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Old October 28th, 2012, 06:55 PM   #1 (permalink)
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Cool Desire HD Fastboot Remote not allowed

have a DHD i picked up not working. unable to load past boot screen, just goes to white screen with logo and fades. Access fastboot,hboot,recovery
commands but they don't work same for factory reset. Just goes back to the same white screen and fades. Already spent a lot of time with no success
go into adb and fastboot devices shows serial number and
C:\>fastboot getvar all reports as below, have tried fastboot boo recovery.img starts loading the reports access not allowed. Call a repair
tech and they reckon $50 to sort the software. Sounds great if it sorts the issue, but if anyone here can help it would be much appreciated.


INFOversion: 0.5
INFOversion-bootloader: 0.85.
INFOversion-baseband: 26.03.0
INFOversion-cpld: None
INFOversion-microp: 0438
INFOversion-main: 1.32.405.6
INFOserialno: SHxxxxxxxxxx
INFOimei: xxxxxxxxxxxxxxx
INFOproduct: ace
INFOplatform: HBOOT-7230
INFOmodelid: PD9810000
INFOcidnum: 11111111
INFObattery-status: good
INFObattery-voltage: 4101mV
INFOpartition-layout: Generic
INFOsecurity: off
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: a3d4
INFOhbootpreupdate: 11
INFOgencheckpt: 0
INFOregion-id: 0
all: Done!
finished. total time: 0.063s

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Old October 28th, 2012, 07:31 PM   #2 (permalink)
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Could you double check these two lines.

Quote:
INFOversion-bootloader: 0.85.
INFOversion-baseband: 26.03.0
Could you also post what you see on the HBoot screen. Does it say Locked/S-ON?
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Old October 28th, 2012, 07:39 PM   #3 (permalink)
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Sure can
ACE PVT SHIP S-OFF RL
HBOOT -0.95.0024
Radio 26.03.02.26_h
cMMC-boot
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Old October 28th, 2012, 07:43 PM   #4 (permalink)
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The phone is rooted.

Could you go into Recovery than Backup/Restore and select Restore and see if there are any backup's stored in there?
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Old October 28th, 2012, 07:48 PM   #5 (permalink)
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recovery just goes to white screen with logo and then fades to back lit black screen
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Old October 28th, 2012, 08:06 PM   #6 (permalink)
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@scotty85 is probably the best person to help...

I do not see the harm in try to flash a RUU and trying to return it to stock. Phone is from New Zealand? Is the phone from a carrier?
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Old October 28th, 2012, 08:14 PM   #7 (permalink)
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unsure of if it was from New Zealand new or from a carrier I could ask previous owner if it helps?
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Old October 28th, 2012, 08:35 PM   #8 (permalink)
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If the information is not on hand, it is not that important. Would be happy to get it to boot and sort out other things later. If you are on a Windows PC you could try downloading one of these, plug the phone in the PC, and run the file.

If you plan to root (assuming we get it working):

RUU_Ace_Gingerbread_S_HTC_WWE_2.50.405.2_Radio_12. 54.60.25_26.09.04.11_M2_release_199042_signed.exe - download now for free. File sharing. Software file sharing. Free file hosting. File upload. FileFactory.com

If you plan to run it stock:

RUU_Ace_Sense30_S_HTC_WWE_3.12.405.1_R_Radio_12.65 .60.29_26.14.04.28_M_release_233505_signed.exe - download now for free. File sharing. Software file sharing. Free file hosting. File upload. FileFactory.com

This probably won't work, but I do not see any harm in trying.
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Old October 29th, 2012, 08:28 AM   #9 (permalink)
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Thanks for that worked, but phone must be locked for another carrier any ideas how to get it on Telecom XT here in NZ, ended up using this RUU_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03. 02.26_M_release_15589
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Old October 29th, 2012, 08:40 AM   #10 (permalink)
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Your welcome.

Sorry, I do not know how to unlock DHD's.

