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Old November 7th, 2009, 09:55 PM   #1 (permalink)
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Default Pop3 email set up

I can not get my two emails to set up. I have two accounts with road runner. Is there something I should know. Everytime I attempt to set up the email the phone gives me a message "setup could not finish" "unable to open connection to server". Any help would be great. Thanks

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Old November 7th, 2009, 10:00 PM   #2 (permalink)
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I can not get my two emails to set up. I have two accounts with road runner. Is there something I should know. Everytime I attempt to set up the email the phone gives me a message "setup could not finish" "unable to open connection to server". Any help would be great. Thanks
I'm not sure if this will help or not. (I did not set up my RR on the phone.) I have a work email and I was having trouble getting it set up. The default port for Verizon is 587 (or something like that). When I changed to port 25, it worked fine. That was with me putting in the work incoming and outgoing servers in those boxes.
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Old November 7th, 2009, 10:00 PM   #3 (permalink)
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Where it says "POP3 Server", make sure you type in "mail" before the dot, then it should have the server name and dot com/net/etc. This was what stumped me for a while.
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Old November 7th, 2009, 10:21 PM   #4 (permalink)
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I'm not sure if this will help or not. (I did not set up my RR on the phone.) I have a work email and I was having trouble getting it set up. The default port for Verizon is 587 (or something like that). When I changed to port 25, it worked fine. That was with me putting in the work incoming and outgoing servers in those boxes.
This did not work, thanks for your the attempt to help.
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Old November 7th, 2009, 10:22 PM   #5 (permalink)
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Where it says "POP3 Server", make sure you type in "mail" before the dot, then it should have the server name and dot com/net/etc. This was what stumped me for a while.
Where exactly should I put the "mail" I have the email set for @wi.rr.com.
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Old November 7th, 2009, 10:28 PM   #6 (permalink)
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Where exactly should I put the "mail" I have the email set for @wi.rr.com.
For incoming server it would be pop.wi.rr.com

Outgoing would be smtp.wi.rr.com

Use the ports listed above and you should be good to go. Also, at least with my TW account, you need to use your entire email address as your username. Hope that helps!
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Old November 7th, 2009, 10:28 PM   #7 (permalink)
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Where exactly should I put the "mail" I have the email set for @wi.rr.com.
Unless rr is different up there, the incoming server should be pop-server.wi.rr.com and the outgoing server should be smtp-server.wi.rr.com
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Old November 7th, 2009, 10:48 PM   #8 (permalink)
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Obviously I am doing something wrong. When I try to set up the email I get the screen to enter my email and password. The next screen brings up the my "username" then the next line is "password" then POP3 server which is "wi.rr.com. Next is port "110". Next is security type 'none" and the last is Delete email from server "none.

I hit the next key and that is where the message comes up.
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Old November 8th, 2009, 06:39 AM   #9 (permalink)
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Obviously I am doing something wrong. When I try to set up the email I get the screen to enter my email and password. The next screen brings up the my "username" then the next line is "password" then POP3 server which is "wi.rr.com. Next is port "110". Next is security type 'none" and the last is Delete email from server "none.

I hit the next key and that is where the message comes up.
In Cincinnati, the pop3 server is pop-server.cinci.rr.com. If I just put in cinci.rr.com it would not work. I just looked it up and it is the same for Wisconsin:

Wisconsin (Milwaukee)
incoming mail server: pop-server.wi.rr.com
outgoing mail server: smtp-server.wi.rr.com
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Old November 8th, 2009, 11:26 AM   #10 (permalink)
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In Cincinnati, the pop3 server is pop-server.cinci.rr.com. If I just put in cinci.rr.com it would not work. I just looked it up and it is the same for Wisconsin:

Wisconsin (Milwaukee)
incoming mail server: pop-server.wi.rr.com
outgoing mail server: smtp-server.wi.rr.com
It will take the pop-server.wi.rr.com but when I do the smtp-server.wi.rr.com it still says that it can not connect. I changed the smtp port to 25 as someone suggested above but that did not work either.

