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Old November 30th, 2009, 08:32 PM   #101 (permalink)
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Originally Posted by duncanhoo View Post
not running on my machine. i did the sms fix thing and it is never running in the background.

Follow the sms fix procedure, make sure you delete the widgets from your home screen and make sure you set Handcent as default sms.
Done, still running.

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Old November 30th, 2009, 10:16 PM   #102 (permalink)
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Ok I am getting very annoyed, I did the whole 3 day thing let it die then charge it. In about 30 mins I go from 100%-80% not cool cuz I don't use it that much that fast. Also the screen is taking forever to turn when I turn the phone as well to go from hor to ver or ver to hor. It never did that. I think I got a bad phone or battery. What do you think return the phone and get a different eris or ask for a new battery, or what cuz I just got it last Tuesday.
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Old December 1st, 2009, 08:08 AM   #103 (permalink)
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check out the display at the store and compare the horiz to vert switching times, etc, and see if you merit a exchange. many many people say that the battery goes from 100% to around 80% very quickly then drains much slower after it gets to that point.
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Old December 1st, 2009, 08:40 AM   #104 (permalink)
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Sorry wish i could be more helpful but i have thrown in the towel on this device and it is going back to verizon. this sms 100% issue is so frustrating it has broken me. Going to try a more stable os like wm in the omnia 2.


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Done, still running.
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Old December 1st, 2009, 03:18 PM   #105 (permalink)
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I called Verzion and they are sending me a new battery. It will be here Thursday, again I will do the drain and charge and then report back. I have till Christmas Eve to return it so after the new battery if it still does it, it will go back!
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Old December 1st, 2009, 04:33 PM   #106 (permalink)
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Sorry wish i could be more helpful but i have thrown in the towel on this device and it is going back to verizon. this sms 100% issue is so frustrating it has broken me. Going to try a more stable os like wm in the omnia 2.
LOL, Win Mobile - a stable OS.

ROFLMAO.
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Old December 1st, 2009, 07:26 PM   #107 (permalink)
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roflcopter
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Old December 1st, 2009, 09:37 PM   #108 (permalink)
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Question: If you use Handcent but don't do the "sms fix", will that have an affect on battery life? I dl'd Handcent last night but forgot to do the fix and unplugged my phone at 8am, was at 25% battery life by 1:30pm. Deleted Handcent and it's holding a charge like before Handcent.
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Old December 1st, 2009, 09:42 PM   #109 (permalink)
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Ok, there are a million posts on the Eris battery issue. So I thought I would just add to the most popular.

I have did everything possible to extend my battery life so I won't go over that. I have been getting 12-16 hours a day with light to moderate usage. Well here is a new twist. I will layout the timeline:

5:00am - remove from charger with 100%
7:00am - 89% no usage
3:15pm - 26% after moderate usage throughout the day, calls, google talk, email, web, etc.
3:15pm - put Eris on charger for 35 minutes. Then I leave work and continue to charge on car charger.
4:15pm - Battery charged to 67% taken off charger.
5:15pm - With WIFI on and constant web and google talk for about one hour the battery doesn't drop a bit, still at 67%.
6:15pm - 66% with little use, WIFI On
7:15pm - 63% with WIFI off, little use
7:30pm - 62% with WIFI back on, browse web

So i have dropped 5% in past 3+ hours!! That is crazy! I know this can't be true, because even with little to no use my phone will drop 4-5% per hour. That is on a good day! So I think the battery meter is really the problem. I would like to believe my battery has made a miraculous turn around, but I know this isn't the case.

The only thing different was I used my old BB curve charger and then used a USB to mini-USB car charger. I don't know why that would matter.
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Old December 2nd, 2009, 10:28 AM   #110 (permalink)
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I just wanted to post an update on my battery issue. I am at day 3 of the conditioning cycle. I have installed handcent but no app killers (because I don't know how to use them). My awake time fluctuates from 6% to 17% throughout the day. I've been keeping the mobile on to drain the battery for the conditioning. Although I did keep it off overnight while it was off the charger so the battery wouldn't be dead in the morning. I feel confident that when the conditioning is done the battery will be fine for my normal use. It seems all your recommendations are working. It is too bad that Verizon or HTC can't do something to avoid all this, but maybe they will read this and find a fix for the novice users who don't know about this forum.



