Go Back   Android Forums > Android Phones > HTC Droid Eris > Eris - Support and Troubleshooting

New Forums: Nexus Player | Nexus 9
Like Tree2Likes

test: Reply
 
LinkBack Thread Tools
Old July 12th, 2010, 09:54 AM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Nov 2009
Posts: 64
 
Device(s): Droid X
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default Phone storage is full! Delete some files to free space.

Hello,

This is the error, "phone storage is full! Delete some files to free space." I have at least 7 gigs of free space.

Thanks

Advertisements
Spbeyond is offline  
Reply With Quote
sponsored links
Old July 12th, 2010, 10:01 AM   #2 (permalink)
Senior Member
 
Demache's Avatar
 
Join Date: Apr 2010
Location: Sioux Falls, SD
Posts: 3,008
 
Device(s): HTC Droid Eris, Samsung Galaxy Nexus, Nexus 7 32 GB - Wifi, HTC One M8
Carrier: Verizon Wireless

Thanks: 93
Thanked 343 Times in 288 Posts
Default

Your phone's internal memory is full. Not your memory card. They are entirely seperate.

Try uninstalling some apps that you don't need anymore. And also try clearing cache on some of your apps.
rosemaryheller likes this.
Demache is offline  
Reply With Quote
The Following 2 Users Say Thank You to Demache For This Useful Post:
scottalan22 (November 15th, 2011), soprana59 (May 20th, 2013)
Old July 12th, 2010, 10:03 AM   #3 (permalink)
Senior Member
 
Podivin's Avatar
 
Join Date: Nov 2009
Location: Jacksonville, Fl
Posts: 3,577
 
Device(s): Rooted Galaxy S4, Rooted Asus TF700, Stock HTC Droid Incredible
Carrier: Not Provided

Thanks: 535
Thanked 832 Times in 552 Posts
Default

The message from your phone is referring to ROM (internal storage) you're looking at your SD card - not the same place.
Your phone is correct,you need to delete some things out of your phone. If you haven't already, start by clearing the cache on your phone. If that doesn't correct the problem it's time to start deleting apps.
Podivin is offline  
Reply With Quote
Old July 12th, 2010, 12:54 PM   #4 (permalink)
Junior Member
 
Join Date: Apr 2010
Posts: 16
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Or root and install a rom that supports Apps2SD, then you can move apps to your SD card and use up all of that 7gb :P
mbennum is offline  
Reply With Quote
Old August 7th, 2010, 11:49 AM   #5 (permalink)
New Member
 
Join Date: Aug 2010
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Phone Storage Full, Misreported Space Confirmed

I think I have solved on my HTC incredible, which has 8GB, says 7GB remaining, but I get Phone Storage Full errors, and I cannot download apps nor MMS and other problems

I had my Exchange email set to download all my email and calendar items, and I think the storage was actually full and misreporting space. I set the email sync to get only 30 days, waited for a long re-sync (which effectively un-sync'ed many emails), and now all failing apps are working again and phone storage full errors gone.

Therefore
a) check apps and storage memory
b) check email (Exchange, Gmail, Facebook, or other sync settings)
c) look into optomizing those settings
d) see if resolved
e) report here on this and other similar posts
Spinozz is offline  
Reply With Quote
Old August 8th, 2010, 11:25 AM   #6 (permalink)
Senior Member
 
thenestor's Avatar
 
Join Date: Dec 2009
Location: Orange, California
Gender: Male
Posts: 1,038
 
Device(s): HTC Droid Incredible 4G LTE
Carrier: Not Provided

Thanks: 213
Thanked 318 Times in 159 Posts
Default

My wife was complaining yesterday that she got the "low space" error on her phone even though she only has 20 or so applications installed. (Note: She is not rooted and doesn't want to be.) Anyway, I looked at her application sizes, and none of them had a large cache that needed to be cleared, but I did notice that com.htc.socialnetwork.provider had 22MB of data!

Sure enough, in the "updates" screen of the People app, you could scroll down through months and months of Facebook updates, and there's no way to clear them. Even removing and re-adding the Facebook for HTC Sense account doesn't clear that data. So we manually cleared the data, then removed and re-added the Facebook for HTC Sense account (since the token had to be reset in com.htc.socialnetwork.provider). Now she has free space again and her People app is running much more smoothly.
thenestor is offline  
Reply With Quote
The Following 2 Users Say Thank You to thenestor For This Useful Post:
BoBiGi (August 12th, 2010), dianerattay (August 18th, 2010)
Old August 8th, 2010, 11:35 AM   #7 (permalink)
Member
 
Join Date: Nov 2009
Location: The Bronx
Posts: 211
 
Device(s): HTC Droid Eris
Carrier: Not Provided

Thanks: 20
Thanked 13 Times in 8 Posts
Default

Quote:
Originally Posted by thenestor View Post
My wife was complaining yesterday that she got the "low space" error on her phone even though she only has 20 or so applications installed. (Note: She is not rooted and doesn't want to be.) Anyway, I looked at her application sizes, and none of them had a large cache that needed to be cleared, but I did notice that com.htc.socialnetwork.provider had 22MB of data!