But maybe you can post the question here: Unlock HTC Desire HD

That way someone with knowledge on it will see the query.
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Old October 30th, 2012, 04:21 AM   #11 (permalink)
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Your CID (Carrier ID) is 111111 - that is Super CID, which means that the phone would be able to be flashed with a non-branded ruu... not sure why you'd want to lock the phone to another carrier, when you can have an unbranded DHD that can be used on any network.
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Old October 30th, 2012, 06:36 AM   #12 (permalink)
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yes I get your point, happy to have A unbranded DHD. Didn't understand the Super CID.
Much appreciated. Just when I put my SIM for Telecom NZ 3G network it wouldn't
connect, went to 2 degrees put the SIM and it worked fine.
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Old October 30th, 2012, 08:06 AM   #13 (permalink)
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Sorry... I've reread my reply - wasn't meaning to come off negatively!

It can be harder to find carrier branded ruu's (at least I've always found it), which is what I was referring to
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Old October 30th, 2012, 04:13 PM   #14 (permalink)
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didn't take as negative, just happy to get some advice and real happy about getting the DHD working. Anyway if I can find and RUU suitable for Telecom XT 3G will my phone then accept their service? Telecom NZ website phone check states " Your device supports the following frequencies:
  • GSM 850/900/1800/1900MHz
  • WCDMA 850/900/1900/2100MHz



Telecom Network Compatibility
This device should work on the XT Mobile Network.
To confirm your device will work on the XT Mobile Network, please visit a Telecom store or dealer to try your device with a Telecom SIM.
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Old October 30th, 2012, 04:43 PM   #15 (permalink)
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Just been doing some more checking and my DHD is A9191 and there is a A9192
that is suitable for Telecoms 3G network, so looks like I need the A9192 if I want full service on XT network.
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Old October 31st, 2012, 02:46 AM   #16 (permalink)
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I'm not sure about compatibility, sorry! The ruu wouldn't need to be branded though, for your phone to work on the network... it looks as though your phone was rooted... part of the process would have been sim unlocking the phone, so any sim would work in it.
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Old October 31st, 2012, 02:49 AM   #17 (permalink)
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The A9192 is the Inspire, which is the US version of the Desire HD... there may not be any problem using it on the network... give it a try!
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Old October 31st, 2012, 04:10 PM   #18 (permalink)
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just to make sure im understanding correctly... your device gets voice and text service,and edge data,correct?

as D-U-R-X said,sim unlock is a by-product of the most convetional means of rooting the dhd/inspire and your phone should work on any gsm network now,given the limitations of phyiscal radios present(the att inspire only accepts specific frequencies,unfortunately,unike an internationa desire hd).

if your device was still locked to a carrier,when you powered it up with a sim ohter than that carriers sim,you would normally be prompted for an unlock code,wich would then allow voice and sms to work,and possibly some form of data depending on the device,the ruu,and the APNs present.

so if your device boots up and has phone signal you can make calls and texts with,then its not locked down to anywhere. running the unbranded ruu should let your phone find an APN that works with the network youre using(when i boot my inspire on an unbranded ruu us t mobile edge data works fine). if your on a carrier ruu,youll likely need to manually program the APN settings(what i have to do if i boot my inspire on the stock att ruu).

so i guess the big question is... if you are getting working voice and texts, is your device an att inspire? if so,thats likely the reason its not getting 2g or 3g data on an international carrier

edit:
i also took the liberty of editing out your serial number and imie above... those are numbers you dont really want someone abusing
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Old October 31st, 2012, 04:44 PM   #19 (permalink)
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thanks for removing serial number, never thought about it being a risk.
From what I have read, my a9191 won't be accepted on Telecoms 3G network
I would need the A9192. So I have changed a 2 Degree as a carrier and the phones working fine. Did retry the Telecom SIM and it didn't find XT network. First time I tried the Telecom XT 3G sim It came up with limited service, but would not make calls
and under available networks it showed up Vodaphone and NZ Comms. Went to 2 degrees tried their Sim and phone found their network and Vodaphone, 2 degress
got a new customer. If I could get the DHD on Telecom 3G I would go back to them as a carrier, but everything I have read states I need the A9192 version not the A9191 that I have.
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Old October 31st, 2012, 05:19 PM   #20 (permalink)
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glad you have found some sort of solution. sounds like the the issue was with the carriers sim then,not the phone... a friend had a sim card that was locked to straight talk,so would only use their devices.

