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Old July 3rd, 2010, 05:38 PM   #51 (permalink)
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Hallo,

I am a newcomer and have followed with interest the problems with HTC sync. I have a Desire, XP with Outlook 2003 and use the latest HTC sync.

I experience the following: everything worked fine until I have reset the Contacts and the Calender in my desire (application-manage applications- calender storage).

I am able to sync contacts but not the calender. When I look at the calender storage, the data reappeared 52.000 kb, but I cannot see any data in the calender.

Has anybody had this problem? Could that be, that the calender is considered as Google calender similar to the contacts (phone and Google).

I have reloaded several times the sync program , have copied the driver files, but no result.

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Old July 4th, 2010, 02:21 PM   #52 (permalink)
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Hallo,

problem solved. Apparently, there was a possibility to select the correct calendar. I was playing around, but cannot recall where it was.
Ontop of that, the HTC sync had erased my outlook calendar, there was nothing to sync!!

Many thanks
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Old July 4th, 2010, 07:15 PM   #53 (permalink)
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i'm having an absolute nightmare with the "WPD FileSystem Volume Driver", googled forever and have no idea how to fix it
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Old July 5th, 2010, 09:22 AM   #54 (permalink)
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I've been having similar problems with Sync and Desire on XP. It will work for a random number of days (usually less than 3) and then the phone will stop connecting. I have to unplug the phone, uninstall and reinstall the software then plug the phone back in. After that it will work for another random number of days before having to repeat those steps again. It works but it's a real pain to have to do this manual fix every few days.

Today I tried uninstalling the driver, then running the installer in repair mode. This worked and meant I didn't have to setup the phone profile in sync before. It took as long to repair as it would have taken to uninstall the software and driver and reinstall the package again though!
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Old July 11th, 2010, 12:33 PM   #55 (permalink)
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Hi all,

Just thought I'd relay my experience. I came here because my brand new Desire wouldn't connect to my XP PC. I've got a bit of experience in the area of Windows Drivers (I used to write them for a living) so I was pretty sure I'd be able to sort the problem. I tried everything I could think of. Then I came here and read (and followed) the instructions above - nothing. All I got was "The USB device was not recognized"

Finally, more in desperation than anything else, I plugged the cable into a rear USB port. Works fine. Now, it's a bit of a pain to get to the back of the computer so I tried to add a USB extender (only 60cm). That stopped it working. Now, the front USBs on my machine (like most) are fed using a fly-lead from the motherboard so my guess is that the extra cable causes enough noise to stop the USB comms.

It looks, to me, like the Desire's USB drivers have a problem with anything but short cables - I'm not set-up to test this properly but I thought my experiences might help someone else - hence this post.

I'm just happy to be able to put my contacts (etc.) on the phone.
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Old July 14th, 2010, 05:18 AM   #56 (permalink)
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Default Synch - not working

Thanks for the previous information in this forum
- I have run through the and all the solutions but found :
1) the new sync software - Ver 2.0.33 does not recognise the phone
2) the old sync software - Ver 2.0.28 does - but then crashes after processing 2 of the 1800 contacts with a note 'Process com.htc.bgp stoppped unexpectedly'

In the log it then quite happily shows all the contacts it did not sync. together with the 2 that made it - and no explanation as to why it fails.
I've switched over from an old Palm phone (4 years) and then a Windows phone (1 year) which also synched notes, tasks from Outlook 2003 running on XP- so a little disappointed the new phone doesn't do this - even with all non -windows services and antivirus switched off. Are there fields in Outlook that cause it to crash ? Any further info or suggestions appreciated.
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Old July 14th, 2010, 04:58 PM   #57 (permalink)
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Default htc sync can't find my phone

I have posted the same queries as a new member today but have found that using a new sync cable let me connect my HTC Desire to the computer and synchronise without problems. Maybe this was a fluke but I had tried many of the other suggestions mentioned in this strand before to no avail. Maybe this will work for someone. Good luck and I hope it works for me again.
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Old July 19th, 2010, 06:28 AM   #58 (permalink)
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Default Some suggestion on HTC Sync problems

Have some comments on HTC Desire connectivity having been battling with this since getting new phone two weeks ago. Lots of good advice on this thread and it seems like you need to follow most of it and then hope you get lucky!
I got this phone to replace my Palm Treo 680, which is getting long in the tooth and *ironically) had a hardware based sync problem - sync is key for contacts and calendar for me.