Sure enough, in the "updates" screen of the People app, you could scroll down through months and months of Facebook updates, and there's no way to clear them. Even removing and re-adding the Facebook for HTC Sense account doesn't clear that data. So we manually cleared the data, then removed and re-added the Facebook for HTC Sense account (since the token had to be reset in com.htc.socialnetwork.provider). Now she has free space again and her People app is running much more smoothly.
For the benefit of those who may prefer more detail, what exactly was done to "manually clear the data" since there was no cache to clear? Clear Data in the Applications pref panel? Does this lose contacts who are "Phone" and not "Google"?
Slugdoc is offline  
Reply With Quote
Old August 8th, 2010, 03:37 PM   #8 (permalink)
Member
 
Join Date: Dec 2009
Location: Chi-Town
Posts: 197
 
Device(s): Motorola Droid HTC Incredible
Carrier: Not Provided

Thanks: 28
Thanked 8 Times in 7 Posts
Default

My incredible keeps telling me that "Application data space is low? Ive removed at least 50 MB of apps and re-booted but still get the same message.

SD card total space is 1.84 available 1.34
Internal phone storage is 6.60 GB and 5.12 GB available
Phone memory is 748MB and 503 MB available

Whats going on? I don't see a problem in the numbers.

Please help
kwakyewaa likes this.
juanito157 is offline  
Reply With Quote
Old August 8th, 2010, 06:27 PM   #9 (permalink)
New Member
 
Join Date: Aug 2010
Location: Georiga
Posts: 6
 
Device(s): HTC Droid Eris
Carrier: Not Provided

Thanks: 1
Thanked 2 Times in 1 Post
chad.elliott2012
Default

Not sure if this will help your specific situation, but worth a shot when your phone won't sync!
Go into the installed applications, and look for one that says com.htc.socialnetwork.providers, and hit clear data...that did the trick for me, not sure what it'll do for you
chadelliott2012 is offline  
Reply With Quote
The Following 2 Users Say Thank You to chadelliott2012 For This Useful Post:
andilynn75 (November 23rd, 2010), Billman (March 30th, 2012)
Old August 12th, 2010, 11:18 AM   #10 (permalink)
New Member
 
Join Date: Jun 2010
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

thank you so much chadelliot2012! that worked for me.. for now!

i wasn't able to send any texts or receive any email because i was prompted with the message phone storage full! - i deleted almost all my apps by now.. but it was better than doing a hard restore at this time.
omgitslynn is offline  
Reply With Quote
sponsored links
Old August 12th, 2010, 11:26 AM   #11 (permalink)
Senior Member
 
Podivin's Avatar
 
Join Date: Nov 2009
Location: Jacksonville, Fl
Posts: 3,577
 
Device(s): Rooted Galaxy S4, Rooted Asus TF700, Stock HTC Droid Incredible
Carrier: Not Provided

Thanks: 535
Thanked 832 Times in 552 Posts
Default

Quote:
Originally Posted by chadelliott2012 View Post
Not sure if this will help your specific situation, but worth a shot when your phone won't sync!
Go into the installed applications, and look for one that says com.htc.socialnetwork.providers, and hit clear data...that did the trick for me, not sure what it'll do for you
Quote:
Originally Posted by omgitslynn View Post
thank you so much chadelliot2012! that worked for me.. for now!

i wasn't able to send any texts or receive any email because i was prompted with the message phone storage full! - i deleted almost all my apps by now.. but it was better than doing a hard restore at this time.
That makes me think that the social network data is only allowed so much space - regardless of space available on the phone. When the alloted space if full it kicks out this error message.
Podivin is offline  
Reply With Quote
Old August 12th, 2010, 06:58 PM   #12 (permalink)
Junior Member
 
Join Date: Jun 2010
Posts: 15
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by chadelliott2012 View Post
Not sure if this will help your specific situation, but worth a shot when your phone won't sync!
Go into the installed applications, and look for one that says com.htc.socialnetwork.providers, and hit clear data...that did the trick for me, not sure what it'll do for you

i starting getting low memory errors as well, and i don't have many apps installed. plus i noticed my contact list wouldn't load. this tip did the trick!
sts7049 is offline  
Reply With Quote
Old August 12th, 2010, 07:25 PM   #13 (permalink)
New Member
 
