Help! My google calendar disappeared from my phone. The only calendar that is syncing is the Jewish Holidays calendar. Mine, my husbands, holidays not appearing on the phone. Tried adjusting settings, etc, will not sync. Complete calendar still appears online. Calendar was working fine until about two hours ago.
Saw this in another thread: "Well, I saved the calendar from Google, deleted it on Google, then reimported back to my Google account, and whala, it showed up with all the appointments intact. Kind of a roundabout way to get the calendar back but it worked."
What does "saved the calendar from Google" and "deleted it on Google" mean? I have no idea how to do any of that. Can anyone help? I'm lost without my calendar and reminders on my phone!
Help! My google calendar disappeared from my phone. The only calendar that is syncing is the Jewish Holidays calendar. Mine, my husbands, holidays not appearing on the phone. Tried adjusting settings, etc, will not sync. Complete calendar still appears online. Calendar was working fine until about two hours ago.
Saw this in another thread: "Well, I saved the calendar from Google, deleted it on Google, then reimported back to my Google account, and whala, it showed up with all the appointments intact. Kind of a roundabout way to get the calendar back but it worked."
What does "saved the calendar from Google" and "deleted it on Google" mean? I have no idea how to do any of that. Can anyone help? I'm lost without my calendar and reminders on my phone!
Try this:
From home:
- settings->accounts & sync. Tap on your Google account and uncheck the calendar sync. Back out to:
- settings->applications->manage applications. Wait for the list to refresh, then tap on "Calendar Storage" (that may be easier to find if you press menu->sort by size and then menu->sort a-z.) For people running Sense on Android 2.1, note that this is "calendar storage" and not "calendar" (there is one of those, too.)
- In "Calendar Storage", tap on "clear data".
- back to settings->accounts & sync. Tap on the Google account and re-check Calendar syncing.
You can then go back home. This will cause background sync services to repopulate all of your calendar data. Wait for the sync to finish (you should see an icon that looks something like a circle in the status bar, near the signal strength meter). When the sync is complete, hopefully all of your calendars will be repopulated.
Google discovered a problem with security with calendar and contact data and they said that they were patching it, and I wonder if that's what caused this problem (because others have reported the same)? See Google is patching the Android security hole | ZDNet for more info about that security issue.
Anyway, let us know if this procedure works.
[EDIT] - I am adding this info from post #27 below, because this started happening to me yesterday as well. And, to recap the problem, what seems to be happening is that the events on your primary Google calendar are not showing up in the Calendar app in your phone if you are running, in particular, the stock Eris software, though this appears to be affecting other 2.1 based phones and some of the rooted custom ROMs for the Eris that are also close to stock. However, any other calendars that you create in your Google Calendar account - you can have many, not just the primary calendar for your account - and any subscribed calendars do not have this particular issue. So, the solution I post below will walk you through exporting your current calendar from Google Calendar, creating a new secondary calendar, importing the events from your old primary calendar, and the deleting the events from your primary calendar - to avoid duplication when you look at your Google Calendar on the web - in a few simple steps.
Quote:
Ok, last night I saw this for the first time.
My solution? I'm going to create a new calendar and move all of my events there.
It's actually quite simple to do.
In Google calendar, go to settings. There is a link under "My Calendars", after the list of all of the non-subscribed calendars, called "export calendars". This will create a zip file to save on your PC. If you unzip that file, you will see an .ics file for each of the calendars you have listed under "My Calendars".
Back to Google Calendar, Create a new calendar, give it a name. Now click on "import calendar", choose the .ics file that corresponds with your main Google calendar that you unzipped before, and import it into the new Google Calendar that you created. (You may have to refresh the Google Calendar page to see it in the list.)
Then, when you are sure that you have the events in that calendar all set, there is a "delete" link next to your primary calendar - you can click that to mass-delete all of the now duplicated events in your calendar.
You may also want to go into the settings for that calendar to change notifications, etc.
Inelegant, but this works for me.
Last edited by doogald; May 26th, 2011 at 01:26 PM.
Reason: added a solution to get events from your primary calendar into a new, secondary calendar on your Google Calendar account
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The same thing happened to me today and I spent several hours trying all kinds of things and going nuts. Thanks, Doogald, for the solution! You are always there to help everyone out. I've learned so much from you and others on this forum and especially appreciate the rooting information and encouragement.