Mostly I want to thank you all for your advice and wisdom. I was ready to return this phone until I found this forum, now I am having fun with it.
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Old December 2nd, 2009, 10:31 AM   #111 (permalink)
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i think the guage is not working properly. it shows all sorts of whacky stuff for me. i basicly dont trust it until i get the dying battery warning.
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Old December 2nd, 2009, 10:33 AM   #112 (permalink)
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i realize how silly i was being. just was very frustrated...then went in and tried the Omnia2. Got religion after 20 minutes of fooling with windows and pushing that stupid "x" in the upper right corner.

Back (for now).

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LOL, Win Mobile - a stable OS.

ROFLMAO.
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Old December 2nd, 2009, 12:44 PM   #113 (permalink)
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So I have been reading and was wondering what the SMS fix was. I think I might have missed that part in the post :S? I am in the current process of conditioning the battery. I am very impressed with the phone but as everyone else has said would like a better battery life. I have faith in HTC and Verizon in that matter to fix this problem.
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Old December 2nd, 2009, 12:47 PM   #114 (permalink)
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the sms fix procedure is in the first post of this thread fender

@ cdeen, glad you are liking your phone
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Old December 2nd, 2009, 10:28 PM   #115 (permalink)
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Has any one had problems with the time to charge for the phone? I started charging at 4:15pm and its now 7:26pm and my batter is finally in the 90% + range. This is my second battery for the phone because the first had the same problem (not to mention it drained 50% while sleeping overnight) but both have taken well over 3 hours to reach a full charge (from a full drain). That's all fine and dandy if I'm charging over night, but when I'm on the go I need my phone to charge faster, especially since the battery life can well, suck sometimes as we all know. (I had the Moto Droid prior to this, which I'm pretty sure has a bigger battery, and that thing charged in less than 2 hours after a full drain)

Does anyone else have this problem? Or does anyone know if it may be the charger or the phone itself, not the battery that has the problem? Any help would be appreciated.

On a side note, it's really disappointing having to kill apps on this phone. I started with the Moto Droid (couldn't deal w/ the bulkiness, but LOVED the OS, thus why I switched) and I never had to worry about battery draining b/c of apps running in the background - w/ few exceptions when I closed an app on the Moto Droid, it closed. Why is this not the case w/ the HTC? I downloaded the App Killer, because, well, it works for the most part. Does anyone know how to make sure an app CLOSES when you exit to insure that it doesn't stay on and drain the battery?

Thanks!
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Old December 2nd, 2009, 10:39 PM   #116 (permalink)
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Is the phone off while charging? Faster charge that way.
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Old December 2nd, 2009, 10:46 PM   #117 (permalink)
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Originally Posted by tispectrum View Post
Is the phone off while charging? Faster charge that way.
I realize that. However, I would like to avoid having to turn off my phone for 2 hours to charge it, especially if its in the middle of the day which happens to be when I use my phone the most. (Note: I have done no more than check and reply to about 2 SMS during the charging -- so everything but my mobile network is turned off -- all unnecessary apps, WiFi, GPS, and I keep my brightness at 25% --> phone finally charged after 3.5 hours).

For now turning off the phone to get a faster charge may be the best approach, but what I'm trying to find out is if this is something other owners have experienced, or if it is unusual for this phone to take so long to charge.
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Old December 2nd, 2009, 11:20 PM   #118 (permalink)
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I realize that. However, I would like to avoid having to turn off my phone for 2 hours to charge it, especially if its in the middle of the day which happens to be when I use my phone the most. (Note: I have done no more than check and reply to about 2 SMS during the charging -- so everything but my mobile network is turned off -- all unnecessary apps, WiFi, GPS, and I keep my brightness at 25% --> phone finally charged after 3.5 hours).

For now turning off the phone to get a faster charge may be the best approach, but what I'm trying to find out is if this is something other owners have experienced, or if it is unusual for this phone to take so long to charge.
I too have that problem. It takes 4.5hrs with phone off to charge after full drain. I took it off the charger at 11am today and by 3pm it has at 57%! I hand nothing turned on and this is annoying. I have done the 3 day thing + some! The send day I drained and charged I got 26.10 hrs off one charge! Now it changed and is back to crap. I hope when my new battery comes tomorrow it will be better I will use it for a week if not I am gonna throw this through the Verizon window, and if they think I will pay the 35.00 restocking fee for it they can go to hell!
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Old December 2nd, 2009, 11:21 PM   #119 (permalink)
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I realize that. However, I would like to avoid having to turn off my phone for 2 hours to charge it, especially if its in the middle of the day which happens to be when I use my phone the most. (Note: I have done no more than check and reply to about 2 SMS during the charging -- so everything but my mobile network is turned off -- all unnecessary apps, WiFi, GPS, and I keep my brightness at 25% --> phone finally charged after 3.5 hours).

