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Old December 1st, 2009, 08:48 PM   #151 (permalink)
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I hate to break it to you guys.. BUT that "plastic film" is actually a thin sheet of high tech teflon material. There was a lot of complaints about the first batch of Droids feeling sloppy and the great minds at Motorola added this sheet to help with the problem. This is why it is not shown on the Motorola pics since it wasn't added until later in production.

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Old December 1st, 2009, 08:49 PM   #152 (permalink)
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Just kidding :-)

gotcha
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Old December 2nd, 2009, 08:47 AM   #153 (permalink)
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BTW, someone should make some of these decals to put on in place of the pastic film.... Talk about "showing off" :-)
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Old December 2nd, 2009, 01:58 PM   #154 (permalink)
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Quote:
Originally Posted by 928gt View Post
BTW, someone should make some of these decals to put on in place of the pastic film.... Talk about "showing off" :-)

MOTO /Google should give u something for that Idea !!
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Old December 3rd, 2009, 12:06 PM   #155 (permalink)
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Seriously, if this were meant to be removed, why would there not be some text on it that says so? Other protective coverings usually say something like "remove before using" or something like that. or they have a really obvious tab that sticks out that basically screams, "Remove me". But this is nicely fitted and isn't even that obvious. I didn't notice it until I saw this thread. Despite what someone posted after talking to Motorola, I'm still worried that there may be some reason that is there that we're not considering.
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Old December 3rd, 2009, 03:55 PM   #156 (permalink)
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Default I am convinced..

After several days now (with the film removed) I am convinced it was NOT supposed to be removed..

it slides TOO easily... it's just TOO loose..

..though I understand the predicament one would be in if the film starts to 'jam up'.. then it has to be removed.. but I don't think that is the design...


Beating a dead horse..

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Old December 3rd, 2009, 04:06 PM   #157 (permalink)
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Quote:
Originally Posted by FireChief View Post
After several days now (with the film removed) I am convinced it was NOT supposed to be removed..

it slides TOO easily... it's just TOO loose..

..though I understand the predicament one would be in if the film starts to 'jam up'.. then it has to be removed.. but I don't think that is the design...


Beating a dead horse..

Well, it might be too loose for some, but it definitely was meant to be removed.
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Old December 3rd, 2009, 05:09 PM   #158 (permalink)
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Default ???

Hey Vance,

Where did you get this 'definitive answer?'
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Old December 3rd, 2009, 05:15 PM   #159 (permalink)
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Originally Posted by FireChief View Post
Hey Vance,

Where did you get this 'definitive answer?'
From numerous folks here talking directly to Verizon, who said it was definitely supposed to come off. I personally talked to Verizon support and my local store, who believed it was supposed to come off, but then called someone who would know for sure in the company and came back and confirmed it.
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Old December 3rd, 2009, 05:22 PM   #160 (permalink)
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Default Sorry..

That doesn't sound that definitive to me..

No offense, but that sounds rather vague and 'iffy'... But, I am former investigator, so maybe I expect something a little more concrete..

But, hey, not a big deal... Glad it worked out for you..

Onward,
FC
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Old December 3rd, 2009, 05:31 PM   #161 (permalink)
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Quote:
Originally Posted by FireChief View Post
That doesn't sound that definitive to me..

No offense, but that sounds rather vague and 'iffy'... But, I am former investigator, so maybe I expect something a little more concrete..

But, hey, not a big deal... Glad it worked out for you..

Onward,
FC
Well, I am not sure how you can get more definitive than getting a straight answer on numerous occasions from the very company you bought the product from.
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Old December 3rd, 2009, 07:00 PM   #162 (permalink)
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Quote:
Originally Posted by Vance View Post
Well, I am not sure how you can get more definitive than getting a straight answer on numerous occasions from the very company you bought the product from.
What about Motorola what do they have to say about it?
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Old December 3rd, 2009, 08:52 PM   #163 (permalink)
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IMHO if it was meant to be removed it wouldn't be so perfectly sculpted around all the screws etc. allowing disassembly/service without disturbing the fancy plastic.