My original symptoms were that HTC Sync worked after first install but then failed to connect despite best efforts, typically getting the failure to connect message on the device and the HTC Sync showing Disconnected.

I uninstalled 2.0.33 and installed the version on the phone SD card. No joy. Checked forums and based on the advice I tried uninstalls/reinstalls and randomly got connections. Most common symptom was, complete uninstall and reinstall resulted in Sync working once, then died.
Definate problems I've found.
1. The install is flakey. Its very easy to end up with default Windows drivers instead of HTC/Android, symptoms include your phone not showing up as "My HTC" under "Android USB Devices" in Device Manager. Solutions seems to be install the HTC Software when the PC/Laptop is OFF the network(Internet). See also safe install below.
2. HTC Sync Connectivity is dodgy anyway and often doesn't find the PC hot sync software, especially when a) the HTC Sync UI is not open on your PC (i.e. not just sitting in the quickstart tray). Once this goes wrong, only solution seems to be disconnect device, reboot phone, reboot device, once both up and running, open HTC Sync, reconnect cable - this SOMETIMES solves the problem.
3. HTC Support (in the UK) know HTC Sync is flakey, I was told on Friday that a completely new HTC Sync app is to be shortly released. Last person I spoke to (on 16th July 2010) said that they were told three weeks ago it would be available in 3-4 weeks - i.e. if this is true, its due out now.
4. The USB port you use seems to affect the success of connectivity. Some ports work, some don't. Bizarre but seems to be true.
5. Delete the user in the HTC Sync UI, reboot PC and Phone, start HTC Sync, Connect phone and try (this was the last thing that worked for me).
6. Safe Removal, stop HTC Sync, reboot phone, start HTC Sync, connect phone to a different USB Port, try and sync sometimes works.
7. If all else fails, a complete HTC Software uninstall, flip PC to safe mode, complete reinstall (see elsewhere in this chain) helps - but often only temporarily.
7. Wait for new software from HTC......

My overall impression after 10 days. Phone looks slick, but default apps are very poor and HTC sync is a joke. Support is dodgy, spent almost 2 hours on phone on Friday, twice being dropped by their phone system in middle of calls after 15 minutes on hold twice. Last support person promised to call me back and then didn't bother. Sync still not working. I am very unimpressed - I will be calling T-Mobile and suggest they should drop HTC phones until they fix these problem.
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Old July 25th, 2010, 05:20 AM   #59 (permalink)
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I had no problem until I left my USB cable behind in an aeroplane.

A new one of ebay turned up very quickly and unbelievably cheap. Since then I have had the dramas listed here.

I have had one successful connection briefly using a rear USB port. But that was brief.

I think the next step is to buy a genuine HTC cable
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Old July 30th, 2010, 07:47 AM   #60 (permalink)
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Default Keep it short

I had the "Not recognised" problem on Win XP, SP3.
In my case, I had been using usb extender cables. Using the same (cheap) and short cable directly into the pc fixed te issue for me. Looks like the desire is very picky about the signals.
This might also explain why so many people get intermittent problems and then 'odd' fixes.

A BIG Thank You to those who suggested cable length as the culprit!
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Old August 2nd, 2010, 03:38 PM   #61 (permalink)
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Thank you for your submissions, I've been trying everything to get the Sync running on my XP machine and then read the item about USB Ports.

I simply changed it from one port to the one next to it and it worked.

I had been using the initial port with another phones synchronisation software, but had uninstalled it all.

Anyway now sorted and thanks again.
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Old August 4th, 2010, 12:48 PM   #62 (permalink)
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Default A Solution

Wow! Got a bit fed up trying loads of stuff and no luck........until i left my phone plugged into the pc, turned the phone off and on again, whilst still connected, and hey presto; all is working fine now!
Hope it turns out to be this simple for others.
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Old August 10th, 2010, 06:34 PM   #63 (permalink)
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Want to pass on my thanks to all who posted with suggestions, especially to Griff_Li.

