Go Back   Android Forums > Android Phones > HTC Desire > Desire - Support and Troubleshooting

Like Tree1Likes
  • 1 Post By SurfXombie

test: Reply
 
LinkBack Thread Tools
Old May 8th, 2010, 10:16 AM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Apr 2010
Posts: 69
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 8 Times in 5 Posts
Default HTC Desire Backup & Restore

Best way(s) to backup and restore your HTC Desire?
I am hoping people have better suggestions than my experience..

I have just factory rest my HTC Desire to get around the googlemail to gmail switch. This required a factory reset of the device.

Now the HTC backs up some settings but as it turns out not much. These are what I notice it misses:
  • any saved scene settings
  • any added wallpaper
  • any apps
  • any email or other account settings

I already had the backup feature enabled (home>menu>settings>privicy>backup...)
I used ASTRO to backup the apps to the SD
I factory reset

You basically start from scratch and have to put in all the account details. Then you can recreate your scene settings, d/l astro from the market place and restore all your apps.

Some apps remember and some don't. So for example I lost all my NoteEverything docs (not a big loss) but kept all my ThinkingSpace maps.

Takes about 1hr (depends on how many apps you need to go through)
vampire_racer likes this.

Advertisements
SurfXombie is offline  
Last edited by SurfXombie; May 8th, 2010 at 10:19 AM.
Reply With Quote
sponsored links
Old May 8th, 2010, 10:22 AM   #2 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Apr 2010
Posts: 69
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 8 Times in 5 Posts
Default

MyBackup seems like a good answer to this and has a 30day trial, so let us know if you have used it as I suspect factory-resets could be common.
SurfXombie is offline  
Reply With Quote
Old May 19th, 2010, 04:10 AM   #3 (permalink)
Junior Member
 
Swana2k's Avatar
 
Join Date: May 2010
Location: UK
Posts: 27
 
Device(s): HTC Desire
Carrier: Not Provided

Thanks: 4
Thanked 9 Times in 4 Posts
Default

I'm about to attempt this Factory Reset for precisely the same reason I updated my google account to 'gmail.com'

As long as everything is stored on SD somewhere I'm confident I can get it all back...

Main thing for me is apps and txt messages.
Swana2k is offline  
Reply With Quote
Old August 24th, 2010, 07:39 PM   #4 (permalink)
New Member
 
Join Date: Jun 2010
Posts: 8
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by Swana2k View Post
I'm about to attempt this Factory Reset for precisely the same reason I updated my google account to 'gmail.com'

As long as everything is stored on SD somewhere I'm confident I can get it all back...

Main thing for me is apps and txt messages.
Where do the txt msgs go? Mine have not come back. Everytime Ive had to reset.
ghinzani is offline  
Reply With Quote
The Following User Says Thank You to ghinzani For This Useful Post:
muhammad2007 (January 29th, 2012)
Old August 25th, 2010, 12:59 AM   #5 (permalink)
Senior Member
 
KlaymenDK's Avatar
 
Join Date: May 2009
Location: Denmark
Posts: 1,221
 
Device(s): HTC Desire Z (rooted, CyanogenMod v7.1; Revoked ClockworkMod) HTC Desire (rooted, Oxygen rom; Revoke
Carrier: Not Provided

