Go Back   Android Forums > Android Phones > HTC Desire > Desire - Support and Troubleshooting

test: Reply
 
LinkBack Thread Tools
Old May 16th, 2010, 03:21 AM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Apr 2010
Posts: 14
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default wifi not obtaining ip address

hi all
this is driving me mad
got a desire from virgin, great phone
but
wifi was fine at first but now when i turn wifi back on it says
remembered secured with wps/wpa2 psk
obtaining ip address
but then after a few mins says unsucessful
this is with the phone next to my router!
also under settings - wifi settings i have no advanced tab to set my router time out? where is it?
cheers
gazbut

Advertisements
gazbut is offline  
Reply With Quote
sponsored links
Old May 16th, 2010, 04:22 AM   #2 (permalink)
Junior Member
 
Join Date: Apr 2010
Posts: 69
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 8 Times in 5 Posts
Default

Not sure if this helps but..

If I use a 3rd party app to do the wifi connect (namely WeFi) it is a bit hit and miss.
I have no problem doing it via the menu>settings>wireless&networks

Not sure about time-out but you can get it to forget the connection (press & hold on the wifi connection in the list and then see the options)

So my suggestion would be...
1. Check the wifi router is working with other computers
2. Turn off and on the router (I have one that needed regular reboots), then re-try
3. power off and on the phone to see if that helps
4. "forget" the connection and redo the link
SurfXombie is offline  
Reply With Quote
Old May 16th, 2010, 09:42 AM   #3 (permalink)
New Member
 
Join Date: May 2010
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Perhaps not really on topic,but my desire & my wifes iPhone both see my home network but will not connect.The Passcode entered is correct as my wifes computer & the laptop connect OK.
On Virgin with a VM crippled D-Link 615 router.
Neddyseagoon is offline  
Reply With Quote
Old May 16th, 2010, 02:16 PM   #4 (permalink)
Junior Member
 
Join Date: Oct 2009
Posts: 53
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Sounds obvious as hell but can be a cause. Your network key will be case sensitive so all upper case characters must be entered into the phone in upper case.
germcevoy is offline  
Reply With Quote
Old May 16th, 2010, 02:42 PM   #5 (permalink)
New Member
 
Join Date: May 2010
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

If you get to "obtaining IP..." then the wifi part is OK. You should take a look at your DNS server (- I'm guessing its integrated in the router but its a separate function)
- are there limits to how many adresses it can pass out
- any log file entries to suggest reasons

Another option that could be worth investigating is static IP address.
Not really sure if the phone can be set to have a static address or how (mine doesn't have that option but perhaps with a 3rd party network app)
thor_b is offline  
Reply With Quote
Old May 16th, 2010, 03:52 PM   #6 (permalink)
Senior Member
 
Join Date: Feb 2010
Location: UK
Posts: 2,300
 
Device(s): Nexus 7, Nexus 5, S3, Moto G,
Carrier: EE (Tmobile)

Thanks: 66
Thanked 162 Times in 145 Posts
Default

If you have a BT or Orange box, then you need to press the pairing button.

Also worth downloading from the market wifi analyzer and checking if any other routers are on the same channel.
nx1977 is offline  
Reply With Quote
Old May 16th, 2010, 03:56 PM   #7 (permalink)
Member
 
Join Date: Apr 2010
Location: Hull, UK
Posts: 401
 
Device(s): Desire (rooted/s-off) oxygen Nexus S (stock) Nexus 7 (currently returned)
Carrier: Not Provided

Thanks: 9
Thanked 72 Times in 39 Posts
Default

If other answers don't work, try adding the device to WiFi from your main pc. It may be that your router is denying connection.
kboya is offline  
Reply With Quote
Old May 17th, 2010, 06:31 AM   #8 (permalink)
New Member
 
Join Date: May 2010
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did I just say DNS? I meant DHCP!
thor_b is offline  
Reply With Quote
Old May 17th, 2010, 10:50 AM   #9 (permalink)
New Member
 
Join Date: May 2010
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for the replies.
The passcode consist of upper/lower case & I inputted these correctly.
May have a fiddle with the router but its not really a problem as my laptop connects OK.
Neddyseagoon is offline  
Reply With Quote
Old June 26th, 2010, 03:47 AM   #10 (permalink)
New Member
 
Join Date: Jun 2010
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Angry can it be the tethering?

Hey you guys! I have been spending 3 sleepless night now
I can find the tethering switch on/off. I think that might be causing the issue. Because my router also gets spammed after several tries and PC signals no connection/limited connection.
Can it be that tehtering, trying to act as a modem, somehow jams the router ip settings?