if you wish to trade your desire hd for an inspire,i could be talked into that... att inspires are plentiful here in the states,so i could always get another if needed. an actuall DHD would be better for me,as it would actually get 3g on my t mobile prepay
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Old March 16th, 2013, 11:28 AM   #21 (permalink)
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Default Re: Desire HD Fastboot Remote not allowed

Hi is the thread dead ... if anybody is watching ... my Desire HD too behaves exactly the same as Artstyle's OP ... except that 'adb devices' in hboot does not return Device ID ... however in fastboot, 'fastboot devices' returns the connected Device ID.

even my device is 'SHIP S-OFF'


Tried to
1. RUU, ...
2. flash ZIP's for recovery, ROM from SD card ... through *DIAG.zip and *IMG.zip's

all return to the white screen and fades as artstyle's description ...

3. tried flashing recovery manually thru 'fastboot flash recovery recovery.img' ... but same returns the following error ...

sending 'recovery' (3554 KB)...
OKAY [ 0.602s]
writing 'recovery' ...
FAILED (remote: not allowed)
finished. total time: 0.609s

Already tried on machines with sdk
Win7 64 bit
Ubuntu 64 bit
WinXP 32 bit

All OS's return the above error ...

Really hope my DHD springs back to life ...

Thanks for any or all help
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Old March 16th, 2013, 10:17 PM   #22 (permalink)
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you are not getting a response from adb devices becasue the phone is not booting far enuff into the OS,or it is booting into an OS where usb debug is not enabled. 'adb' comands are run in the booted OS,or withing a custom recovery.

if fastboot devices returns a serial number withthe phone in fastboot,have you done fastboot getvar all ? if not,run that command and post its output.

you are unable to fastboot flash recovery recoveryname.img becasue you do not have an eng,or htcdev unlocked,bootloader,so that is normal.

you should be able to install recovery as a PD98IMG file in hboot,or run as an RUU from fastboot:
fastboot erase cache
fastboot oem rebootRUU
fastboot flash zip zipfilename.zip
fastboot reboot-bootloader
fastboot reboot

heres a link for ext 4 PD98IMG: PD98IMG_ace_recovery_ext_4.zip

tho i dont know if that will do you much good at this point.

your best bet is to run an RUU. what have you tried to run,what were the results? be as specific as possible,as you may just have not successfully applies an RUU at this point
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Old March 16th, 2013, 11:34 PM   #23 (permalink)
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Thanks for looking into scotty85

I will not try until advised,

[HIGH]
:~$ fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 0.85.0024
(bootloader) version-baseband: 26.10.04.03_M
(bootloader) version-cpld: None
(bootloader) version-microp: 0438
(bootloader) version-main: 2.47.502.7
(bootloader) serialno: HT134T202882
(bootloader) imei: 354455047307812
(bootloader) product: ace
(bootloader) platform: HBOOT-7230
(bootloader) modelid: PD98*****
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 4087mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: a3d4fa0f
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
(bootloader) region-id: 0
all: Done!
finished. total time: 0.003s
[/HIGH]

Please instruct on how to proceed further ...

The bootloader must be locked as i was still evaluating the stock ROM and i haven't attempted it yet.

This device was shipped with GB, hence i have read that AAHK is not an option to unlock bootloader.
Can i try to unlock through HTCDev, many have advised against it though, but for a divice shipped with GB i haven't come across a Hack Kit to unlock my bootloader ... unless you know of one.

