Sometimes, just during normal use, my computer will crash and show a black screen. The sound goes and i can just hear a low pitched sound from the speakers.
It's happened in Chrome when I switched tabs and during a mission on GTA.
Okay, why did you replace the card in the first place? What happened to it? Were you getting these problems before? (Sorry. Probing questions. Can you tell I've done tech support for a living?)
Windows 7 64bit (I may make the move to dual boot Linux and win 7 if i get an ssd)
Why are you waiting until if/when you get an SSD? (Kindly note that I don't do windows. I have zero idea if your issue, or your perceived issue, has to do with windows or Linux or the combination of the two on the same drive or...what?)
Quote:
No major changes to anything, but a 'new' replacement graphics card.
Funny, but graphics card was my first guess as the culprit, so it's interesting you have a new one.
RMA'd my last card cos it kept whining/squealing, especially during folding. (interestingly, when Scan tested it, they found it to be overheating)
Got the new card and it still whines when Folding, but scan support just said it's becuase its under high stress.
That's about all.
So two cards whining. Hm. That's...not normal. If it was, they woulsnt have replaced the first. So it is possible to have gotten two lemons, sadly. On the off chance, got a spare card that's another brand? My guess is the cards at fault again, but this would also rule out operating system issues..
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Could be a flaky power-supply. Can't handle the load properly, especially when Folding@Home or FPS gaming or something.
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It is not the cards fault, it is maybe caused byvHis power Supply Which is not able to take the load aand so the PC crashes due to lack of Power Being Supplied to it!
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Quote:
Originally Posted by Mehta23
I dunno, I could dual boot now but I was told it'd be easier when windows was on a separate drive.....
They replaced the original card becuase it was overheating - they didn't mention the noise when tested.
No, I don't have another card or another computer to test out my card.
My power supply is a Corsair 750W.
It could be faulty or not quite right. What's happening almost certainly sounds like a hardware problem rather than software. Think you've already gone through two graphic cards. Usual method of troubleshooting something like this, is a process of elimination. A bad power-supply can certainly cause the shutting down under heavy loads.
Oh crap, forgot to mention that this has only happened with my replacement graphics card. Also, even though they said it was new, it came in a different box, and has small scratches on it ...
Faulty/marginal PSU is a possibility, So is Overheating. what are your temps under normal use and under stress (folding etc). if you've not cleaned the dust & fluff from the cooler and fans for a while, that might help.
Regarding Dual booting Windows & Linux. they co-exsist quite happily on the same HDD. The Linux installer will detect windows and re-size its partition for you.
I'd recommend custom partitioning along these lines (500Gb disk as an example)
250 Gb to Win
50Gb for Linux root (/) partition
2 x Ram for linux swap if ram < 2Gb, else same size as installed RAM.
the remaining 196 or sd for linux home (/home) partition. - This is where all your documents, photos, music etc. goes.
Remember Linux partitions formatted Ext4, let the software decide format for Linux Swap.
A bad power-supply can certainly cause the shutting down under heavy loads.
Is Chrome open with 5 tabs, one being a radio, and my download folder open in Windows considered to be heavy?
Good news everyone!
I've just noticed, I can hear a weird noise from my PSU, like something is stuck in the fans, or something is wrong with the fans. I will open up my PC and have a look soon.
Last edited by Mehta23; December 30th, 2012 at 11:29 AM.
I'd recommend custom partitioning along these lines (500Gb disk as an example)
250 Gb to Win 50Gb for Linux root (/) partition
2 x Ram for linux swap if ram < 2Gb, else same size as installed RAM.
the remaining 196 or sd for linux home (/home) partition. - This is where all your documents, photos, music etc. goes.
The 50GB / partition suggestion is a bit excessive, especially given the total amount of space available in this person's scenario. I'd give it no more than 25GB. Even that is probably way more than will ever be needed. Keep in mind that unlike windows, *nix applications are elegant, not bloated. I doubt the user could ever install enough apps that 25GB would be insufficient.
To put this in perspective, when I partitioned the 600GB disk in the laptop I'm typing this on, I allocated 45GB for root, and the rest for /home, /data, and swap. Of the 45GB for /, I've only used 13GB--and I've installed THOUSANDS of applications in the year I've had this laptop.