I had tried EVERYTHING posted on these forums until I came to his post.

When I connected my cable to the port at the back of the PC I was able to mount my phone. Previously I was getting the devidce not recognised error. was then able to follow the instructions here: HTC Desire - Installing HTC Sync that came with the microSD card

I should also mention that I ran msconfig from the run commandto disable all non-MS services before I carried out the install.

After that the device driver software installed successfully and the phone was recognised. Went through the phone connection wizard and it all worked fine. Thank you, thank you
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Old August 23rd, 2010, 06:56 AM   #64 (permalink)
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Quote:
Originally Posted by Phil Darby View Post
There's definitely an issue here that HTC/Google need to resolve. I don't want my choice of services dictated by Google, its already intrusive enough which is why I refuse to use any of their on-line goodies.

I need a handset that works on my terms not theirs.

I am in a series of exchanges with HTC on-line help, who are doing their best, its just not getting me anywhere (although I just heard that my issue has been "escalated"). They have come up with a number of sellotape solutions like some of those on this post, but none of them have worked and frankly, if you have to jump through these kinds of hoops to get HTC Sync to work I guess its time to admit that its a failure. Which only leaves us with the question of who is going to compensate me for my costs and inconvenience and supply me with a phone that does what it says on the can!

It would help if everyone who has this problem sent a ticket to HTC's on-line help. At least they would know that its not just me and it might get them moving a bit quicker. HTC - About HTC - Contact Us by E-mail
Sorry, coming in way late on this...
My Hero/sync worked every time originally then all of a sudden no more. Then I started to HTC contact us stuff. My first and only 'help' issue and HTC have failed miserably. I'm sure the so called technician is just playing as a week later and still no luck. Getting asked the exact same question more than once does not inspire much hope either.

You'd think HTC like other phone providers would have a robust 'suite' rather than a 'wishful, hope it works' basic sync program. Personally I doubt they even understand the problem hoping it'll go away. My upgrade in December to a 'Desire' will probably not happen if this is not resolved and there's more on offer.

Sorry, it was not my intention to be negative. I think to spend literally hours on something that should work flawlessly in the first place leaves a lot to be desired.

Michael
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Old August 25th, 2010, 02:17 PM   #65 (permalink)
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Default HTC Sync Uber Problems

I have had nothing but frustration trying to get HTC Sync to recognize my Desire. It worked once the first time I installed it and has refused to recognize my device since. I have uninstalled and reinstalled HTC Sync on my Vista laptop numerous times. I tried all five USB ports with no success. I contacted HTC Support by email and their suggestions haven't made one iota of difference. Today I spent over an hour with HTC support staff on the phone, again resulting in no resolution. I never had this sort of trouble with my Treo 680 HotSync Manager. Perhaps HTC needs to get some advice on how to write a robust and practical Sync program from Palm!!!! I love the phone but if I'm unable to Sync with my Outlook calendar and other programs it removes much luster from this phone.
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Old August 25th, 2010, 09:26 PM   #66 (permalink)
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Surprised

....and guess what!!!???

HTC must have finally got the message and released a new sync version yesterday! Ahem, it actually works but alas the only drawback is that it needs Outlook (or equivalent) as the default email, address book and everything else. It's a start though and at least the screen looks half way decent with posy graphics.

Michael
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Old August 27th, 2010, 09:36 AM   #67 (permalink)
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Smile HTC Sync Problem Solved

After much frustration, my SYnc problem has been solved than ks to HTC support. It turns out that an application ( Advanced Task Killer) was interfering with HTC Sync. I'm now using the better HTC Sync 3.0.5422 and it works like a charm. Also, when I uninstalled Advanced Task Killer, some other apps on my Desire started behaving better!
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Old September 3rd, 2010, 10:23 AM   #68 (permalink)
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Thanks to the two people above who mentioned above the trying of a rear usb port. Worked like a charm. As I built my PC, I can tell you that the front USB ports are connected differently than the rear one which are directly on the motherboard, so it's not that weird. I did try all the things suggested here. Seems that it is tempremental software!
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Old September 7th, 2010, 06:36 AM   #69 (permalink)
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Send a message via Skype™ to farkasroman roman.farki@gmail.com
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Quote:
Originally Posted by tuatha View Post
I was having this problem too, fixed it last night.

