Go Back   Android Forums > Android Phones > HTC Desire > Desire - Support and Troubleshooting

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
 
LinkBack Thread Tools
Old November 11th, 2011, 07:09 AM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Nov 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default HTC Desire HD Nightmare!!

Hello All,

I was wondering if anyone could help me:
So I have cracked my screen on a jolly good night out by dropping it on the floor and then a heel came along and made a nice crack in the bottom corner!
The first trouble was that I would not unlock my screen lock as only the bottom half of my phone still recognised my touch.
The next trouble was that I tried to connect my phone to the computer to try and transfer as much information as I could - but found the phone was on USB bugging mode and not disk transfer or HTC sync.
I then purposely did the wrong combination to my screen lock so I may have been able to try and input my googlemail email address - getting to this screen I can see the cursor in the box to input my email address, but it does not recognise me pressing it so therefore the keyboard does not appear. Also when turning it landscape it doesn't move - otherwise I'm sure that I would be able to use the screen that way.
Does anyone else have any ideas as to how to get information from my phone to the computer? I have opened HTC Sync but it say's there is no phone connected.
It is being sent of for repair and I just wanted to retain as much information as possible - luckily all my text messages from a previous app go to my googlemail account, but not all of the telephone contacts are there, and retaining my calender informaiton would be so helpful.

Many thanks in advance

Hopecole is offline  
Reply With Quote
sponsored links
Old November 11th, 2011, 07:37 AM   #2 (permalink)
Member
 
nigsy's Avatar
 
Join Date: Feb 2011
Location: Devon
Posts: 428
 
Device(s): Samsung Galaxy 3, Samsung Galaxy S
Carrier: Not Provided

Thanks: 48
Thanked 137 Times in 100 Posts
Default

My first thing would be to remove the mem card as you might find a lot is saved on there, a simple adaptor would then allow you to transfer to your pc.

If the touch screen doesn't work, I'm not sure what you can do.

If phone contacts are saved to sim, these should be easily recovered if you have a reader (or if you know someone who does)
nigsy is offline  
Reply With Quote
Old November 11th, 2011, 07:49 AM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Nov 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

I have seen whats on (or not on the sim card) - not many contacts thats for sure!
I am still holding out for the memory card information. Otherwise its just going to be a hard reset and sending it of to be repaired!

Thanks though!
Hopecole is offline  
Reply With Quote
Old November 11th, 2011, 08:14 AM   #4 (permalink)
Beware The Milky Pirate!
 
El Presidente's Avatar
 
Join Date: Jan 2011
Location: Scotland
Posts: 26,585
 
Device(s): Xperia Z1, Nexus 7 3G, HTC One X, SGS3 Mini
Carrier: EE

Thanks: 14,023
Thanked 15,816 Times in 8,487 Posts
Default

There's a little info here. Basically the same problem as you, the screen cracked and they wanted to save contact info. If you ask HTC nicely enough, they won't wipe when they repair.

Also, if you scroll down to the bottom of the thread, there's a post by scary alien which allows you to control the phone via your PC.
__________________
Site Rules & Guidelines / Staff List / Ask the Staff
Want to bring naughty posts to our attention? Use:
Be respectful to each other - That's what we're all about.
El Presidente is offline  
Reply With Quote
The Following User Says Thank You to El Presidente For This Useful Post:
Hopecole (November 11th, 2011)
Reply


Go Back   Android Forums > Android Phones > HTC Desire > Desire - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 08:43 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.