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Old May 14th, 2014, 01:50 AM   #1 (permalink)
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Default Both Laptop Speakers Go Mute?

About a week ago, I was playing music in my car through my laptop that was sitting on the passenger's seat. All of a sudden, the music stopped and there was no sound. Things had been going fine until I was playing music yesterday and the music stopped once again. It began also happening on YouTube videos and pretty much anywhere sound was supposed to be playing. Even testing the speakers using the Windows settings doesn't work. What I do is just pause whatever is playing, and come back and check the sound a few minutes/seconds later and it seems to come right back up as before.

I thought that maybe my speakers were going out, but that seems odd that both would go out at the exact same time. I bought some newer speakers to install just in case, but I'm wondering if it's something else as that seems really strange for both to go out at once. Or is that common for laptops to do?

The computer realizes that sound is still being played as can be seen in the monitor that shows sounds that are supposed to be played so it's not as if it's muted it or something.

I have a Toshiba Satellite L755 if anyone is curious.

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Old May 14th, 2014, 12:44 PM   #2 (permalink)
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Try to use an extremely small brush (like, an old-man ear hair brush or something) to clean out the headphone jack. Something may be in there that's causing it to think you've plugged something in and therefore mutes the laptop main speakers.
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Old May 14th, 2014, 04:19 PM   #3 (permalink)
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Quote:
Originally Posted by Joelgp83 View Post
Try to use an extremely small brush (like, an old-man ear hair brush or something) to clean out the headphone jack. Something may be in there that's causing it to think you've plugged something in and therefore mutes the laptop main speakers.
That could be. Is there any way to be able to tell if headphones are detected in the computer? In the meantime while I find something to clean it, I could find out if that is a problem.

I know on like Android phones, a symbol is displayed that shows headphones when connected, so I'm wondering if Windows 7 or something can show this too.
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Old May 14th, 2014, 06:08 PM   #4 (permalink)
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On some systems, Win7/8 give a small pop-up over the system tray notifying you if you plugged/unplugged something from the headphone or microphone jack. Beyond that, not much else in the way of verifying the connection.

Alternatively, try using a can of compressed air. Also, you might want to err on the side of caution and turn the computer off first.
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Old May 14th, 2014, 11:39 PM   #5 (permalink)
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Quote:
Originally Posted by Joelgp83 View Post
On some systems, Win7/8 give a small pop-up over the system tray notifying you if you plugged/unplugged something from the headphone or microphone jack. Beyond that, not much else in the way of verifying the connection.

Alternatively, try using a can of compressed air. Also, you might want to err on the side of caution and turn the computer off first.
Good to know, thank you! I have some at work I'll try tomorrow.
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Old May 15th, 2014, 05:38 PM   #6 (permalink)
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I tried it today and the sound still went out at least three times. But I think I'll try cleaning it a little better with some sort of cleaning swab or something and see if that does the trick.
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Old May 15th, 2014, 05:49 PM   #7 (permalink)
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Try to update . some laptops and PC's Dont show up updates are needed for audio
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Old May 19th, 2014, 01:02 PM   #8 (permalink)
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Or try a set of USB speakers. I know the output power is limited, but decent quality ones sound surprisingly good, and can go quite loud. 2 Watts though very efficient speakers is plenty loud enough.
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