I want to say thank you for all of your help so far. I came from a BB Storm and all I can say is that these forums are 110% more helpful and peaceful than the crackberry crowd.
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Old November 8th, 2009, 11:38 AM   #11 (permalink)
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It will take the pop-server.wi.rr.com but when I do the smtp-server.wi.rr.com it still says that it can not connect. I changed the smtp port to 25 as someone suggested above but that did not work either.

I want to say thank you for all of your help so far. I came from a BB Storm and all I can say is that these forums are 110% more helpful and peaceful than the crackberry crowd.
I didn't put my rr account on my phone because most of the emails are junk anyway (except for the great jokes from my dad). I have that account on my laptop computer. When I take my laptop to work, I cannot send mail out using rr because they do not allow their outgoing server to be used when you are not connected to their network. I have to use my work smtp server settings if I want to send mail out. It is very possible that this is the issue with the Droid settings while you are connecting using the Verizon network.
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Old November 8th, 2009, 03:42 PM   #12 (permalink)
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Still nothing, I will have to go to Verizon and have their guys help me in person. Again thanks everyone for attempting to help me.
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Old November 8th, 2009, 03:59 PM   #13 (permalink)
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Default gmail pop3 import

I'm a newbie but i saw in the gmail settings that you can import pop3 accounts to your gmail. would that then auto sync to your phone?
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Old November 8th, 2009, 08:58 PM   #14 (permalink)
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I had the Verizon tech try to sync my Droid to my RR email for 2hrs & still could not get it to work........
Droid Does'nt ???
Gmail account worked 1st try......
The tech said he would continue to look for a solution. He contacted other techs & they are having the same issue........
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Old November 8th, 2009, 09:19 PM   #15 (permalink)
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I'm not sure i understand. Did you try to import your pop3 into your gmail account from your pc? settings, accounts and import tab then check mail using pop3. or just from the phone? What I am trying to figure out is when you import pop3 into gmail will gmail then auto sync those accounts to your phone?
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Old November 8th, 2009, 09:52 PM   #16 (permalink)
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We may also need to research this problem from another angle as well. In trying to set up a new e-mail account on my bellsouth.net account a few weeks ago I was hit with a problem of the SMTP server not synchronizing because it was blocked by Bellsouth. Since then I have learned that this has become common place for port blocking from major email servers to prevent spam. I have only recently been able to activate a new e-mail on outlook, but other than that any other pop3 account sync will not work. Not saying that this is the issue, but could have something to do with it.
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Old November 10th, 2009, 10:20 AM   #17 (permalink)
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Default help adding roadrunner account to T-mobile MyTouch

Thanks so much for your help adding my roadrunner e-mail account! I was clueless about the incoming and outgoing server names. I live in El Paso TX so I just substituted my elp.rr.com designation into the advice posted by Sensisnow. Also where it says "edit details" I added @elp.rr.com to complete my user name. The account is up and running!


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For incoming server it would be pop.wi.rr.com