What is ENG-off, does my device qualify for this as it was shipped with GB ?

sidenote : On my previous devices LG, and Motorola we would clear cache/data(factory reset) whenever a bootloop occured ... Is factory reset an option via HTC fastboot ?
;
;
;
;
;
UPDATE
;
;
;
;
;
bootloader unlocking through htcdev not possible

[HIGH]
:~$ fastboot oem get_identifier_token
...
(bootloader) [ERR] Command error !!!
OKAY [ 0.007s]
finished. total time: 0.007s
[/HIGH]
;
waiting for advice !!!

thanks.
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Old March 16th, 2013, 11:50 PM   #24 (permalink)
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you do not need the aahk,htcdev unlock,or any other exploits. you are allready s off and superCID,so you can run any ruu that you wish.

your best bet is to run an ruu.

what you are currently running is this one:
Shipped ROMs

run the .exe with the phone in fastboot mode. if the utility fails for some reason, you can extract rom.zip from the utility in the following manner:
Quote:
the .exe utilities can be finicky,so if you have trouble getting it to run, you can extract "rom.zip" in the following manner:
-start the utility
-check the "i understand" box to move on to the next screen
-hide the utility temporarily out of site
-search your C drive for "rom.zip". you will find it in a temporary location(it will be in a different spot each time you run the utility)
-open the folder location,and transfer rom.zip to a safe location on your PC.
-unhide and cancel the utility,youre done with it.
-rom.zip can be renamed to PxxxIMG and flashed in hboot,from a FAT32 sd card
rom.zip can be renamed PD98IMG and flashed via hboot from the sd card,or as an RUU with the phone in fastboot/RUU mode as described above
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Old March 17th, 2013, 01:27 AM   #25 (permalink)
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Quote:
Originally Posted by scotty85 View Post
;
;
;
rom.zip can be renamed PD98IMG and flashed via hboot from the sd card,or as an RUU with the phone in fastboot/RUU mode as described above
thanks for the quick reply scotty85 ...

I have already tried RUU.exe in fastboot ... after confirming all the options the phone reboots and goes into the HTC white screen ... and the RUU.exe shows a 'waiting for bootloader' message ... this is where i am stuck!!!

I have even tried the PD98IMG.zip (after extracting ROM.zip) on one of the rom.zip i tried flashing ... all the included components in the bootloader flashed with 'OK' status and when asked to press power ... phone went back to the white HTC screen after reboot ... stuck again !!!

Same with the CWM recovery files flashed as PD98IMG.zip format ... it says in a fraction of a second as update successful but when power is pressed it goes to the HTC white screen ... a battery pull - Vol Dn + Power - recovery ... results in the HTC white screen ... stuck again.

How is the procedure for RUU via 'fastboot' methos ?

this one ?


HTML Code:
you should be able to install recovery as a PD98IMG file in hboot,or run as an RUU from 

fastboot:
fastboot erase cache
fastboot oem rebootRUU
fastboot flash zip zipfilename.zip
fastboot reboot-bootloader
fastboot reboot
all these need to be executed via the terminal on a PC correct ?

In 'fastboot flash zip zipfilename.zip' ...
the zipfilename.zip is the ROM.zip or PD98IMG.zip or the recovery.zip ?

and this zip should be on the SD card or on the PC folder from where i am executing the fastboot commands ?

thanks.
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Old March 18th, 2013, 01:19 AM   #26 (permalink)
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Hi, Will this help

PHP Code:
[B]fastboot erase data[/B]
erasing 'data'...
FAILED (remotenot allowed)
finishedtotal time0.003s

[B]fastboot erase cache[/B]
erasing 'cache'...
OKAY [  0.183s]
finishedtotal time0.184s

[B]fastboot format cache[/B]

formatting 'cache' partition...
FAILED (remoteunknown command)
FAILED (remoteunknown command)
finishedtotal time0.012s 

seems like sytem critical command FAIL !!!

erasing 'cache' works
formating 'cache' does NOT !!!

erase 'data' too does NOT !!!


