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Old December 28th, 2012, 07:04 PM   #1 (permalink)
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Is there anyway for me to get my evo back to stock so I can go to Sprint for help with ny phone? I don't want them to see that I messed with it and not cover the problems I'm having.

For some reason I have a dead spot in the center of the screen. I can't move icons up or down past the center because of it. And you can even notice it stop scrolling when browsing we pages.

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Old December 28th, 2012, 07:05 PM   #2 (permalink)
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By the way I am on build 3.15.

Its not always a constant thing either. I completely wiped everything and re installed Rom with no change.
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Old December 28th, 2012, 09:16 PM   #3 (permalink)
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ok so we need some more info first.

so do you have s-on or s-off? what is your hboot?

do you want to unroot? or do you just want to flash a stock rom(this is what i would recommend)?

and if you want to unroot, there is really no need. sprint has a new policy about rooting, but they do not really advertise it so many do not know about this....but please read the experience of one of the devs putting the policy to the test: Sprint Policy Put to the Test
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Old December 28th, 2012, 09:22 PM   #4 (permalink)
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If you have wiped system and flashed a new rom you can rule out software issues

Moreover, sprint has to treat rooted users the same as everyone else. Personally, I'd flash the stock Rom and tell them the issue. No reason to unroot.
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Old December 29th, 2012, 07:10 AM   #5 (permalink)
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If we know the hboot # maybe we can try an RUU before you take it back. Maybe it'll fix it. You're probably looking at a hardware failure tho.
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Old December 29th, 2012, 08:43 AM   #6 (permalink)
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I think pretty much as long as you have insurance and a sense ROM they will more than likely just replace the device. Only need to change ROMS if its AOSP I would think.
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Old December 29th, 2012, 03:41 PM   #7 (permalink)
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it does sound like hardware. I am eager to hear how this story plays out.

Well, for your sake, of course.
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Old December 29th, 2012, 06:18 PM   #8 (permalink)
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Quote:
Originally Posted by ocnbrze View Post
ok so we need some more info first.

so do you have s-on or s-off? what is your hboot?

do you want to unroot? or do you just want to flash a stock rom(this is what i would recommend)?

and if you want to unroot, there is really no need. sprint has a new policy about rooting, but they do not really advertise it so many do not know about this....but please read the experience of one of the devs putting the policy to the test: Sprint Policy Put to the Test
S-Off, working on 1.12

if I could get by with stock Rom I would like to go that route.
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Old December 29th, 2012, 09:01 PM   #9 (permalink)
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Quote:
Originally Posted by spdkilz02 View Post
S-Off, working on 1.12

if I could get by with stock Rom I would like to go that route.
Yup, just flash the stock JB rom from the rom and kernel list Ocn posted up, and you'll be good going into a store.

As long as you're on the latest firmware and stock rom, they really can't say anything about hardware issues.
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