Join Date: May 2010
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

oh wow...i really hope this works.
ive become very anxious (in a bad way) as to when/if my phone is going to do that again.
how awful!!!
it wouldnt even let me MAKE A CALL with that low space message.
stephm is offline  
Reply With Quote
Old August 12th, 2010, 07:43 PM   #14 (permalink)
New Member
 
Join Date: Aug 2010
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I am having low internal memory. It seems to be linked to my mail 78.48MB but I can't seem to clear the data. Any help?
totall4285 is offline  
Reply With Quote
Old August 12th, 2010, 08:07 PM   #15 (permalink)
Junior Member
 
Join Date: Jun 2010
Posts: 15
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

did you delete some of your mail messages?
sts7049 is offline  
Reply With Quote
Old August 12th, 2010, 08:33 PM   #16 (permalink)
New Member
 
Join Date: Aug 2010
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

All of my inbox, outbox, sent, drafts, and trash messages have been deleted but still showing almost 80MB memory in mail.
totall4285 is offline  
Reply With Quote
Old August 19th, 2010, 11:43 PM   #17 (permalink)
New Member
 
wnycomputerrepair's Avatar
 
Join Date: Aug 2010
Location: Grand Island, NY
Posts: 1
 
Device(s): Sprint HTC Hero - My Son, Firmware Version 2.1 Samsung Nexus S, Firmware Version 2.3
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
tslazyk
Thumbs up Sprint HTC Hero - Internal Memory is Low on Space

First and foremost, this is a huge problem on HTC's part since the idea of having the Hero in the first place is to have the ability to slide between 7 screens and toggle between, at the very least, the 6 scenes that HTC provides. This means you should be able to fill up 42 screens with market apps. Know the difference between scenes and screens. On top of that they provide you with the ability to create more scenes, each of which contain 7 screens. Anyhow, I discovered today that "Peep", the twitter app, was consuming 83.5MB of data. After removing this data and no longer using that app I was able to clear the message "Internal Memory is Low on Space". Deleting apps is NOT the answer and shouldn't be. I am not sure why Sprint hasn't come out with a new firmware version other than 1.5, which is what came with the phone when I purchased it ONE YEAR AGO!
Tim Slazyk
wnycomputerrepair is offline  
Last edited by Kelmar; August 21st, 2011 at 05:35 PM. Reason: Spelling corrections
Reply With Quote
Old August 20th, 2010, 07:52 AM   #18 (permalink)
New Member
 
Join Date: Aug 2010
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by totall4285 View Post
All of my inbox, outbox, sent, drafts, and trash messages have been deleted but still showing almost 80MB memory in mail.
Having the same problem - I even delete my accounts and it was all still there...
billnuss is offline  
Reply With Quote
Old August 20th, 2010, 09:42 AM   #19 (permalink)
Member
 
Hypo Luxa's Avatar
 
Join Date: May 2010
Location: Earth
Posts: 459
 
Device(s): Moto Razr
Carrier: Not Provided

Thanks: 21
Thanked 32 Times in 28 Posts
Default

Quote:
Originally Posted by wnycomputerrepair View Post
On top of that they provide you with the ability to create more scenes, each of which contain 7 screens.Casino Link Master. . .

Tim Slazyk
I must have missed that option.. how do you do create another scene?
__________________
------------------------
I am a signature... and I love you
Hypo Luxa is offline  
Reply With Quote
Old August 20th, 2010, 11:53 AM   #20 (permalink)
The Friendly Undead
 
OfTheDamned's Avatar
 
Join Date: Oct 2009
Location: Right Behind You
Posts: 9,696
 
Device(s): Droid Razr Maxx
Carrier: Not Provided

Thanks: 3,714
Thanked 8,839 Times in 3,067 Posts
Default

Quote:
Originally Posted by Hypo Luxa View Post
I must have missed that option.. how do you do create another scene?
Home screen > Menu button > Scenes

You can create multiple different scenes and save them along with the stock themes that they offer.
__________________
Site Rules and Guidelines - Learn them, live them and love them.

Does a post have your blood boiling? Make a instead of a retort.
OfTheDamned is offline  
Reply With Quote
The Following User Says Thank You to OfTheDamned For This Useful Post:
Disciple77 (December 10th, 2011)
sponsored links
Old November 1st, 2010, 01:04 PM   #21 (permalink)
New Member
 
Join Date: Nov 2010
Location: USA
Posts: 1
 
Device(s): HTC Hero
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Low Storage Space.... NOT ANYMORE!! :)

Originally Posted by chadelliott2012
Not sure if this will help your specific situation, but worth a shot when your phone won't sync!
Go into the installed applications, and look for one that says com.htc.socialnetwork.providers, and hit clear data...that did the trick for me, not sure what it'll do for you


Quote:
Originally Posted by mhotovec View Post
That makes me think that the social network data is only allowed so much space - regardless of space available on the phone. When the alloted space if full it kicks out this error message.
I'll be damned...!! This trick worked like a charm!!! CHADELLIOT2012, u are a LIFE SAVER (...or a time saver or a phone saver...or all of the above LOL)!!

