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Old December 31st, 2010, 05:56 AM   #1 (permalink)
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Exclamation my phone appears to be frozen - help!?!?!

i was using it & it just froze
i had to remove the battery
it finally came on, but just appears to be frozen, its trying to syn (i can see the symbol) & i can see its recieved a text
but it just wont work

can anyone help?

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Old December 31st, 2010, 06:04 AM   #2 (permalink)
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it switches on fine without the SIM card in
any ideas?
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Old December 31st, 2010, 06:28 AM   #3 (permalink)
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Faulty SIM card?!
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Old December 31st, 2010, 06:28 AM   #4 (permalink)
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it now wont even load without the sim :-(
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Old December 31st, 2010, 06:28 AM   #5 (permalink)
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Try another SIM from the same network. If the phone works then we know its the SIM. Get a cheap supermarket carrier bag and rub the SIM contacts with it, then get a pencil eraser and clean the SIM contacts again. Pop it back in the phone.
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Old December 31st, 2010, 06:30 AM   #6 (permalink)
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OK, so exactly what happens?
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Old December 31st, 2010, 06:34 AM   #7 (permalink)
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it freezes on the HTC logo screen
SOMETIMES gets to the 3 logo
basically never gets further
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Old December 31st, 2010, 06:34 AM   #8 (permalink)
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Quote:
Originally Posted by beastkingblast View Post
it now wont even load without the sim :-(

Leave the battery out for half an hour and try again.
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Old December 31st, 2010, 06:43 AM   #9 (permalink)
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i've been researching - seems to be an issue with the phone, & looks like i will need to send it off for repair
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Old December 31st, 2010, 06:46 AM   #10 (permalink)
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Possibly. Depends what the issue is.
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Old December 31st, 2010, 07:09 AM   #11 (permalink)
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i wish i knew what the issue was :-(
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Old December 31st, 2010, 07:15 AM   #12 (permalink)
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i've done a hard/factory reset
its gone passed the HTC screen
is now on the 3 screen, & has been for some time
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Old December 31st, 2010, 08:00 AM   #13 (permalink)
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Did you remove the SD card also by the way?
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Old December 31st, 2010, 11:08 AM   #14 (permalink)
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yeah i removed the sd card
i've taken it in for repair now
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