When playing TF2 the other day, I saw the floor flickering, and shaking. This went on for about 30 seconds, and then stopped. When it stopped the EVGA precision x overlay also closed. Don't know if this means anything...
Today, I had a BSOD, and then after the reset, the log in screen where I enter my PW went white, and the pC was unresponsive. 2nd reboot, everything seems ok now.
I sent off the form to see if I can get another RMA.
Today, I had a BSOD, and then after the reset, the log in screen where I enter my PW went white, and the pC was unresponsive. 2nd reboot, everything seems ok now.
Take a look at the Windows Event Viewer (Windows Logs, Application and/or System) for info on what caused the BSOD. There will be an .exe or .dll listed somewhere that's the culprit.
Oh crap, forgot to mention that this has only happened with my replacement graphics card. Also, even though they said it was new, it came in a different box, and has small scratches on it ...
That's an important clue! In the past I've been bedeviled by dodgy graphics cards. (Anyone else remember VESA local bus video cards?) IME some video cards can cause all kinds of problems. I have a now old quad core Core2 "cube" computer that was once state of the art, but for some reason didn't accept a video card in the first of its two (and only) PCIe slots. This computer that I bought "bare bones" has an Intel chipset (950X IIRC) that has given me problems in other motherboards. So what should be interchangeable parts aren't always that way.
Unfortunately this only complicates things for you.
Take a look at the Windows Event Viewer (Windows Logs, Application and/or System) for info on what caused the BSOD. There will be an .exe or .dll listed somewhere that's the culprit.
I'll be checking this in a bit. How do I know where the BOSD comes? Or should I have noted the time....
Edit: I opened up the Event View. Looking down the applications bit, I see quite a few errors and warnings. I think the BSOD happened before 2pm sometime, and there are 11 errors and warnings.
I don't really know how to format the info for you guys, but this is one error i recieved.
//./root/CIMV2
SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99
0x80041003
The other is
BstHd AndroidSvc
Quote:
System
- Provider
[ Name] BstHdAndroidSvc
- EventID 0
[ Qualifiers] 0
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2013-01-04T13:34:55.000000000Z
EventRecordID 11513
Channel Application
Computer My-Precious
Security
- EventData
Service cannot be started. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run. at BlueStacks.hyperDroid.Service.Service.OnStart(Stri ng[] args) at System.ServiceProcess.ServiceBase.ServiceQueuedMai nCallback(Object state)
Last edited by Mehta23; January 5th, 2013 at 08:04 AM.
[ This happened during the day when I thought I might have a problem with my PSU]
I had to remove one of my RAM sticks to get at the motherboard power cable. After checking that works, I rebooted my PC, but forgot to plug in the RAM again. Shut it down, put it back in and booted into the bios. I think I changed some settings around, and realised that there was no point ( changed to quiet mode) and then laoded up the optimised deafults. I then realsied that this would underfclock my RAM to 1333Mhz, not the specified 1600, so I went back in and OC'd it. Because Im an idiot , I clicked the wrong button and set it to 1800Mhz.
When I booted up with ram at 1800, I had a BSOD, and then when I changed it back to 1600, i was A-OK.
Just in case, I am going to run memtest tonight.
Last edited by Mehta23; January 5th, 2013 at 02:59 PM.
How do I know where the BOSD comes? Or should I have noted the time....
Just check the logs once you reboot; you'll have a good idea of when the BSOD occurred so will only have to look back a few minutes. It's been a long time since I experienced one myself, but I think they're logged as "critical". You can filter the different event logs by right-clicking on their name in the left panel and selecting "Filter current log...."
If the crash is caused by a low-level driver it's possible that a useful error log won't be generated, in which case you can examine the automatically-generated .dmp file with a tool such as BlueScreenViewer to find out which file(s) are at fault (no pun intended!)
Quote:
Originally Posted by Mehta23
I [...] then laoded up the optimised deafults. I then realsied that this would underfclock my RAM to 1333Mhz, not the specified 1600, so I went back in and OC'd it
I don't think the RAM is a problem tbh. The SPD rating on those modules is 1333MHz, and the SPD voltage is listed as 1.5V. However Corsair themselves state that the "tested" speed of 1600MHz required the same voltage, suggesting that the modules are well within tolerance at that clock speed.
