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Old January 25th, 2011, 12:06 PM   #1 (permalink)
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Default Emails display header, but not body

One of our employees has a strange problem with his Exchange email account.

Each email displays only the sender information and the subject line. The body is completely empty.

I tried removing the account and adding it again, but that didn't help.

Any ideas?

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Old January 25th, 2011, 05:06 PM   #2 (permalink)
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Which email app are you using? Their is probably a setting to download headers only.
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Old February 13th, 2011, 01:00 PM   #3 (permalink)
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Default Emails display header and no body

Has anyone solved this problem? My droidx with the stock email app was working fine with my pop yahoo but now only displays sender and subject line.

UPDATE: After discovering the Settings>Manage applications>All>Email (the stock Email)> appliction info page (yes you do have to crawl through that cave to get here) I found a button that said Clear data. When I pressed it, it gave me the warning from hell and since the app was not working properly anyway, i said OK. I then went back to my email and all of a sudden I was getting the body of my emails again. Hope this helps someone else that gets into stock email header, no body trouble



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Originally Posted by dignan View Post
One of our employees has a strange problem with his Exchange email account.

Each email displays only the sender information and the subject line. The body is completely empty.

I tried removing the account and adding it again, but that didn't help.

Any ideas?
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Last edited by aluap; February 13th, 2011 at 01:08 PM.
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Old April 24th, 2012, 08:19 AM   #4 (permalink)
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Quote:
Originally Posted by aluap View Post
Has anyone solved this problem? My droidx with the stock email app was working fine with my pop yahoo but now only displays sender and subject line.

UPDATE: After discovering the Settings>Manage applications>All>Email (the stock Email)> appliction info page (yes you do have to crawl through that cave to get here) I found a button that said Clear data. When I pressed it, it gave me the warning from hell and since the app was not working properly anyway, i said OK. I then went back to my email and all of a sudden I was getting the body of my emails again. Hope this helps someone else that gets into stock email header, no body trouble
I used this process today, 4/24/12 and it solved the problem. thanks for the info
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