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Old June 10th, 2010, 03:47 AM   #51 (permalink)
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Originally Posted by nekromantik View Post
Im getting this issue too.
Am with Orange also.

I not noticed if it happens when im on 2G or not.
Sometimes it takes 4 or 5 retries before it gets sent.
In my case it's looking extremely like it's a mast / network issue related to 3G, but it's not such a stretch to think in your case it may be even worse and your location has issues even with GSM aswell maybe ?

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Old June 10th, 2010, 05:34 AM   #52 (permalink)
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Originally Posted by tef89 View Post
In my case it's looking extremely like it's a mast / network issue related to 3G, but it's not such a stretch to think in your case it may be even worse and your location has issues even with GSM aswell maybe ?
Not my location as my Sony Ericsson C905 never had any problems with SMS.
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Old June 10th, 2010, 11:34 AM   #53 (permalink)
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I get this same issue occasionally (also on Orange), along with calls not coming through. Although I seem to have pretty crappy reception in the building at my work, so it could be down to that
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Old June 10th, 2010, 11:53 AM   #54 (permalink)
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Originally Posted by Hatticus View Post
I get this same issue occasionally (also on Orange), along with calls not coming through. Although I seem to have pretty crappy reception in the building at my work, so it could be down to that
That's why mine is strange - my connection is showing as being strong and 3G (often H). One theory we've come up with at work (guesswork ofcourse) is that there are several mobile masts on a high-rise about 100ft away, the High-rise buildings have for the last few months been encased in scaffolding - I'm told the problem started on the company's Orange phones about the same time (only had my desire a month or so), maybe that could be causing some kind of signal hinderance ?
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Old June 19th, 2010, 08:15 AM   #55 (permalink)
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I have had this problem. it seems to occur most when I haveethe network set to auto gsm/wcdma. as soon as I switch to gsm only it works fine. my wife has the same problem with her iphone, which leads me to think it is a problem with orange's wcdma network. it also only seems to be a problem when I'm at home, so again I think it is down to the individual tower. orange are struggling with demand for their 3g network, victims of there own success.
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Old June 19th, 2010, 09:05 AM   #56 (permalink)
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Same thing happens to me
on t-mobile
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Old June 19th, 2010, 09:40 AM   #57 (permalink)
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anyone been able to send MMS. I have no end of problems.. Keeps telling me the message "format is corrupt"
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Old June 19th, 2010, 09:45 AM   #58 (permalink)
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I get it too.. on my Desire - with o2.. Generic network failure and such like
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Old June 19th, 2010, 09:46 AM   #59 (permalink)
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I've had mixed results.

I've had 1x arrive corrupt, and several ones that left me fine but never turned up at the destination.

I've also had some fail when trying to send (Handcent and standard msg app).

Just seems so hit and miss.
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Old June 19th, 2010, 05:33 PM   #60 (permalink)
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How many APN`s do you have ? I have the one..
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Old June 20th, 2010, 02:32 AM   #61 (permalink)
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I have one too. Orange went through setting up a new one manually with me in an effort to try and correct the issue.
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Old June 20th, 2010, 03:26 AM   #62 (permalink)
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I have two. orange internet and orange mms. Which one is not required ?
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Old June 20th, 2010, 04:27 AM   #63 (permalink)
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On some networks you'll have a dedicated mms apn.
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Old June 24th, 2010, 05:34 AM   #64 (permalink)
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I have the same problem on Orange with texts not sending and calls not coming through, but I wanted to chip in that I had the same problem of calls going straight to voicemail without the phone ringing (I get the "this person called you but left no message" text from Orange) since I joined Orange on my old phone (Sony Ericsson K800) and so I firmly believe it's a problem with their network - I never used any kind of data on that phone until the last few weeks I had it, and the problem had been happening for years by then.

The text message thing is definitely annoying - I love this phone, why is it so temperamental?? Haha.
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Old June 24th, 2010, 07:54 AM   #65 (permalink)
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I experience the same messages on O2.