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I tested my RAM before, and everything was fine. Shortly after these recent BSOD's, I did another test, but I only had time for a 50% check. I'll do another later on.
Yeah, I thought it could be the gfx card as I never had these problems before...
I use Avast and I forgot to uninstall Microsoft Security, so I have that there too.
I have updated the drivers , I think I did it yesterday or the day before.
Edit: I looked at the check drive thing... as my 1Tb hdd is nearly half full / half empty, I'll have to do this overnight or maybe in the morning.
I'll post my findings! Cheers
Edit Edit: Just forgot to mention that I havent had any major problems since the BSOD I posted about in here. I had some stuttering/pausing in TF2, but that might have been due to the sever
Last edited by Mehta23; January 12th, 2013 at 05:02 PM.
I found the results, doesn't seem like there's anything bad, it said it had made some changes....
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
324096 file records processed. File verification completed.
322 large file records processed. 0 bad file records processed. 2 EA records processed. 60 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
389756 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
324096 file SDs/SIDs processed. Cleaning up 515 unused index entries from index $SII of file 0x9.
Cleaning up 515 unused index entries from index $SDH of file 0x9.
Cleaning up 515 unused security descriptors.
Security descriptor verification completed.
32831 data files processed. CHKDSK is verifying Usn Journal...
35459968 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
324080 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
133672629 free clusters processed. Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
976657407 KB total disk space.
441371476 KB in 287106 files.
140192 KB in 32832 indexes.
0 KB in bad sectors.
455219 KB in use by the system.
65536 KB occupied by the log file.
534690520 KB available on disk.
4096 bytes in each allocation unit.
244164351 total allocation units on disk.
133672630 allocation units available on disk.
I found the results, doesn't seem like there's anything bad, it said it had made some changes....
"CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system."
That MFT message is completely normal. The size of the MFT will change as needed. No problem there.
Quote:
"Cleaning up 515 unused index entries from index $SII of file 0x9."
File 0x9 is a hidden file used by the NTFS file system. It's common to see "error" messages related to file 0x9, and 99.999% of the time it's just normal housekeeping. As long as you don't get it twice in a row, you're fine. Even if you do get it twice, you're usually OK. On rare occasions Windows versions prior to 7 had more serious file system problems when CHKDSK kept on returning errors. I haven't seen any major file system problems as of Windows 7.
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Whilst in Tropico, the screen went black- again- and this time then went purpled. As before, my headphones stopped playing the music and instead just made a loud buzzing sound. Had to restart my PC again.
More news:
My RMA request from Scan has been accepted, so my card will be sent off this week maybe
Edit:
Went into Event VIewer to see if anything came up, the only errors around the time of the crash were these :
Quote:
Service cannot be started. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
at BlueStacks.hyperDroid.Service.Service.OnStart(Stri ng[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMai nCallback(Object state)
Quote:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected..
Could Bluestacks be the cause?
Edit Edit:
Found this
Quote:
The BlueStacks Android Service service terminated with the following error:
An exception occurred in the service when handling the control request.
Which came up during the boot up after my crash... Obviously I'll try quitting/uninstalling it to see if it makes a difference...
Edit:Edit:Edit:
Disabled Bluestacks, and I also googled the Bluestacks error. In two pages, both OP's were told to use this tool AdwCleaner Download
This is getting serious now, and I fully appreciate anyone's help or thoughts
One last thing:
Would using my GPU in the second PCIe x8 slot be the same as testing it in someone else's PC?
Last edited by Mehta23; January 14th, 2013 at 04:36 PM.
Mehta23 - Can you try downloading and running EVGA OC Scanner? This should cause the GPU to crash if it is at fault, and will also show any artifacting that is happening with the card. We will get this sorted one way or another!
Would using my GPU in the second PCIe x8 slot be the same as testing it in someone else's PC?
Not quite, but since PCIe is a serial interface and not a bus, trying the card in the other PCIe slot would be a good check to find out if there's a hardware problem with the one you're using now.
Mehta23 - Can you try downloading and running EVGA OC Scanner? This should cause the GPU to crash if it is at fault, and will also show any artifacting that is happening with the card. We will get this sorted one way or another!
Sometimes, just during normal use, my computer will crash and show a black screen. The sound goes and i can just hear a low pitched sound from the speakers.
It's happened in Chrome when I switched tabs and during a mission on GTA.