Exit HTC sync, unplug your phone and bring up task manager on your PC. Look for a process called 'adb' and kill it.

Restart HTC sync and plug your phone back in. It should connect.

If not, uninstall HTC sync and install the version that came with your SD card. Follow the same steps.

that was my problem, thx so much man!!
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Old September 14th, 2010, 06:05 PM   #70 (permalink)
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Default USB Debugging

Instructions from HTC did help in my case:
1. Make sure you select USB Debugging in Settings > Applications > Development before connecting your phone to the computer
2. Connect you Phone to the PC and wait 20 seconds for your phone to install HTC Sync on your phone.
3. Unplug the USB sync cable. Wait for 5 seconds. Reconnect the Phone to the PC using the USB cable.
4. Select “HTC sync” and wait for HTC Sync to recognize your Phone. This process could take up to a minute your first time connecting to the computer.


Application - HTC Sync for Android 2.1 & 2.2
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Old September 20th, 2010, 05:22 PM   #71 (permalink)
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Very new here but I seem to have cracked this issue.
I have been trying for 3 hours to sync my brand new desire using my front mounted usb port.
Read this thread and as soon as I transferred the usb connection to the back of the pc on a proper motherboard usb port all is good!
Hope this helps some one.
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Old September 23rd, 2010, 07:42 AM   #72 (permalink)
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Default Another possible solution

Great thread! Spent hours trying to work out why phone would initially see sync programme on the pc and show as connected, and then a few seconds later disconnect. In my case it turned out to be that an external back up device on my pc (running "BounceBack") was conflicting with Sync. I turned off BounceBack and hey presto - Sync works fine. So it seems that my solution is to switch off my auto backup whenever I want to sync my phone. Not a great solution, but at least it works and only takes one click to achieve. Hope this may save someone hours of their time.
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Old September 23rd, 2010, 03:07 PM   #73 (permalink)
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Hi,
I was having similar problems with my phone not being able to find the HTC Sync on my computer and tried many of the suggestions here. I was finally able to get the phone and computer to communicate, but then the sync would stal out about 1/2 way through the process. I tried different cables, different USB outlets, restarted computer and phone, reloaded Sync 2.0.4 many different times.

In frustration I took a risk and the European version: HTC SYnc 3.0.5 and installed it on my computer.

My sync works fine now! My phone is the Desire, US Cellular is the carrier. So bottom line: If you have not found a solution yet, try this one. HTC claims that it is not intented for US, but it solved my problems. Here is a place to download from that does not require you to enter in your phone ID number:

Setup_3.0.5387.exe
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Old September 23rd, 2010, 05:58 PM   #74 (permalink)
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Quote:
Originally Posted by Griff_LI View Post
Hi all,

Just thought I'd relay my experience. I came here because my brand new Desire wouldn't connect to my XP PC. I've got a bit of experience in the area of Windows Drivers (I used to write them for a living) so I was pretty sure I'd be able to sort the problem. I tried everything I could think of. Then I came here and read (and followed) the instructions above - nothing. All I got was "The USB device was not recognized"

Finally, more in desperation than anything else, I plugged the cable into a rear USB port. Works fine. Now, it's a bit of a pain to get to the back of the computer so I tried to add a USB extender (only 60cm). That stopped it working. Now, the front USBs on my machine (like most) are fed using a fly-lead from the motherboard so my guess is that the extra cable causes enough noise to stop the USB comms.

It looks, to me, like the Desire's USB drivers have a problem with anything but short cables - I'm not set-up to test this properly but I thought my experiences might help someone else - hence this post.

I'm just happy to be able to put my contacts (etc.) on the phone.
After trying everything else in this thread it was this advice which solved the problem for me.

Thank you!
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Old September 27th, 2010, 11:32 AM   #75 (permalink)
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Having struggled with the old HTC sync, I too have the new HTC 3.0 sync working. BUT there are still some real gotcha's that I had to battle through. I'm sure others will have different issues, but here's mine and solutions.

