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Old June 6th, 2011, 08:10 AM   #1 (permalink)
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Post Incoming calls going straight to voice mail

I have been experiencing this problem for the last few weeks. Bacially when someone calls me my, the call goes straight to voice mail without my phone ringing then i get a message a few minutes latter saying "you have missed this person's call". Today my mate called me 4 times within 10 minutes and my phone did not ring once then i got a missed call message 5 minutes later.

Has anyone been experiencing this problem or know how to fix the it? or should i call my carrier?

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Old June 6th, 2011, 08:14 AM   #2 (permalink)
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Are you using the 3G connection at the time the call is coming through?
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Old June 6th, 2011, 10:07 AM   #3 (permalink)
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I had this on my Hero and my DHD I think its a network issue
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Old June 7th, 2011, 03:17 AM   #4 (permalink)
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I found this when I first got my DHD. Only solution is to turn off Mobile Internet permenantly, or like I did, switch to Vodafone, as they run different priorities on their network
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Old June 7th, 2011, 04:12 AM   #5 (permalink)
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Noticed this happening myself. Does my nut in, you on 3 by any chance?
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Old June 7th, 2011, 05:16 AM   #6 (permalink)
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Originally Posted by El Presidente View Post
Are you using the 3G connection at the time the call is coming through?
No, i was in the house so my phone was connected to WIFI.

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Originally Posted by stublake13 View Post
Noticed this happening myself. Does my nut in, you on 3 by any chance?
i'm with orange.
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Old June 7th, 2011, 10:13 AM   #7 (permalink)
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Has it just started happening or has it always been an issue?

I know some folk have said the signal on the DHD is pretty poor.
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Old June 8th, 2011, 12:39 AM   #8 (permalink)
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I'm on Orange too, mine does it loads, call support and inform them, they may have a fix
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Old June 8th, 2011, 01:35 AM   #9 (permalink)
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If you're Orange, have you activated the option to use the T-Mobile signal too?
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Old June 10th, 2011, 09:31 AM   #10 (permalink)
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Quote:
Originally Posted by El Presidente View Post
Has it just started happening or has it always been an issue?

I know some folk have said the signal on the DHD is pretty poor.
it has happened before but but people did not make a big fuss about it , so it did not really bother me much, now its starting to get really annoying because people are annoying me about it, why is your phone going straight to voice mail? blah blah blah.

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I'm on Orange too, mine does it loads, call support and inform them, they may have a fix
Will do, thank you.
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If you're Orange, have you activated the option to use the T-Mobile signal too?
no, dont have a clue how to do that, do you know?
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Old June 10th, 2011, 09:41 AM   #11 (permalink)
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no, dont have a clue how to do that, do you know?
Here's a link: https://kareena.orange.co.uk/signal/
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Old June 10th, 2011, 01:54 PM   #12 (permalink)
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thanks mate
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Old June 10th, 2011, 02:17 PM   #13 (permalink)
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No probs, let us know if that improves things.
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Old June 10th, 2011, 03:18 PM   #14 (permalink)
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Glad I fell on this as mine does it too... Also noticed (after playing with screens) I've lost the tiny window that used to tell me I was connected to Orange Etc... All I now get is the signal strength in the top bar.

Anyone know hor to get this back?
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Old June 13th, 2011, 05:44 AM   #15 (permalink)
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i had this issue and contacted orange they put me on t mobile signal it still happens to me so if anyone does get fix be nice to be able to recieve calls on my phone , also does any1 have trouble with voicemail i check mine each week at mo and there is always messages that i never knew i had . thanx....im with orange if makes a difference cheers.
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Old June 13th, 2011, 04:16 PM   #16 (permalink)
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I get this loads too, and surprise surprise Im on Orange.

Anyone see a pattern developing here?
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Old June 14th, 2011, 12:27 AM   #17 (permalink)
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Posted link on Orange sub forum Calls to Voice mail

Please merge this or re post your issues if your on Orange to this thread
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Old June 14th, 2011, 03:11 AM   #18 (permalink)
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I'm telling you guys. Its the way the networks were setup many many years ago. They considered internet usage a rarity, so gave it priority, however now that internet can be constantly connected its causing your calls to be rejected.

I had this problem on o2, and following some research and confirming with Vodafone that they prioritise voice traffic, I moved to Vodafone and haven't had a call rejected since. This I can 100% confirm.

The only thing I still don't understand is why I only started having this problem when I got my DHD, though I have heard rumours of the same effecting iPhone.
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Old June 14th, 2011, 06:56 AM   #19 (permalink)
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Quote:
Originally Posted by sonesh View Post
I'm telling you guys. Its the way the networks were setup many many years ago. They considered internet usage a rarity, so gave it priority, however now that internet can be constantly connected its causing your calls to be rejected.

I had this problem on o2, and following some research and confirming with Vodafone that they prioritise voice traffic, I moved to Vodafone and haven't had a call rejected since. This I can 100% confirm.

The only thing I still don't understand is why I only started having this problem when I got my DHD, though I have heard rumours of the same effecting iPhone.

I'm also with vodafone (IE) and have never had a call rejected either whilst on 3G which is set to come on as soon as I leave my home wifi signal so is on a lot.
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Old September 11th, 2011, 06:09 PM   #20 (permalink)
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Same thing happened with my Verizon Droid this week. I spent an hour on the phone with tech support today and they finally made me do a hardware reset that wiped out all of my apps but did restore the incoming calls. Before the reset, my phone didn't ring and all calls went straight to voice mail.
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Old July 4th, 2012, 02:02 PM   #21 (permalink)
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Default Solution

Go to the contacts/ People section in your phone. Select the name(s) of the person who can't call you and instead has their calls it automatically go to voice-mail.

Once their contact details comes up, under Information Section-> click on the Send To Voicemail Option-> change it to off.

You may have accidentally turned on the option to send all calls from one person or all your contacts to voicemail.

Once this is changed back to normal, it doesn't automatically go to voicemail, instead, it rings and goes to voicemail only if you are not available to answer the call.

(this is based on HTC phone format)
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