Go Back   Android Forums > Android Phones > HTC Desire Z > Desire Z - Support and Troubleshooting

test: Reply
 
LinkBack Thread Tools
Old May 1st, 2011, 05:45 PM   #1 (permalink)
Senior Member
Thread Author (OP)
 
Stuntman's Avatar
 
Join Date: Nov 2010
Location: Vancouver, Canada
Posts: 3,224
 
Device(s): Samsung Galaxy S3, HTC Desire Z, Asus Eee Pad Transformer with Keyboard Dock, Nokia N97
Carrier: Bell

Thanks: 227
Thanked 635 Times in 503 Posts
Default HTC Sync Does Not Allow Me to Sync Contacts

I got a new PC, so I installed HTC Sync on it. When I go to the People option, it does not allow me to turn on syncing. The On/Off buttons are faded out and I cannot click on the On button to turn on syncing. I don't have a problem with Music, Gallery, Bookmarks or Documents. Just People and Calendar.

Advertisements
__________________
<\
\>tuntman
Stuntman is online now  
Reply With Quote
sponsored links
Old May 2nd, 2011, 05:41 AM   #2 (permalink)
Check six!
 
Slug's Avatar
 
Join Date: Aug 2009
Location: Inverness, UK
Gender: Male
Posts: 17,954
 
Device(s): Sony Xperia Z
Carrier: EE

Thanks: 2,752
Thanked 11,425 Times in 5,796 Posts
Send a message via Skype™ to Slug slugbrem@gmail.com
Default

I believe HTC Sync requires MS Outlook to use that feature.
Slug is offline  
Reply With Quote
Old May 2nd, 2011, 11:39 AM   #3 (permalink)
Senior Member
Thread Author (OP)
 
Stuntman's Avatar
 
Join Date: Nov 2010
Location: Vancouver, Canada
Posts: 3,224
 
Device(s): Samsung Galaxy S3, HTC Desire Z, Asus Eee Pad Transformer with Keyboard Dock, Nokia N97
Carrier: Bell

Thanks: 227
Thanked 635 Times in 503 Posts
Default

Quote:
Originally Posted by Slug View Post
I believe HTC Sync requires MS Outlook to use that feature.
I have Windows Mail on my old Windows Vista PC. It synced to the Windows contacts. My new PC is Windows 7. It had Windows Live Mail. I guess this is different than Windows Mail on Vista which is probably a light version of Outlook.
Stuntman is online now  
Reply With Quote
Old May 2nd, 2011, 02:26 PM   #4 (permalink)
Check six!
 
Slug's Avatar
 
Join Date: Aug 2009
Location: Inverness, UK
Gender: Male
Posts: 17,954
 
Device(s): Sony Xperia Z
Carrier: EE

Thanks: 2,752
Thanked 11,425 Times in 5,796 Posts
Send a message via Skype™ to Slug slugbrem@gmail.com
Default

Quote:
Originally Posted by Stuntman View Post
My new PC is Windows 7. It had Windows Live Mail. I guess this is different than Windows Mail on Vista which is probably a light version of Outlook.
I think you're spot-on with that. Have you checked HTC's support site for an updated version of Sync? They''ll have to refresh it to support their new devices and may have improved the software support too.
Slug is offline  
Reply With Quote
Old May 2nd, 2011, 02:56 PM   #5 (permalink)
Senior Member
Thread Author (OP)
 
Stuntman's Avatar
 
Join Date: Nov 2010
Location: Vancouver, Canada
Posts: 3,224
 
Device(s): Samsung Galaxy S3, HTC Desire Z, Asus Eee Pad Transformer with Keyboard Dock, Nokia N97
Carrier: Bell

Thanks: 227
Thanked 635 Times in 503 Posts
Default

Quote:
Originally Posted by Slug View Post
I think you're spot-on with that. Have you checked HTC's support site for an updated version of Sync? They''ll have to refresh it to support their new devices and may have improved the software support too.
The version of Sync that I use, I just downloaded it, so it would appear to be the most up to date version. I had my new PC for a couple of months and took my time converting everything. What I did this weekend was fire up the mail client. I backed up my contacts and copied them over to my new PC. That worked. I also imported the contacts to my Gmail account (a secondary account I got only because I got an Android phone). I've been using my Gmail account for most things as it is well integrated with my Android phone. Gmail doesn't seem to integrate seemlessly into HTC Sense or anything else PC related. Now I seem to have my contacts scattered across 3 places (Gmail, phone, and Windows Live Mail) with no easy way to sync all 3. At least with my old PC, I could sync things easily. I may just use my old PC for mail more often now. It seems I cannot move some things over to my new PC as of yet.
Stuntman is online now  
Reply With Quote
Old May 16th, 2011, 04:02 PM   #6 (permalink)
Senior Member
 
Join Date: Jan 2011
Posts: 1,129
 
Device(s):
Carrier: Not Provided

Thanks: 81
Thanked 339 Times in 202 Posts
Default

You no longer need 3rd party software or an Exchange Server to synchronize with Outlook or Windows Live Mail.

You can automatically (or manually) synchronize Outlook (or Windows Live Mail) email, contacts, and calendar with your Android device, as long as you have a Hotmail, MSN Mail, or Live email account. Just add it to the standard Android email app. Instructions are here. No third party app is needed and (in my opinion) it's way better than any third party synchronization app available.

Caveats:
Any contact or calendar items will have to be on your Hotmail/MSN/Live account and will not be synchronized with Gmail (which is arguably a good thing) or be searchable with Google Voice Search (which is not a good thing since it works better than the built in voice dialer) but you can still use those contacts to make phone calls, send emails (from whatever account you choose), navigate, etc.

You need to keep your Outlook contacts and calendar events on a Hotmail/MSN/Live account in Outlook. Also, subfolders for email are allowed, but subfolders for Calendar and Contacts are not.
RazzMaTazz is offline  
Reply With Quote
Old May 18th, 2011, 11:37 AM   #7 (permalink)
New Member
 
Join Date: May 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I can't stand these pseudo solutions (RazzMaTazz) where when you ask for cross platform synch, and the answer is just 'just use the Megasoft shit stuff" as you suggest by opening a Microsoft/Hotmail account!
I just got today a new HTC Desire/Android and getting the same problem, but exactly as i got with my previous HTC Win 6 too!
The simple reason is over proprietary solution, even against old same brand products!
The function activates only with selected Windows products ...
So, some possible solutions:
1-Switch to full Gmail but web and not mail client, and proprietary too ...
2-Auto forward your usual mail to your Gmail account and back to 1
3-Look for a 3rd party intelligent tool that will do the job as i have previously bought.
So i will first look for a net mail client that support Gmail contacts and any other mail. If not any, then will look for a 3rd party tool.
lolob2b is offline  
Reply With Quote
Old May 20th, 2011, 03:18 PM   #8 (permalink)
Senior Member
 
Join Date: Jan 2011
Posts: 1,129
 
Device(s):
Carrier: Not Provided

Thanks: 81
Thanked 339 Times in 202 Posts
Default

lolob2b: Adding a Hotmail account to Outlook and to Android (ActiveSync) is simple, it's free, it perfectly synchronizes your contacts & calendar, and it doesn't require you to install any software or apps. You don't even need to use Hotmail for email. (You can use Gmail or whatever you like.) So I don't understand your objection to it.
RazzMaTazz is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > HTC Desire Z > Desire Z - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 06:10 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.