NickR

Hi all,

It says "dont be shy - we're a friendly bunch" so I thought I would give it a try.

I've read many threads but can't find one that sums up my problem or offers a fix.

I bought a Desire about 2 or 3 months ago in Moscow (where I live) and dropped it whilst back in UK for a visit last week.

The screen cracked - covering the top left and most of the bottom left side.

The screen works to touch - I've not noticed anything different about it so far, except that when I press the "PHONE" button to make a call, the screen goes completely black and I can't do anything. If the other end doesn't pick up, I can't stop the call. If it goes to voicemail and I don't want to leave a message, I can't stop the call. I have to either wait until the "beeeep" at the end of the message or remove the battery!

I can't see any incoming calls whilst I'm making a call, can't access sms's etc or turn on the mic as the screen is completely blank.

I think you get the picture.

I haven't got insurance or anything similar, so it's either a choice of pay to be fixed (there's an official HTC shop which would charge about £150 to change touchscreen and glass) or buy a new one. As a result, I have three questions:

1/ Do you think changing the broken screen will be enough to fix all the problems or has other damage been done too?

2/ I've never broken a screen before so I'm worried that I'll have this problem again if I buy another HTC Desire. Would I be better off buying an iphone 4?

3/ Does anyone know whether the HTC Desire HD would have the same screen-cracking problem please?

Thanks in advance for any help.

Regards,

Nick

h4zarD

Hi Nick! I got the same thing today! Did anyone knows how to solve this? Is that problem with calling go away if I replace screen or its something with hardware? If anyone knows any solution or u Nick maybe find it please tell me

tnx!

SiHa

Sounds like the proximity sensor is faulty.
Download Sensor Test by AtmoWorker.
When you run it, the proximity sensor display at the bottom should read:

0:9.0
1:0.0
2:0.0

Cover where the sensor is (top left corner) and the top one should change from 9.0 to 0.0.
If it's on 0 all the time then it's faulty.Try a factory reset, otherwise it's back for a repair.

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vinncat

I have the same problem with xperia x10 but only with the cover on. I'm at my wits end with it. It didn't do it until I upgraded to 2.1. I've talked to att (where no one knows diddly squat about android) and I've called sony ericsson where all they can say is that it should do the same thing with the cover on as it does without it. I've only had the phone about two months.
Vinncat

laura2801

Hi can someone please help I have cracked my desire hd screen and was wondering if I was to get a new screen and Lcd which I've been told I would need even though the phone works perfectly its just cracked would I lose all my game data I can't transfer then to a new phone unless it was an iPhone I had. Pleeese help