Very untypical for temporary plastic protection.
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Old December 3rd, 2009, 11:46 PM   #164 (permalink)
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The Droid is not the only phone to use this type of protection film on the back of the screen. It's ment to come off end of story so people let this thread just die.
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Old December 4th, 2009, 02:45 PM   #165 (permalink)
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Originally Posted by sho95 View Post
The Droid is not the only phone to use this type of protection film on the back of the screen. It's ment to come off end of story so people let this thread just die.

OK.. and your Employee ID from Motorola's A855/Droid Design Group is ????

All in fun, and nothing against anyone here, BUT until I see an offical response from Motorola Technical Department it will not be the "end of the story".

Anything other than that is speculation and heresay, which as this thread shows, can be fun for most of us.
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Old December 4th, 2009, 03:01 PM   #166 (permalink)
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I think we need to assign some people on this thread to go over the documents on this phone that was submitted to the FCC for approval. It should mention or show the use of a plastic film on the back.

Motorola Droid certifiction click here -> FCC certification.

I'd like to take on this task, but it's Friday, and I gotta party.
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Old December 4th, 2009, 05:39 PM   #167 (permalink)
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Quote:
Originally Posted by 928gt View Post
BTW, someone should make some of these decals to put on in place of the pastic film.... Talk about "showing off" :-)
I put a hello kitty sticker on my battery cover

Leave the rear film on, it helps with slack... you can see the track marks on the film.
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Old December 4th, 2009, 08:32 PM   #168 (permalink)
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Quote:
Originally Posted by syntrix View Post
I put a hello kitty sticker on my battery cover .
Too funny!

Quote:
Originally Posted by syntrix View Post
Leave the rear film on, it helps with slack... you can see the track marks on the film.
I agree and without the "plastic" film you will soon(er than later) have track marks in the shiny black plastic.
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Old December 4th, 2009, 09:35 PM   #169 (permalink)
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i have kept mine on. i feel confident it should be left on.
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Old December 5th, 2009, 06:43 PM   #170 (permalink)
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Default Bingo..

Quote:
...if it was meant to be removed it wouldn't be so perfectly sculpted around all the screws etc. Allowing disassembly/service without disturbing the fancy plastic.

Very untypical for temporary plastic protection.
bingo
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Old December 5th, 2009, 09:18 PM   #171 (permalink)
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im on my 3rd droid now, and I left on the plastic this time. dont know if ill take it off...i might let it "cook" in there for a while lmao. i didnt remove it from my frist droid for about 2 and a half weeks or something. my second one i ripped right off in the store and then discovered my screen was loose. I dont blame that on the plastic though, but when i tried to return it right then and there they did blame it on the plastic.

im slightly traumatized at how best buy treated me about it
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Old December 5th, 2009, 11:03 PM   #172 (permalink)
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I took mine off, and haven't experienced any REAL problems. Just a smidge easier to slide up, but it the reduced friction makes me wary. Good thing I'll be returning it for a new one due to problems in my earpiece, and not recieving phone calls.
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Old December 6th, 2009, 08:32 AM   #173 (permalink)
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"WOW" all I can say is "WOW"

Even though I just spent 30 min looking through this tread myself!
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Old December 6th, 2009, 10:13 PM   #174 (permalink)
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Default Well.. you saw this coming..

Check out this thread.. hahaha..

http://androidforums.com/motorola-droid/24439-customize-back-your-moto-droids-screen.html

Excerpt:


Here's the first DROID related product I've come up with...

It's a vinyl overlay for the back of your Droid's screen (viewable when the screen is slid open). Some of you have removed the OEM plastic sticker and are experiencing a looser keyboard...this will help without having to return your droid.

Some of you may want to personalize your Droid...so choose one of many distinct colors that we offer, color shown in the images is "Chrome" which is kind of Palm Pre style.