As previosuly mentioned, when using 2G / GPRS you can't use voice and data at the same time. So if your phone is using data, e.g. background stuff like the weather app, this will cause issues like someone calling you going straight to voicemail without your phone ringing.

All GPRS networks have this limitation.

With 3G networks this problem is solved and you can download and accept calls at the same time. If the status bar at the top shows a large G then you are using GPRS and will encounter this problem.

If you're desperate and it's a problem then turning off Internet while in a GPRS area is the only way to fix this problem. I think connecting to a home Wi-Fi network may also solve the problem.
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Old June 24th, 2010, 08:10 AM   #66 (permalink)
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My problem (and a few others) is slightly different in that if the phone is switched to GSM only mode the problem went away, no failed texts and no calls straight to VM.

I and a co-worker with the same phone/network tested the theory by switching to WCDMA mode (or AUTO) = problem came back, switched to GSM only = problem cured (obviously making sure no data transfer was happening).

So it would seem in my case it's an issue with a local mast.
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Old June 24th, 2010, 10:15 AM   #67 (permalink)
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I'm also on Orange and I'm often having the same problem. It doesn't happen all too often, but when it does, it is frustrating!
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Old July 1st, 2010, 04:18 AM   #68 (permalink)
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Hi v interesting thread.
Am a long-standing Orange sub in Surrey, got Desire phone and have (as one person says above), struggled to find it as Great as its writeups.
It just failed to send an SMS and I can't see any resend or outbox. About to try Handcent . Anybody recommend that or warn against it pls?
Ironic because one reason for sending back an SE X10 was couldn't find out how to forward texts.
Slightly wish I'd kept X10 now.....
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Old July 1st, 2010, 05:00 AM   #69 (permalink)
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There isnt an outbox in handcent
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Old July 1st, 2010, 05:03 AM   #70 (permalink)
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Quote:
Originally Posted by desire_ail View Post
Hi v interesting thread.
Am a long-standing Orange sub in Surrey, got Desire phone and have (as one person says above), struggled to find it as Great as its writeups.
It just failed to send an SMS and I can't see any resend or outbox. About to try Handcent . Anybody recommend that or warn against it pls?
Ironic because one reason for sending back an SE X10 was couldn't find out how to forward texts.
Slightly wish I'd kept X10 now.....
I've found Handcent to be a great app, and for me personally has absolutely no effect on the problem I was having sending texts (when I had the issue it would happen even on a newly reset desire).

As mentioned it doesn't have an outbox but it will just retry sending showing a failure notification when required. It also has a sent list in the 'more' section.
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Old July 5th, 2010, 04:16 AM   #71 (permalink)
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I've been having all of these problems too. I'm also with Orange but it's an unbranded device. At home (coventry) I get the "unable to send message" error very rarely and always to one particular number.

Yesterday I was in Weston-Super-Mare and nearly chucked my phone in the sea. I noticed at first that despite having 3G my internet wasn't working at all. And then I couldn't send texts because of the above problem. So I turned off mobile internet and wireless, which made no difference. I also tried turning on/off and removing the battery but with no luck.

Then I noticed that I couldn't make any calls. It would say calling, beep at me and end the call; even with full signal. Extremely frustrating.

As soon as I got in the car and started driving home I received a flood of texts including Orange missed call messages. Which means people had been unable to get through to me as well.

I haven't called Orange yet because by the looks of this thread they don't know what the problem is either.
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Old July 5th, 2010, 05:09 AM   #72 (permalink)
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I have a Desire on Orange and have just started having this problem.

I've sent hundreds fine but then yesterday it took 3 attempts to send one SMS. Very annoying.

Along with the annoying loss of 3G and calls going to voicemail. I'm really getting fed up with HTC and/or Android.

