google play store has stopped unexpectedly!?

drjunk · June 29th, 2012, 12:08 AM

Hi. I'm getting the message in the above title every time I try to open Google play. How do I get Google play working again? It's version 3.5.19. Cheers.

Tyseyh · June 29th, 2012, 03:50 AM

App management - - play store - - clear cache.

Usually works for stuff like that

Rhyan · June 29th, 2012, 04:52 AM

Failing that, you could uninstall Play Store (Home Screen > Menu > Settings > Applications > Manage Applications > All > Play store), which should revert it back to the Market app, and wait fo the next update to bring it back to the Play Store.

and/or

Google "google play apk" to find a source for the application file. Download it and run it (you may have to check the box that says "run applications from other sources" or whatever it's called) to install the application again.

I've had this problem with my Desire many times - normally I have this problem in combination with being unable to run Maps and the Navigation app, which also wipes my contacts and SMSs. Most annoying.

Rhyan

drjunk · June 29th, 2012, 04:26 PM

Thanks Rhyan. I just uninstalled...switched off and on the phone and the original marketplace was back on and working...cheers mate.

cmcaro70 · April 13th, 2013, 10:07 AM

I uninstalled the app, but am still getting this eror message....