I was running XP Pro SP2 and Outlook 2000.
Installed HTC 3.00 - I eventually got a connection but nothing happens, sync does nothing useful.
Pointless phone calls to HTC Supports whose stunning suggestions include uninstall and reinstall my Operating System!!

Decided to test on a clean system - same config as main PC. and then
1) Upgraded to XP SP3
2) Installed Office 2007. NB Outlook 2000 and 2010 are not supported and do not sync - the sync will run but not work)
3) Run msconfig, shut down all non-Microsoft apps, rebooted and installed HTC Sync
4) Success. Contacts and Calander connect and sync.
5) Tested Outlook Express for contacts only and this works.

Now to repeat on my real PC which still has XP Pro SP2

Uninstall ALL old HTC software and drivers.
Clean install of HTC Sync 3 (after running msconfig as above)
Try sync with Outlook 2000 - nothing doing - Phone recognised but nothing synced
Install Office Pro 2007
Try Sync, still no joy
Install XP SP3
Desire connects OK and sync runs
However, I can't change default settings for connection type for People or Calendar
Check config files in C:\program files\htc - PIMProfile.ini - has a suspect setting
[Vista Windows]
filter = true
chars = 01234567890+*#pwPW()-
so change to "filter = false"
Retest and I can now change the settings. No idea why it was wrong I suspect a buggy install that doesn't set it correctly for XP Pro SP2

So now it works, hopefully will keep working.

Good luck to anyone else. I still prefer my battered treo but its connectors are broken and I'll have to give up.

PS. Next day, discovered one bug that is a real problem. Calendar Items created or changed on the HTC Desire don't change in Outlook after a sync. Outlook Calendar items do to the phone, and Contacts work two ways, but Appointments made on the Desire don't seem to go back. That's a real gotcha for me.
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Old September 29th, 2010, 06:38 AM   #76 (permalink)
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Default Solved: restart HTC Desire

Reinstalled HTC Sync version 2.0.28 (needed to sync Lotus Notes) on Windows XP SP3. Warning message persists: "unable to find htc sync on your pc".

Restarted HTC Desire phone. Fixed: Sync is now able to connect. Silly.
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Old October 7th, 2010, 12:32 AM   #77 (permalink)
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This is obviously a complex problem without a "one size fits all" solution. FWIW, what worked for me (Windows 7, HTC Sync has been working reliably for months, and then suddenly stopped yesterday) was to download and install the latest drivers.
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Old October 7th, 2010, 04:06 AM   #78 (permalink)
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Default HTC Snych Windows XP to Outlook

Not sure which one of these suggestions fixed the propblem but after doing all as below, all OKAY at last:

1) Manually copy the drivers from the HTC folder to system32
2) HTC Settings > Applications > Development > "Stay Awake" ticked
3) EXIT Outlook on PC
4) On PC - Start HTC Sync and minimise
5) Shutdown HTC
6) Plug in USB cable to PC
7) Start up HTC

WAIT... HTC Sync started automatically and ran successfully YAY!!!!!!
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Old October 11th, 2010, 11:12 PM   #79 (permalink)
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Default bugger me

Well I did the stay awake thing as well and low and behold it worked

go figure
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Old November 3rd, 2010, 07:16 PM   #80 (permalink)
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As a recent (2 weeks ago) purchaser of a "Desire" I'm disappointed to see that this thread has now been runing for 13 months and I've just encountered the same problem. HTC Sync worked the first time I used it, then cut out half way through the next time I tried to use it. I've got XP pro and Office 2007, SP3 and am trying to sync with outlook for my calendar.

I've tried everything suggested in the forum, so far, with no success. Done 2 uninstalls, tried the version 3 software and so on. Even tried different ports on my laptop. It seems clear the Sync software is so unstable that it cannot function in a "normal" environment since some of the comments suggest that the phone's own apps can have an adverse effect.