I seem to spend more time willing it to work than it actually does.
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Old July 5th, 2010, 11:59 AM   #73 (permalink)
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Talking

Setting mine to gsm auto (prl) in the test menu solved all these problems for me
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Old July 5th, 2010, 02:48 PM   #74 (permalink)
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SMS failures or problems sending happens here in Australia, I don't think it's operator, it's definitely the device, as I also can't get MMS to send at all
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Old July 5th, 2010, 03:27 PM   #75 (permalink)
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I used to have the same issue on my old HTC Touch HD. Thought it was peculiar to some of the ROMs (used to flash a lot of ROMs), but with the same issue on the Desire it's beginning to look like a provider problem.

I have switched to GSM only on my desire (and did so on my HD too) and have had no problems since doing this.

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Old July 5th, 2010, 03:45 PM   #76 (permalink)
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Mrs has MMS issues on her Spica as well, so must be an android bug.
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Old July 7th, 2010, 05:43 AM   #77 (permalink)
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Hey guys

I don't know if this will help. But i had the same error "generic network failure" after only having my HTC desire for couple weeks. I am on o2 sim simplicity and purchased the handset separately.

However, i resolved it by manually setting up the WEB&MMS.

This guide is based on a HTC Desirethat has been unlocked and is now running a O2 SIM card.

Click 'menu' and select 'wireless & networks'.

Ensure Mobile network is enabled (ticked green) then select 'mobile networks' (setting options for roaming and APNs)

Click on Access Points Names asvyou will need to set up 2 x APNs on the handset.

First one is for your mobile internet. Remember that if you do not have the unlimited web bolt on then this will start to get very expensive for you! You need to enter this information in. If there is nothing written for a paticular field then just leave it blank.

Mobile Web:
Name: o2
APN: mobile.o2.co.uk
Username: web
Password: web
MCC: 234
MNC: 10

select 'menu' and 'save' before going back from the settings to the APNs page. Yours O2 will be listed.

Following this select 'menu' and 'New APN' to set up your MMS, APN details are as following:

Name: MMS
APN: wap.o2.co.uk
Username: o2wap
Password: password
Server: http://mmsc.mms.o2.co.uk:8002
MMSC: http://mmsc.mms.o2.co.uk:8002
MMS Proxy: 193.113.200.195
MMS Port: 8080
MCC: 243
MNC: 10

Now once these two seperate APN's have been entered and you have made sure you saved them you should see a grey circle next to each one.

Click on the MMS circle and it should now have a green light inside it.

Re-Boot the handset.

You should now have mobile internet and MMS capabilities

Just remember that these are the settings that worked for me on my HTC Magic unlocked and used with a O2 SIMplicity card with a unlimited web bolt on. Make sure you have a data package otherwise your phone bills will be massive! If in doubt check with O2 to make sure your not being charged for the data etc. I cannot be held responsible!
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Old July 19th, 2010, 06:34 PM   #78 (permalink)
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I am on orange and have the same problem. My wife, also on orange and HTC desire has none... Weird!
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Old July 19th, 2010, 08:44 PM   #79 (permalink)
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I get this when I am low on internal memory...

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Old July 25th, 2010, 09:57 AM   #80 (permalink)
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Did anyone ever get to the bottom of this - just curious.
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Old July 25th, 2010, 10:02 AM   #81 (permalink)
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For me the issue seemed to disappear. In my case I believe it was network 3G quality due to a localised mast issue.

I still get the occasionaly failed sms but don't seem to get the accompanied 'calls straight to voicemail' issue.
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Old July 25th, 2010, 06:25 PM   #82 (permalink)
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I have not had this problem for a while. Mind you, I un-ticked 'delivery reports' and since then it is cured. Or it is not and I just not getting any error messages any more...
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Old September 12th, 2010, 10:49 AM   #83 (permalink)
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does everyone have a similar yet not identical problem? my phone refuses to text one individual both on handcent and on the stock htc messaging app. doesn't even send when i switch between gsm and wcdma, i've deleted his contact and put it back into the phone, deleted the sms thread with the individual and soft reset my phone, yet nothing changes. i'm also on orange, and had my number ported from t-mobile

has anyone found a hard reset solves the issue?
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Old September 12th, 2010, 04:07 PM   #84 (permalink)
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Is it a facebook contact?