This overlay is the exact size of the OEM Plastic Sticker.
-----------------------

Sticker costs $6 (that includes the shipping cost)
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Old December 7th, 2009, 03:10 PM   #175 (permalink)
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I just looked at the back and noticed mine was starting to peel in several places. Didn't really have much choice put to finish it off.
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Old December 7th, 2009, 11:45 PM   #176 (permalink)
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If you check Motorola website if clearly show it with the film off.

DROID by Motorola - Android phone - Motorola USA
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Old December 9th, 2009, 05:55 PM   #177 (permalink)
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Quote:
Originally Posted by rpartin View Post
So... does anyone have streaks on the plastic where it has been rubbing? No?? Hmmm.... Must not actually touch anything then huh? Take it off!!!
Mine does have streaks so I'm leaving it. I also saw a post that makes different color skins to go in that spot, so must be it's suppose to stay on. I can't remember the company that makes them but it's post in this forum somewhere.
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Old December 9th, 2009, 06:54 PM   #178 (permalink)
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oh god what have I done!

After reading this entire thread I made the decision to remove the plastic film... I have a case on my phone and it now rubs slightly and SQUEAKS. Does anyone know of a case that will not irritate me with this obnoxious sound...

I may cry now.
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Old December 10th, 2009, 12:21 PM   #179 (permalink)
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after reading all 100-some-odd posts in this thread...i am more confused than ever! post after post of people saying they peeled it off and never looked back got me thinking i should do it. then one guy chimes in with the "i regret doing it" and i'm conflicted again! i can see how the slide might be smoother without it, though i don't have complaints right now. but it does slide open just a tad when it's in my pocket and i don't want that to worsen. though i figure i can always order one of those classy replacement decals if i want that thickness back.
also it doesn't much matter because i have the habit of owning a phone for less than a year.

happy to join this forum by the way...

-randy
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Old December 10th, 2009, 12:23 PM   #180 (permalink)
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Quote:
Originally Posted by rlevine View Post
after reading all 100-some-odd posts in this thread...i am more confused than ever! post after post of people saying they peeled it off and never looked back got me thinking i should do it. then one guy chimes in with the "i regret doing it" and i'm conflicted again! i can see how the slide might be smoother without it, though i don't have complaints right now. but it does slide open just a tad when it's in my pocket and i don't want that to worsen. though i figure i can always order one of those classy replacement decals if i want that thickness back.
also it doesn't much matter because i have the habit of owning a phone for less than a year.

happy to join this forum by the way...

-randy
Hi Randy, one piece of advise. Like Tiger Woods did, just do it!
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Old December 10th, 2009, 03:48 PM   #181 (permalink)
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Well I just took mine off and...
I don't notice a difference at all. Definitely looks better, not that that matters.

-Randy
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Old December 10th, 2009, 04:42 PM   #182 (permalink)
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Quote:
Originally Posted by rlevine View Post
Well I just took mine off and...
I don't notice a difference at all. Definitely looks better, not that that matters.

-Randy
mine seemed better at first too.

But now it's too loose for my liking, and I find it sliding open while in my back pocket.

Also, the back of my screen has streak marks just like the plastic did.
When I get my new one tomorrow, I'll be leaving the film on.
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Old December 11th, 2009, 04:30 PM   #183 (permalink)
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Per Motorola it is to be removed.

Dear XXXXX,

Thanks for reaching out to Motorola.
Regarding your concern, please note that you have to remove that plastic too.
We look forward to assisting you in the future.
For information about Motorola products and services, please visit us at Motorola Home - Motorola USA
Thank you for contacting Motorola e-mail support.
Best Regards,
Customer XXXXXXX 12/09/2009 05:42 PM
The plastic to which I refer is on the back of the screen. When you slide
the screen out and turn it over it is on the under side of the actual
screen. If you close the screen it would be between the keyboard and the
screen.
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Old December 11th, 2009, 04:37 PM   #184 (permalink)
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Per Motorola it is not to be removed.