For now turning off the phone to get a faster charge may be the best approach, but what I'm trying to find out is if this is something other owners have experienced, or if it is unusual for this phone to take so long to charge.
I have had the same experience. I am in the process of conditioning the battery and am on the 2nd charge as I type. It took me over 3.5 hours to charge the phone. I also notice, and I think there is other posts with the same finding, that when plugged into a computer it takes longer for the phone to charge, if it even charges :S.
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Old December 2nd, 2009, 11:25 PM   #120 (permalink)
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I too have that problem. It takes 4.5hrs with phone off to charge after full drain. I took it off the charger at 11am today and by 3pm it has at 57%! I hand nothing turned on and this is annoying. I have done the 3 day thing + some! The send day I drained and charged I got 26.10 hrs off one charge! Now it changed and is back to crap. I hope when my new battery comes tomorrow it will be better I will use it for a week if not I am gonna throw this through the Verizon window, and if they think I will pay the 35.00 restocking fee for it they can go to hell!
Just to note...to avoid the restocking fee...I'm pretty sure you can just switch back to your old phone, then wait a week or something to get a new one and your fine (check what the receipt says), cuz trust me, they are lame about lifting that fee.

I'm glad I'm not the only one w/ this problem...but I'm curious why it is a problem? Has anyone tried charging the phone w/ a different charger (ie: a non-stock charger)? I'd be curious if that might help, but I don't know if I'm willing to shell out the bucks to find out and be disappointed.
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Old December 3rd, 2009, 03:15 PM   #121 (permalink)
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Weird stuff going on with this Eris battery. My battery was at 57% when I decided to watch some YouTube videos (of Eris reviews) in my vehicle during my lunch break. I plugged up the phone to a car charger so it wouldn't drain the battery any more.
I watched about thirty minutes, unplugged the charger and the battery went to 51%!! THEN...when I got back to the office...with NO usuage...it drops to 29%!!!!! What the heck is going on? I've done all the "battery reduction" suggestion of this and other forums.
I'm on day 4, and am thinking it won't make it to day 5 if it keeps this up. I may go to the Moto Droid, even though I much prefer the form factor of the Eris.
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Old December 3rd, 2009, 03:47 PM   #122 (permalink)
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Most of you guys aren't even bothering to condition the battery are you?
You just get it from the store, use it like there's no tomorrow, and bitch about how fast the battery dies.
You have to condition the battery guys, power cycle it at least 3 or 4 times and tell me the battery life isn't significantly improved.
You can't expect this phone to last a week with one charge and heavy use.
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Old December 3rd, 2009, 03:51 PM   #123 (permalink)
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Most of you guys aren't even bothering to condition the battery are you?
You just get it from the store, use it like there's no tomorrow, and bitch about how fast the battery dies.
You have to condition the battery guys, power cycle it at least 3 or 4 times and tell me the battery life isn't significantly improved.
You can't expect this phone to last a week with one charge and heavy use.
Excuse me, but you should ASK if that's been done before you make that kind of statement...or at least read what I said..."I'm on day 4". That means it has been charged and completely discharged FOUR DAYS IN A ROW! If anything, it's getting worse!
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Old December 3rd, 2009, 03:53 PM   #124 (permalink)
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Excuse me, but you should ASK if that's been done before you make that kind of statement...or at least read what I said..."I'm on day 4". That means it has been charged and completely discharged FOUR DAYS IN A ROW! If anything, it's getting worse!
That wasn't specifically directed towards you. Did you leave it OFF while you were charging it all the way up until the LED turns green?

Here's a tip if so: put it down every once in a while..
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Old December 3rd, 2009, 04:05 PM   #125 (permalink)
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I've been draining the new battery before recharge and I've drained the new battery 3 times now (also the batthey was dead when I got it as a replacement from Verizon). The there times I have charged this battery have taken over 3 hours each time. Conditioning the battery seems more relevant for when the battery is discharging..not charging. Either way..my time to charge seems awfully long compared to other smartphones I have experienced
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Old December 3rd, 2009, 04:05 PM   #126 (permalink)
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That wasn't specifically directed towards you. Did you leave it OFF while you were charging it all the way up until the LED turns green?

