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Old December 18th, 2009, 02:17 AM   #1 (permalink)
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Default Problems sending MMS messages to other carriers

Just curious if anyone else is having problems sending mms messages to friends on other carriers. I have a couple of friends with Iphones and I cant send them pictures. I receive theres, but not vice versa. Don't know if I'm missing a setting or if I need to try a new phone. I have the fx zoom camera app. and when I send it's not saying it's a size issue just acts like it sent, but doesn't. Please give any input. Thanks.

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Old December 18th, 2009, 09:40 AM   #2 (permalink)
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i'm having the exact same problem! None of my friends with iphone's have received one MMS message from me. I have used the native messaging system, and now Handcent, none have worked.

HELP!
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Old December 18th, 2009, 10:53 AM   #3 (permalink)
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Exact same problem here. iPhones won't receive MMS messages from me no matter what I do...
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Old December 18th, 2009, 10:56 AM   #4 (permalink)
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my brother has an iPhone and I am using Handcent and he is able to receive my messages just fine.
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Old December 18th, 2009, 11:20 AM   #5 (permalink)
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i'm having the exact same problem! None of my friends with iphone's have received one MMS message from me. I have used the native messaging system, and now Handcent, none have worked.

HELP!
Same problem with me
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Old December 18th, 2009, 03:30 PM   #6 (permalink)
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This is really only happening to 4 of us? No inklings or thoughts, advice to ask Verizon?
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Old December 18th, 2009, 03:40 PM   #7 (permalink)
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Just tried it and got the same results. It didn't go through. It acts like it sent it but it was never received.
I wonder if Verizon will claim the recipient doesn't have 3G coverage?
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Old December 18th, 2009, 05:10 PM   #8 (permalink)
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Not going through to Sprint either. The pic size in only 28K...
It went through to Sprint, just a little late.
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Old December 19th, 2009, 12:59 AM   #9 (permalink)
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Going to take back to verizon tomorrow. Maybe a new phone will make difference.
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Old December 19th, 2009, 11:48 AM   #10 (permalink)
 
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It wont let me send pictures to my friends with iphone i always have to send it to their email for them to receive it. It gets really annoying!
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Old December 19th, 2009, 07:30 PM   #11 (permalink)
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After further research I am unable to send mms to any other carrier than Verizon. I wonder if this will get fixed in the 2.0 update??
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Old December 19th, 2009, 08:04 PM   #12 (permalink)
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I called VZ tech support. I guess they have not received ANY complaints about the issue. They pointed their finger at AT&T since VZ and Sprint are receiving the pic messages. I was told to have the AT&T customer call their tech support and ask why they couldn't receive pics from Verizon.
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Old December 20th, 2009, 03:12 PM   #13 (permalink)
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Originally Posted by superchaos View Post
I called VZ tech support. I guess they have not received ANY complaints about the issue. They pointed their finger at AT&T since VZ and Sprint are receiving the pic messages. I was told to have the AT&T customer call their tech support and ask why they couldn't receive pics from Verizon.
I just called Verizon as well and they too confirmed they have no knowledge of this ever being a problem. I can receive messages from a AT&T iPhone, but not send to them. Verizon claims I need to call HTC. I have tried uninstalling handcent and use the native messaging and still no help. I wonder if the 2.0 update will fix this. Verizon just told me that the new Droid coming to market in the beginning of 2010 will have a 2.5 version installed. I wonder if that will be rolled into our Eris as well?
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Old December 21st, 2009, 11:20 AM   #14 (permalink)
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This is horrible. I'm contacting Verizon now to add onto the complainer list. I can't see it being an issue with HTC, Verizon is the carrier, the FedEx if you will of mailing the message.
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Old February 23rd, 2010, 11:39 PM   #15 (permalink)
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Knowing this thread is dead, but bringing back might shed some light on this problem

So.. any progress?

I cant send pics to AT&T
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Old February 23rd, 2010, 11:53 PM   #16 (permalink)
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my ex-bf has at & t
i can send to him fine....and receive

maybe you should request a different device
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Old February 24th, 2010, 12:20 AM   #17 (permalink)
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I have seen this. My buddy was unable to get an MMS from me on his IPhone. He does not have an additional service AT&T provides that is needed for his iphone to get MMS messages. He gets texts from me just fine. Seems to be an AT&T service agreement issue to me. We had no idea until we checked his contract.
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Old February 24th, 2010, 01:02 AM   #18 (permalink)
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I have had this same issue with my friends' iphones
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Old February 24th, 2010, 01:44 AM   #19 (permalink)
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Just had the same thing happen today. My phone says it sent, but message was never received.
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Old February 24th, 2010, 06:20 AM   #20 (permalink)
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Sprint and Verizon cannot MMS each other. This is known.

Cricket used to be in the same boat, but just a few months ago, Cricket started allowing Verizon MMS on their network.

There are probably more carriers that this applies to, but I do a lot of MMS, and these are the ones I am aware of.
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Old February 24th, 2010, 06:36 AM   #21 (permalink)
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Quote:
Originally Posted by pkopalek View Post
Sprint and Verizon cannot MMS each other. This is known.