Dear XXXXX,

Thanks for reaching around Motorola.
Regarding your concern, please note that you should never remove that plastic.
We look forward to asskisting you in the future.
For information about Motorola products and services, please visit us at Motorola Home - Motorola USA
Thank you for contracting Motorola e-mail support.
Best *******,
Customer XXXXXXX 12/09/2009 05:62 PM
The plastic to which I refer is on the back of the screen. When you slide
the screen out and turn it over it is on the under side of the actual
screen. If you close the screen it would be between the keyboard and the
screen. If you open the screen, all hell breaks loose and I start drinking before 5pm on Friday.
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Old December 11th, 2009, 04:40 PM   #185 (permalink)
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Quote:
Originally Posted by jwb68 View Post
Per Motorola it is to be removed.

Dear XXXXX,

Thanks for reaching out to Motorola.
Regarding your concern, please note that you have to remove that plastic too.
We look forward to assisting you in the future.
For information about Motorola products and services, please visit us at Motorola Home - Motorola USA
Thank you for contacting Motorola e-mail support.
Best Regards,
Customer XXXXXXX 12/09/2009 05:42 PM
The plastic to which I refer is on the back of the screen. When you slide
the screen out and turn it over it is on the under side of the actual
screen. If you close the screen it would be between the keyboard and the
screen.
Well, I hope that settles it regarding whether it is supposed to be removed. It is. But, that does not mean everyone will be glad they did, if it ends up seeming too loose. I think most have either been happier or it has been a wash. But enough have thought it slides open too easy that each person will have to keep that in mind.
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Old December 11th, 2009, 05:50 PM   #186 (permalink)
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Asskisting you??
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Old December 13th, 2009, 03:36 PM   #187 (permalink)
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*After much hand wringing and the re-emergence of the nervous tic that I had as a child*

I removed it and... OMG!


Nothing. Not a thing.

Except now I have this incredible urge to flip the damn phone over every five minutes and use a polishing cloth to shine up the back!

Thanks folks for feeding my OCD. I have to up my meds now!
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Old December 15th, 2009, 02:47 PM   #188 (permalink)
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the opening in your pocket "issue" has nothing to do with the film on the back of the screen. there are two tabs that lock it in the closed and open position. If it is opening at all its because those tabs aren't strong enough to hold it. the film is there to tighten up the slider feel and to help keep the harder plastic from waring. You can tell its supposed to stay on the phone because there are screw "relief cuts" on the shape so that even when it is repaired the film would not need to be removed.The "film" is a vary purpose designed piece in my opinion and I wouldn't be surprised if a tech bulletin comes out telling us not to remove it
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Old December 16th, 2009, 12:43 AM   #189 (permalink)
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I am leaving the plastic on. I like the feel of the phone with it on.
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Old December 18th, 2009, 03:56 PM   #190 (permalink)
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Quote:
Originally Posted by GDroid View Post
Hey Guys,

I just had a chat with Motorola 2 minutes ago via the "Live Assistance" tool on their website. As you can see, I was purposely trying to ask the same question in a variety of ways to see her responses. I was trying to wear her down (lol). Also, I had to be patient as she would take several minutes to answer each question.

Anyway, for what it's worth, here's the chat transcript:

Denise C: Hi, my name is Denise C. How may I help you?
Me: Hello, I have a question about the Motorola Droid. There's a piece of plastic behind the screen. Is there a purpose for this plastic piece?
Me: This plastic is seen when you slide the keyboard out.
Denise C: I will be more than glad to assist you.
Denise C: Do you mean the plastic piece that it at the back of the phone when you slide it open?
Me: Yes, that is the piece I am referring to.
Me: The piece behind the screen when the keyboard is slid out.
Me: Hello?
Denise C: I am sorry for the delay.
Me: That's ok.
Denise C: The plastic piece behind the screen at the back of the phone is there to protect and to cover the screen.
Me: It's "behind" the screen, so how is it protecting the screen?
Denise C: It is to protect the back part of the screen where all the connections are.
Me: Which connections? So, that piece of plastic should not be removed?
Denise C: There are circuits and boards behind the screen that should be covered and protected from damages.
Me: I see, so for some users, their screens are getting "slide marks" on them and peeling off a bit. What is the down-side of peeling off the plastic?
Me: sorry
Me: i mean the plastic is getting marks on them, not the screen
Denise C: I see.
Denise C: Slide marks on this plastic cover are product of regular usage of the phone.
Me: So, basically, your recommendation is to leave the plastic cover alone.
Denise C: Yes, we recommend not removing the plastic piece behind the screen at any time.
Me: If it peels off through heavy usage, what do we do? Get a replacement?
Denise C: In case that you start noticing excessive or deep peeling off or slide marks on it, please contact us back so we can take of the warranty on the product.
Me: So, that means you would replace the entire phone?
Denise C: It might depend on all the warranty options available at the moment.
Me: Okay, thanks for your time.
Denise C: You are more than welcome.