Is the number either 07.... or +447.... format?
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Old October 31st, 2010, 07:08 AM   #85 (permalink)
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i got my desire on Thursday and have been having this problem since the off. it happens every other text message to only one person in my contacts. rung orange about it once and they said leave it until you sim finds the network and settles in. waited a few days still having the problem rung again today and she updated my network setting she said to take the battery out wait 20 secs put it back in and it should be fine. Did all this hoping it would fix it and it didn't. any ideas on how to fix it? i live in Pudsey btw (which is in Leeds)
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Old October 31st, 2010, 03:47 PM   #86 (permalink)
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tef89 I've had this problem on a lot of different phones I have had from Orange not just the Desire. Personally I think it's more an Orange issue than a phone issue.
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Old October 31st, 2010, 04:28 PM   #87 (permalink)
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I have had experience on Orange with my Desire recently where the person i have called cannot hear me but i can hear them clearly. Sometimes on redial it's ok but other times i have to reboot. This is a fairly new phenomenon for me.
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Old October 31st, 2010, 05:38 PM   #88 (permalink)
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right so i was on the phone all morning to orange. after them telling me to do a two way sim swap we found that it was defiantly the phone. i rang them back yet again telling thm it was my phone and they said to do a hard reset as a last resort and they will put down that the phone is faulty on my acccound and they would replace it if the hard reset didnt work but i did the hard reset and IT WORKED! so this may be a fix or it may just be my case i will give it a week and see if the problem comes back and if it does i will go get the phone replaced and post on here.
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Old November 1st, 2010, 01:26 PM   #89 (permalink)
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In my case it was HTC Sync that had corrupted my contacts. I ran a script which put them right, replaced HTC Sync with with MyPhoneExplorer and since then everything has been fine.
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Old November 1st, 2010, 02:44 PM   #90 (permalink)
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I've had the txt message failures too, I think it is an Orange/Desire quirk. This happens mostly at Villa Park, which is not unusual as most football grounds are a nightmare for signal/high volume of traffic, particularly at half time. When I had a Sony Ericsson the txts may have left the handset, but could take an age to make it through to the recipient. It seems that with the Desire that when it encounters the same issue the txt doesn't leave the handset. Hope this helps.
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Old November 1st, 2010, 06:49 PM   #91 (permalink)
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I had this problem a while back . I pinned it down to the mobile network settings being on GSM / WCDMA auto.

It was specifically happening when the phone decided to switch itself from WCDMA to GSM , it would also say unable to detect current time zone.

setting the phone to WCDMA only worked for me as i am in a good area.

when it did happen i did not reboot the phone , just changed the settings and it rectified itself.

has anyone tried updating the radio on their device, my radio is 32.44.00.32U_5.09.05.30_2 there are newer radio's out now it could possibly be a radio issue...

oh yeah , forgot i am on t-mobile uk , rooted...
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Old February 25th, 2011, 09:39 AM   #92 (permalink)
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Hey guys, I have had the same problem. I have HTC hero on 3 network. My problem only seems to occur when I receive a text from people with iphone 4 and I try and forward it to contacts??
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Old June 8th, 2011, 04:37 AM   #93 (permalink)
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Default Missing calls / unable to send text

MISSING CALLS
I have had the issue of my incoming calls going direct to answerphone. This only occurs when on 3G despite appearing to have a good signal. I also have been unable to surf the net on 3G. Orange are unable to give an answer and suggest leaving it on 2G which does resolve the issue.

UNABLE TO SEND TEXT
I found this was isolated to not all of my contacts in my phone. I found that I had to delete the contact and ALL saved messages from my phone contacts, computer sync contacts, and reinstalling the details cured the issue. It is a fault that is created within the phone which to all intent and purposes you can see nothing visually wrong.

I have been with Vodafone for some 20 years and never had these kind of issues however the support staff at Orange are far better than Vodafone. I will most definitely be returning to Vodafone at the end of this contract.
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