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EVO 4G - All Things Root Rooting, ROMS, Overclocking, etc.

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Old January 3rd, 2011, 09:10 AM   #1 (permalink)
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Default Unrevoked3: Is your firmware too new?

I was attempting to root my phone using the instructions found here http://androidforums.com/evo-4g-all-things-root/194918-rooting-dummies-extras-18.html

When I run reflash_package.exe everything goes well until it says "Running Root..." After a while I get the following error:
Quote:
Error: failed to get root. Is your firmware too new?
Now I am at a loss as to what I need to do/know so I can complete the root successfully.

Anyone able to help?

Thanks!

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Old January 3rd, 2011, 09:40 AM   #2 (permalink)
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I got the same error the first time I ran unrevoked too. I did a little reading and figured out I had to do a factory reset first. I did that and took the fresh phone and ran unrevoked again and it went right in.
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Old January 3rd, 2011, 10:03 AM   #3 (permalink)
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Ok, I was hoping to avoid that, but I'll give it a go.

Thanks!
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Old January 3rd, 2011, 11:12 AM   #4 (permalink)
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haha I was too!

I wanted a nandroid of how everything was so I tried to do it first without a reset but got the same error you did. You might possibly be able to try uninstalling apps first to see if you can figure out what's causing it but I got impatient and did the reset. I can go from fresh rom to fully configured in about 30 minutes anyway so I figured I didn't have thta much to lose.

I read about the error on the unrevoked faq on the wiki page.
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Old January 3rd, 2011, 02:05 PM   #5 (permalink)
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That did it.

I am now rooted!!
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Old January 3rd, 2011, 03:48 PM   #6 (permalink)
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Sweet!

Now it's fun time...
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Old January 10th, 2011, 11:25 PM   #7 (permalink)
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I got the same error message, but I did a factory data reset right before I tried it.

Any suggestions?

Thanks-
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Old January 10th, 2011, 11:27 PM   #8 (permalink)
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Perform another reset and try again
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Old January 15th, 2011, 09:37 AM   #9 (permalink)
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I saw the same error. After I removed the one app I downloaded and tried again I received the success message. Not sure if removing the app or just simply trying a second resolved the issue but figured I should mention my experience.
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Old January 15th, 2011, 09:45 AM   #10 (permalink)
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What app was it?
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Old January 15th, 2011, 09:49 AM   #11 (permalink)
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I got the same error message the first time I tried unrevoked...I'm sorry I can't remember who told me to do this..I apologize to this person now please forgive me. But he told me to install htc sync to my P.C. then after installing to go into control panel and uninstall htc sync leaving the htc drivers alone that install with the sync program...I did this then reattempted the unrevoke and it installed flawlessly
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Old January 15th, 2011, 10:01 AM   #12 (permalink)
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I thought having or installing htc sync was a bad thing if you're planning on rooting. I had it on my pc and uninstalled it, then updated to the hboot usb driver from unrevoked to get rid of all of the htc stuff and got the error when I tried running unrevoked. A reset took care of it for me and things have been great since.
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Old January 15th, 2011, 11:36 AM   #13 (permalink)
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Quote:
Originally Posted by ovrrdrive View Post
I thought having or installing htc sync was a bad thing if you're planning on rooting. I had it on my pc and uninstalled it, then updated to the hboot usb driver from unrevoked to get rid of all of the htc stuff and got the error when I tried running unrevoked. A reset took care of it for me and things have been great since.
Don't know, but thats what I did and it worked..I did the hboot drivers also..but did install htc sync then uninstalled leaving the htc driver there and it worked
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Old January 15th, 2011, 12:04 PM   #14 (permalink)
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This came from rooting for dummies thread:NOTE: Communication Error
Some say HTC Sync actually solves the communication error message. I never had HTC Sync installed, which might be why the error never arose. If you have to uninstall HTC Sync, you may get the error, and you may not. Try it both ways to see if it works.)
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Old January 15th, 2011, 01:14 PM   #15 (permalink)
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Quote:
Originally Posted by akazabam View Post
What app was it?
app list backup (Zemna version)
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Old January 15th, 2011, 01:17 PM   #16 (permalink)
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I don't see how that particular app would cause a problem. Basically this error is kind of generic, and is potentially fixed by doing one or more different things. Some people need to install HTC sync, then uninstall it. It can't be installed because it will interfere, but something it adds (drivers?) needs to be installed somehow in order for it to work. Some people still get the error though, most likely caused by something on the phone that is interfering. That's why wiping data is recommended in that case.
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Old January 15th, 2011, 01:30 PM   #17 (permalink)
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I only mentioned this because it is mentioned as a common problem on the unrevoked site:


The program says “Error: failed to get root. Is your firmware too new?”
If you're on EVO 4G, we've seen this happen with some applications from the market that cause incompatibilities; try uninstalling other apps. If you're on Wildfire, then the message is as it suggests; your firmware is in fact too new, and has the vulnerability that we use to get root patched. Sorry.


