Go Back   Android Forums > Android Phones > HTC EVO 4G > EVO 4G - Support and Troubleshooting

New Forums: Nexus Player | Nexus 9
test: Reply
 
LinkBack Thread Tools
Old July 8th, 2010, 10:46 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Jun 2010
Posts: 26
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 1 Time in 1 Post
Default HTC Sync not working

I have had my Evo since day 1. Sync has worked perfectly until today. It started by syncing hlf my info and then timing out. Then it stopped connecting completely. I blew out HTC sync from my PC, reinstalled the new version from HTC's website, and still not connection. It says it isn't finding HTC Sync on my PC yet is connects to charge and as a hard drive.

SO FRUSTRATING!!!

Any ideas?

Advertisements
ryanmiller78 is offline  
Reply With Quote
sponsored links
Old July 9th, 2010, 12:08 AM   #2 (permalink)
Member
 
Join Date: Jun 2010
Location: Cali
Posts: 255
 
Device(s): HTC Evo 4G
Carrier: Not Provided

Thanks: 1
Thanked 56 Times in 32 Posts
Default

Try a different USB port?
__________________
HTC Evo 4G!
htcevolee is offline  
Reply With Quote
Old July 9th, 2010, 12:10 AM   #3 (permalink)
Member
 
Join Date: Jun 2010
Location: Cali
Posts: 255
 
Device(s): HTC Evo 4G
Carrier: Not Provided

Thanks: 1
Thanked 56 Times in 32 Posts
Default

See if this works.


The solution is not ideal, but follwo the steps below and it should be OK.
1. Connect your EVO to your PC via USB
2. Turn it off (hold the power button down for a bit, don’t just put it to sleep)
3. Turn it back on again.
htcevolee is offline  
Last edited by htcevolee; July 9th, 2010 at 12:14 AM.
Reply With Quote
Old July 9th, 2010, 12:17 AM   #4 (permalink)
Member
 
Join Date: Jun 2010
Location: Cali
Posts: 255
 
Device(s): HTC Evo 4G
Carrier: Not Provided

Thanks: 1
Thanked 56 Times in 32 Posts
Default

Select USB debugging on your phone
If you have set up HTC Sync to auto sync Outlook contacts and calendar (or Outlook Express contacts), make sure USB debugging is selected before connecting the USB cable to your phone and your computer.
  1. Press HOME > MENU, and then tap Settings > Applications > Development.
  2. Tap the USB debugging check box if it's not selected.
htcevolee is offline  
Reply With Quote
Old July 9th, 2010, 12:18 AM   #5 (permalink)
Member
 
Join Date: Jun 2010
Location: Cali
Posts: 255
 
Device(s): HTC Evo 4G
Carrier: Not Provided

Thanks: 1
Thanked 56 Times in 32 Posts
Default

HTC Hero - Problem Connecting Your Phone to Your Computer with HTC Sync?
htcevolee is offline  
Reply With Quote
Old July 9th, 2010, 06:01 AM   #6 (permalink)
New Member
 
Join Date: Jul 2010
Location: Staffordshire, England
Posts: 1
 
Device(s): HTC Desire
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
stevallangrice@googlemail
Default htc Sync and Desire.

Hi,

I have a HTC Desire but HTC Sync will not sync my phone calender with Outlook on my PC. I have been speaking with HTC technical dept and they are not able to sort out the problem.

I am using Outlook 2007 on Windows Vista 32.

Does anyone else have this problem?
SteveGrice is offline  
Reply With Quote
Old July 9th, 2010, 08:17 AM   #7 (permalink)
 
Join Date: Jun 2010
Posts: 137
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 36 Times in 11 Posts
Default

Quote:
Originally Posted by SteveGrice View Post
Hi,

I have a HTC Desire but HTC Sync will not sync my phone calender with Outlook on my PC. I have been speaking with HTC technical dept and they are not able to sort out the problem.

I am using Outlook 2007 on Windows Vista 32.

Does anyone else have this problem?
Its a software problem. My phone will sync on my laptop with Vista but it wont on my Win 7 laptop. The software says its both Vista and Win 7 compatible but its B/S there is a problem with the sync software.
FunDroid is offline  
Reply With Quote
Old August 26th, 2010, 10:59 AM   #8 (permalink)
New Member
 
Join Date: Aug 2010
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by FunDroid View Post
Its a software problem. My phone will sync on my laptop with Vista but it wont on my Win 7 laptop. The software says its both Vista and Win 7 compatible but its B/S there is a problem with the sync software.

oh dear- i've JUST got my new htc desire today and here we are with problems on day 1.
I thought it was me - i installed htc sync from web and sd card and the newer version. Non are working.
Phone searches for htc sync on my computer and fails to find it.
any help appriciated. running vista32.android2.2
iansian is offline  
Reply With Quote
Old August 26th, 2010, 11:23 AM   #9 (permalink)
Junior Member
 
Join Date: Jul 2010
Location: Brookfield, WI
Posts: 24
 
Device(s): HTC EVO 4G
Carrier: Not Provided

Thanks: 8
Thanked 2 Times in 2 Posts
Default

Check to make sure there's nothing wrong with your HTC USB Cable by changing the default connection type to 'disk drive' (menue-settings-connect to PC-default connection type).

If it's working correctly your windows pc should give you a pop-up asking how you want to veiw the attached storage device (the sd card on your EVO).

When I tried this I could see that there were connection problems as the dialogue box would open and close. Switching usb ports didn't help. The only thing that worked was plugging in my $3 replacement cable. Since then no problems.
steve053 is offline  
Reply With Quote
The Following User Says Thank You to steve053 For This Useful Post:
minnebarista (October 6th, 2010)
Old October 6th, 2010, 11:38 PM   #10 (permalink)
New Member
 
Join Date: Jun 2010
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

THANKS! Indeed, it WAS the micro USB cable I was using. As soon as I switched, it all worked.
minnebarista is offline  
Reply With Quote
sponsored links
Old October 25th, 2010, 03:30 PM   #11 (permalink)
Junior Member
 
Join Date: May 2010
Posts: 29
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by SteveGrice View Post
Hi,

I have a HTC Desire but HTC Sync will not sync my phone calender with Outlook on my PC. I have been speaking with HTC technical dept and they are not able to sort out the problem.

I am using Outlook 2007 on Windows Vista 32.

Does anyone else have this problem?

Did you ever get anywhere with this?

My wife is having the same problem. We sync 2 EVOs to the same computer. Mine works fine but hers will not sync EVO Calender events to PC... she can only sync PC to EVO.
Her contacts sync both ways normal , it's just a problem with the calender events.

We have tried different USB cable and I have even reset her phone, deleted everything on it , and reinstalled.

Thanks!
FlyboyJr is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > HTC EVO 4G > EVO 4G - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 04:11 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.