June 27th, 2012, 01:16 AM
Thread Author (OP)
Join Date: Jun 2012
Device(s): HTC Desire S
Carrier: Not Provided
Thanked 0 Times in 0 Posts
Unrooting: ERROR  CUSTOMER ID ERROR
I rooted my HTC Desire S using Revolutionary last year. Since I feel that my system is old (with the ICS & latest Sense rolling out), I decided to install the FOTA updates yesterday. It failed, gave me the blue android and exclamation mark image. I read somewhere that it's because the phone is rooted. So I searched online and found this tutorial on YouTube entitled How to S-ON the HTC Desire S, Unroot, remove Revolutionary and Clockwork Mod tutorial by DesireFanatics.... and followed every step.
I'm halfway done, I think. This is what comes up now when I power off and do the press-and-hold volume down and power:
**** LOCKED ****
SAGA PVT SHIP S-ON RL
Aug 22 2011,15:22:13
Now my failure is in running the RUU file. It gives me ERROR  CUSTOMER ID ERROR.
I tried these 3 RUU files but failed each time:
I even made my SDcard a goldcard, and ran the RUU, but got the same error.
Am I missing something? If it helps, here are some of my software info --
Android version: 2.3.3
HTC Sense: 2.1
Build number 1.31.707.2 CL27073 release-keys
Software number 1.31.707.2
Please help me. I really don't know what to do.