Outgoing would be smtp.wi.rr.com

Use the ports listed above and you should be good to go. Also, at least with my TW account, you need to use your entire email address as your username. Hope that helps!
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Old November 11th, 2009, 09:19 PM   #18 (permalink)
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Quote:
Originally Posted by Barbara View Post
I'm not sure if this will help or not. (I did not set up my RR on the phone.) I have a work email and I was having trouble getting it set up. The default port for Verizon is 587 (or something like that). When I changed to port 25, it worked fine. That was with me putting in the work incoming and outgoing servers in those boxes.
Thanks so much for the help! My gmail was working and my RR POP account was getting emails on my droid but wouldn't send on the smtp. I changed the smtp port to 25 and bingo everything is working great!
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Old November 11th, 2009, 09:40 PM   #19 (permalink)
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I was continuing to have problems setting up my bellsouth pop3 mail account with my new motorola droid, but i just found a way around this whole issue. Route your email through gmail. go to gmail on your pc, click settings, then accounts and imports. Then add pop3 account. use mail fetcher to retrieve and send messages through gmail. you can even set it up to have your outgoing messages still appear as though they are coming from your original email account. Hope this helps someone
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Old November 12th, 2009, 09:18 AM   #20 (permalink)
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I did find that the droid would only send from the RR smtp when I was home connected the the RR wireless network. I've configured the gmail pop routing as PTSAMS mentioned and it seemed to work but I'm still a little confused at how to send out email from the droid and have it show as being sent from the rr account.
If someone has set that up could you explain how you worked it out.
Thanks,
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Old November 12th, 2009, 12:02 PM   #21 (permalink)
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I was having the same problem until i unchecked the "require sign-in" check box on the outgoing server settings panel.
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Old November 12th, 2009, 07:33 PM   #22 (permalink)
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Well I don't know why it would not work for me with all the help before. I was able to do all the things I did when I first posted but now I am up and running. Thanks again.
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Old November 13th, 2009, 11:20 AM   #23 (permalink)
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Default cannot setup roadrunner email to droid

i have tried all suggestions for connecting my roadrunner account on my droid and it still says connection error.....please help
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Old November 15th, 2009, 06:33 PM   #24 (permalink)
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Default Problem Solved!!

Hi everyone,

I just read through this thread and figured out how to configure my road runner email today and it works great. Here is what I did:

Open up email and type in you .rr.com email and password. When the next screen comes up, go to the POP3 bar and before what is already there, type in this exactly: pop-server.wi.rr.com, or what ever your state is. The dash between pop and server is the key here. Click next, this should bring up the next screen to configure the outgoing mail server. Go down to outgoing mail server (smtp) and put in: smtp-server.wi.rr.com. Uncheck the box below that says login in required and hit next.

This should do it for all of you having problems. There is no need to change the ports or anything else. Make sure you put the dashes between the above words and it should work fine.

Thanks
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Old November 15th, 2009, 06:48 PM   #25 (permalink)
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I kept doing this but it still would not work. Then all of a sudden it worked. I did change the SMTP port to 25.
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Old November 29th, 2009, 07:44 AM   #26 (permalink)
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Anyone been successful in sync up a Bellsouth.net email. I saw where someone enabled gmail to retreive there email from bellsouth. However, it is my understanding that gmail only does this for a limitted about of time. Gmail is a pop 3 account and runs basically from yahoo, at least that is my understanding. Appreciate any help available. Thanks.
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Old November 30th, 2009, 09:45 AM   #27 (permalink)
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Bellsouth Update: For those of you that use bellsouth and need help getting email on your Droid, it is possible. At&t support gave me some helpful info on this problem.

The fix is for username use your bellsouth.net email account, for incoming email use pop.att.yahoo.com and for incoming smtp.att.yahoo.com. The ports do not need to be changed.
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Old December 5th, 2009, 04:05 PM   #28 (permalink)
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[[edit]] I went into my att email account. I'm so used to typing ".net" that I didn't realize it says ".com" above. The above worked, and is what it says for my U-Verse ATT Yahoo account. Thanks! :-)
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Old December 19th, 2009, 01:28 PM   #29 (permalink)
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Check your e-mail providers website for the required mobile settings that's what worked for me.
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Old December 31st, 2009, 10:38 AM   #30 (permalink)
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Bumping. I've tried everything here but to no avail. I sometimes receive/ send, sometimes not. I will see my messages in my roadrunner inbox, then come back later and they are gone. Can not send.

