IOWA

Probably bad sd cards. Happens more than you think. Also, could be 100% user error as well.

Tapatalk. Samsung Moment. Yep.

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Comment not was not for this thread.

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Last edited by SirSlayer; May 30th, 2010 at 11:23 AM.

Bek

There's several of us, and I'm not using ATK.

Try again.

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Caloy

The issue posted on other threads.

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cary328is

Bek -

Just out of curiousity, do you have another SD card you can compare the problematic one with? I don't have any but I was wondering if some manufacturers are using a more flimsy thin plastic than other brands. I'm also wondering if the contacts are raised enough to keep in constant contact with the pins.

Thanks

Lloyd50

Ok guys. I had my girls 1gig Sd in and had no issues. I just went out and picked up a new 8gig sd. So far no issues out of the new 8 gig sd that I purchased. Will report back with the status of my 8 gig sd that I'm using now.

Bek

Good news for now -

I used the SD Formatter Tool linked to earlier, and fully formatted the SD card. Took my system about 30 minutes to do. Since then, I've reloaded 2 gigs worth of photos and MP3s, and have not been able to reproduce the failure again.

Hopefully that did the trick. To the others who have been having issues, back up your files then try it as well. Hope this sticks!

Unfortunately, I do not have another card. My 16gb card is en route from Amazon and should be here Monday or Tuesday.

I had added some scotch tape to act as a shim, to ensure that there is constant contact.

SirSlayer

AAAAhhhh i see now....yea not an issue for me I have my own 16GB card that have all my apps and stuff already waiting for the EVO....Have used it in 2 other android phones and works great. That would suck if the stock card has issues but I am sure sprint or BB will replace it and its certainly shouldn't be a deal breaker or cause to worry.

h2_hummer

OK, so this is getting worst. At first it was just a one time thing. Tonight it happened about 5 out of 10 times I tried to use the camera. Sometimes turning it off and back on would fix it. Sometimes I had to remove the battery. Once I had to remove the card.

Could someone tell me what folders I need to copy to keep what I already have on the card? I have a new 16GB card that I can switch to. Should I format it in the EVO or use the SD Formatter that someone mentioned above?

Thanks... C

Bek

Someone in the main thread linked to an Android developer bug thread. There was an implication that this could be OS based, but the thread itself is inconclusive.

I'm thinking/hoping a solid, zero'd out reformatting will do the trick for me.

Bek

The only folder I pulled off was the DCIM folder, which contains your camera photos, and the media folders I put there myself.

Archon810

Posted this a few minutes ago, trying to get Sprint, Google, and HTC to solve this ASAP, hopefully before it launches on the 4th and a horde of unhappy customers start calling them: Is HTC EVO 4G About To Be Launched With A Massive Defect In The Included 8GB MicroSD Card?

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Last edited by Archon810; May 29th, 2010 at 10:03 PM.

Bek

Didn't know you were tied to Android Police - good site you got there.

Well try reformatting the card with the official app, and see if that helps you. Seems to have done the trick for me thus far.

theone29

Ahh, you beat me to it. My Google Alerts just delivered the same news you just posted.

There is probably be a recall with a swapout.

Rob_A

if it was OS based, wouldn't it be happening on ALOT more Evos? Unless it was a certain app or setting that caused the SD card to become unreadable.

I'm still going with the "Bad SD Card" theory. I wonder who makes the Micro SD cards that Sprint is including in the Evo.

Bek

Sandisk - so not a crap manufacturer.

Rob_A

Thanks, I didn't know what brand they were using.

twospirits

I've had sd card issues with my WinMo phones but have yet to have one with my Heros or my sisters Moment.

TS

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wase4711

is there a sd formatter program you can use on a mac?

thanks

neodorian

You would be surprised how many low quality cards get passed off as brand name and sold to major retailers.

On MicroSD Problems bunnie's blog

Kind of a long read... tl;dr version: Chumby maker ordered a ton of MicroSD cards only to find many were defective, leads to investigation into seamy world of grey market MicroSD cards and late night factory "ghost runs".

koolhand79

I've never had any issues with my SD card in my hero or my Evo. Both have worked great. And I uae ATK.

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aldo

Just got the error again. So the SD Formatter doesn't seem to do the trick. Will try another 8GB SD card I have here that I used with my old Nexus One.

Edit: This card seems to work fine. It was also formatted with SD Formatter and I tried everything to get the no permissions error to come up and nothing. Looks like a hardware issue?

Last edited by aldo; May 29th, 2010 at 11:02 PM.

Aridon

I think odds are good we see an update at release or right after

Archon810

Thanks :-] - I'm the founder, yeah.

twospirits

With all due respect to the OP, I am renaming the thread from:
"EVO 4G owners: Do you have the same dismount/disappearing SD card problems?"
to
"Issue: Dismount/disappearing defect in the Included 8GB MicroSD?"

also added the thread to the "All Forum Links" thread.

TS

bvalenzu25

I contacted sprint about this problem tonight, they told me they knew about it already. Sprint said the only phones that have this problem are the ones that google gave to their employees and to the reviewers. It was a software issue,apparently the issue was only with the first 2,000 phones google gave out. With the phones being released on June 4th, the software issue is resolved. I am switching form the Crap pre to the HTC Evo 4G, and I am glad to now be a part of Android Forums. Thanks guys and have a good night.