I've been reading up on ways to fix this problem ALL DAY, with no luck... until I found this thread and this suggestion. I cleared the data from the "com.htc.socialnetwork.provider" and the Low Storage Space notification went away! I am up from approx 6MB of Internal Phone Storage Space to 17.55MB.
I am also able to download more apps & install app updates again!! THANK YOU for the help!!
...(one thing I did notice, that I thought was peculiar, was after I cleared that data & the LowStorageSpace (LSS) notification went away, I went back into the "com.htc.socialnetwork.provider" section and 32.00KB of data was present, but the LSS notification had not returned!! I do not remember exactly how much data was in there before I cleared it but it was odd to go back in right afterward and see 32KB present. But... I guess as long as the LSS notification is gone and I can DL apps and install updates, its good enough for now

Also... I HATE THE HTC HERO and the fact that it CANNOT GET ANDROID 2.2!!! I was told by the ppl in the Sprint store that it would be upgradeable throughout the life of my 2yr contract, and a mere 6 months later it was not!! I plan on switching to AT&T and getting an iPhone as soon as my contract has ended...if not sooner!!

But again... THANK YOU FOR THE HELP on the Low Storage Space issue!!!
--Jaayznuutz--
jaayznuutz is offline  
Reply With Quote
Old November 14th, 2010, 08:55 AM   #22 (permalink)
New Member
 
Join Date: Nov 2010
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

I have a Hero, just passed the 30 day mark for easy returns, and suddenly it's doing this. I've cleared out nearly all of my txt messages - it won't let me read new ones, so I left the unread ones in the hopes of one day reading them - and deleted all unread email. However, the HTC Mail program still shows as using up 70MB of storage. Is there any way to actually reduce that, short of deleting accounts and re-configuring? I CAN do that, but if it's going to be an every-30-days thing, I'm not exactly happy about it..

Any help is greatly appreciated!! Thanks!

-mike
mikebrinkerhoff is offline  
Reply With Quote
Old November 15th, 2010, 07:41 AM   #23 (permalink)
Senior Member
 
Podivin's Avatar
 
Join Date: Nov 2009
Location: Jacksonville, Fl
Posts: 3,577
 
Device(s): Rooted Galaxy S4, Rooted Asus TF700, Stock HTC Droid Incredible
Carrier: Not Provided

Thanks: 535
Thanked 832 Times in 552 Posts
Default

In the messages app you may have an option to view a delivery report, if so then you also have an option to delete the delivery report. Do that to clear up some more space.

As for email, you specifically stated that you deleted unread messages. You didn't say anything about emptying the deleted messages folder (if there is one). Also, the app may have a sent messages folder, if so delete all the unneeded ones out of there also.
Podivin is offline  
Reply With Quote
Old November 16th, 2010, 07:15 PM   #24 (permalink)
Member
 
Join Date: Mar 2010
Posts: 110
 
Device(s):
Carrier: Not Provided

Thanks: 38
Thanked 24 Times in 13 Posts
Default

So, I was getting this error message for a couple weeks now - but (like everyone else), my phone showed I had PLENTY of memory! It did't get annoying until things stopped working in the past couple days:

- updates wouldn't download
- new downloads wouldn't download
- Google Talk stopped working completely
- gmail wouldn't update my inbox or download new emails
- screen touch response was getting more flaky

among other things.

So, I tried all of the things mentioned here and on other similar threads to no avail. The problem didn't get any better in spite of my best efforts.

I went into my Application manager prefs and viewed them by size instead of A-Z. One of the larger ones was Flash, which I downloaded and update for not too long ago. On a whim, I decided to uninstall it and reboot (again). Guess what...

Problem is gone.

No more error message. All of the problems I had above are gone. Everything is working as it should - except for Flash of course.