Here's a tip if so: put it down every once in a while..
Thanks for the clarification. Also...you're tip...I'm not playing with it 24/7.
I had actually tried the Moto Droid when it first came out, and kept it for two weeks...and the battery conditioned just fine on that one.
I'm in a transition from iPhone/ATT back to VZW...and hopefully an Android device. The reason why I took the Droid back was I thought I couldn't live without the almighty iPhone. But a couple days of terrible ATT reception, and I was back on the trail back to VZW...thus, I picked up the Eris for a try. Not working out so well...only because of the battery.
In most cases like this, I would think it was a bad battery...but, I've read SOOOO much about this on this and other forums that I don't think I've just got a bad one.
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Old December 3rd, 2009, 04:07 PM   #127 (permalink)
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Thanks for the clarification. Also...you're tip...I'm not playing with it 24/7.
I had actually tried the Moto Droid when it first came out, and kept it for two weeks...and the battery conditioned just fine on that one.
I'm in a transition from iPhone/ATT back to VZW...and hopefully an Android device. The reason why I took the Droid back was I thought I couldn't live without the almighty iPhone. But a couple days of terrible ATT reception, and I was back on the trail back to VZW...thus, I picked up the Eris for a try. Not working out so well...only because of the battery.
In most cases like this, I would think it was a bad battery...but, I've read SOOOO much about this on this and other forums that I don't think I've just got a bad one.
If you'll just be patient, there is an OTA update coming to help with battery life, and a company called Seido has a 1750mAh extended battery in production. I'll certainly be buying it.
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Old December 3rd, 2009, 04:17 PM   #128 (permalink)
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If you'll just be patient, there is an OTA update coming to help with battery life, and a company called Seido has a 1750mAh extended battery in production. I'll certainly be buying it.
Cool. Don't know if my patience will hold.
You prefer Eris over Droid? Why?
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Old December 3rd, 2009, 04:23 PM   #129 (permalink)
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Cool. Don't know if my patience will hold.
You prefer Eris over Droid? Why?
The update is coming in a week and some change.
I prefer the Eris because it's smaller, faster for me anyways, I can't stand the DROID's keyboard or its lagginess. I've never really had a Motorola phone I liked. Their hardware is horrible IMO.
Just overall a better user experience for me. Not to mention I got it for free. :P
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Old December 3rd, 2009, 04:35 PM   #130 (permalink)
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downloading a battery widget is no help. it drains the battery. I uninstalled one and wow what a big difference.
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Old December 3rd, 2009, 04:45 PM   #131 (permalink)
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downloading a battery widget is no help. it drains the battery. I uninstalled one and wow what a big difference.
I've been using a battery widget...so, I'm uninstalling it and shall see.
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Old December 3rd, 2009, 05:00 PM   #132 (permalink)
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downloading a battery widget is no help. it drains the battery. I uninstalled one and wow what a big difference.
Interesting. It wasn't a problem on the Moto droid but I'll give it a try on the Eris.
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Old December 3rd, 2009, 05:34 PM   #133 (permalink)
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Originally Posted by Needsdecaf View Post
Stock message app is always running. NOte if you try to kill it it just comes back.
I also find this to be true. It's not a surprise either. I thing the stock Messages app is akin to Handcent as 3rd party Windows software uses Windows services in XP and Vista. Even if you set Handcent to be your default messaging app all that does is tell the Android OS to call Handcent when a message arrives. If you open the stock messaging app at any time you'll see all of the same messages you'd see if open Handcent. It appears as though Handcent needs HTC's Messages service to work so I'd be surprised if you can keep it from coming back and still have a functioning SMS app. I'm also not aware of any way to check if the Messages process/Application is running without an app like Advanced Task Manager. Fortunately, despite the parasitic relationship between Handcent and the Messages app we can still overcome the 100% awake time issue.
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Old December 3rd, 2009, 05:41 PM   #134 (permalink)
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if they would just fix this issue (100% awake always pops back up) and the bluetooth, which is a complete disaster from start to finish with a software update i would be happier than a pig in _____.
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Old December 3rd, 2009, 05:57 PM   #135 (permalink)
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if they would just fix this issue (100% awake always pops back up) and the bluetooth, which is a complete disaster from start to finish with a software update i would be happier than a pig in _____.
December 11th man.
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Old December 3rd, 2009, 06:09 PM   #136 (permalink)
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which is thankfully 3 days before my 30 day anniversary
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Old December 3rd, 2009, 10:45 PM   #137 (permalink)
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Excellent advice.
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Old December 3rd, 2009, 10:49 PM   #138 (permalink)
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Too bad that every extended life battery has to be a pregnant guppy. It would be a crime to saddle the sleek Eris with a bulky battery.
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Old December 3rd, 2009, 10:54 PM   #139 (permalink)
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Originally Posted by albiewan View Post
Too bad that every extended life battery has to be a pregnant guppy. It would be a crime to saddle the sleek Eris with a bulky battery.
The battery will be the same size as the stock battery..
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Old December 4th, 2009, 11:46 AM   #140 (permalink)
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Ok I just got the new battery but I wanna drain this one I am using for today so I can use the phone. Advice I am looking for is, should I with the new battery, use it till it drains, or just charge it from outta the box? Also which is better charging with phone on or off? I do on b/c I use it as my alarm and my old phone when I turned it off and the alarm was on it went off every 3 hrs. Will the eris so that too or am I safe to turn in off and it will still go off at the correct time?
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Old December 4th, 2009, 11:50 AM   #141 (permalink)
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Originally Posted by jude21 View Post
Ok I just got the new battery but I wanna drain this one I am using for today so I can use the phone. Advice I am looking for is, should I with the new battery, use it till it drains, or just charge it from outta the box? Also which is better charging with phone on or off? I do on b/c I use it as my alarm and my old phone when I turned it off and the alarm was on it went off every 3 hrs. Will the eris so that too or am I safe to turn in off and it will still go off at the correct time?
I leave the phone off until it's completely charged to be safe.
And the Eris won't cut on automatically for any reason, sadly. I miss that auto-on/auto-off feature from the BlackBerry.
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Old December 4th, 2009, 12:13 PM   #142 (permalink)
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The battery will be the same size as the stock battery..
Thanks, how did you find that?
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Old December 4th, 2009, 02:03 PM   #143 (permalink)
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Originally Posted by albiewan View Post
Thanks, how did you find that?
Innocell Extended Life Battery
"This model fits in your device's existing battery space and doesn't require a replacement door, which makes it a perfect replacement for your original battery."
The mAh of the battery is still TBA though. But judging from the size of pretty much all their other extended batteries, it'll be around 1700mAh.