As I said before I am not sure what exactly solved my problem but I figured I would let everyone know about my experience. If I find out something concrete I will provide an update.
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Old January 15th, 2011, 09:46 PM   #18 (permalink)
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I had this problem. I uninstalled the antivirus app from the phone. worked okay then.
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Old January 16th, 2011, 05:04 AM   #19 (permalink)
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i had this problem..i uninstalled the antivirus and also wheni connected the usb i put i was told by someone to put it in disk drive instead of charge only and it worked
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Old January 16th, 2011, 02:52 PM   #20 (permalink)
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Quote:
Originally Posted by jerryr88 View Post
i had this problem..i uninstalled the antivirus and also wheni connected the usb i put i was told by someone to put it in disk drive instead of charge only and it worked
putting phone into disk mode worked for me! thanks for the suggestion
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Old January 16th, 2011, 07:39 PM   #21 (permalink)
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Quote:
Originally Posted by jerryr88 View Post
i had this problem..i uninstalled the antivirus and also wheni connected the usb i put i was told by someone to put it in disk drive instead of charge only and it worked
This looks like a good idea..

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Originally Posted by bribri301 View Post
I had this problem. I uninstalled the antivirus app from the phone. worked okay then.
Ive rooted a couple friends evos with them. I always disable/turn off task killers and antivirus.
On ones ive done with it, its never caused a problem, but just in case, i dont want to cause any ruckus so i just shut it down
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Old January 17th, 2011, 02:35 PM   #22 (permalink)
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I just had the same error. All I did was run Unrevoked again and then it was able to flash Clockworkmod successfully. Unrevoked says "Done."

FINALLY! It wouldn't work last month so apparently this latest Unrevoked update is golden.
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Old January 17th, 2011, 04:24 PM   #23 (permalink)
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Quote:
Originally Posted by blkhwk View Post
putting phone into disk mode worked for me! thanks for the suggestion
no problem
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Old January 22nd, 2011, 03:39 PM   #24 (permalink)
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Thumbs up HTC Desire Froyo solution (T-Mobile UK)

I had this problem and tried everything suggested above, but none of it worked.

In the end the solution that worked for me was to use the earlier unrevoked 3.21. Worked with no problems at all, really straight forward.

I downloaded it from here Download unrEVOked 3.21.exe from Sendspace.com - send big files the easy way (got the link from xda-dev forum, but can't remember the exact page and who to credit for it).
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Old January 22nd, 2011, 06:32 PM   #25 (permalink)
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I got this on a friends evo recently, and i just ran it a second time and it seemed to work.
If the issue comes up for anyone, try to turn off all things running, do a reboot, and then trying again.
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Old February 6th, 2011, 10:38 AM   #26 (permalink)
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Hey all... I also received the "firmware too new?" error message; I uninstalled "APP List Backup", and then my install was just fine. Good advice posted earlier.
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Old February 20th, 2011, 05:28 PM   #27 (permalink)
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Default Same Problem After Factory Reset- Windows & Mac!!!

HELP!!! I'm having the same problem on my HTC EVO and am very frustrated! I have seemed to have done all the steps, but can only maintain Root through Unrevoked3 for 1-2 minutes before my phone reboots and I get the same error:
Error: failed to get root. Is your firmware too new?

I have factory reset my phone, and it still is happening. I have the same ability to Root, both on my Windows machine and my Macbook, and I can do perform tasks during this brief period of time. But they both loose the connection, my phone reboots, and I get the error message again.

Any other suggestions please???

Thanks.
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Old February 20th, 2011, 05:32 PM   #28 (permalink)
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HELP!!! I'm having the same problem on my HTC EVO and am very frustrated! I have seemed to have done all the steps, but can only maintain Root through Unrevoked3 for 1-2 minutes before my phone reboots and I get the same error:
Error: failed to get root. Is your firmware too new?