In case anyone using a Motorola Cliq finds this, after I hit Clear Data in Calendar Storage, nothing happened. I had to go to Menu> Settings> Google Synchronization, uncheck Auto-sync, manually sync the calendar, then re-check auto-sync, and it FINALLY started working again. What a frustrating few days!
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In case anyone using a Motorola Cliq finds this, after I hit Clear Data in Calendar Storage, nothing happened. I had to go to Menu> Settings> Google Synchronization, uncheck Auto-sync, manually sync the calendar, then re-check auto-sync, and it FINALLY started working again. What a frustrating few days!
I actually added a couple of steps to my post above which should fix that. Thanks for pointing that out. It's generally not needed for the Eris, but it doesn't hurt to do those extra two steps.
I'm relieved this problem isn't just with my phone!
doogald, I used your steps and was able to retrieve 10 work related shared calendars... but still have no luck retrieving the events on my own personal calendar after 5 or 6 attempts.
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THANK YOU, THANK YOU, THANK YOU!!!! Such a life saver . . . . . should have checked here first before I wasted a couple of hours trying to fix it myself!!
I'm relieved this problem isn't just with my phone!
doogald, I used your steps and was able to retrieve 10 work related shared calendars... but still have no luck retrieving the events on my own personal calendar after 5 or 6 attempts.
Hmm, not sure what's next. The extreme thing to do is to export your calendars (in Google Calendar - settings->calendars->export calendars), delete all of them that are under "My calendars", and then import them back in. But, again, that's extreme.
I suppose first you could uncheck your calendar from the list of calendars in the settings for the calendar app, restart the phone, put the check back for your personal calendar again and see if the events repopulate.
As I said, I never had the issue with my calendars for a long, long time (this happened to me once last fall, I think), but this is the typical fix procedure. Best of luck.
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still unresolved
Not working for me either. I've followed the steps above three separate times.
I've now added the additional step of a reboot and after the Eris starts up again the events in question do show up on my calendar until auto-syncing is enabled (box ckecked under Google account). When it syncs, the calendar events are removed, leaving only the weather forecasts.
Doh!
__________________ former crackberry addict, now an android fanboy
This happened to my wife's Eris today. After fooling around with it for an hour, I figured out that if I get on Google Calendar via her desktop, then double-click an event and change it from "Default" to "PRIVATE" it will show up in her Eris's calendar during the next sync.
I haven't tried the fix mentioned above (just discovered it), so hopefully that'll work for her.
__________________ If I agreed with you, we'd both be wrong.
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This happened to my wife's Eris today. After fooling around with it for an hour, I figured out that if I get on Google Calendar via her desktop, then double-click an event and change it from "Default" to "PRIVATE" it will show up in her Eris's calendar during the next sync.
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Confirmed. I did a test on a couple calendar events. After changing their security setting from 'default' to 'private' they do appear after the next sync or sooner if the calendar is refreshed.
This is bittersweet because the prospect of having to go through all my calendar events and manually changing each one is daunting.
Anybody know a way of doing this globally?
Also, why the heck should this be necessary at all?
And what changed to cause this problem; shouldn't all the calendar events show up on the Eris regardless of whether their individual setting is 'default' or 'private' or 'public'?
I too tried the above fix on my Eris with no success. Changing some of the events to private seems to work, but a global change would be helpful! Also, it seems like NEW events that I add will show up, but none of the existing ones.
Others in my office with fascinate and incredible are not having this problem.
Setting all calendar items to private is also not helpful when you use shared calendars.
Anyone else have a solution??
***for lack of a faster solution, I used google sync, dumped my calendar onto my outlook, deleted it in google, then uploaded it back to google, and then it showed up on my phone. Any new events I added to the calendar would sync, that's why I tried this.
Really curious to know why it only happened to the Eris. Can't wait to get rid of it!
Last edited by jcsgsheesley; May 24th, 2011 at 01:02 PM.
This must be an Eris issue big time... same issue happened with my phone and my wife's literally about a day apart (both have HTC Eris). I spent over 45 minutes on the phone with Verizon yesterday...their solution.. send out a replacement.
