Go Back   Android Forums > Android Phones > HTC Droid Eris > Eris - Support and Troubleshooting

New Forums: Nexus Player | Nexus 9
test: Reply
LinkBack Thread Tools
Old January 23rd, 2011, 07:35 PM   #1 (permalink)
New Member
Thread Author (OP)
Join Date: Jan 2011
Posts: 1
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Sad Will factory reset erase contacts

I think I need to factory reset my phone but will I lose all my contacts? My picture texts are suddenly not loading, does anyone know how to fix this without trying a reset?

Adunn1118 is offline  
Reply With Quote
sponsored links
Old January 23rd, 2011, 08:36 PM   #2 (permalink)
Senior Member
metlcat's Avatar
Join Date: Oct 2010
Posts: 547
Device(s): Verizon Galaxy Nexus (AOKP), Asus Transformer (Rooted Stock)
Carrier: Not Provided

Thanks: 463
Thanked 266 Times in 184 Posts

Whether a factory reset will erase your contacts depends on what kind of contacts they are. The Eris uses two types, phone and google. All google contacts are synced with the gmail account associated with your phone. When you do a factory reset, these contacts will come back once you sign into your google account. Phone contacts are stored on the phone itself. These will be erased when you do a factory reset. The way to check if your contacts are backed up is to go to the contacts list on your gmail account and make sure everyone is listed there, and that phone numbers are as well.

When you say that the picture messages are not loading, do you mean they never show up on your phone, or they show up, but will not display the picture? I probably won't know how to fix it either way, but this information might help someone more knowledgeable than me.
metlcat is offline  
Reply With Quote

Go Back   Android Forums > Android Phones > HTC Droid Eris > Eris - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

All times are GMT -5. The time now is 04:18 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.