I have factory reset my phone, and it still is happening. I have the same ability to Root, both on my Windows machine and my Macbook, and I can do perform tasks during this brief period of time. But they both loose the connection, my phone reboots, and I get the error message again.

Any other suggestions please???

Thanks.
So, it's still in the process of rooting when it reboot, then comes back with that error? If you turn the phone off, then back on while pressing and holding volume down, you will get to hboot. Do you see S-ON or S-OFF? While in hboot, select the recovery option. Where does it take you? If you boot up normally, do you have the superuser app in the app drawer?
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Old February 20th, 2011, 06:04 PM   #29 (permalink)
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Ok, so I'm really a newbie apparently at this- sorry for the ignorance. I do not see S-ON or S-OFF? While in hboot, I can select recovery option, and it goes to "ClockworkMod Recovery v2.6.0.1" and has 9 menu selections. Where do I go from there?

Thanks!
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Old February 20th, 2011, 06:14 PM   #30 (permalink)
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Once in Hboot, it will look similar to this:


SUPERSONIC EVT2-3 SHIP S-OFF
HBOOT-0.97.0000
MICROP-041f
TOUCH PANEL-ATMEL224_16ab
RADIO-2.15.00.09.01
Aug 19 2010, 14:29:08

Hboot will likely be different but you are looking for where it says s-off at the top. If you have recovery, you should be rooted.

Check in your apps drawer and make sure you have Superuser installed. Download the terminal emulator from the market. Open it and type su. The $ should change to # if you are rooted.
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Old February 20th, 2011, 06:27 PM   #31 (permalink)
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Ok, so now I see it says S-OFF on the top. I do not have Superuser installed yet. I'm really sorry, but I've spend a day and a half looking at this stuff, and am getting confused I think... So what should my next step(s) be at this point.

Thanks for your patience and help- I really appreciate it...
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Old February 20th, 2011, 06:28 PM   #32 (permalink)
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Yes, do exactly what Xtremedays suggested to determine if the rest of the process worked. Just because you have Clockwork doesn't mean you have S-OFF, but this current version of unrevoked seems to bomb out after granting S-OFF, but messes up recovery. Because of that, you probably do have S-OFF, but check anyway.

EDIT: Ok, nevermind. So you have S-OFF and Clockwork. That's a very good thing. Go ahead and do the test with the terminal emulator (run su). Whether it works or not, go install Superuser from the market, then try. If it still doesn't work, you'll be able to root your rom with z4root. Try the terminal first.
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Old February 21st, 2011, 11:04 AM   #33 (permalink)
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Yippee- in Terminal Emulator, if I type in su it DOES come back with a # sign! I've installed SuperUser, and have root access and rooted apps!

Thanks for all your guys help with this!!!
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Old February 21st, 2011, 11:29 AM   #34 (permalink)
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Glad you got it.
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Old February 21st, 2011, 02:54 PM   #35 (permalink)
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OK, so the first time I ran this it went through ok and said "done".
But I have S-ON still.
I tried again and now I get the "too new" error.
Downloaded terminal and can su to # - and see files in /data - but I still cannot uninstall factory apps, I guess because I need S-OFF?
I have a GSM Desire, HBOOT-0.93.0001

Do I need to user AlphaRev...?
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Old February 21st, 2011, 03:19 PM   #36 (permalink)
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Quote:
Originally Posted by jmbillings View Post
OK, so the first time I ran this it went through ok and said "done".
But I have S-ON still.
I tried again and now I get the "too new" error.
Downloaded terminal and can su to # - and see files in /data - but I still cannot uninstall factory apps, I guess because I need S-OFF?
I have a GSM Desire, HBOOT-0.93.0001

Do I need to user AlphaRev...?
Right, you need S-OFF to remove anything on /system. If you turn the phone off, then turn it back on while pressing volume down to get to hboot, do you still see S-ON? If you select recovery, where does it take you? If you have Clockwork recovery, but still have S-ON, you need to flash unrevoked-forever from recovery. You can get it here. Copy the zip to the root (top level) of your sdcard, reboot back into recovery, select the option flash (install) a zip from the sdcard, select the unrevoked-forover zip, and let it flash. Verify in hboot that you have S-OFF after that. Answer the above questions before doing that, though, so that we know that's exactly what you need to do.