Here are my settings:
Incoming
username: visionphoto@roadrunner.com
password
pop-server.roadrunner.com
port 110
security type: none
delete mail from server: when I delete from inbox

Outgoing:
smtp-server.roadrunner.com
port 25
security type: none
require sign in unchecked
These are the settings in outlook for my roadrunner e-mail. They worked last night, but are not working today. I am in the same place, so I don't think it's a wifi/ 3G thing.
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Old December 31st, 2009, 10:40 AM   #31 (permalink)
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Just went back to my inbox screen and the messages I received ten minutes ago are gone. WTH?

Still can't send, messages are sitting in outbox, I get an error message: connection error. Did not receive this last night.
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Old January 1st, 2010, 09:14 AM   #32 (permalink)
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Originally Posted by Alli Gaulin View Post
Bumping. I've tried everything here but to no avail. I sometimes receive/ send, sometimes not. I will see my messages in my roadrunner inbox, then come back later and they are gone. Can not send.

Here are my settings:
Incoming
username: visionphoto@roadrunner.com
password
pop-server.roadrunner.com
port 110
security type: none
delete mail from server: when I delete from inbox

Outgoing:
smtp-server.roadrunner.com
port 25
security type: none
require sign in unchecked
These are the settings in outlook for my roadrunner e-mail. They worked last night, but are not working today. I am in the same place, so I don't think it's a wifi/ 3G thing.
************************************************** ******
Alli, I think one thing that might be happening is your phone is switching between WIFI & 3G networks. With all your setting correct for sending on the RR account and while connected to the RR WIFI it should work but if the ph swiches to the 3G wireless network it won't.
I found that using gmail and attaching my pop email accounts to the gmail account (this is done in the gmail configuration/setup page) I consistantly get all my emails and can always send emails from the phone regardless of what network I'm on.
Good luck.
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Old January 1st, 2010, 09:46 AM   #33 (permalink)
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Thank you
pervier. That is exactly what i did. I spent half the day on the phone with Motorola (who will not admit this is a problem with anyone in the whole wide world but me, and then blamed it on Roadrunner) and then Roadrunner couldn't do anything with it and they blamed it on Motorola.

After all that I realized the only way to do it was to push my RR e-mails to Gmail. So that's what I did.

For anyone else reading this, I really think there is no other way. Unfortunately, this means there is no syncing between your phone and your pop3 account on your PC., though I think you can set up a rule so that you are at least CC'd on replies made from the phone and vice versa.

I think it is quite ridiculous that a phone with this technology can not do a simple thing like receive pop 3 e-mails. Ridiculous. But, it is so stinkin awesome that I will put up with it. *Sigh*
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Old January 19th, 2010, 09:25 AM   #34 (permalink)
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I have a roadrunner account in South Carolina and followed several of the advice threads and finally got my e-mail working after 2 months of trying. Thank you all so much.
I used mail.sc.rr.com for the pop server and for the outgoing sever used smtp-server.sc.rr.com and changed the port to 25 and that worked for me. thanks again.
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Old January 22nd, 2010, 12:05 PM   #35 (permalink)
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Quote:
Originally Posted by Arsonman View Post
It will take the pop-server.wi.rr.com but when I do the smtp-server.wi.rr.com it still says that it can not connect. I changed the smtp port to 25 as someone suggested above but that did not work either.

I want to say thank you for all of your help so far. I came from a BB Storm and all I can say is that these forums are 110% more helpful and peaceful than the crackberry crowd.
I too live in milwaukee and having the same issue with the outgoing server through RR. I called RR and the tech said it is not their problem. I called Verizon and they cannot figure it out. They said it is not their problem either. Obviously, it is Verizon due to the fact I can receive the emails but something is blocking me from sending emails. Did you get resolution to this problem?
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Old February 26th, 2010, 09:55 AM   #36 (permalink)
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Default Solution!

I have an HTC Hero on Sprint.
I finally got RoadRunner email working.

In the Outgoing Server Settings, first you have to select "login required". Then, where it asks for "username", you actually have to put in your full email address. Then add your password. Security type "none", and server port 25.