Thanks: 31
Thanked 132 Times in 100 Posts
Default

I use three levels of backups:
  1. SMS Backup & Restore will, um, back up and restore your text messages. It's fast and free, and allows you to store several sets of backups. I used this before I got Titanium.
  2. Titanium Backup will back up all or individual apps, settings, data, and system settings, and can make selective restores. To do so, it does require root. If you donate, it will unlock a scheduled backup feature so you'll always have fresh backups, and one-click restore. You can also "freeze" apps, which completely hides un-uninstallable apps (say, Facebook) from the OS without breaking anything. I use Titanium all the time.
  3. Nandroid (old description) is a recovery tool (at boot time, not a regular Android app) that will make complete backups of your entire storage, and can make a complete restore after any kind of incident -- even a failed firmware upgrade. The bad news is that it only deals with complete backups/restores, and that you need to install a special recovery boot on your phone. I use Nandroid whenever I'm about to play with ROMs.
__________________
Don't forget to hit the "Thanks" button when someone helps you!!!
How To Ask Questions The Smart Way
-- 010\001\111 --
KlaymenDK is offline  
Last edited by KlaymenDK; August 25th, 2010 at 02:09 AM.
Reply With Quote
The Following 2 Users Say Thank You to KlaymenDK For This Useful Post:
heinduplessis (April 30th, 2011), PolicyWonk (December 12th, 2011)
Old August 25th, 2010, 01:47 AM   #6 (permalink)
Member
 
Join Date: Apr 2010
Posts: 123
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 13 Times in 11 Posts
Default

I use MyBackup pro which is pretty good - a full restore will take about 40 mins - most but not all apps will be restored and some widgets will have gone tho its not that big a hassle to download them again. The biggest hassle is that it doesn't seem to restore the dictionary even tho its one of the listed features - so I'm always starting from scratch - I've had to do 2 restores in the last month.
pcbms is offline  
Reply With Quote
Old August 25th, 2010, 02:27 AM   #7 (permalink)
ROM Developer
 
SUroot's Avatar
 
Join Date: May 2010
Location: Riddlesden, West Yorkshire, UK
Posts: 23,926
 
Device(s): SGS3 (Current) HTC Desire (Retired)
Carrier: 3 UK

Thanks: 1,923
Thanked 5,324 Times in 3,995 Posts
Default

+2 for mybackup on an unrooted. Phone
SUroot is offline  
Reply With Quote
Old October 27th, 2010, 02:42 PM   #8 (permalink)
Senior Member
 
dan55's Avatar
 
Join Date: Oct 2010
Posts: 2,699
 
Device(s): viper darkish :)
Carrier: Not Provided

Thanks: 629
Thanked 237 Times in 206 Posts
Default

yikes - not looking forward to this - bye bye rest of my evening!

just dloading mybackup
dan55 is offline  
Reply With Quote
Old October 28th, 2010, 01:52 AM   #9 (permalink)
Member
 
Join Date: Sep 2010
Location: UK
Posts: 233
 
Device(s): HTC Desire, Bravo PVT1 Ship S-off ROM: Mildwild CM/Oxygen HBOOT: Alpharev CM7r2 RADIO: 5.17.0
Carrier: Not Provided

Thanks: 123
Thanked 8 Times in 8 Posts
Default

My backup sounds good.. I like the idea of backing up to a secure server in case I lose the phone.

Thanks
Bradden is offline  
Reply With Quote
Old February 26th, 2011, 08:02 AM   #10 (permalink)
New Member
 
Join Date: Feb 2011
Location: Moscow Russia
Posts: 2
 
Device(s): HTC Desire
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Wink don't see "privacy " in my settings menu

Quote:
Originally Posted by SurfXombie View Post
Best way(s) to backup and restore your HTC Desire?
I am hoping people have better suggestions than my experience..

I have just factory rest my HTC Desire to get around the googlemail to gmail switch. This required a factory reset of the device.

Now the HTC backs up some settings but as it turns out not much. These are what I notice it misses:
  • any saved scene settings
  • any added wallpaper
  • any apps
  • any email or other account settings

I already had the backup feature enabled (home>menu>settings>privicy>backup...)
I used ASTRO to backup the apps to the SD
I factory reset

You basically start from scratch and have to put in all the account details. Then you can recreate your scene settings, d/l astro from the market place and restore all your apps.

Some apps remember and some don't. So for example I lost all my NoteEverything docs (not a big loss) but kept all my ThinkingSpace maps.

