My HTC Desire doesn't unlock! Please help!

kdervisov · April 24th, 2012, 07:29 AM

Hi guys,

I got a biiiig, biiig, problem...
I've locked my phone yesterday and I've found a problem that doesn't let me unlock the device. I couldn't unlock and reboot the phone, so I took off the battery and placed it on and started up the phone. It freezed again on the unlocking. Tried this a couple of times - same problem. It has no wallpaper, the SD card reacts very slowly, the network also, and the screen doesn't turn off by itself if you don't do it so. Sometimes I can't even answer a call, it shows somthing like "Application not responding. Wait/Force close". I doubt it's the HTC Sense broken down or something similar. Please help me, I need my phone very quickly!

P.S. The phone is NOT rooted

Thanks!

shauny13 · April 24th, 2012, 10:30 AM

if you can get to it, try manage applications and clear the data on your launcher, if it's htc sense, it will be a process called rosie.

kdervisov · April 24th, 2012, 12:27 PM

Quote:

Originally Posted by shauny13

if you can get to it, try manage applications and clear the data on your launcher, if it's htc sense, it will be a process called rosie.

But I can't unlock it, so I can do that... Need another solution!

shauny13 · April 24th, 2012, 12:49 PM

will it boot without sim and or sd card?

kdervisov · April 24th, 2012, 02:16 PM

Quote:

Originally Posted by shauny13

will it boot without sim and or sd card?

Nope...

Harry2 · April 24th, 2012, 04:07 PM

Want to do a Hardware reset?
It is like a factory reset, the phone will have the status like you unboxed it first time.

1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the 3 Android images to appear, and then release the VOLUME DOWN button
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER
4. When asked to confirm, press VOLUME UP

Good luck

Harry

kdervisov · April 25th, 2012, 10:27 AM

Quote:

Originally Posted by Harry2

Want to do a Hardware reset?
It is like a factory reset, the phone will have the status like you unboxed it first time.

1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the 3 Android images to appear, and then release the VOLUME DOWN button
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER
4. When asked to confirm, press VOLUME UP

Good luck

Harry

Is there any way that doesn't delete all that data stored on the phone and SD card?

shauny13 · April 25th, 2012, 10:32 AM

This is why i was only going to suggest this as a last resort.

Harry2 · April 25th, 2012, 11:03 AM

I would remove the SD card.

Harry