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Old July 3rd, 2010, 02:28 PM   #1 (permalink)
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Question o2 website feedback please

I have a problem with my dell streak it refuses to load the o2.co.UK website. I have contacted o2 direct and called into my local o2 store. I have replaced my sim card. also tried my new and old sim card in a brand new out of the box phone in the shop. each time the streak only brings up a text only home page and the links on that page result in a message that the page I want no longer exists.
do any other streak users have the same problem?
I cannot find any info on the web, I can't be the only one with the problem.

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Old July 3rd, 2010, 06:51 PM   #2 (permalink)
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Welcome to AF!

Quick question, have you tried connecting to o2.co.uk while being connected to the network and via a wi-fi connection?
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Old July 4th, 2010, 04:21 AM   #3 (permalink)
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yes I've tried. both. makes no difference
I was hoping other streak owners could give me feedback on whether their handset can access the site or not?
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Old July 4th, 2010, 04:55 AM   #4 (permalink)
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Yep, same problem although I could get access to the shop.... It isn't your hardware, it looks like o2's website dosen't like the streak/(android 1.6?) at all. My iPhone loads up the site fine.

Sliglty bizzarre. Haven't tried it with a different browser though.
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Old July 4th, 2010, 07:56 AM   #5 (permalink)
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thanks for your input. I can confirm that the problem exists in opera mini, skyfire and dolphin. guess we'll have to wait for a new release of the OS
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Old July 4th, 2010, 11:17 PM   #6 (permalink)
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Lol. A OS update to 2.x Now that is something I am looking forward to!

Luckily this is the first and only case of the device not working with a website that I have seen! Bit embarrassing considering its the carriers. You can still access their mobile site if you need to do basic checks of your account though but obviously limited.
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Old July 5th, 2010, 03:57 AM   #7 (permalink)
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Works fine on mine and always has (whether it's WiFi or not).
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File Type: jpg IMG00021-20100705-0955.jpg (10.2 KB, 6 views)
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Old July 5th, 2010, 04:00 AM   #8 (permalink)
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Or did you mean this page?
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Old July 5th, 2010, 07:17 AM   #9 (permalink)
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yes your second image shows the exact problem
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Old July 14th, 2010, 04:18 PM   #10 (permalink)
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Same here... as far as i can deduce, it's the javascript menu's they use...
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