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Old July 19th, 2012, 09:29 AM   #1 (permalink)
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Default HELP Please!

Hello, Im just received my HTC Eris and am already having issues. I cant get online. I am connected to my home WIFI and also have a data package. And my phone is showing a connection. Please help Im dumb when it comes to this stuff.

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Old July 19th, 2012, 10:58 AM   #2 (permalink)
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I'm sorry to see that you're having trouble. Can you explain in a little more detail what you mean by not being able to get online? Is there a specific app or apps which do not work? Which apps have you tried, and are you getting an error message? Also, just to ask the question, are you a customer of Verizon Wireless and is this phone activated on your account? If now, which company are you trying to connect to?
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