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Old May 19th, 2010, 07:56 PM   #1 (permalink)
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Default Fix for Google Contacts Not Syncing

Thanks to the folks in this forum, I was able to fix my syncing for contacts and you can too if you're having this problem.

Go to menu>settings>applications>manage applications>contacts storage and then delete the data. I backed up my Google contacts on line first by exporting the file just in case. (Not a bad idea anyway, this way you'll have an Excel database with all your contact in case anything should ever happen to your phone).

Then resync. It will all go back in without a problem. I noticed that the file is about 1/2 the size now and I think that's because I didn't sync up all the Facebook data back yet (no photos matching to people, etc.). but I think I'll make sure it all syncs continuously again first, then try adding back in the Facebook info.

Hope this helps others. So far two of the problems were solved by deleting old data (I didn't want to do a factory reset after getting 2.1 just where I wanted it except for the few glitches).

Thanks all.

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Old May 19th, 2010, 08:46 PM   #2 (permalink)
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resync what ?? facebook??
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Old May 19th, 2010, 09:49 PM   #3 (permalink)
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resync what ?? facebook??
Resync google contacts. however now i am noticing that Facebook photos and friends won't sync back. i tried logging out of the facebook app and going back in but it doesn't fix that issue. not a big deal for me but annoying.

Okay, fixed this by going to the account sync section and removing the Facebook account. It says you will lose all your data. Doesn't matter. It all comes back when you add the account back in. Which I did next. Then go to the Facebook app and log out of that. When you add the Facebook app back the contacts and their connection to Facebook (photos, updates), etc. will come through. You don't have to get the updates however, or choose how often to get them. I just liked having the photos show up with callers.
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Old May 20th, 2010, 08:25 AM   #4 (permalink)
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I've done all of this and thought it was fixed...I was having the problem with the contacts being linked to their FB. I've tried to re-sync them to FB and I keep getting an error and it has to force close. So annoying. Anyone else having this problem?
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Old January 31st, 2012, 11:42 AM   #5 (permalink)
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Default Frustrated beyond belief

I have tried this and everything and short of a factory reset (might as well go out and get an iPhone if I have to do that) nothing has worked. My contacts have not synced since Aug 2011 and I continually get the "Sync is currently experiencing problems. It will be back shortly" message. Can anyone help?
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Old January 31st, 2012, 02:17 PM   #6 (permalink)
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Originally Posted by elektrared View Post
I have tried this and everything and short of a factory reset (might as well go out and get an iPhone if I have to do that) nothing has worked. My contacts have not synced since Aug 2011 and I continually get the "Sync is currently experiencing problems. It will be back shortly" message. Can anyone help?
Well, I think that the standard method (which I think was described above) is this:

- settings->accounts & sync->your gmail account->uncheck contacts sync

- settings->applications->manage applications. Wait for the refresh (it usually takes a minutes or two). It may help to menu->sort by size and then menu->sort a-z. Then find Contacts Storage, tap it, and tap the clear data button

- settings->accounts & sync->your gmail account->check contacts sync.

If this still does not work and you have other services that are syncing contacts data (i.e., Facebook), try removing those other services from settings->accounts & sync and try again.

[edit] one last thing: in settings->SD card & phone storage, what is the number of available space under "Internal phone storage" (i.e., the last number on that page)?
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Old February 24th, 2012, 12:34 PM   #7 (permalink)
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Just an update: at least in my current version (Froyo), the application is not called "Contacts storage" anymore, but "Google Contacts Sync" (which is a bit confusing since there still is a "Calendar Storage", for example).
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Old March 1st, 2012, 11:32 AM   #8 (permalink)
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I'm having the same issue not being able to sync my contacts on my Samsung Note. They synced just fine and now have not been syncing for several days. I removed Facebook and Twitter from my phone and even did the dreaded system reset, some of my contacts synced back but I still keep getting the error "sync is currently experiencing problems. it will be back shortly"
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Old July 25th, 2012, 10:23 AM   #9 (permalink)
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Default Great Fix thanks Peaser

Quote:
Originally Posted by Peaser View Post
Thanks to the folks in this forum, I was able to fix my syncing for contacts and you can too if you're having this problem.