Cricket used to be in the same boat, but just a few months ago, Cricket started allowing Verizon MMS on their network.

There are probably more carriers that this applies to, but I do a lot of MMS, and these are the ones I am aware of.
i'm not trying to be rude but how is this a known fact?
my best friend has the samsung moment from sprint and receive all my pictures with no issues
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Old February 24th, 2010, 07:34 AM   #22 (permalink)
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Quote:
Originally Posted by pkopalek View Post
Sprint and Verizon cannot MMS each other. This is known.

Cricket used to be in the same boat, but just a few months ago, Cricket started allowing Verizon MMS on their network.

There are probably more carriers that this applies to, but I do a lot of MMS, and these are the ones I am aware of.
Known to who? I've sent probably thousands of pictures to my Sister's sprint phone and various other folks with sprint and never had issues.
Strangely enough the only person I ever have trouble sending to is on Verizon! once a month a delayed txt or something so I'm really not complaining
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Old February 24th, 2010, 07:54 AM   #23 (permalink)
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I've never shared an MMS successfully with any of my Sprint friends. Sprint says that there are known issues with this, and that they don't officially support exchanging MMS with 'That carrier' at this time (verizon).

Cricket had roughly the same statement about this until a few months ago.

Congrats on your MMS exchange with Sprint friends.

Perhaps this has recently changed. I don't know that I've attempted to send/receive an MMS from sprint in several months?


----------------------

Maybe I'm living in 2005. This used to be an issue, I guess, but isn't much anymore.

http://www.mobiletracker.net/archives/2005/07/17/verizon-sprint-mms

I just sent a MMS to all of my sprint friends (a picture of a pop tart). We'll see if they respond!

I do, in general, find some MMS and SMS don't get there/don't get there in a timely fashion. Some carriers are worse/better than others.


*And now I feel old. Apparently I need to assume that carriers will fix these things, and then check, some YEARs afterward
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Old February 24th, 2010, 08:24 AM   #24 (permalink)
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happens to me also,only to iphones. with the stock app and handcent
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Old February 24th, 2010, 08:40 AM   #25 (permalink)
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If you're having trouble sending to iPhones, make sure the other person has the latest and greatest software update. Remember, MMS wasn't even available before iPhone OS 3.0. And even then it wasn't until AT&T offered 3.1 that you could send/receive MMS on an iPhone...
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Old February 24th, 2010, 09:12 AM   #26 (permalink)
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this isn't recent with the Sprint thing, I know she had that phone for 2 years (contrat length) before switching to verizon and we sent kid pics back and forth the whole time she had it. Sprint may not "support" it but it seems to work. IIRC I had to crunch my pics down or she would get an error occasionally, never looked into whether it was her phone or Sprint. You could always try sending to the phonenumber@pm.sprint.com and see if it goes through for a workaround.
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Old February 24th, 2010, 09:20 AM   #27 (permalink)
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i still can't send MMS to iphones, seems to be my only roadblock as far as carriers and other phones. pretty lame.
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Old February 24th, 2010, 09:22 AM   #28 (permalink)
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I'll be damned. I can't send anything to my sister with an Iphone either! This must be a problem on AT&T's end... This is bs though!
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Old February 24th, 2010, 09:26 AM   #29 (permalink)
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I'll be damned. I can't send anything to my sister with an Iphone either! This must be a problem on AT&T's end... This is bs though!
What software version is she running on her iPhone?
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Old February 24th, 2010, 01:11 PM   #30 (permalink)
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I can't send anything to my ex gf! She has the mytouch3g from tmobile. She gets the messages but says she can't retrieve the picture!
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Old February 24th, 2010, 01:12 PM   #31 (permalink)
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Quote:
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I can't send anything to my ex gf! She has the mytouch3g from tmobile. She gets the messages but says she can't retrieve the picture!
Is she on 3G?
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Old February 24th, 2010, 01:22 PM   #32 (permalink)
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Yes O:
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Old February 24th, 2010, 01:22 PM   #33 (permalink)
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Quote:
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What software version is she running on her iPhone?
She has software version 3.1.2 (7D11) ??
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Old February 24th, 2010, 01:27 PM   #34 (permalink)
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She has software version 3.1.2 (7D11) ??
That's the most up to date so it should be fine. Perhaps it's a coverage issue on her end. To get MMS you need to be on 3G.
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Old February 24th, 2010, 03:32 PM   #35 (permalink)
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another one here...cant send MMS to my gf's iPhone. I can receive hers though.
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Old February 24th, 2010, 03:38 PM   #36 (permalink)
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AT&T doesn't let iPhones do MMS until the 3g or 3gs, for whatever reason.

