August 15th, 2011, 01:48 PM
Join Date: Aug 2010
Location: Westchester, NY
Device(s): ZTE Awe, Ally, OG Droid, Droid 2, Droid X, Incredible, Optimus Slider
Carrier: Not Provided
Thanked 26 Times in 23 Posts
Was your battery in good condition before you got the replacement phone?
Could be bad battery.
Could be bad phone.
Could be both...
Could just need the battery calibration file cleared. Try installing Battery Calibration and run it a couple of cycles (full charge then discharge)
Originally Posted by mawgspawn
I have a brand new Droid X, which I got from the insurance company Asurion to replace my old Droid X which had a broken screen.
My new phone refuses to charge the battery. For example, my battery is at 20%, and I plug it in, within 5 minutes I get the message that the battery is fully charged. As soon as I take it off the plug it drops back down to 20%.
Is there any way to fix this? I have tried with 2 separate batteries, and the result is the same, so it is not an issue with the battery. both batteries charge normally in the old Droid X, neither will charge in the new one.
Thanks for any help.