I'm curious to see if others that are having similar problems would try this (deleting Flash) and seeing if you have the same results. I would like to know if it's really Flash causing the problem, or simply the deletion of one of the larger apps that's fixing it. Because if it's Flash, that's a big deal.
itbedave is offline  
Reply With Quote
The Following User Says Thank You to itbedave For This Useful Post:
MakeupbyMissVe (October 5th, 2011)
Old November 17th, 2010, 10:30 AM   #25 (permalink)
New Member
 
Join Date: Nov 2010
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by billnuss View Post
Having the same problem - I even delete my accounts and it was all still there...
Me too..43MB in my mail. contents of all folders deleted. even deleted account, still there.
Don't really want ot do a factory reset to have the same thing happen again.
turbootter is offline  
Reply With Quote
Old November 17th, 2010, 11:28 AM   #26 (permalink)
The Friendly Undead
 
OfTheDamned's Avatar
 
Join Date: Oct 2009
Location: Right Behind You
Posts: 9,696
 
Device(s): Droid Razr Maxx
Carrier: Not Provided

Thanks: 3,714
Thanked 8,839 Times in 3,067 Posts
Default

Quote:
Originally Posted by turbootter View Post
Me too..43MB in my mail. contents of all folders deleted. even deleted account, still there.
Don't really want ot do a factory reset to have the same thing happen again.
You should be able to clear data and get rid of that bloat.
OfTheDamned is offline  
Reply With Quote
Old November 17th, 2010, 11:56 AM   #27 (permalink)
New Member
 
Join Date: Nov 2010
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Nope. can't delete data.
turbootter is offline  
Reply With Quote
Old November 17th, 2010, 12:42 PM   #28 (permalink)
The Friendly Undead
 
OfTheDamned's Avatar
 
Join Date: Oct 2009
Location: Right Behind You
Posts: 9,696
 
Device(s): Droid Razr Maxx
Carrier: Not Provided

Thanks: 3,714
Thanked 8,839 Times in 3,067 Posts
Default

Quote:
Originally Posted by turbootter View Post
Nope. can't delete data.
Can't remove data or cache? Hmmmm
OfTheDamned is offline  
Reply With Quote
Old November 17th, 2010, 12:53 PM   #29 (permalink)
Senior Member
 
Join Date: Jan 2010
Posts: 5,834
 
Device(s): Moto Droid Maxx (2013-), Moto Droid 3 (2011-2013), HTC Droid Eris (2009-2011) Also, an iPad 3rd gen.
Carrier: Verizon

Thanks: 526
Thanked 1,611 Times in 1,251 Posts
Default

Quote:
Originally Posted by OfTheDamned View Post
You should be able to clear data and get rid of that bloat.
Quote:
Originally Posted by turbootter View Post
Nope. can't delete data.
I don't use the stock email app daily - I've only played with it - but I believe that deleting the account and then setting it up again should delete all of that data.

I'd also suggest trying out K-9 Mail from the market as a replacement. It may work out better.
doogald is online now  
Reply With Quote
Old November 17th, 2010, 03:19 PM   #30 (permalink)
Senior Member
 
thenestor's Avatar
 
Join Date: Dec 2009
Location: Orange, California
Gender: Male
Posts: 1,038
 
Device(s): HTC Droid Incredible 4G LTE
Carrier: Not Provided

Thanks: 213
Thanked 318 Times in 159 Posts
Default

Another thing I've noticed getting really large is "Dialer Storage". Took a while to figure out what that was, because my call log alone shouldn't take up 16 megabytes of space. Turns out that's where it stores MMS and SMS messages. Now, I use an app called "Delete Old Messages" to clean up messages older than a month, BUT... it never deletes any MMS messages! Sure enough, I went into my messaging app and started manually deleting old MMS messages, and the size of "Dialer Storage" started dropping.
thenestor is offline  
Reply With Quote
sponsored links
Old November 18th, 2010, 09:51 AM   #31 (permalink)
New Member
 
Join Date: Nov 2010
Posts: 5
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have gone through app by app and cleared all the caches. Deleted the email account, rebooted and data is still there. No folder showing me downloaded data, no way of clearing data from email..and data just keeps getting bigger.
turbootter is offline  
Reply With Quote
Old November 19th, 2010, 09:42 AM   #32 (permalink)
New Member
 
Join Date: Nov 2010
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Mine's the same way. I not only deleted unread mail, but emptied the sent, trash, and any other folders that existed. Deleting Angry Birds removed the warning, but obviously that's just a temporary fix as my mail storage keeps climbing regardless of how much mail storage I'm actually using...

Will check out K9 Mail... can't believe that in the world of "thousands of apps" my phone can only have one or two small ones installed before it just shuts down basic functionality!
mikebrinkerhoff is offline  
Reply With Quote
Old November 21st, 2010, 08:08 PM   #33 (permalink)
New Member
 
Join Date: Nov 2010
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Laugh

Wow thanks guys, I was having the problem of getting the Low Storage notification even though I still had memory on my phone so I tried clearing the data com.htc.socialnetwork.provider and it fixed that problem. On top of that, my Gmail app hasn't been receiving any emails and I was wondering what was wrong with that but clearing the data also fixed this.
mangolango is offline  
Reply With Quote
Old November 22nd, 2010, 12:38 PM   #34 (permalink)
New Member
 
Join Date: Nov 2010
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Okay, so I have a theory now, why my HTC Mail client shows 74MB of storage, even though there are only 3 messages in the inbox, and all other folders are empty...