You can technically unlock MMS, but AT&T will block you when they figure it out (quickly).
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Old February 25th, 2010, 12:33 AM   #37 (permalink)
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Talked to the version rep when i was getting my replacement eris (after 5 days) he said he has never heard of this problem. he basically said its not versions fault
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Old February 25th, 2010, 02:20 AM   #38 (permalink)
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I haven't tried to send any pics but I sent a ring tone to one of my friends on cricket and the other on t-mo, they both received the mp3. I haven't sent any mms to anyone on ATT. I know we're on the subject of pics but I thought I would share.
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Old February 25th, 2010, 07:48 AM   #39 (permalink)
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Only one I can't seem to send MMS to is to people using an iPhone... I have friends who use AT&T but have different phones, and they can receive MMS from me just fine, as well as send MMS to me.... I've also sent/received MMS to/from Sprint and T-Mobile... The iPhone seems to be the ONLY one with the problem. I just figure Apple and Google just don't like each other :-) lol
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Old February 26th, 2010, 12:48 PM   #40 (permalink)
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Quote:
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Only one I can't seem to send MMS to is to people using an iPhone... I have friends who use AT&T but have different phones, and they can receive MMS from me just fine, as well as send MMS to me.... I've also sent/received MMS to/from Sprint and T-Mobile... The iPhone seems to be the ONLY one with the problem. I just figure Apple and Google just don't like each other :-) lol
I've had problems with iphone users getting mms sending from many dfferent phones, I think its simply the iphone, iphones users will claim your phone just doesnt have the awesomeness needed and is not worthy to send mms
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Old February 26th, 2010, 01:59 PM   #41 (permalink)
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I stopped at a VZW store yesterday and asked the manager about this. She said the iphone blocks incoming mms. The only way to send would be to the phones email address... Simple enough I guess, but still sucks! Anybody know what the AT&T email address is for iphones? I know vzw is yournumber@vtext.com, I think... right?
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Old March 2nd, 2010, 04:26 PM   #42 (permalink)
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i'm having this issue too! but the only thing that seems to be different from everyone elses situation is that until about a month and a half ago, i COULD send mms to iphones! then all the sudden in about early january, my friend w/ the iphone started to not be able to get my mms. i've tried everything from resetting thru cust services instruction, to resizing the pics, to changing the msg app i'm using (used stock messager, then chomp, then handset), also have (thru suggestion of another forum) sent mms w/ a subject and text w/in the mms. i called verizon and they said that there is no error message on their end and that it is at&ts fault somehow (i have no idea if this is true). i tried to send the mms to another person who had an iphone just to be sure and the same thing happened. a friend of mine who owns an eris also is going through this. however this does not seem to be the case for moto droid users. i dont know if this is something that will be fixed in whatever update we're waiting for, but its been going on for me for about a month and a half and i'm so tired of calling tech support and waiting for some update. (and yes, my phone is currently up to date) all i can think to do is any eris user who is having this problem call it in so they can log it, and have your iphone friends do the same so they can create a ticket on there end!
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Old March 2nd, 2010, 07:58 PM   #43 (permalink)
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why are you complaining to verizon that ONLY iphones won't receive mms? the iphone users should be complaining to ATT that they cant receive. Please take a deep breath and say to yourself "the iphone is not better than my phone, the iphone is not better than my phone"
Updates won't have anything to do with it, my iphone buddies never get my pics either for the last month now, hate to sound like a conspiracy theorist but I'm starting to wonder if ATT isnt blocking the incoming mms for some sinister reason.
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Old March 2nd, 2010, 08:10 PM   #44 (permalink)
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i totally agree w/ you, which is why i stated to get iphone users to call this in too to create some sort of ticket.

no deep breath needed, i already think my phone is way better than an iphone :3

i just wish i knew why i was able to send them mms, then all the sudden.. nope, cant do it... hmmm
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Old March 2nd, 2010, 08:59 PM   #45 (permalink)
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Who knows well prolly get sued because they got awarded the patent for "the exchange of media by means other than us postal service"
Complete with diagrams and pretty pictures done on a MAC
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Old April 13th, 2010, 08:56 PM   #46 (permalink)
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Could it be something to do with the file size of the MMS that is allowed to go over the particular network? I have 0 issues sending messages to people form my Eris if they are on VZW. I'm wondering if the MMS size is too large for ATT. I'll try turning up the compression to see what happens and report back.
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Old April 16th, 2010, 04:33 AM   #47 (permalink)
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Default Re: Problems sending MMS messages to other carriers

didn't work

Sent from my Eris using Tapatalk
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Old April 16th, 2010, 06:15 AM   #48 (permalink)
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The problem is the iPhone.
It's made by Apple.
No way to fix that.
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Old June 3rd, 2010, 05:57 PM   #49 (permalink)
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I'm having the same issue. I have the Incredible from Verizon. And as much as I love my phone, I don't think it's an iphone issue. Reason being, prior to 4 days ago I had a blackberry on the Verizon network and I was able to send pics to iphone users with no problem at all.

Has anyone ever figured this out??
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Old June 3rd, 2010, 06:19 PM   #50 (permalink)
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Not sure if anyone is still reading this but I found a solution, not always ideal, but it works! If you add a caption to the picture it goes through ALL the time...yes, to iPhones too!
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