Go Back   Android Forums > Android Phones > HTC Desire HD > Desire HD - Support and Troubleshooting

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
 
LinkBack Thread Tools
Old May 26th, 2011, 03:06 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2011
Posts: 11
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default how can i uninstall the latest android update?

Hi all

I have just done the latest android update and have come accross 2 problems as a result of it.

First problem - when press the call button, the keypad appears but no call history above it. If i press a number and delete it, call history reappears.

Second problem. Wireless looses connection (happens on a number of networks). I have to turn wifi off and back on again to get the connection back.

I really really want to solve these problems as they are driving me mad!! Failing that, I would like to uninstall this last update if possible?

Has anyone else experienced these isues?

treeface99 is offline  
Reply With Quote
sponsored links
Old May 26th, 2011, 03:18 PM   #2 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 26,585
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,023
Thanked 15,817 Times in 8,488 Posts
Default

The WiFi issue is a common one, take a look towards the bottom of this post for potential fixes. The call history problem I've not come across, are you using another app to manage your contacts at all?

If you're seriously looking to downgrade, check this post over at XDA.

Have you tried a factory reset also?
El Presidente is offline  
Reply With Quote
Old May 26th, 2011, 03:23 PM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2011
Posts: 11
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Hi, thanks for the responce. I am just using the standard call history feature that is standard on the desire hd.

I havent yet tried a factory reset. Can i do this without loosing pictures, music, contacts ect?

Thanks
treeface99 is offline  
Reply With Quote
Old May 26th, 2011, 03:27 PM   #4 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 26,585
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,023
Thanked 15,817 Times in 8,488 Posts
Default

Your pics and music should be backed up to the SD Card, the factory reset shouldn't delete those, but you could take the SD Card out just to be on the safe side.

Contacts should be backed up to your google account, do they appear when you access the gmail account associated with your handset?
El Presidente is offline  
Reply With Quote
Old May 26th, 2011, 03:47 PM   #5 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2011
Posts: 11
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Im a bit of a nub... I cant find anywhere online where i cn view my google phone account. Where do i check that my google account has my contacts backed up?

Thanks
treeface99 is offline  
Reply With Quote
Old May 26th, 2011, 03:55 PM   #6 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 26,585
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,023
Thanked 15,817 Times in 8,488 Posts
Default

www.gmail.com

Sign in with the username and password you used to setup your handset with. Then click "Contacts" in the top left of the page. You should then see a list of all the numbers on your handset.

If you don't, let me know and I'll tell you how to back them up.
El Presidente is offline  
Reply With Quote
Old May 26th, 2011, 04:10 PM   #7 (permalink)
New Member
Thread Author (OP)
 
Join Date: Mar 2011
Posts: 11
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Ahh great. Some of my contacts are there but not all of them : S

Thanks for your help
treeface99 is offline  
Reply With Quote
Old May 26th, 2011, 04:28 PM   #8 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 26,585
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,023
Thanked 15,817 Times in 8,488 Posts
Default

No probs

Ok, open your contacts on the phone, then do the following.

Menu -> Import/Export -> Export to SD Card. You'll be given phone, SIM or google. If you've saved your contacts to your phone, select phone etc. Then a progress bar should appear on the screen. Once that's done, mount your phone as a disk drive on the PC and browse to it on My Computer. There should be a file on the root of the SD with the extension .vcf or .csv, copy that to your desktop.

Go back into your gmail account, click contacts again, then the white button which says More actions. Then Import, then select the file you just copied to your desktop.

Voila, your contacts are backed up to Gmail!
El Presidente is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > HTC Desire HD > Desire HD - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 01:33 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.