Lakers back in the Finals baby. Boston is next

amit84

Could Sprint’s HTC Evo 4G Be Launched With Massive Defect In Included 8GB MicroSD card? | AndroidSPIN

not sure what to think of this...

Thefoodman52

I could care less... that's $30... a drop in the bucket. Hey, I'm fine with this measly 2gb card. (I feel old... I remember having a 128mb jump drive and thinking it was a lot of space) I only really use it for the camera and whatnot, that and I dump whatever pictures I take through the day as soon as I get home. If the 8gb card that's thrown in is total bunk, it'd be a disappointment, yes, no doubt. But it's only a trinket so you don't have to go out and get one right away. The 2gb that came on my Hero is small, but it's enough to get me started, which I think is the point of them.

NSXLA

There is already a thread for this - Delete =] Stop being a gando.

SirSlayer

Could Sprint’s HTC Evo 4G Be Launched With Massive Defect In Included 8GB MicroSD card? | AndroidSPIN The word is out!!!! I Think it will get fixed before launch....I am thinking the google I/O phones were guinea pigs.

p00kienrayray

any manufacturer's defects = covered by 1 yr. warranty. if its an sd card issue, thats a super easy fix, no need to send the phone back to sprint.

Bek

Mod merged, thanks

Last edited by Bek; May 30th, 2010 at 12:17 AM.

Bek

Who did you contact? Customer care? An actual tech rep? Did they resolve it or just make up an excuse?

railslave

i remember the mogul having the same issue, i think it was software related

twospirits

Threads merged.

TS

crumsnatcha

From the Facebook Evo fan page, courtesy of Robert Becher:

"I contacted sprint about this problem tonight, they told me they knew about it already. Sprint said the only phones that have this problem are the ones that google gave to their employees and to the reviewers. It was a software issue,apparently the issue was only with the first 2,000 phones google gave out. With the phones being released on June 4th, the software issue is resolved."

newone757

i just had this happen, battery pulled solved it temporarily but we better get in on some of that software fix action!!!

MisterEd

Considering there are only around 5000 phones out in the wild (and how many of those are being used at all and of those that are being used how many are heavily accessing the uSD card), I definitely think there is something to worry about. There are no "masses" yet so the number of posts here seem disproportionate. I'm hoping it's a software issue because if the issue is related to the hardware it's going to require a recall of all the devices manufactured to date.

GeneralPatton

Let's hope this is accurate for us waiting for the June 4th release, and let's hope Sprint does some form of software update for those who eBayed the Google I/O phones!

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Colorado_Al

I have phone "googlehtcevodemo138" I had this problem the first time I started the phone. Reseated the card and did not have the issue until this morning, 6 days later. Reseated the card and then no error.
I have an 8GB microSD from my TP2 that I just reformatted on my PC and I am going to use it and see how it goes.

Curious, 8GB microSD from my TP2 when formatted fat32 lists 7.60 GB available.
8GB card from Google I/O when formatted fat32 lists 7.39 GB available.

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Last edited by Colorado_Al; May 30th, 2010 at 08:55 AM.

AM2

i formatted a 16g last night on my laptop, and it showed available space as 14.58g....is it normal for an empty card to show less mem like this...r there hidden files or something?

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Colorado_Al

It is normal to show less space, as the formatting takes some room.

bvalenzu25

I spoke to a Sprint tech and she spoke to her supervisor. She was very helpful, and the info she gave me was very accurate.

Bek

And what additional info did she give you? Did they not address whether current Google I/O Evo holders would be able to obtain fixes? Your posts read as if you're withholding additional information, which is not being terribly helpful to those of us here in the thread who have been experiencing the issue.

Rob_A

" When you format a memory card, the size indicated by your device or PC may appear smaller than the advertised capacity of the memory card.
Computer Operating Systems commonly define 1 Megabyte (MB) as 1,024 Kilobytes (KB). Flash Memory Card Manufacturers commonly define 1 Megabyte (MB) as 1000 Kilobytes (KB).
Therefore, a memory card with an advertised capacity of 128MB may show a smaller formatted size on a PC. This is standard for all memory cards. "

Rizop

I have had this issue as well. I keep reseating the card , but this happens every couple of days. I sincerely hope this isn't a hardware issue

wase4711

Sprint has said this is a software issue with the pre-release EVO's,and ALL the units coming out on the 4th of June have had this software updated and fixed...end of story, hopefully

Colorado_Al

I don't buy it. I'm betting that all of the Google I/O and retail units were boxed at the same time with the same SW.

shokher99

So I saw the no permissions message on my camera after the long format procedure. Needless to say I was bummed. The thing is I left the phone on because I was going to change the battery in a few minutes anyways. Well long story short, I opened the camera app again without reboot and it recognized the card. Hmmmm. Now what?

spridell

I am sorry but I dont buy it either. These phones have been boxed and ready to ship out for a while now.

There is no way Sprint or HTC handed out 2,000 "test" units to the Google conference people. That would be suicide for both of them.

If RS alone has gone through 200,000 pre-orders there is now way from last week when the google people got their phones until the release next week that all those phones will be fixed.

I am willing to put money on it that if the google phones have this problem the phones next week will have this problem also.

On a side note: I have been using a 16gb card in my EVO for about 3 days and have not had the problem yet. Keeping my fingers crossed.