Having now seen the history on this forum I'll be returning my phone to my supplier under the "Sale of Goods Act" as it is clearly not capable of doing what it is advertised to do. Perhaps if we all did this then HTC would take the complaints more seriously?
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Old November 4th, 2010, 06:08 PM   #81 (permalink)
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Before you do that try this...
Remove HTC Sync from your PC
Download a copy of MyPhoneExplorer and use that.
Finally ask yourself why HTC didn't get the author of MPE to design the sync software instead.
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Old November 9th, 2010, 08:43 AM   #82 (permalink)
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Default new release of HTC Sync

Yesterday (Nov 8, 2010) I was successful in resolving my issues of HTC Sync not finding my phone by upgrading to the newest release of the software, 3.0.5481. I have an HTC Desire and am in the US. After repeated failures with version 2.0.40 (despite all the standard tips from HTC and several from this thread), I was surprised and pleased when the latest version worked the first time without any intervention on my part. I don't know if this will help anyone else, but when you have nothing to lose, why not give it a try?
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Old November 9th, 2010, 12:08 PM   #83 (permalink)
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Originally Posted by barryh View Post
Yesterday (Nov 8, 2010) I was successful in resolving my issues of HTC Sync not finding my phone by upgrading to the newest release of the software, 3.0.5481. I have an HTC Desire and am in the US. After repeated failures with version 2.0.40 (despite all the standard tips from HTC and several from this thread), I was surprised and pleased when the latest version worked the first time without any intervention on my part. I don't know if this will help anyone else, but when you have nothing to lose, why not give it a try?
Does this new release...

Fix the issue of not running on more than one PC?
Fix the contact email address corruption issue?
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Old November 13th, 2010, 08:03 AM   #84 (permalink)
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killing the abd process seems to have worked for me
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Old December 3rd, 2010, 03:15 PM   #85 (permalink)
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Default Needed Adobe Air installed on my phone

Hey everyone, I'm new on this but just wanted to say what worked for me...

So...I spent probably 3-4 hours going through all the threads here and uninstalling and reinstalling HTC Sync, rebooting computer and phone, killing abd processes, going into msconfig and closing programs, switching USB ports, going through the entire troubleshooting of the thread someone posted from HTC, got frustrated and went to bed. When I woke up I remembered that the first time I hooked up the phone to my computer it said "Adobe Air" couldn't be installed and I didn't think anything of it. When I opened android market on my phone I searched for the Adobe Air app on my phone and installed it that way instead. After installing I plugged it into my computer and sure enough that was "my" issue. hopefully this helps someone else out there and saves them the frustration that I went through. For the record I'm also running Windows 7 as well.

All in all, I think this Android forum is GREAT and glad there's something like this out there to help me in a bind with future issues. Thanks everyone!
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Old December 8th, 2010, 01:32 PM   #86 (permalink)
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Manually copy the drivers from the HTC folder to system32

Super work man that fixed my issue. Obviously you have root caused this was what the problem?
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Old December 15th, 2010, 09:56 AM   #87 (permalink)
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killing the abd process did it for me too.
And I agree with tripper78 - thanks everyone!
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Old December 23rd, 2010, 06:34 PM   #88 (permalink)
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I am trying to get HTC sync working and it won't find the phone.

