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Old August 5th, 2010, 07:48 PM   #1 (permalink)
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Default PC Won't Detect EVO after 2.2 upgrade

Yet another problem I'm having after upgrade...

I plugged my EVO into my PC via USB to transfer videos and the PC won't detect it. I have it set as "Disk Drive" by default but it won't do anything...just starts charging. I even selected "ask everytime I connect" and it still won't do anything.

Any suggestions?

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Old August 6th, 2010, 12:28 PM   #2 (permalink)
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Try re-installing the most recent version of HTC sync on your PC. I have had to do this several times and nobody at HTC or Sprint can tell me why.
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Old August 6th, 2010, 04:38 PM   #3 (permalink)
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same problem, re-installed HTC sync, and still the PC does not recognize the phone. Can't sync outlook contacts and calendar. anyone have a fix for this?
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Old August 8th, 2010, 05:10 PM   #4 (permalink)
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Default Sync won't recognize

Dang

I am having the same problem sort of. The HTC Sync will sync with outlook but it will not recognize the Evo as a disk drive.
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Old August 25th, 2010, 01:16 AM   #5 (permalink)
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Default Im having the same issue

I plugged the usb cord into my phone then into my pc. It doesnt even bring up the detection screen like it use too when I first got the phone. So if any one can tell my why its doing this it would be great. Im running windows 7 and android 2.2
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Old August 25th, 2010, 11:21 AM   #6 (permalink)
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Don't know if this is something you've tried, but I found that on my PC if I use a third party USB cable, I get an error message saying I don't have the proper drivers installed, but if I use the USB cable that came with the Evo, it works. Might be worth a shot.
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Old August 25th, 2010, 11:28 AM   #7 (permalink)
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Quote:
Originally Posted by blakethomas View Post
Don't know if this is something you've tried, but I found that on my PC if I use a third party USB cable, I get an error message saying I don't have the proper drivers installed, but if I use the USB cable that came with the Evo, it works. Might be worth a shot.
noticed this too
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Old August 25th, 2010, 11:47 AM   #8 (permalink)
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Also make sure you haven't killed the PC Synchronization process on the phone.

This has nothing to do with HTC Sync - it provides the usb detection and is in charge of giving that prompt dialog to connect as Charge only, Disk drive, etc.
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Old October 26th, 2010, 10:22 PM   #9 (permalink)
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Quote:
Also make sure you haven't killed the PC Synchronization process on the phone.

How does one know if they killed the PC Sync Process? "Background data" and "Auto-sync" are both checked in settings.
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Old October 27th, 2010, 01:57 AM   #10 (permalink)
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Originally Posted by Capsaicinburn View Post
How does one know if they killed the PC Sync Process? "Background data" and "Auto-sync" are both checked in settings.
Check running services ...or uninstall all task killers and start up monitors...reboot phone and pc ...try again.
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Old October 27th, 2010, 10:09 AM   #11 (permalink)
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Thanks Mr. Ed. My problem is now solved.
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