Welcome to the forums, by the way .
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Old February 21st, 2011, 03:58 PM   #37 (permalink)
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Thanks for the quick reply and welcome!
I saw "forever" but it only mentions CDMA, not GSM so I wasn't sure whether to try it...
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Old February 21st, 2011, 05:13 PM   #38 (permalink)
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Welcome from me as well. I'm not sure which Desire you have, but you should probably re-post your question HERE (HTC Desire, all things root), as there are many differences between CDMA phones and GSM phones. The folks there will be better able to help you, this is not meant to say that akazabam isn't helpful!
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Old February 21st, 2011, 05:27 PM   #39 (permalink)
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Haha, sorry, I didn't even notice you said you had the desire. Sorry, yeah, you'll want to ask over there. Don't try what I suggested . I took for granted the fact that we're in the Evo section. My bad .
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Old February 22nd, 2011, 03:17 AM   #40 (permalink)
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I didn't spot I was in the Evo section originally - so apologies. I had been googling the error I got and stumbled across this thread! Will head over to the Desire forum now.... <door closes>
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Old February 24th, 2011, 09:00 PM   #41 (permalink)
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Thumbs up

Quote:
Originally Posted by hellbrandt View Post
I had this problem and tried everything suggested above, but none of it worked.

In the end the solution that worked for me was to use the earlier unrevoked 3.21. Worked with no problems at all, really straight forward.

I downloaded it from here Download unrEVOked 3.21.exe from Sendspace.com - send big files the easy way (got the link from xda-dev forum, but can't remember the exact page and who to credit for it).

Thank you so much. I've been using the latest version for so long and kept getting the (is your firmware too new) message and had given up. Decided to do a search and try again and found your suggestion and it worked perfectly.

Thanks again
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Old February 25th, 2011, 08:39 AM   #42 (permalink)
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I uninstalled an app. It was called Zevo or something like that. That fixed the problem for me.
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Old March 5th, 2011, 07:22 AM   #43 (permalink)
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For me connecting into mass storage mode instead of charge only worked fine
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Old March 7th, 2011, 11:11 PM   #44 (permalink)
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Default Just run it again

I got the same message, but i just run it again and worked for me. (my mistake was, after it boot him self I try to connected into charge) just let the unrevoked do his work.
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Old March 8th, 2011, 02:02 AM   #45 (permalink)
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i just registered to say this: THANK YOU for posting the link to old unrEVOked 3.21. It works perfectly without the need to do anything special.

The newest version simply does not work for my SLCD Desire GSM.
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Old March 8th, 2011, 03:13 AM   #46 (permalink)
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Quote:
Originally Posted by TeamTJ View Post
I was attempting to root my phone using the instructions found here http://androidforums.com/evo-4g-all-things-root/194918-rooting-dummies-extras-18.html

When I run reflash_package.exe everything goes well until it says "Running Root..." After a while I get the following error:
Now I am at a loss as to what I need to do/know so I can complete the root successfully.

Anyone able to help?

Thanks!
I'm almost positive that mine did that the first time I rooted. I think I just unplugged and replugged until it worked. When was the last official update you received or have knowledge of receiving?

Back in December when I rooted using unrEVOked, I had just updated and unrEVOked at the time wasn't able to work so I had to wait about a week and then they finally came out with the new unrEVOked software for our versions.

If you had an update come recently, expect that to be your problem, if not, then just unplug and replug 3-5 times and if it keeps showing the message, your firmware is probably too new. 3 times should be suffice to tell you if it is or isn't.
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Old March 8th, 2011, 06:13 PM   #47 (permalink)
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Hello friends, i'm in same situation, show the message (...too new), I cleared all data of cell, im trying initialize the recovery, but my cell shows some image(dont shows files to navigate), i tryed root using USB storage, but dont works, help me plz!

Tnx
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Old April 21st, 2011, 03:24 PM   #48 (permalink)
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Lol, it did work factory reseting weird, maybe its just some stupid excuse for something
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Old April 21st, 2011, 03:27 PM   #49 (permalink)
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Quote:
Originally Posted by VMord View Post
Lol, it did work factory reseting weird, maybe its just some stupid excuse for something
There are times that apps that you download can interfere with the process. Factory reset deletes everything but what the phone came with and makes it basically a clean slate to start from.
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Old April 30th, 2011, 11:08 PM   #50 (permalink)
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Lost root on an Unrevoked3 Evo 4G and found this thread while trying to solve my problem. Turns out that switching from charge only to hard disc drive was also the solution for me. No clearing of data or wipes required. If you're getting this error I say to try this first as it's easiest.
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