Is there anyway i can gain root from hboot/fastboot ?
I know my device says 'ACE PVT SHIP S-OFF RL'

but some permissions issue does exist as it seems system critical commands FAIL !!!

also scotty85's ROM link is the exact version my device was shipped ...
i in fact ran it as PD98DIAG.zip and it said it flashed all components OK ...
but it just didn't boot into an OS

the problem is i am unable to successfully run the below commands

this command
fastboot reboot-bootloader
as i understand should reboot back into the bootloader automatically
BUT - IT DOES NOT REBOOT INTO THE BOOTLOADER INSTEAD BOOTS TO THE WHITE HTC SCREEN
&
this command
fastboot oem rebootRUU
as i understand this should boot into a phone RUU mode
BUT - IT DOES NOT REBOOT INTO ONE BUT INSTEAD BOOTS INTO THE WHITE HTC SCREEN

if someone can put their finger on where the problem lies ... i could attempt the offered suggestion.

I BELIEVE THE ONLY AVENUE I AM LEFT WITH IS TRYING 'AAHK' INSPITE OF THE WARNING TO NOT ATTEMPT ON A PHONE SHIPPED WITH 'GINGERBREAD'

what say ?

thanks
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Last edited by aiamuzz; March 18th, 2013 at 01:22 AM.
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Old March 18th, 2013, 04:28 AM   #27 (permalink)
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Default Re: Desire HD Fastboot Remote not allowed

Quote:
Originally Posted by aiamuzz View Post
Hi, Will this help

PHP Code:
[B]fastboot erase data[/B]
erasing 'data'...
FAILED (remotenot allowed)
finishedtotal time0.003s

[B]fastboot erase cache[/B]
erasing 'cache'...
OKAY [  0.183s]
finishedtotal time0.184s

[B]fastboot format cache[/B]

formatting 'cache' partition...
FAILED (remoteunknown command)
FAILED (remoteunknown command)
finishedtotal time0.012s 

seems like sytem critical command FAIL !!!

erasing 'cache' works
formating 'cache' does NOT !!!

erase 'data' too does NOT !!!


Is there anyway i can gain root from hboot/fastboot ?
I know my device says 'ACE PVT SHIP S-OFF RL'

but some permissions issue does exist as it seems system critical commands FAIL !!!

also scotty85's ROM link is the exact version my device was shipped ...
i in fact ran it as PD98DIAG.zip and it said it flashed all components OK ...
but it just didn't boot into an OS

the problem is i am unable to successfully run the below commands

this command
fastboot reboot-bootloader
as i understand should reboot back into the bootloader automatically
BUT - IT DOES NOT REBOOT INTO THE BOOTLOADER INSTEAD BOOTS TO THE WHITE HTC SCREEN
&
this command
fastboot oem rebootRUU
as i understand this should boot into a phone RUU mode
BUT - IT DOES NOT REBOOT INTO ONE BUT INSTEAD BOOTS INTO THE WHITE HTC SCREEN

if someone can put their finger on where the problem lies ... i could attempt the offered suggestion.

I BELIEVE THE ONLY AVENUE I AM LEFT WITH IS TRYING 'AAHK' INSPITE OF THE WARNING TO NOT ATTEMPT ON A PHONE SHIPPED WITH 'GINGERBREAD'

what say ?

thanks
Why are you naming the file PD98DIAG? you should be naming this file PD98IMG... Nonetheless,if all partitions are updating successfully,and the phone is still not booting,then you likely have some sort of hardware failure. You can try a factory reset,and you can try some different RUUs,but unfortunately i wouldn't get your hopes up too much.

