HTC Desire HD Not Automatically Checking Emails

pokey110 · January 6th, 2012, 03:30 PM

Hi all

For reason my HTC is not automatically checking for emails.

I have checked my settings under Accounts & Sync and I have Background Data ticked and Auto-sync ticked. Under the manage accounts i can see the email accounts and they have the sync mail ticked.

If i open up my emails it will check for them.

Can anyone advise how i can resolve this or advise if i am doing something worng.

Many thanks in advance.

Pokey

El Presidente · January 6th, 2012, 03:36 PM

Hello, welcome to AF!

Are you using gmail or the email app? Also, do you know if the account is configured for POP3 or IMAP?

pokey110 · January 6th, 2012, 03:38 PM

I am using the email app and my accounts are IMAP.

pokey110 · January 9th, 2012, 04:32 PM

Anyone with any ideas as to why my phone is not checking for emails automatically?

CDPlant · January 11th, 2012, 04:24 AM

Have you gone into Mail > Settings > Send & Receive and checked the update schedules? There are peak and off peak times for receiving mail so they could be set to different times/days

pokey110 · January 11th, 2012, 07:03 AM

Quote:

Originally Posted by CDPlant

Have you gone into Mail > Settings > Send & Receive and checked the update schedules? There are peak and off peak times for receiving mail so they could be set to different times/days

I have checked the settings and I have my mail to be checked every 5 mins for peak and off peak. Peak time starts from 6am and peak finishes at.

Should I change the settings? If so what to ?

Thanks

pokey110 · January 20th, 2012, 12:42 PM

My emails are still not automatically being checked and coming through. I still have to manually check them.

Any ideas how to resolve this?

Thanks

Pokey

El Presidente · January 20th, 2012, 01:55 PM

Does it work with an alternative mail client, K9 for example.

pokey110 · January 20th, 2012, 02:23 PM

i ahev tried K9 and maildroid and neither of them will let me set up my email accounts

El Presidente · January 20th, 2012, 02:27 PM

What accounts are they? Gmail or something else? What error do you get when you try to create them?

pokey110 · January 21st, 2012, 07:37 AM

The accounts are IMAP. The error is get is user name or password are invalid. Authentication failed. I have checked all the details and they are correct. Not sure what else to do.

El Presidente · January 21st, 2012, 07:54 AM

Do you have 2 step verification enabled on your Gmail account?

Football Fans: Download the 2012 Schedule App from Google Play!