I get several emails per day from my office phone system, with wav attachments of voicemail messages. I suspect those attachments aren't getting deleted after playing them in the media player. Any idea how to find where they may be hiding and get rid of them?
mikebrinkerhoff is offline  
Reply With Quote
Old December 14th, 2010, 04:20 PM   #35 (permalink)
Junior Member
 
Join Date: May 2010
Posts: 22
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Deleting Flash took away the message but, you need Flash. Have you tried to reinstall Flash? I removed Flash, it did not take away the message and I cannot reinstall it either now.
JohnDaddyo is offline  
Reply With Quote
Old January 20th, 2011, 08:51 AM   #36 (permalink)
New Member
 
Join Date: Jan 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by chadelliott2012 View Post
Not sure if this will help your specific situation, but worth a shot when your phone won't sync!
Go into the installed applications, and look for one that says com.htc.socialnetwork.providers, and hit clear data...that did the trick for me, not sure what it'll do for you

I gave this a shot and it FORCE CLOSES on me.. My phone keeps giving me this message and I have deleted Apps.. Cleared Emails and Still it is telling me this if full.. What do I do now?
JTMom1997 is offline  
Reply With Quote
Old February 9th, 2011, 01:03 PM   #37 (permalink)
New Member
 
Join Date: Jan 2010
Location: Austin, TX
Posts: 14
 
Device(s): HTC Rezound (current) Droid Eris (collecting dust in a drawer)
Carrier: Verizon Wireless

Thanks: 1
Thanked 1 Time in 1 Post
Default Weirdness with eris

Ok, so I clear com.htc.socialnetworks.provider all the time, I only use Gmail on my phone, I have Facebook for sense and Tweetcaster. All of the chaches were at 0 and I was still getting the Low Space message. I uninstalled Dolphin HD browser and it went away. Any explanation? Available storage was saying around 15MB before getting rid of Dolphin. Now says 21.82 MB. Makes no sense to me.
zombini316 is offline  
Reply With Quote
Old February 9th, 2011, 03:45 PM   #38 (permalink)
Senior Member
 
Join Date: Jan 2010
Posts: 5,834
 
Device(s): Moto Droid Maxx (2013-), Moto Droid 3 (2011-2013), HTC Droid Eris (2009-2011) Also, an iPad 3rd gen.
Carrier: Verizon

Thanks: 526
Thanked 1,611 Times in 1,251 Posts
Default

Quote:
Originally Posted by zombini316 View Post
Ok, so I clear com.htc.socialnetworks.provider all the time, I only use Gmail on my phone, I have Facebook for sense and Tweetcaster. All of the chaches were at 0 and I was still getting the Low Space message. I uninstalled Dolphin HD browser and it went away. Any explanation? Available storage was saying around 15MB before getting rid of Dolphin. Now says 21.82 MB. Makes no sense to me.

That's a pretty low amount of free memory for just those few apps. If you go into settings->applications->manage applications, let it refresh, press menu and choose sort by size, what are the sizes of the largest apps?

I haven't used Dolphin HD in a while - I do know that the original Dolphin allows you to set the cache to be on the SD card. Does Dolphin HD allow that? If it did, that's what I would do. It sounds like when you uninstalled Dolphin HD that you freed up quite a bit of space - perhaps that was all browser cache?
doogald is online now  
Reply With Quote
Old February 18th, 2011, 03:26 PM   #39 (permalink)
Senior Member
 
IzelTokatl's Avatar
 
Join Date: Dec 2009
Location: Southern California
Posts: 579
 
Device(s): Vz & rooted to hell! -Touchpad (GB) -Rezound, (GB) -Rhyme (root in progress) -Moto Droid 3 -Eris (GB
Carrier: Not Provided

Thanks: 51
Thanked 88 Times in 65 Posts
Default

if your using Froyo or GB, just flash XTR's Cache2Cache, you'll be amazed how that memory issues just flies away. without it im at around 3-5MB free space.... with it, im around 30-50MB

http://forum.xda-developers.com/showthread.php?t=924562

but I believe this will not work on Sense ROMS? unless its got built in support.
IzelTokatl is offline  
Last edited by IzelTokatl; February 18th, 2011 at 03:28 PM.
Reply With Quote
Old March 12th, 2011, 11:14 AM   #40 (permalink)
New Member
 