Go to menu>settings>applications>manage applications>contacts storage and then delete the data. I backed up my Google contacts on line first by exporting the file just in case. (Not a bad idea anyway, this way you'll have an Excel database with all your contact in case anything should ever happen to your phone).

Then resync. It will all go back in without a problem. I noticed that the file is about 1/2 the size now and I think that's because I didn't sync up all the Facebook data back yet (no photos matching to people, etc.). but I think I'll make sure it all syncs continuously again first, then try adding back in the Facebook info.

Hope this helps others. So far two of the problems were solved by deleting old data (I didn't want to do a factory reset after getting 2.1 just where I wanted it except for the few glitches).

Thanks all.
great fix thanks
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Old December 22nd, 2012, 08:14 AM   #10 (permalink)
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Quote:
Originally Posted by Peaser View Post
Thanks to the folks in this forum, I was able to fix my syncing for contacts and you can too if you're having this problem.

Go to menu>settings>applications>manage applications>contacts storage and then delete the data. I backed up my Google contacts on line first by exporting the file just in case. (Not a bad idea anyway, this way you'll have an Excel database with all your contact in case anything should ever happen to your phone).

Then resync. It will all go back in without a problem. I noticed that the file is about 1/2 the size now and I think that's because I didn't sync up all the Facebook data back yet (no photos matching to people, etc.). but I think I'll make sure it all syncs continuously again first, then try adding back in the Facebook info.

Hope this helps others. So far two of the problems were solved by deleting old data (I didn't want to do a factory reset after getting 2.1 just where I wanted it except for the few glitches).

Thanks all.
Fixes it by deleting the cache of 'contact storage'

Thanks a lot.
much appreciated
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Old January 15th, 2013, 04:00 PM   #11 (permalink)
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Quote:
Originally Posted by Peaser View Post
Thanks to the folks in this forum, I was able to fix my syncing for contacts and you can too if you're having this problem.

Go to menu>settings>applications>manage applications>contacts storage and then delete the data. I backed up my Google contacts on line first by exporting the file just in case. (Not a bad idea anyway, this way you'll have an Excel database with all your contact in case anything should ever happen to your phone).

Then resync. It will all go back in without a problem. I noticed that the file is about 1/2 the size now and I think that's because I didn't sync up all the Facebook data back yet (no photos matching to people, etc.). but I think I'll make sure it all syncs continuously again first, then try adding back in the Facebook info.

Hope this helps others. So far two of the problems were solved by deleting old data (I didn't want to do a factory reset after getting 2.1 just where I wanted it except for the few glitches).

Thanks all.
Thanks, worked a treat!
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Old March 12th, 2014, 10:16 PM   #12 (permalink)
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Thanks...deleting the data from applications -> contacts storage and resyncing worked for me too.
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Old April 1st, 2014, 11:17 AM   #13 (permalink)
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Quote:
Originally Posted by doogald View Post
Well, I think that the standard method (which I think was described above) is this:

- settings->accounts & sync->your gmail account->uncheck contacts sync

- settings->applications->manage applications. Wait for the refresh (it usually takes a minutes or two). It may help to menu->sort by size and then menu->sort a-z. Then find Contacts Storage, tap it, and tap the clear data button

- settings->accounts & sync->your gmail account->check contacts sync.

If this still does not work and you have other services that are syncing contacts data (i.e., Facebook), try removing those other services from settings->accounts & sync and try again.

[edit] one last thing: in settings->SD card & phone storage, what is the number of available space under "Internal phone storage" (i.e., the last number on that page)?
The steps above worked fine for me, just found contact storage and cleared data then it just started to sync and fixed the contact sync problem... Thanks
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