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Old February 12th, 2011, 10:02 PM   #1 (permalink)
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Default Major Driver Fail, need help.

I've had my EPIC since September, and in all this time, I've had no trouble with mounting, even in debugging mode. I even got the drivers easily. (Yes, I know what a rarity that is, and believe me, I was grateful for it.)

But suddenly, in the last couple of weeks, my laptop's started acting strange whenever I try to plug the phone in, my laptop starts acting weird. It will recognise a USB device, but when I try to mount, sometimes it just... won't happen. And then the indicator showing a USB device disappears, too. (And yes, I've tested my other usb devices- it's only occuring with the phone.)

Of course, when that happens, I have to shut down the computer entirely in order to safely unplug the phone. Grar.

Today was the icing on the cake. It happened yet again, I went to shut down, yet again... and got a bluescreen, yay. DRIVER_STATE_FAILURE to be specific. T_T

Laptop specs: Dell Inspiron 1520, Vista Home Premium 32bit, fully up to date with all current service packs and updates. (And no smartass jokes about needing a new OS, please, unless you're willing to buy it for me, and babysit me while I install the new OS, and then re-install all my stuff.)

If anyone can help me with specific, step by step, so-easy-to-follow-a-three-year-old-could-do-it instructions, I would be ever so incredibly grateful...

Pleasepleaseplease with a cherry on top?

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Old February 13th, 2011, 05:14 AM   #2 (permalink)
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Just to confirm, the computer gave the error and not the phone, correct?


Tried rebooting and reconnecting?
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Old February 13th, 2011, 09:56 AM   #3 (permalink)
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Quote:
Originally Posted by Kelmar View Post
Just to confirm, the computer gave the error and not the phone, correct?


Tried rebooting and reconnecting?
Yes, it was the computer. I tried rebooting, but not reconnecting, because since the issues have been getting progressively worse, and now have led to a bluescreen, I was sort of afraid to try again. (I mean, what's the next worst step after a bluescreen? Really don't want to find out...)
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Old April 21st, 2011, 09:42 PM   #4 (permalink)
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Finally got it to stop with the bluescreens, but now it's simply refusing to recognise the phone when I plug it in.

I'm having to unmount the sd card, and plug it into the computer by itself, instead, to get anything off or onto it.

I can't even TRY to tether.

Part of the point of having a smartphone is being able to hook it up to a computer to do things with it.

Please, I am begging, here. Help me?
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