Join Date: Mar 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I know I am going to sound very elementary about this question, but here it goes...how do you remove some apps? I am trying to figure out how to give my internal memory more space, but I don't know how to remove any apps...can you help me? Thanks
kathygregg66 is offline  
Reply With Quote
sponsored links
Old March 12th, 2011, 11:37 AM   #41 (permalink)
Senior Member
 
Join Date: Jan 2010
Posts: 5,834
 
Device(s): Moto Droid Maxx (2013-), Moto Droid 3 (2011-2013), HTC Droid Eris (2009-2011) Also, an iPad 3rd gen.
Carrier: Verizon

Thanks: 526
Thanked 1,611 Times in 1,251 Posts
Default

Quote:
Originally Posted by kathygregg66 View Post
I know I am going to sound very elementary about this question, but here it goes...how do you remove some apps? I am trying to figure out how to give my internal memory more space, but I don't know how to remove any apps...can you help me? Thanks
You can uninstall any apps that you installed from the market by going to the market, pressing menu, choosing "My apps", and then scroll down to the app which you want to remove. There should be an uninstall button there.

You cannot remove any of the built-in apps, though (gmail, mail, teeter, peep, footprints, Amazon MP3 Store, stocks, etc.), though these apps do not take up any space that would be giving you an out-of-space error message - they are stored in a different location.
doogald is online now  
Reply With Quote
Old March 12th, 2011, 03:04 PM   #42 (permalink)
Senior Member
 
bberryhill0's Avatar
 
Join Date: Jan 2010
Location: Rhinelander, WI> Wayzata, MN>Sisters, OR
Posts: 2,470
 
Device(s): Q9c, Eris xtrROM 4.6.5, Droid Concepts 11, Incredible 2 EclipticSense
Carrier: Not Provided

Thanks: 860
Thanked 366 Times in 325 Posts
Default

Menu> Settings> Applications> Manage Applications then scroll to the app and tap it.

Or go to the Market. Menu> My Apps tap on the app you want to remove > Uninstall

Or use an app like Uninstaller:
http://market.android.com/details?id=com.rhythm.hexise.uninst

* Durn. I wondered why doogald hadn't answered that. His answer was on the next page.
__________________
My Eris apps
bberryhill0 is online now  
Last edited by bberryhill0; March 12th, 2011 at 03:07 PM.
Reply With Quote
Old March 23rd, 2011, 11:23 AM   #43 (permalink)
New Member
 
Join Date: Mar 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Phone Storage is full

I got this issue, then I removed applications, cleaned the cache, etc., but I was not able to get rid of this annoying message. When I cleaned the "data" on the "Engine email" application, the message was removed... yestarday I got that message again, and notice that it appeared when I received an email with an attachement of 15Mb, I deleted the email and cleaned the data again, and I got rid of the "Storage Full" messsage again.

Then, I believe that this is related to huge attachments in emails, if you delete the huge email, for some reason the data is still stored in the phone memory, you need to delete the data manually...

Hope this helps
marcopat is offline  
Reply With Quote
Old June 16th, 2011, 10:40 AM   #44 (permalink)
New Member
 
Join Date: May 2011
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default internal storage problem-need help!!!!!!

I have a problem with my samsung galaxy i5510. I have 173 mb of internal storage space and my apps take only 60mb of the space. But still I have only 35mb left.how the hell is that. I have cleared all cache. But still problem not solved. Any ideas. Pls help.
adarsh2397 is offline  
Reply With Quote
Old June 26th, 2011, 12:33 PM   #45 (permalink)
Junior Member
 
Join Date: Mar 2010
Location: southern Indiana
Posts: 23
 
Device(s): Eris
Carrier: Not Provided

Thanks: 16
Thanked 0 Times in 0 Posts
Default

I am getting the message that my phone storage is full! Not even "low" anymore. Can't do much of anything with it. Cleared cache, have nine apps. What more?? Not sure how to clear the mail things that are still in my internal memory. Please help! Can't afford a new phone yet!
Thanks everyone..
nearzealot is offline  
Reply With Quote
Old June 26th, 2011, 01:43 PM   #46 (permalink)
Senior Member
 
Join Date: Jan 2010
Posts: 5,834
 
Device(s): Moto Droid Maxx (2013-), Moto Droid 3 (2011-2013), HTC Droid Eris (2009-2011) Also, an iPad 3rd gen.
Carrier: Verizon

Thanks: 526
Thanked 1,611 Times in 1,251 Posts
Default

Quote:
Originally Posted by nearzealot View Post
I am getting the message that my phone storage is full! Not even "low" anymore. Can't do much of anything with it. Cleared cache, have nine apps. What more?? Not sure how to clear the mail things that are still in my internal memory. Please help! Can't afford a new phone yet!
Thanks everyone..
Settings->applications->manage applications

Let the list refresh.

Choose menu->sort by size.

