Packdog

Ok, backstory: New Evo (sprint, obviously), had a friend try to send me a pic message but it would not download saying "generic network failure." Someone said it was probably becuase the sender was on a different carrier. Later I tried to send out a pic, but it didn't work either saying "generic network failure" and "message not downloaded." Tech support is, as always, useless so I had to find the fix myself. Below is the fix, not a work around, the real fix (for other carriers your MMSC address will be different).

Using "APN Backup & Restore," which is free on the market, you need to backup your APN file. Name it "APN-Broken.xml". Connect your phone to your computer as "disk drive" and using notepad correct the code to match what is shown below or just cut and paste.

FIXED Code:
<?xml version='1.0' encoding='UTF-8' standalone='yes' ?>
<apns count="1">
<apn name="Production" numeric="00000" mcc="000" mnc="00" apn="1" user="null" server="null" password="null" proxy="null" port="null" mmsproxy="null" mmsport="null" mmsprotocol="2.0" mmsc="http://mms.sprintpcs.com" type="mms" />
</apns>

Save your changes as "APN-Fixed" and make SURE it is saved as a .xml. Using APN Baqckup & Restore again, restore your new APN. Perform a soft reboot and you are back in business.

Original Broken Code: In bold is what I think the problem is...
<?xml version='1.0' encoding='UTF-8' standalone='yes' ?>
<apns count="1">
<apn name="Production" numeric="00000" mcc="000" mnc="00" apn="1apndroid" user="null" server="null" password="null" proxy="null" port="null" mmsproxy="null" mmsport="null" mmsprotocol="2.0" mmsc="http://mms.sprintpcs.com" type="mmsapndroid" />
</apns>

Last edited by Packdog; April 16th, 2011 at 05:46 PM.

Mr. Ed

Odd...I wonder how it gets changed.

I am not on a sense based rom currently to verify but doesnt restoring the data profile reset the apn settings?

Packdog

"reset the data profile?" I'm not sure I understand what you mean, I'm pretty new to the android platform... are you talking about a factory reset?

E30Nova

Dang...I was hoping this would fix my MMS issue in MIUI so I did everything and my MMS still doesn't work.

__________________
Matt

Mr. Ed

It is in menu.settings.updates

Or can be forced by following the directions I posted for faster 3g

gm87

Thanks OP! I'm trying this out now and will post with any questions. Have been frustrated for sometime about this!!

Fingers crossed .

Dgulli

I have had a similar problem for months. After completing your fix all of the messages that were not able to download before downloaded. Thank you!

dublinx

Having this problem since an text/tower outage in my area 4 days ago.
My default apn settings are a little different

<?xml version='1.0' encoding='UTF-8' standalone='yes' ?>
<apns count="1">
<apn name="Production" numeric="00000" mcc="000" mnc="00" apn="1" user="null" server="null" password="null" proxy="null" port="null" mmsproxy="68.28.31.7" mmsport="80" mmsprotocol="2.0" mmsc="http://mms.sprintpcs.com" type="mms" />
</apns>

I am setting my mmsproxy and port to null and doing a retry
--
p.s. Why are so many having this problem? I am chapped!!!
I did a factory reset prior to my soon to be attempted 2nd fix.
The factory reset did NOTHING!!!!

bscabl

my apn is even stranger than this... i have 3 listings..

<?xml version='1.0' encoding='UTF-8' standalone='yes' ?>
<apns count="3">
<apn name="Sprint" numeric="310120" mcc="310" mnc="120" apn="1" user="null" server="null" password="null" proxy="null" port="null" mmsproxy="null" mmsport="null" mmsprotocol="2.0" mmsc="http://mms.sprintpcs.com" type="mms" />
<apn name="Sprint World" numeric="3161" mcc="316" mnc="1" apn="cinet.spcs" user="null" server="null" password="null" proxy="null" port="null" mmsproxy="null" mmsport="null" mmsprotocol="null" mmsc="null" type="default" />
<apn name="Sprint" numeric="310120" mcc="310" mnc="120" apn="1" user="null" server="null" password="null" proxy="null" port="null" mmsproxy="null" mmsport="null" mmsprotocol="2.0" mmsc="http://mms.sprintpcs.com" type="mms" />
</apns>

needless to say, im not sure what to do here.

skydiverscott

My settings were:
apn="-1"
type="-mms"

I changed to "1" & "mms" and it fixed the issue,

Thanks for the great post!

Malibu108

skydiverscott and anyone out there: I am newbie to Evo and smart phone, are you following the step by step by packdog by way of hooked your cell phone to your computer? DO you know a way without using the computer? Thanks for the help.

djqwikcut

none of the fixes work for me. I even look at HTC EVO 4G not Sending/Receiving MMS Messages End of Line. but that didnt work either. I have everything correct but get a GENERAL NETWORK FAILURE sending or receiving MMS.. any ideas??

schoudha

I m having HTC Evo 4G (Relance network, India). Can you help me to do these settings on my phone, because there is no option like APN.

Settings --> Wireless and Networks --> Mobile Networks
Under CDMA TAB select Access Point Names
Go To Menu --> New APN
Fill up the following details
Name : Reliance Netconnect
PPP Digit : #777
User name : <10 Digit Mobile Number>
Password : <10 Digit Mobile Number>
Go To Menu --> Save
Select the newly created APN