You are allready s off. There are no benefits to running the aahk,even if it would work with the phone in this state(it wont). As I said above,you can install a custom recovery as a PD98IMG. Tho there unfortunately won't be a lot of benefits of doing so,other than we can run some adb commands to check the condition of the emmc.

You could also install an eng hboot for a few extra fastboot commands... But I don't think there would be much benefit of that,either
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Old March 20th, 2013, 04:36 AM   #28 (permalink)
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Default

Quote:
Originally Posted by scotty85 View Post
;
;
;
You could also install an eng hboot for a few extra fastboot commands... But I don't think there would be much benefit of that,either

Thanks for the reply scotty85 ...

Can you please help me with the steps to install a eng hboot ?
Where can i download the image and what are the commands to install it through fastboot ?

thanks,
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Old March 20th, 2013, 08:30 AM   #29 (permalink)
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Default

Quote:
Originally Posted by aiamuzz View Post
Thanks for the reply scotty85 ...

Can you please help me with the steps to install a eng hboot ?
Where can i download the image and what are the commands to install it through fastboot ?

thanks,
you can download the hboot from here:
hboot_7230_Ace_0.85.2425_110411.zip
the md5 sum is:
hboot_7230_Ace_0.85.2425_110411.zip ec7f201605b058aeb8caaa7e7df8f702


if the "fastboot oem rebootRUU" commands arent working for you,youll need to rename the file to PD98IMG,place on the root of your sd,and boot to hboot for it to install. afterward,let the phone reboot. when it doesnt,you can pull the battery,remove the sd card,and remove PD98IMG from it.

boot to hboot agin,and you should see ***AAHK*** and "eng s off" at the top.

select fastboot,make sure that your recovery image is in your adb/fastboot folder and attempt to boot recovery directly into phone memory:

fastboot boot imagename.img
where imagename is the exact name of your recovery image

example:
fastboot boot ext-4_recovery.img

if that works,try adb devices and see that you get a response.

if so,you can check the condition of your emmc as follows:
Quote:
open cmd

adb devices
adb shell
dmesg | grep mmc0

good output(gsm 3d with ext 4 recovery):
Code:
c:\miniadb_shooteru>adb shell
~ # dmesg | grep mmc0
dmesg | grep mmc0
<3>[    2.973723] mmc0: No card detect facilities available
<6>[    2.974150] mmc0: Qualcomm MSM SDCC at 0x0000000012400000 irq 136,0 dma 18

<6>[    2.974333] mmc0: Platform slot type: MMC
<6>[    2.974455] mmc0: 8 bit data mode enabled
<6>[    2.974638] mmc0: 4 bit data mode disabled
<6>[    2.974730] mmc0: polling status mode disabled
<6>[    2.974852] mmc0: MMC clock 400000 -> 48000000 Hz, PCLK 0 Hz
<6>[    2.975035] mmc0: Slot eject status = 0
<6>[    2.975127] mmc0: Power save feature enable = 1
<6>[    2.975310] mmc0: DM non-cached buffer at ff007000, dma_addr 0x570ac000
<6>[    2.975432] mmc0: DM cmd busaddr 0x570ac000, cmdptr busaddr 0x570ac300
<6>[    3.099577] mmc0: new high speed MMC card at address 0001
<6>[    3.100005] mmcblk0: mmc0:0001 KLL00M 2.25 GiB
~ #

bad output(from internet):
Code:
mmc0: failed to get card ready
mmc0: reinit card
mmc0: Starting deferred resume
mmc0: Deferred resume failed
and let us know that output

one last thing that i can think of:

you caN BOOt back to bootloader via recovery menu options,or adb reboot bootloader,and try booting your boot image.

pull the "boot" image from the most recent ruu that you ran(wich i assume to be this one: Shipped ROMs )

extract "rom.zip"(i use 7-zip) place the boot image into your adb/fastboot folder. use this command:
fastboot boot imagename.img

most likely:
fastboot boot boot.img

maybe,your phone will boot.

im off to work,but ill try watch if you have any questions
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