Also, the phone thinks usb debugging is enabled, even when I uncheck the box. Could this be related?
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Old January 5th, 2011, 06:35 PM   #89 (permalink)
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Great thread! Spent hours trying to work out why phone would initially see sync programme on the pc and show as connected, and then a few seconds later disconnect. In my case it turned out to be that an external back up device on my pc (running "BounceBack") was conflicting with Sync. I turned off BounceBack and hey presto - Sync works fine. So it seems that my solution is to switch off my auto backup whenever I want to sync my phone. Not a great solution, but at least it works and only takes one click to achieve. Hope this may save someone hours of their time.
Thanks for your post. I'd spent hours reading posts until I found yours. Yes, "BounceBack" was the culprit. Once locked, everything seemed to work...
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Old January 14th, 2011, 01:54 PM   #90 (permalink)
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Hi fellas !
I've just bought a Desire Z and I installed the htc sync that came with it,I had some problems connecting my phone to the pc like many others here but my main issue is that when I run the htc sync, there's just 2 options available,"synchronize now" and "sync manager". shouldn't be a third option as "application installer" there ?! how am i supposed to install my apps then ?
and how to copy my photos , videos and ... to the phone in the htc sync mode ?
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Old January 15th, 2011, 12:34 AM   #91 (permalink)
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Hopefully someone else'll reply with more knowledge but 1) are you referring to non-market apps? Back when my HTC Sync window was actually showing I don't recall any install apps option. 2) Not sure how you move files when in HTC Sync - mine died before I got to try that. When you've got your Z linked to your computer change the connection setting e.g. on the Z from HTC Sync to Disk drive. Your phone's folders should show up in an external drive on your computer.
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Old January 15th, 2011, 03:59 PM   #92 (permalink)
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Hopefully someone else'll reply with more knowledge but 1) are you referring to non-market apps? Back when my HTC Sync window was actually showing I don't recall any install apps option. 2) Not sure how you move files when in HTC Sync - mine died before I got to try that. When you've got your Z linked to your computer change the connection setting e.g. on the Z from HTC Sync to Disk drive. Your phone's folders should show up in an external drive on your computer.
thnx bro!
yeah,non-market ones. I think I read it somewhere that there should be a third option as well. so I just copy the apk files to my device and run them in order to install them ?
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Old January 16th, 2011, 03:19 AM   #93 (permalink)
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Not sure mate never tried it before (sum total of experience owning an Android = 2 weeks).
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Old January 16th, 2011, 07:05 AM   #94 (permalink)
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I think you need to mount as a 'drive' instead of sync, then copy to your sd card that way. If memory serves, you then use something like astro to navigate to it & run it.
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Old January 20th, 2011, 06:08 AM   #95 (permalink)
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I tried pretty much everything suggested above but nothing worked. What I found was when I was in the apps2sd app I was looking at the apps on my phone and there was HTC Sync, I uninstalled that then reconnected to all up and let it reinstall it and it now works.
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Old February 8th, 2011, 04:57 PM   #96 (permalink)
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Wow! Got a bit fed up trying loads of stuff and no luck........until i left my phone plugged into the pc, turned the phone off and on again, whilst still connected, and hey presto; all is working fine now!
Hope it turns out to be this simple for others.
Genius... just spent 3 hours trying solutions from every thread out there and this was the one that finally worked!
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Old February 12th, 2011, 01:05 PM   #97 (permalink)
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I am having these problems, too.
HTC Desire HD 2 weeks old. Loaded HTC synch to laptop then, worked perfectly. Transferred music to new phone etc.
2 weeks later, try to connect phone to HTC synch...'no device connected' even though phone says 'connected' and claims to be synching. Message window on laptop says HTC synch is updating library - that message just hangs on my laptop forever doing nothing.
Tried:
reboots of phone and laptop.
different USB ports.
Am on debugging.
antivirus switched off (had to when I loaded software, so thought i'd try it).
Outlook closed.

Now at end of my tether (and Richard Hammond has just come on my TV, pushing me over the edge!).

Please help before I kill my phone.
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Old February 12th, 2011, 01:06 PM   #98 (permalink)
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Genius... just spent 3 hours trying solutions from every thread out there and this was the one that finally worked!
Tried, didn't work for me :-(
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Old February 12th, 2011, 01:38 PM   #99 (permalink)
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Originally Posted by barryh View Post
Yesterday (Nov 8, 2010) I was successful in resolving my issues of HTC Sync not finding my phone by upgrading to the newest release of the software, 3.0.5481. I have an HTC Desire and am in the US. After repeated failures with version 2.0.40 (despite all the standard tips from HTC and several from this thread), I was surprised and pleased when the latest version worked the first time without any intervention on my part. I don't know if this will help anyone else, but when you have nothing to lose, why not give it a try?
I have the most recent version, still not working :-(
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Old February 12th, 2011, 01:39 PM   #100 (permalink)
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Originally Posted by Mattza View Post
I tried pretty much everything suggested above but nothing worked. What I found was when I was in the apps2sd app I was looking at the apps on my phone and there was HTC Sync, I uninstalled that then reconnected to all up and let it reinstall it and it now works.
I found HTC synch there, but was scared to uninstall it, so did a force-stop. Hey presto, HTC synch recognised my phone, but alas, would not do any thing other than that :-( But hey, it's a start!
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