Hope this works for you!

Eph
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Old May 3rd, 2010, 08:20 PM   #37 (permalink)
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Quote:
Originally Posted by ptsams View Post
I was continuing to have problems setting up my bellsouth pop3 mail account with my new motorola droid, but i just found a way around this whole issue. Route your email through gmail. go to gmail on your pc, click settings, then accounts and imports. Then add pop3 account. use mail fetcher to retrieve and send messages through gmail. you can even set it up to have your outgoing messages still appear as though they are coming from your original email account. Hope this helps someone
this is exactly what I want to do.. do you have more specific instructions... or who helped you???
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Old May 3rd, 2010, 09:43 PM   #38 (permalink)
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I am a road runner user and do not want to send everything through my gmail account. I can receive e-mails but cannot send them. Can anyone help?
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Old May 3rd, 2010, 09:50 PM   #39 (permalink)
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Just tried selecting "login required" as Eph suggested and it finally worked. I have been trying to get this figured out for three weeks now. Thanks.
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Old June 26th, 2010, 02:38 PM   #40 (permalink)
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YAY! That did the trick~~ thank you very much. I have a tampabay.rr.com addy that mostly for some bills and things but occasionally I get something important on it and I want the mail to come to my Droid Incredible. Now it does ... Thanks again! Druid.
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Old August 25th, 2010, 12:42 PM   #41 (permalink)
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Great chain of information. I was able to get my Road Runner account working. My incoming mail worked fine. My outgoing did not. I tried unchecking the login required, I tried changing the default port (of 25) to what was suggested about, it did not work. What did work was setting up SMPT server as "smtp-server.columbus.rr.com". I had "smtp.server....".

I left the log in required box checked and the port set to 25. It worked. Voila. Thank you everyone. Great information.
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Old August 27th, 2010, 01:02 PM   #42 (permalink)
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Happy Great simple article on installing RR on Android phones

I was having pretty much all of the problems mentioned in this thread, and unfortunately, in spite of all the kind advice, nothing worked for me. I just did a Google search and came up with a straightforward article, and PRESTO!... I'm finally up and running. I don't have the link handy right now but if you search google as follows it should pop (no pun intended) right up:
Site: eHow.com
Article Title: "How to set up Roadrunner Email on Your Droid"
Author/eHow member: binky-pipples
Just keep in mind you may need to be a bit flexible, as Droid models differ slightly in some cases, but if you use a little common sense and follow the instructions you should be up and running in about 5 minutes. GOOD LUCK!
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Old September 16th, 2010, 11:29 AM   #43 (permalink)
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Default DROID X and roadrunner email

I just got the Droid X and couldn't get my rr.com email account to set up properly. When I got the right server names, I ended up having to uncheck "Verify Certificate" and left "use secure connection" checked. I did it for both Incoming and Outgoing and it worked!!!!
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Old November 3rd, 2010, 09:26 PM   #44 (permalink)
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Here's what I did to hook up my account:
Make sure that before the pop3 server name and the smtp server name is mail. (i.e. mail.rr.com) for both incoming and outcoming
depending on if you require a log-in or not, uncheck the "require sign-in" button at the bottom for the outgoing server. hope this helps!
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Old November 4th, 2010, 07:37 AM   #45 (permalink)
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Default Fwiw

With Road Runner, at least in my area and surrounding areas. The servers are

pop-server.triad.rr.com
smtp-server.triad.rr.com.

When working on this, the tech at TimeWarner said that was their standard server naming scheme. He assured me that just because it was standard, it didn't mean it was always the case. However, you can find the correct server names on-line through the RR home page for your area.

Your mail client always has to log-in to receive mail for security reasons. On Road Runner, from your home network, you do not log in to send mail. However, on your phone, you are not on their network so you must supply your credentials to send mail (this makes it more difficult for spammers.)