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Old December 4th, 2009, 03:35 PM   #144 (permalink)
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I found out that the program LifeAware keeps my phone at 100% wake time. It broadcasts my GPS location every 15 to 60 minutes, depending on my settings. I know and use Google Maps for other things, but that doesn't broadcast location unless you turn it on. So I'm stuck with this program for now.

All that said, I still get between 14 and 16 hours of battery life a day with moderate web use, GPS, messaging, etc. So it's not too bad.

If anyone knows of a better GPS location program, please let me know. I use it to keep track of my elderly parents (my dad has an Eris too). The program has to run in the background, and automatically broadcast location...preferably at a fixed time interval.
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Old December 4th, 2009, 04:28 PM   #145 (permalink)
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so whenu say cut on, it means with it off the alarm will not of off peroid?
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Old December 5th, 2009, 02:26 PM   #146 (permalink)
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Just FYI, here's a link to the manual
http://member.america.htc.com/download/web_materials/Manual/DROID_ERIS_Verizon/DROID_ERIS_Verizon_English_UM_11_5.pdf

Which says to completely drain the battery before recharging.
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Old December 5th, 2009, 02:46 PM   #147 (permalink)
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Quote:
Originally Posted by Peaser View Post
Just FYI, here's a link to the manual
http://member.america.htc.com/download/web_materials/Manual/DROID_ERIS_Verizon/DROID_ERIS_Verizon_English_UM_11_5.pdf

Which says to completely drain the battery before recharging.
Actually, what it says is "some batteries perform best after several full charge / discharge cycles".

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Old December 5th, 2009, 06:39 PM   #148 (permalink)
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Originally Posted by duncanhoo View Post
Sorry wish i could be more helpful but i have thrown in the towel on this device and it is going back to verizon. this sms 100% issue is so frustrating it has broken me. Going to try a more stable os like wm in the omnia 2.
I did not know that the word stable os and WM could even go in the same sentence? Oh, unless you mean you are going to put the WM phone in a stable with some animals????????
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Old December 5th, 2009, 08:45 PM   #149 (permalink)
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Don't know if this has been said, but if you have full bars and 3g service on the phone your battery will last longer than having 1x on your phone.
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Old December 6th, 2009, 06:26 PM   #150 (permalink)
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I honestly think this is my exact problem. Area I live in has really bad reception and VZW knows this. My bars always stay gray and it just sucks my battery dry by constantly looking for signal.

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Don't know if this has been said, but if you have full bars and 3g service on the phone your battery will last longer than having 1x on your phone.
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