I rooted my X Sunday night. After it was rooted, I started removing some stuff that I didn't want. One of the apps being Backup Assistant. Later on, I find out that it should not be remove and started to panic. I found a couple of ways to restore it but I was unsuccessful.
Today, I was trying to add a phone contact to my X but it wouldn't let me know. I kept getting this error "can not create new contact without valid account".
I took it to a Verizon store. I explained to the rep what happened. She couldn't figure out what was happening with my contacts. She called Verizon Customer Service. I had mentioned to her that I had deleted Backup Assistant and tried to restore it. They tried a full wipe of my phone. After it restarted, I signed on to my Gmail and it booted up. The screen came up black my notification bar. No apps or anything else loaded up. She tried to wipe it a couple more times and the same thing happened.
She got me another X ordered. I should get it tomorrow. I'm glad I have insurance on it.
OP, please read the stickies before doing anything to your replacement X. Research, read and even take notes before acting...
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"Freedom is never more than one generation away from extinction. We didn't pass it to our children in the bloodstream. It must be fought for, protected, and handed on for them to do the same."
Device(s): Rooted Dx (Switch between 2.3.3 and Liberty2.0),
T-Bolt CM7
Droid Charge
BB Bold
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Quote:
Originally Posted by colchiro
Repairing it under insurance, did that cost you $50?
insurance deductible is $90. although, i suspect it was replaced under warranty.
now see, i wish people would read more before just rooting and removing things willy nilly. see, this person bricks their phone because they rooted and did something they shouldnt have, and verizon has to foot the bill for the mistake. and we wonder why phones get locked down so tight.
imo, if you want to root your phone and start messing with the system file, you should know how to fix it if things go bad.
Device(s): Galaxy Nexus- Rom: AOKP toro current build
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OP, There is nothing like a bricked phone, especially for newbie. Firstly, don't panic like I did when I first bricked. If it wasn't for someone holding my hand through it all then I don't know what I would've done. Now, I'm a pro because D13 was patient with me. Thanks D!
So... I offer the same help. If you can't figure your way through this by looking up how to recover from the info in this section, then PM me and I will get you through. I'll even email or call you if I have to to get you up and running.
The way I figure it, I want to pay it forward. I wish more of us would have this attitude. We were all newbies once.
Thanks guys. I'm getting the phone replaced under warranty; so I don't have to pay for it. Though, I'll probably have to pay to get my old X shipped back to Verizon.
I will come to you guys first if I decide to root again.
Last edited by bsutton1; October 27th, 2010 at 10:14 PM.
Reason: ..
Device(s): Rooted Dx (Switch between 2.3.3 and Liberty2.0),
T-Bolt CM7
Droid Charge
BB Bold
Thanks: 90
Thanked 179 Times in 115 Posts
Quote:
Originally Posted by bsutton1
Thanks guys. I'm getting the phone replaced under warranty; so I don't have to pay for it. Though, I'll probably have to pay to get my old X shipped back to Verizon.
I will come to you guys first if I decide to root again.
no, verizon will send you a fedex return label in the box. you should root again, just read the list of removable apk's first. and just know that flashing the phone back to stock is actually really easy if you make a mistake.
dont let one brick scare you off. i've probably bricked my phone 2 or 3 times, and it's not even something i worry about anymore.
Why isn't anyone else surprised he got a new phone under warrantee? It was my understanding that rooting your phone voided the warrantee. So you went into the Verizon store, told them you rooted your phone and removed some of the bloatware, they tried to rescue it, but it ended up bricking... and they sent it in under warrantee? Incredible.
Isn't that like me taking my Volkswagen into the dealership with a seized up engine... telling them that I changed the oil myself and forgot to put any oil back into the thing... then asking them to replace my junked out engine under the warrantee?
I'm not hating on you man, I'm just scratching my head because I didn't think they honored the warrantee under those circumstances. But anyhow, my suggestion would be next time you root your phone and decide you want to get rid of some bloat 1st of all go through that list of removable apps. Secondly, try just freezing the apps at first. Then go about your business for the next few days or so with them frozen instead of removed. If nothing funky happens then it's a pretty safe bet that they can be removed painlessly. But you might just realize that having them frozen is just as good as 86ing them off your device.
I have all the bloat I didn't want frozen on my phone. Been that way for the past few months. I don't even realize they're still on there until I go into TiBack-up and see them still listed as apps on the phone. They don't show up in my app drawer, they don't use up any CPU or GPU resources, and when it's time to do the next upgrade, all I have to do is go in and defrost them.
If you had done this originally, it would have been an even simpler process than flashing the .sbf... all you would have had to do was go into TiBack-Up and hit the 'defrost' button on the app in question. Voila, no brick.
Why isn't anyone else surprised he got a new phone under warrantee? It was my understanding that rooting your phone voided the warrantee. So you went into the Verizon store, told them you rooted your phone and removed some of the bloatware, they tried to rescue it, but it ended up bricking... and they sent it in under warrantee? Incredible.
Isn't that like me taking my Volkswagen into the dealership with a seized up engine... telling them that I changed the oil myself and forgot to put any oil back into the thing... then asking them to replace my junked out engine under the warrantee?
I'm not hating on you man, I'm just scratching my head because I didn't think they honored the warrantee under those circumstances. But anyhow, my suggestion would be next time you root your phone and decide you want to get rid of some bloat 1st of all go through that list of removable apps. Secondly, try just freezing the apps at first. Then go about your business for the next few days or so with them frozen instead of removed. If nothing funky happens then it's a pretty safe bet that they can be removed painlessly. But you might just realize that having them frozen is just as good as 86ing them off your device.
I have all the bloat I didn't want frozen on my phone. Been that way for the past few months. I don't even realize they're still on there until I go into TiBack-up and see them still listed as apps on the phone. They don't show up in my app drawer, they don't use up any CPU or GPU resources, and when it's time to do the next upgrade, all I have to do is go in and defrost them.
If you had done this originally, it would have been an even simpler process than flashing the .sbf... all you would have had to do was go into TiBack-Up and hit the 'defrost' button on the app in question. Voila, no brick.
Agreed, this is the same reason that Motorola locks the bootloader, because people that don't know what they're doing brick the phone and then expect a new one for free.
I did mention to the rep that I rooted the phone but I don't think she knew what I was talking about.
I didn't want this to happen. I'm very forunate I'm getting a free replacement. I don't want this to happen again. I'm going to be very careful next time.
Motorola DROID X is an Android powered smartphone with a 1GHz processor, huge 4.3-inch display with 480x854 pixels resolution, 8-megapixel camera with 720p motion video capture and many other features. It's the newest addition to Motorola... Read More
My X Bricked
I should get it today.
