Go Back   Android Forums > Android Phones > Motorola Droid X > Droid X - Support and Troubleshooting

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
 
LinkBack Thread Tools
Old August 23rd, 2011, 09:42 AM   #1 (permalink)
Senior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 741
 
Device(s):
Carrier: Not Provided

Thanks: 6
Thanked 39 Times in 33 Posts
Default Droid X and Thunderbolt lose 3G Connection

Hey everyone! Been awhile since I've been on the forums but I've honestly had such few problems in the past 4-5 months I haven't needed to

I've noticed the past month or so I've been having a more consistent problem with my Droid X and my Thunderbolt. (Personal and work phones respectively). Maybe 4-5x a day I'm finding both phones will lose 3G connection and just show maybe 3-4 bars of service. I can still receive text messages and email during that time, but trying to send out anything such as texts, web searches, market accessing or any other apps accessing data seem to come back with a data connection error. The only fix I've found is to Power Down the phone fully and restart. Airplane mode on/off does nothing.

-I'm running the latest Gingerbread updates for both phones, non-rooted
-Data savers have been disabled (thought maybe this was causing issues)

Any idea why this is occurring? I'm planning on getting the Bionic in a few weeks for my personal upgrade, however my work phone I NEED to be up and running without this nuisance.

PetiePal is offline  
Reply With Quote
sponsored links
Old August 23rd, 2011, 10:59 AM   #2 (permalink)
Senior Member
 
Join Date: Jul 2010
Location: IOWA
Posts: 548
 
Device(s): Evo DROID X DROID X2 DROID 3 HTC INC2
Carrier: Not Provided

Thanks: 106
Thanked 94 Times in 48 Posts
Default

Quote:
Originally Posted by PetiePal View Post
Hey everyone! Been awhile since I've been on the forums but I've honestly had such few problems in the past 4-5 months I haven't needed to

I've noticed the past month or so I've been having a more consistent problem with my Droid X and my Thunderbolt. (Personal and work phones respectively). Maybe 4-5x a day I'm finding both phones will lose 3G connection and just show maybe 3-4 bars of service. I can still receive text messages and email during that time, but trying to send out anything such as texts, web searches, market accessing or any other apps accessing data seem to come back with a data connection error. The only fix I've found is to Power Down the phone fully and restart. Airplane mode on/off does nothing.

-I'm running the latest Gingerbread updates for both phones, non-rooted
-Data savers have been disabled (thought maybe this was causing issues)

Any idea why this is occurring? I'm planning on getting the Bionic in a few weeks for my personal upgrade, however my work phone I NEED to be up and running without this nuisance.

I have the Droid X also and been having alot of the same issues and all they as VZW is replacing it but so you know i am on my 2nd replacement and now having a overnighted droid x2 sent to me which should be here today. I dont know if it is the gingerbread issue or vzw network issue but they seem to tell me they have been having alot of this from the droid x.
I have not got a real answer to my question but i would be talking to a VZW CS now and let them know whats going on. and so you know also the new build isnt helping either
__________________
he who stands on toilet is high on pot
cookie_monster is offline  
Last edited by cookie_monster; August 23rd, 2011 at 11:01 AM.
Reply With Quote
Old August 23rd, 2011, 11:02 AM   #3 (permalink)
Senior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 741
 
Device(s):
Carrier: Not Provided

Thanks: 6
Thanked 39 Times in 33 Posts
Default

Well I actually HAVE another Droid X-2 I could replace the X with but since I will likely go with the Bionic I've been holding off. Just super annoying and it's usually not in low signal areas or anything.
PetiePal is offline  
Reply With Quote
Old August 23rd, 2011, 11:18 AM   #4 (permalink)
Senior Member
 
ylexot's Avatar
 
Join Date: Apr 2010
Location: Saint Inigoes, MD
Posts: 2,336
 
Device(s): VZW Galaxy S3, Transformer Prime, Droid X (ret)
Carrier: Not Provided

Thanks: 17
Thanked 403 Times in 324 Posts
Default

I don't know about the Thunderbolt, but when you say "the latest Gingerbread" on the Droid X, do you mean 596 or 602? There was a recent update for the Droid X that updates the radio software and (from what we can tell) fixes that problem.
ylexot is offline  
Reply With Quote
Old August 23rd, 2011, 11:33 AM   #5 (permalink)
Senior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 741
 
Device(s):
Carrier: Not Provided

Thanks: 6
Thanked 39 Times in 33 Posts
Default

I just checked and indeed did not have the 602 update. Updating now and we'll see if that helps any!
PetiePal is offline  
Reply With Quote
Reply
Tags
3g connection, droid, droid x, htc incredible, lose 3g, loss of signal


Go Back   Android Forums > Android Phones > Motorola Droid X > Droid X - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 11:25 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.