"Circuits and boards behind the screen"? Kinda odd if you ask me...
I'm sure she was thinking it was the metal cover that is screwed in place UNDER the plastic film.

Folks, take the film off. It was not meant to be there except to be removed by the buyer after it had served its purpose in protecting the metal plate from scratches during manufacture. I can't believe that Motorola would put a cheap plastic film over that plate for any other purpose. It looks like *hit after only a few weeks of use. Did you find any toothpicks holding the screws tight?
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Old December 18th, 2009, 04:22 PM   #191 (permalink)
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I've had my Droid since the day it came out and the plastic looks just fine except for some expected wear spots. It never looked to me like it was supposed to be removed, so until mine starts looking bad, it's staying on.
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Old December 18th, 2009, 04:32 PM   #192 (permalink)
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No one will force you, but once you remove it there won't be any question it isn't meant to remain.
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Old December 18th, 2009, 04:53 PM   #193 (permalink)
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I just did a little checking around and since most people either liked the change or didn't notice a difference, I went ahead and did it. The slider is a bit smoother and I can't see any bad effects whatsoever.

I wish Motorola had had the foresight to print "Remove after purchase" on that plastic. It's clear that lots of people noticed it but weren't sure what to do with it.
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Old December 20th, 2009, 06:32 PM   #194 (permalink)
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Yeah, I mean normally if it is meant to be peeled off, there would be a tab to grip it with and the manufacturer wouldn't have gone through such great lengths to provide cutouts for all the screws and corners on the back of the screen. I mean really, to think Motorola had a designer piece of plastic with all these trimmings, only to be peeled off by the consumer!
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Old December 20th, 2009, 09:31 PM   #195 (permalink)
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Quote:
Originally Posted by dB Zac View Post
the opening in your pocket "issue" has nothing to do with the film on the back of the screen. there are two tabs that lock it in the closed and open position. If it is opening at all its because those tabs aren't strong enough to hold it. the film is there to tighten up the slider feel and to help keep the harder plastic from waring. You can tell its supposed to stay on the phone because there are screw "relief cuts" on the shape so that even when it is repaired the film would not need to be removed.The "film" is a vary purpose designed piece in my opinion and I wouldn't be surprised if a tech bulletin comes out telling us not to remove it
I don't believe this is entirely true. I took the plastic off of mine and it now opens in my pocket a bit, way too easily. Sometimes it's enough to cause the screen to turn on, which just wastes battery. I never had that problem prior to removing the plastic.
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Old December 21st, 2009, 04:54 AM   #196 (permalink)
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Originally Posted by Silverexpress View Post
Being a former Palm user - if this was a Palm, and I had removed a protective plastic film, it would've caused a reset loop and this thread would be 500 pages long by now. LOL.
On the Pre (I tried for a month before returning to Verizon,) the back of the slider was a mirror -- my wife said it was for lipstick maintenance -- the pinstripes exposed on the Droid when the keyboard is open are meant to be seen --

I bought my Droid on Thursday & peeled it on Monday -- no change in operation or feel.

Free The Pinstripes!!
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Old December 24th, 2009, 05:52 PM   #197 (permalink)
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Originally Posted by Vance View Post
That is odd about it being too loose for some. Mine is still very tight, almost too tight still, without the film. I guess the rule would be that if you feel as if it is a bit "grabby" as you are opening it, then take it off. If you think it is fine already, then leave it.