I did go through the steps above of unchecking, clearing data, etc... and it seemed to work...fingers are crossed though.
I have a galaxy s Fascinate with Verizon. This problem showed up for me yesterday. Followed the step listed above and nothing happened. Then I did it again, but rebooted phone before clicking the sync button, then I had all my info back. What sucks though, it only lasted for about 30 minutes and all dissappeared again. This is aggrivating.
I too have this problem (SE Xperia X10 phone, in the UK). I have tried clearing data without success. I created an event on my phone which went to the calendar (which is intact when viewing from the web), and created an event on the web which did get to my phone. The idea of changing from default to private I suspect works just because you've edited the event and the phone knows to re-download it, I am sure the same results can be achieved just by editing the title (add a full-stop or something).
I do need a way to download the whole calendar again. I tried going into accounts and sync, and delete the account to add it again, but my phone wouldn't let me delete it, saying the only way I could would be to do a factory reset. That seems rather extreme.
Hopefully if this is a problem recently introduced by google, it will get fixed. But for now my calendar is useless!! (like the OP, it still has entries in from the UK Holidays calendar; and a couple of events that I've added or tweaked today)
Also, why the heck should this be necessary at all?
And what changed to cause this problem; shouldn't all the calendar events show up on the Eris regardless of whether their individual setting is 'default' or 'private' or 'public'?
Frustrating.
My wife is ready to toss her Eris in the trash, and I don't blame her.
Whatever happened didn't affect my Droid 1, but I don't get why it's unique to Erises.
My wife is ready to toss her Eris in the trash, and I don't blame her.
Whatever happened didn't affect my Droid 1, but I don't get why it's unique to Erises.
It's not only Eris - as I said I am having exactly the same problem with xperia x10. I have not managed to re-download my events but have confirmed any edit on the web will force an event to appear on the phone. I have too many to go through manually. I'm hoping that a fix is forthcoming from Google as Doing a factory reset on my phone, or deleting all entries and reloading them seems rather extreme.
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It's even weirder than that.
Not only is it more models than just the Eris, but not 'every' Eris is affected; my wife's Eris is fine. Mine is the one which won't show calendar events.
If I keep my sync button, unchecked, the whole calander shows up and stays. Once I check the sync button, it dissapears again. For now until they have a fix, I am going to just do these steps once a day to get my currrent dates on my phone.
Aparrently there have been changes to the Google Calender website. Events created here can now be assigned a colour. This has presumably changed the underlying file structure which may be what has upset certain phones!
Aparrently there have been changes to the Google Calender website. Events created here can now be assigned a colour. This has presumably changed the underlying file structure which may be what has upset certain phones!
Ok, last night I saw this for the first time.
My solution? I'm going to create a new calendar and move all of my events there.
It's actually quite simple to do.
In Google calendar, go to settings. There is a link under "My Calendars", after the list of all of the non-subscribed calendars, called "export calendars". This will create a zip file to save on your PC. If you unzip that file, you will see an .ics file for each of the calendars you have listed under "My Calendars".
Back to Google Calendar, Create a new calendar, give it a name. Now click on "import calendar", choose the .ics file that corresponds with your main Google calendar that you unzipped before, and import it into the new Google Calendar that you created. (You may have to refresh the Google Calendar page to see it in the list.)
Then, when you are sure that you have the events in that calendar all set, there is a "delete" link next to your primary calendar - you can click that to mass-delete all of the now duplicated events in your calendar.
You amy also want to go into the settings for that calendar to change notifications, etc.
Inelegant, but this works for me.
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This is crazy. The only way I seem to be able to view my calendar events is by making them private so I appreciate that tip. Anyone have any new info on this maddening problem?
Just one other note that if you follow my procedure from two posts above it may take your phone a few sync cycles to see that new calendar and realize that you have deleted all of the events off of your main calendar...
I'll also note that I do not see this problem in the Gingerbread ROMs that I try (I am rooted, if that was not already noted), but this will work with them just fine. The only think I do not know about is if you use something like Outlook sync. I have a Mac and iCal now (I was a long-time Windows user who hated Outlook with a passion and eventually switched to Google Calendar to get away from that thing as soon as I could with my old Windows Mobile phone), and it works elegantly with that if you want to sync calendars to iCal.