Takes about 1hr (depends on how many apps you need to go through)
sorry to ask this

I Have a HTC Desire I want to back up my phone
I looked at these direction with no problem home>menu>settings
BUT I do not see "privacy" hence no other tabs like backup

Also , is there a application I can use for my HTC Desire like Nokia PC Suite, or like Nokia's very awful OVI suite
specifically I'd like to send,check, and forward sms/text messages,add and edit my contacts and email(Ideally back backups too directly to keep safe in my pc)

everyones advice has been rock solid , and has me enjoying my new device

Thanks in advance
kapione is offline  
Reply With Quote
sponsored links
Old February 26th, 2011, 04:39 PM   #11 (permalink)
New Member
 
Join Date: Feb 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Backup HTC Desire - changes in 2.2

"BUT I do not see "privacy" hence no other tabs like backup"
Was a function in 2.1.

Same here even if I have the danish menu. According to the support (danish), this function has been removed.

I was going to make some apps for my phone and need to backup too.

/Eratata
eratata is offline  
Reply With Quote
Old February 26th, 2011, 07:01 PM   #12 (permalink)
ROM Developer
 
SUroot's Avatar
 
Join Date: May 2010
Location: Riddlesden, West Yorkshire, UK
Posts: 23,926
 
Device(s): SGS3 (Current) HTC Desire (Retired)
Carrier: 3 UK

Thanks: 1,923
Thanked 5,324 Times in 3,995 Posts
Default

It hasn't been removed. You have to press search then type it in.
SUroot is offline  
Reply With Quote
Old March 2nd, 2011, 02:35 PM   #13 (permalink)
New Member
 
Join Date: Mar 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by SUroot View Post
It hasn't been removed. You have to press search then type it in.
I can't find it

I just did a factory reset and only read the official "How to" on the htc site. It said that all messages, settings etc are auto backed up on the sd card and would reload after you did the reset. I did the reset but no reload option upon start up HTC Desire - Backing up phone data

Anyone have any idea if the htc site is outdated and wrong?
MaxAggro is offline  
Reply With Quote
Old March 2nd, 2011, 03:59 PM   #14 (permalink)
Member
 
spile's Avatar
 
Join Date: Oct 2010
Posts: 423
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 44 Times in 40 Posts
Default

Quote:
Originally Posted by MaxAggro View Post
I can't find it

I just did a factory reset and only read the official "How to" on the htc site. It said that all messages, settings etc are auto backed up on the sd card and would reload after you did the reset. I did the reset but no reload option upon start up HTC Desire - Backing up phone data

Anyone have any idea if the htc site is outdated and wrong?
Read this...
Froyo 2.2, Settings > Privacy > Backup option, GONE
spile is offline  
Reply With Quote
Old March 14th, 2011, 09:51 AM   #15 (permalink)
Junior Member
 
Join Date: Mar 2011
Posts: 17
 
Device(s):
Carrier: Not Provided

Thanks: 5
Thanked 2 Times in 1 Post
Default

I just had the same issue (HTC Desire 2.2).
I found my backup options using Google search of my settings for the privacy options. I set it to backup as describe by HTC:

http://www.htc.com/uk/howto.aspx?id=635&type=1&p_id=312]HTC Desire - Backing up phone data

After the factory reset, I saw no option to restore SMS messages and the have all gone.

Is this normal? I have emailed HTC support so will see what they have to say.
In the meantime, I did backup everything on my SD card. Anyone know if my old text messages will still be there somewhere?
Gazman is offline  
Reply With Quote
Old March 16th, 2011, 07:04 AM   #16 (permalink)
Junior Member
 
Join Date: Mar 2011
Posts: 17
 
Device(s):
Carrier: Not Provided

Thanks: 5
Thanked 2 Times in 1 Post
Default

Quote:
Originally Posted by Gazman View Post
After the factory reset, I saw no option to restore SMS messages and the have all gone.

Is this normal? I have emailed HTC support so will see what they have to say.
In the meantime, I did backup everything on my SD card. Anyone know if my old text messages will still be there somewhere?
I just received the following criptic reply from HTC

Quote:
if the phone was on 2.2 before you updated the option to back up you sms's isnt there as it has been removed from the 2.1
I think what he may have been trying to say is that after updating from 2.1 to 2.2, I needed to recheck the backup option.

