computer.

If you've clicked the Watch Now button on a program, but the video doesn't display, check that:

You've logged in to AUSTAR AnyWhere® with your AUSTAR Login ID and password. To log in, click on the Log in button on the top right of your screen.
Your computer meets the minimum system requirements, including your browser and Adobe Flash Player.
You haven't reached the limit of authorised computers on your account. A maximum of 2 authorised computers can be registered to each AUSTAR Login ID.

The minimum system requirements don't say what speed CPU or hardware you need beyond Firefox or IE. With V10+ of Flash Player it should work. Are you already using two accounts elsewhere? If so, log off one and try it again.

Last, try downloading Firefox onto your tab and running the Flash Player through it. You may be able to fool the system into thinking it is a PC as Firefox is listed as an acceptable.

Google Chrome may work too.

Let me know if any of that helps.

Cheers.

S

sue j · January 6th, 2012, 11:16 PM

Thank you for this, I downloaded Firefox, then tried again, still says i need adobe flash player, which I have installed (no 11), but when I click on install anyway still says not compatible with my device. I have gone to my home pc and I only have that one authorized to use the online TV. So no Thats still left room for one more. Logged in fine. and when I check system requirements, my tablet is in the list, so I don't know whats going on.

johnlgalt · January 6th, 2012, 11:49 PM

Let's get back to basics. When you log in,does it offer you a mobile site? If so, are you saying no or yes? You should be saying yes....flash player for mobile is different than flash player for regular computers, and that sounds like what is happening in your case - it's trying to install an incompatible flash player b/c it thinks you're on a desktop not a mobile / tablet device.

BlueBiker · January 7th, 2012, 04:28 AM

From what I've been able to find, the InfoTM X220 CPU in the Flytouch 3 tablet is unfortunately based on an older ARMv6 architecture that Flash doesn't support anymore.

Recent versions of Flash require a CPU based on ARMv7 or newer (I think), and the version of Flash that came with your tablet is probably too old to be compatible with most of the Flash videos and websites that you'd want to visit.

It sucks, but there probably isn't a solution.