Last edited by doogald; May 26th, 2011 at 09:46 AM.
Then, when you are sure that you have the events in that calendar all set, there is a "delete" link next to your primary calendar - you can click that to mass-delete all of the now duplicated events in your calendar.
Hmm. This doesn't appear to be working for me. The calendar that was giving me problems will not go away. Now the calendar on my Eris is showing duplicate events. My frustration level with something that Google should do very well, but somehow managed to disable, is reaching a boiling point.
Hmm. This doesn't appear to be working for me. The calendar that was giving me problems will not go away. Now the calendar on my Eris is showing duplicate events. My frustration level with something that Google should do very well, but somehow managed to disable, is reaching a boiling point.
As I said, it may take a couple of sync events for your phone to see the changes. Also, you can go into settings->more->calendars and choose to turn off your old primary calendar.
I also now have a subscribed calendar with some duplicate events (it gets the weather forecast and updates daily for the next five days, so I am seeing two events for each day, some with the forecast the same, some with different forecasts. The Google Cals are all single.) But that's a minor thing right now. For me, I'd rather have duplicates like that than have stuff missing, as I had yesterday (including a non-reminded event - that's what clued me into the problem on my phone, and it definitely started yesterday.)
Hey! Guess what? I've got my calendar back! I was doing one silly thing! I was clearing data from calendar not calendar storage. I never even saw the latter! Now I have cleared the correct one and forced a synch, everything seems to have returned! I am so pleased! Thanks for everybody's help! :-)
Last edited by alan_s; May 26th, 2011 at 01:08 PM.
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Hey! Guess what? I've got my calendar back! I was doing one silly thing! I was clearing data from calendar not calendar storage. I never even saw the latter! Now I have cleared the correct one and forced a synch, everything seems to have returned! I am so pleased! Thanks for everybody's help! :-)
Hey, thanks for pointing that out. I changed my post #2 to make that a litle more clear.
Hey! Guess what? I've got my calendar back! I was doing one silly thing! I was clearing data from calendar not calendar storage. I never even saw the latter! Now I have cleared the correct one and forced a synch, everything seems to have returned! I am so pleased! Thanks for everybody's help! :-)
I was pretty sure I cleared the data for Calendar Storage but I went back and did it again and everything came back! I didn't have to do a manual sync, it just happened. Thanks to all here who help keep our amazing little machines running.
Well, the "clear Calendar storage" thing refused to work on my wife's Eris, so I used doogald's "make a new calendar/import the old one" technique outlined above. That worked.
I took it one step further, though, exported the new calendar again, deleted the old calendar, then imported the "new" calendar into the "old" gmail calendar (so the calendar name wouldn't get my wife all confused) and that worked fine..
Hello - please direct me to a different thread. My problem is the opposite: the calendar info are disappearing from the internet view and I have done all kinds of things to get the data back. I use an HTC Incredible with Verizon and NookColor, Windows 7 on the home computer.
Hello - please direct me to a different thread. My problem is the opposite: the calendar info are disappearing from the internet view and I have done all kinds of things to get the data back. I use an HTC Incredible with Verizon and NookColor, Windows 7 on the home computer.
tnelson,
Welcome to AndroidForums. Sorry you are having calendar-related problems.
You might get some additional help from the folks over in the Incredible forum:
Hello - please direct me to a different thread. My problem is the opposite: the calendar info are disappearing from the internet view and I have done all kinds of things to get the data back. I use an HTC Incredible with Verizon and NookColor, Windows 7 on the home computer.
Quote:
Originally Posted by scary alien
tnelson,
Welcome to AndroidForums. Sorry you are having calendar-related problems.
You might get some additional help from the folks over in the Incredible forum:
My questions would be: how are you syncing calendar data to your Windows 7 computer? Are you syncing using HTC sync from the Incredible? Are you syncing directly with Google Calendar? Are you using Outlook for your calendar on Windows 7? Or are you not storing calendar data in Windows at all?
My questions would be: how are you syncing calendar data to your Windows 7 computer? Are you syncing using HTC sync from the Incredible? Are you syncing directly with Google Calendar? Are you using Outlook for your calendar on Windows 7? Or are you not storing calendar data in Windows at all?