Please help! I want to sleep...
bybora2010 is offline  
Reply With Quote
sponsored links
Old June 26th, 2010, 08:09 AM   #11 (permalink)
Member
 
Join Date: Apr 2010
Location: kent
Posts: 114
 
Device(s): HTC DESIRE :)
Carrier: Not Provided

Thanks: 1
Thanked 9 Times in 9 Posts
Default

You should tryout wifi analyzer from the app market. Your channels could be overloaded and a simple channel change could hopefully solve your problems.
hippy247 is offline  
Reply With Quote
Old February 11th, 2011, 08:24 AM   #12 (permalink)
New Member
 
Join Date: Feb 2011
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default Temp solution

As a stop gap the solution on this page worked for me:

X10 & Netgear DG834v5 Wifi Connection Problems - Solution - xda-developers

I guess Google needs some work on its DHCP code.
Arober11 is offline  
Reply With Quote
The Following User Says Thank You to Arober11 For This Useful Post:
DCFC79 (April 29th, 2011)
Old September 5th, 2011, 09:28 AM   #13 (permalink)
Member
 
Join Date: Aug 2010
Posts: 204
 
Device(s):
Carrier: Not Provided

Thanks: 13
Thanked 22 Times in 19 Posts
Default

I was recently on holiday and tried to connect to the hotel's unsecured wireless network. People using other devices were connecting without issues but my Desire stubbornly refused to connect. My Desire reported that the signal strength was excellent but it got stuck at the "obtaining IP address" part. Utterly infuriating, and I couldn't fix it.
Nasalhair is offline  
Reply With Quote
Old September 5th, 2011, 05:56 PM   #14 (permalink)
Senior Member
 
amlothi's Avatar
 
Join Date: Jul 2010
Posts: 1,186
 
Device(s):
Carrier: Not Provided

Thanks: 35
Thanked 202 Times in 155 Posts
Default

These are virtually always a router issue and not a phone issue. If you own the router, contact tech support.

Routers are so different and finicky, they don't all work the same way, they may be using non-standard channels or protocols, it may be that the type of encryption you have enabled isn't supported by your phone, or it could just be that the router isn't working properly.

Your phone will be more sensitive to these things than a computer will. However, that doesn't mean the phone is the problem. It just means that the router is doing something strange, and that's making it not work properly with certain devices.
__________________
Please search the forums.
Need Tasker Help?
Having Battery problems?
amlothi is offline  
Reply With Quote
Old September 6th, 2011, 04:24 AM   #15 (permalink)
Member
 
Join Date: Aug 2010
Posts: 204
 
Device(s):
Carrier: Not Provided

Thanks: 13
Thanked 22 Times in 19 Posts
Default

Quote:
Originally Posted by amlothi View Post
These are virtually always a router issue and not a phone issue. If you own the router, contact tech support.

Routers are so different and finicky, they don't all work the same way, they may be using non-standard channels or protocols, it may be that the type of encryption you have enabled isn't supported by your phone, or it could just be that the router isn't working properly.

Your phone will be more sensitive to these things than a computer will. However, that doesn't mean the phone is the problem. It just means that the router is doing something strange, and that's making it not work properly with certain devices.
As I said, the router I was trying to connect to belonged to the hotel I was staying in, so I couldn't exactly go over and ask the manager to restart his router or reconfigure it, especially as people using devices other than HTC Desires seemed to be connecting just fine (I saw people using Samsung phones on wireless, and also iPhones & iPads.) My girlfriend's phone - also a Desire - also failed to connect to the router.
Nasalhair is offline  
Reply With Quote
Old September 11th, 2011, 05:32 AM   #16 (permalink)
New Member
 
Join Date: Sep 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I had this problem. Removed all wires from router (power and other RJ cables) and waited for two minutes. Did forget connection on my Tab.
Started router with all connections in. Did reconnect wifi on my Tab and voila. Piece of cake. No issue.
Khusro.malik is offline  
Reply With Quote
Old September 11th, 2011, 06:06 AM   #17 (permalink)
Member
 
Join Date: Aug 2010
Posts: 204
 
Device(s):
Carrier: Not Provided

Thanks: 13
Thanked 22 Times in 19 Posts
Default

Quote:
Originally Posted by Khusro.malik View Post
I had this problem. Removed all wires from router (power and other RJ cables) and waited for two minutes. Did forget connection on my Tab.
Started router with all connections in. Did reconnect wifi on my Tab and voila. Piece of cake. No issue.
That's all very well if it is your router - in my case (and others) this is with public wifi access points. You can't exactly go to the hotel manager and ask them to restart or reconfigure their router, especially when others are connected with no issues.
Nasalhair is offline  
Reply With Quote
Old September 21st, 2011, 03:14 PM   #18 (permalink)
New Member
 
Join Date: Sep 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hi, I got Acer Iconia A500 with router Trendnet TEW-452BRP. Got a "obtaining IP address from..." Such thing helped: router setup-> wireless-> advanced -> Beacon Interval. It was 100 within range 20~1000. I set 1000 and everything began working.
kravezz is offline  
Reply With Quote
Old January 16th, 2012, 05:51 PM   #19 (permalink)
New Member
 
Join Date: Jan 2012
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hi i recently bought P500 ( 2.2 froyo ) and im unable to connect to the open wifi at my work place it shows excellent signal however it gets stuck at Obtaining ip address i have tried other wifi connections and some work ( or get connected ).

I desperately need this open wifi at workplace to work, Any help in this regard would be much appreciated
laim is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > HTC Desire > Desire - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 12:53 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.