February 1st, 2012, 08:43 PM
All Hail Asimov!!!
Join Date: Dec 2010
Location: Pittsburgh, PA
Device(s): EL TEvo, The OG (wife), Hero (retired)
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Originally Posted by katie123
I did do the new update for my evo but it has done this before. In the past this happened and I just restart my phone and then it works, but it didn't work this time.... I tried using 4g and wifi and the internet still doesn't work.
I also can use any apps that use internet like Facebook and apps...whats wrong with my phone?
Hey Katie123, hows it going!!!
Before you take it into Sprint, I would try to update your prl and data profile.
Go under menu / settings / updates / update PRL select that and let it do it's thing.
Once that is done, select update profile, once again let it do it's thing.
Also if you have access to a wifi connection, you might need to turn on your wifi to get the data to download. If you get errors, turn on your wifi and try the PRL and data Profile update again.
Hopefully that gets your interwebs back up and running.
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