I'm sorry I was not more clear. I do not sync data to Windows -- I simply meant I am using Windows 7 on my computer. Yes, I'm using the HTC sync on the Incredible, auto sync is checked. I have tried unchecking it and syncing, resetting, etc. After copying everything from Outlook Calendar to Google and backing up using BackupGoo, my calendar info were gone from the internet version and from my phone this morning. Attempting to import from the backup file was not successful -- Google seems to think that data are already there.
I have begun using Outlook calendar, syncing with my university's exchange system, and it is showing up on my phone. But I started doing that AFTER my data disappeared.
Meanwhile, clearing data from my phone (one of the suggestions) seems a guaranteed way of deleting from the internet when I sync.
At the same time as this problem started occurring, I noticed that my calendar info were written in colors -- green if from Google and now red if from Outlook/Exchange (using Exchange Active Sync, which is automatic on the HTC). I cannot seem to change those to black text in settings -- they persist. Correlation?
If this gets fixed, is there a persistent way to backup internet data to a file on my hard drive that Google Calendar will actually recognize?
My questions would be: how are you syncing calendar data to your Windows 7 computer? Are you syncing using HTC sync from the Incredible? Are you syncing directly with Google Calendar? Are you using Outlook for your calendar on Windows 7? Or are you not storing calendar data in Windows at all?
One more question because you seem connected to Google. Does Google keep a backup somewhere of data? Is there a way to retrieve my data? Is this problem being worked on?
I'm sorry I was not more clear. I do not sync data to Windows -- I simply meant I am using Windows 7 on my computer. Yes, I'm using the HTC sync on the Incredible, auto sync is checked.
I do not use Windows - I am a Mac user - but what I know of HTC Sync is that you are, in fact, syncing from the phone to Windows if you have HTC Sync set up. It sounds like you have too many things syncing to each other. If you are syncing Windows to Google, then do not use HTC Sync to sync your calendar from your phone to Windows, too - the phone will sync with your Google account.
If there are Windows users out there who know more, perhaps they can add more here.
Quote:
Originally Posted by tnelson48
One more question because you seem connected to Google. Does Google keep a backup somewhere of data? Is there a way to retrieve my data? Is this problem being worked on?
I am not connected to Google.
No, Google does not backup calendars. You can export them to a zip file from calendar settings, but there is no automatic backup.
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Disable Calendar Sync
My solution has been to simply disable (uncheck the box) Calendar Sync under Settings --> Accounts & Sync --> Google.
Also, follow Doogald's steps for clearing data. I cleared both Calendar and Calendar Storage.
The downside of disabling Calendar Sync may be that instead of getting regular syncing throughout the day, my Eris only retrieves calendar data in the morning when I turn the phone on.
After a quick comparison of my Google Calendar online and what I see on my Eris calendar, it 'appears' that they're the same and all of my calendar events are showing up.
Until Google corrects the syncing problem, it cannot be trusted and will remain disabled on my Eris.
--FR
Last edited by 172driver; June 2nd, 2011 at 11:45 AM.
Reason: (corrected typo)
It frustrates me that Google is always so busy with "bells and whistles" things like Google Goggles, yet they couldn't get the calendar and contacts -- basic things -- right on their phones.
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Thanks. This worked for me in correcting a missing weather calendar. The 3rd party calendar, PI, could not come up with a solution after several emails. This correction took less than 5 minutes to fix it!
Thanks. This worked for me in correcting a missing weather calendar. The 3rd party calendar, PI, could not come up with a solution after several emails. This correction took less than 5 minutes to fix it!
BobW, welcome to the forums. I always liked Pocket Informant back in my old Windows Mobile days. You may want to let them know what you did to solve your problem so they can help future customers.
It's amazing to me that a company as large as google does not have backups of the data that go to its calendars.
They do have backups - so, if their servers crash, they can restore them. What they will not do is provide this service to individual users for what is a free service. You are responsible for protecting your calendars from any loss by actions done by you, and that includes bad calendar syncs. If you have lost calendars because of a syncing error, that was not a problem caused by Google.
That said, there are third party services that will back up your calendar data. Backupify is one. I believe that Spanning Backup is another. And, of course, if you sync your calendars with a local app like Outlook, there are tools for your PC that can backup calendar data locally.
Google calendar disappeared