Or, you could go into your local Verizon store and check it out without the film (if their display model still has it, help them out and remove it for them!!!). :0)
Not to be nit-picky but (at least where I am) our display models aren't actual units. The keyboard isn't even real...it's kinda some sort of glorified sticker. The slider on the display units can't hold a candle to the real thing...thus it probably would be an accurate representation of what it would really be like without the film...and as you said its different from device to device.

I removed the film and it doesn't seem to have made any difference...I'm kinda dissappointed that I did though...never hurts to have a little additional protection.
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Old December 24th, 2009, 07:43 PM   #198 (permalink)
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the opening in your pocket "issue" has nothing to do with the film on the back of the screen. there are two tabs that lock it in the closed and open position. If it is opening at all its because those tabs aren't strong enough to hold it. the film is there to tighten up the slider feel and to help keep the harder plastic from waring. You can tell its supposed to stay on the phone because there are screw "relief cuts" on the shape so that even when it is repaired the film would not need to be removed.The "film" is a vary purpose designed piece in my opinion and I wouldn't be surprised if a tech bulletin comes out telling us not to remove it
The screw "holes" as you refer to them are there simply because the plastic film is in place on the panel BEFORE it is assembled. It would be nearly impossible to install it once the phone had been assembled, since part of the film extends beneath the body of the Droid when the keyboard is extended. The plastic is likely put there to prevent scratches during assembly.

I cannot believe otherwise intelligent people actually believe the film has some other purpose. There is a tab on one end of the film which clearly has no other purpose than to aid in grabbing a piece of the film to remove it.

I have two Droids, both of which have had ALL the protective films removed, and neither one of them is functionally any different. For those who think the keyboard is somehow "looser" once the film has been removed, did you ever consider that it would get looser from use over time ANYWAY???

Perhaps the film on the screen should be left in place to protect it from scratches in normal use...you know, carrying it around in your pocket or dropping it on the pavement.
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Old December 27th, 2009, 11:16 AM   #199 (permalink)
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The screw "holes" as you refer to them are there simply because the plastic film is in place on the panel BEFORE it is assembled. It would be nearly impossible to install it once the phone had been assembled, since part of the film extends beneath the body of the Droid when the keyboard is extended. The plastic is likely put there to prevent scratches during assembly.

I cannot believe otherwise intelligent people actually believe the film has some other purpose. There is a tab on one end of the film which clearly has no other purpose than to aid in grabbing a piece of the film to remove it.

I have two Droids, both of which have had ALL the protective films removed, and neither one of them is functionally any different. For those who think the keyboard is somehow "looser" once the film has been removed, did you ever consider that it would get looser from use over time ANYWAY???

Perhaps the film on the screen should be left in place to protect it from scratches in normal use...you know, carrying it around in your pocket or dropping it on the pavement.
The "tab you speak of is a cut out to go arounf a hole to maximize the area it affects in My opinion. The "plastic" that came on the screen and battery cover was a diferent kind of plastic than what is on the back of the screen and it had a flap that was really easy to grab along with print telling you to remove it. The film on the back of the screen has none of these things.
I cant beleive you guys think it was intended to come off
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Old December 27th, 2009, 12:35 PM   #200 (permalink)
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And your explanation for the parallel grooves that can be seen only when the film is removed? Oh, they are to help grip the film so it won't slide off? Give me a break.

There was a tab for the screen protective film, but not for the film anywhere else on the outside of the phone. Do you reason that this film, also, was intended by the manufacturer to be left in place?

Let me guess: You still have the "protective" plastic wrap on the lamp shades you have in your home! Of course, the wrap was intended to help diffuse the light better, right? If the manufacturer of those lamp shades intended the plastic wrap to stay in place, surely there would have been a notice somewhere to remove it?

Check back here in 3 months. If the film hasn't fallen off by then, you will have removed what is left of it.
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