What are your largest apps? How many MBs are they storing?

You mention the mail app, which I believe is notorious for taking a huge amount of storage.
doogald is online now  
Reply With Quote
Old August 5th, 2011, 05:29 AM   #47 (permalink)
New Member
 
Join Date: Feb 2010
Posts: 9
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 0 Times in 0 Posts
Default I Keep Getting the Same Low Memory Message

I've been getting the same low memory message that a lot of the folks on this thread have been talking about. I deleted a couple of semi-useless (but fun, darn it) apps, and cleared cache and data for a few others, and I seem to be okay -- for the moment. A lot of my memory seems to be storing sms and mms messages as well as call logs. I could clear all messages and calls, but I actually need to keep the last 30-45 days' worth of messages and calls; anything older than that I can do without. Are there any apps out there that will allow me to do this? Thanks!
mdaatty is offline  
Reply With Quote
Old August 5th, 2011, 08:34 AM   #48 (permalink)
Senior Member
 
Join Date: Jan 2010
Posts: 5,834
 
Device(s): Moto Droid Maxx (2013-), Moto Droid 3 (2011-2013), HTC Droid Eris (2009-2011) Also, an iPad 3rd gen.
Carrier: Verizon

Thanks: 526
Thanked 1,611 Times in 1,251 Posts
Default

Quote:
Originally Posted by mdaatty View Post
I've been getting the same low memory message that a lot of the folks on this thread have been talking about. I deleted a couple of semi-useless (but fun, darn it) apps, and cleared cache and data for a few others, and I seem to be okay -- for the moment. A lot of my memory seems to be storing sms and mms messages as well as call logs. I could clear all messages and calls, but I actually need to keep the last 30-45 days' worth of messages and calls; anything older than that I can do without. Are there any apps out there that will allow me to do this? Thanks!
For SMS and MMS messages, Delete Old Messages can do exactly that for free. https://market.android.com/details?id=uk.co.jads.android.smsdelete&feature=mo re_from_developer

And Message Cleanup from the same developer can be set to automatically reduce the message store based on your criteria, though you do need to run it after each reboot (in my experience.) https://market.android.com/details?id=uk.co.jads.android.messagecleanup&featu re=search_result

Even better, if you have a Gmail account, is an app called SMS Backup+ (free) which will copy messages that you receive (and send) as they are received to a label in your gmail account. Very handy for searching through old text messages. https://market.android.com/details?id=com.zegoggles.smssync&feature=search_re sult (I think it can archive your call logs as well.)

For call logs, Call Log Trimmer can reduce the size of your logs each time that you receive a call. So, for example, you can keep the last 5 calls, etc. https://market.android.com/details?id=jp.joao.android.CallLogTrimmer&feature= search_result
doogald is online now  
Reply With Quote
Old August 20th, 2011, 09:43 PM   #49 (permalink)
New Member
 
Join Date: Aug 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm getting the same error message as everyone else, but the only thing on my phone taking up a substantial amount of space is my "mail" app.... 282MB!

I've tried all of the suggestions above and done everything short of deleting my gmail account, only because I'm not at all convinced this will actually work. I've had the phone a week, and haven't downloaded more than a handful of apps. Does anyone have any suggestions? Otherwise, I'm heading back to the Sprint store on Monday!
Kurse23 is offline  
Reply With Quote
Old August 21st, 2011, 09:09 AM   #50 (permalink)
Senior Member
 
Join Date: Jan 2010
Posts: 5,834
 
Device(s): Moto Droid Maxx (2013-), Moto Droid 3 (2011-2013), HTC Droid Eris (2009-2011) Also, an iPad 3rd gen.
Carrier: Verizon

Thanks: 526
Thanked 1,611 Times in 1,251 Posts
Default

Quote:
Originally Posted by Kurse23 View Post
I'm getting the same error message as everyone else, but the only thing on my phone taking up a substantial amount of space is my "mail" app.... 282MB!

I've tried all of the suggestions above and done everything short of deleting my gmail account, only because I'm not at all convinced this will actually work. I've had the phone a week, and haven't downloaded more than a handful of apps. Does anyone have any suggestions? Otherwise, I'm heading back to the Sprint store on Monday!
Since you mention Sprint, I assume that you do not have an Eris - this is an Eris forum.

That said, if it is an HTC sense phone, I believe that you cannot even go into settings->applications->manage applications->mail and wipe data, as there is no clear data button there. Frustrating.

So I think that way forward is to start over from scratch (do a factory reset) and use the free K9 mail app rather than using the HTC mail app.

If this is not an HTC phone, then perhaps ask on the appropriate forum here at androidforums.com.
doogald is online now  
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > HTC Droid Eris > Eris - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 05:58 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.