Hence I tried again (unchecked the backup option, restarted phone, rechecked backup option) and did another factory reset but again no SMS messages or anything else listed on their help page got restored.

Does it work for anyone or do I just need to accept that HTC's help page is useless and misleading and I have to rely on 3rd party apps for this? (am trying MyBackup which seems to be fine so far).

I love the phone but am slightly miffed that a rather basic feature which they advertise on the website doesn't seem to exist (on my handset at least).
Gazman is offline  
Reply With Quote
Old June 23rd, 2011, 11:43 AM   #17 (permalink)
New Member
 
Join Date: Jun 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hi, my phone factory reset. All SMS have gone. I take it there is no way of recovering them from the SD card? I guess the data will still be there, just a case of how to read the card and recover?
blackebeard is offline  
Reply With Quote
Old September 9th, 2011, 10:45 AM   #18 (permalink)
New Member
 
Join Date: Sep 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I haven't jet tried "My Backup", I am going to.
So far I have used free application called "MyPhoneExplorer" to backup all my messages, numbers, appointments, callendar. It works prefectly and very fast.
But for complete backup (like apps...) some other application should be used.
MiranSMS is offline  
Reply With Quote
Old October 7th, 2011, 02:04 PM   #19 (permalink)
New Member
 
Join Date: Oct 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

When you do the factory reset does it delete all your phone numbers? If so how do I back them up.
Sorry I am new to this forum and I just got myself my very first Android phone .
GigglesSilly is offline  
Reply With Quote
Old October 7th, 2011, 02:26 PM   #20 (permalink)
AF Contributor
 
Hadron's Avatar
 
Join Date: Aug 2010
Location: Dimension Jumping
Posts: 12,322
 
Device(s): HTC One (S-Off), HTC Desire (retired)
Carrier: Orange UK

Thanks: 2,281
Thanked 5,169 Times in 3,724 Posts
Default

Factory reset will wipe all user data, apps and settings - sets the phone back to factory state.

If your contacts are synced with Google then you can just download them again from the cloud. Otherwise you can back them up from the contacts app (export to SD - may be called something different on the HTC app, haven't had that for a year), or use MyBackup to back them up, or HTC Sync if you use that. Many options.
__________________
Forum Rules & Guidelines - Android Forums FAQ
If a post helps you, use the Thanks! button.
Spam or offensive? Don't respond, report it /!\
Hadron is online now  
Reply With Quote
The Following User Says Thank You to Hadron For This Useful Post:
GigglesSilly (October 7th, 2011)
sponsored links
Old October 7th, 2011, 06:38 PM   #21 (permalink)
New Member
 
Join Date: Oct 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

thank you. I am glad there are options
GigglesSilly is offline  
Reply With Quote
Old August 30th, 2013, 09:01 AM   #22 (permalink)
New Member
 
Join Date: Jul 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have this really dumb problem/question. I backed up the whole phone stuff to microSD card using My Backup, did a factory reset. So now into my phone there's no wifi, no Gmail, no installed app (and no My Backup obviously). I scrolled through all the icons and checked them, but I can't figure out how to restore the stuff saved by My Backup on the SD card. Under Privacy there's no option for restore to click, but I don't think HTC back/restore can restore from My Backup's backup anyways. Any suggestion?
namsilat is offline  
Reply With Quote
Old August 30th, 2013, 10:34 AM   #23 (permalink)
AF Contributor
 
Hadron's Avatar
 
Join Date: Aug 2010
Location: Dimension Jumping
Posts: 12,322
 
Device(s): HTC One (S-Off), HTC Desire (retired)
Carrier: Orange UK

Thanks: 2,281
Thanked 5,169 Times in 3,724 Posts
Default

You need to log in to the Play Store and reinstall MyBackup. Then it can restore the backup it made.

Don't know what you mean by no WiFi though. Your saved passwords will be gone, but the WiFi will work.
Hadron is online now  
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > HTC Desire > Desire - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 04:48 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.