Here is where it gets odd. When on your home network, because of the authentication from your phone, you shouldn't be able to send mail. You can still receive, but not send. If you disconnect from your WiFi, then you will be able to send. This is the reason people have troubles setting up their outgoing mail, but not their incoming. When I was setting up my mail, I was having the trouble with being able to set up the incoming server, but the outgoing server would fail. When I got the techy on the line, the very first thing that he asked was, "Are you on your home WiFi?" I told him I was and he said try it again with WiFi turned off. I did and it worked. That is when he explained to me about the authentication on the home network versus the Verizon network and, of course, he reiterated the point that although TimeWarner tries very hard to standardize across the board, the system is not 100% standardized so this might not always be the case. He also told me that the default ports that the phone uses should work fine with most of TimeWarner. My mail has been working fine since he helped and I have noticed that if I send a mail from my phone at home (when on home WiFi,) it sits in the Outbox until I disconnect from my home network.

I realize that tech support techies really don't know much more than what pops up on the monitor in front of them, but this guy seemed genuinely knowledgeable of what he was doing and everything that he told me, has rung true for me.

Anyway this is just FWIW,
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Old February 21st, 2011, 09:02 AM   #46 (permalink)
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Quote:
Originally Posted by Arsonman View Post
I can not get my two emails to set up. I have two accounts with road runner. Is there something I should know. Everytime I attempt to set up the email the phone gives me a message "setup could not finish" "unable to open connection to server". Any help would be great. Thanks

I had the same set up problems but once I selected the require username and password option it worked immediately. You don't have to use the password or username every time you get mail just once at the initial set up- good luck
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Old February 22nd, 2011, 12:35 PM   #47 (permalink)
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I initially set up my RR account with no username/pass on the outgoing settings, and it worked for a while. Then stopped sending messages. I went back in, check used password/username and input my email address and password, and it works now.
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Old March 3rd, 2011, 11:06 AM   #48 (permalink)
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I have been trying to do this for months! Thank you so much for the suggesting of routing through gmail, fantastic it works!!!
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Old April 8th, 2011, 01:26 PM   #49 (permalink)
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I have a similar issue -- I have a new Thunderbolt. I cannot access (newbie) the setup screens for existing email accts. The guy at the Verizon store made me set up my pop 3 acct (my main business email -- the reason I got the phone) while I was there - "email must be working", then made me do the google acct, which works . . .

Unfortunately, I wasn't prepared for that and did not have all input info and now I cannot re-open the set-up sequence no matter what I try. Can someone point me to that process. (And hurry! The battery is dying . . . as you all know by now

Ideally, I'd like to delete the account and start over. I was hoping for a mobile Thunderbird app, but that seem elusive.

Thanks!
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Old June 26th, 2011, 09:44 PM   #50 (permalink)
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Default works in SoCal

After being told everything under the sun from Time Warner why I cannot send email from my Droid X using my Roadrunner account, I finally found two settings that are working (one for wi-fi connection, one for 3G):
Tested on Droid X and Droid 2:
To send e-mail on my Southern California Roadrunner account via 3G:
1) Username is your full e-mail address i.e.: yourname@roadrunner.com
2) Change Outgoing port from 25 to 587
3) SMTP server: smtp-server.roadrunner.com
4) Do not check "use secure server"
5) Select "auto" for use secure password
6) Select "auto" for authentication
7) Do not check "verify certificate"
To send e-mail on my Southern California Roadrunner account via Wi-Fi:
Everything is the same except line #6, change it to NONE
Now, I did not have authentication options on my Droid X until I did the system upgrade to 2.3.3 but my other phone (Droid 2) did offer these options with 2.2.1
Your incoming settings are the standard port 110, username (not full address), pop-server.roadrunner.com, do not check "secure connection", use auto for secure password, authentication is "password" do not verify certificate.
Don't know if this will work for everyone else, but nothing else worked for me in SoCal. Good luck!
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