Sounds promising. I have a spare 8GB card that I had in my HTC TP2. I formatted it and am using it now. Been 4 days and not a single problem. I think the problem is a bad batch of SD cards from SanDisk shipping in the EVOs. Sprint and RS and BB better be ready to replace them when the EVO goes on sale.
I'll be thrilled if that is all this turns out to be.
Quote:
Originally Posted by ecaggiani
I switched cards with my Hero's 8GB and it seems fine EXCEPT that maybe once a day or so, the card starts running slow (checked by SD Card Speed Test app). A reboot fixes the speed. Makes me wonder if I don't reboot if it will eventually start failing again.
Interestingly enough, I have had issues with uploading images to Picasa where the images show up on Picasa with some corruption (jaggy grey bar at the bottom). Seems to only happen when the card is in the funky slow state. A reboot and reupload fixes it.
Now HERE'S where it gets even MORE interesting...the same thing is happening on my Hero! And I've updated my Hero to 2.1 and it has Sense on it as well.
I'm not saying these issues are necessarily related, but it's simply more data to figure out what may be wrong. Personally, I think it's a 2.1 software bug, probably with Sense.
Would be interested to see if anyone else sees what I am seeing...a slowdown of the SD card throughout the day. Basically, run SD Card Speed Test throughout the day and note down the numbers. For me, by the end of the day, it has a write speed of 1mb/s, and that's when I get Picasa upload issues.
Thanks for sharing your experiences.
Actually I too, saw the slowdown issues with my 8 gig card. I presumed it was related to the failures, but given your experiences, I'm now wondering if it is either related or a similar but distinctly different issue. Worth looking to a bit further.
What class is the card you're using right now? Class 2 or faster?
__________________
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I'm not saying these issues are necessarily related, but it's simply more data to figure out what may be wrong. Personally, I think it's a 2.1 software bug, probably with Sense.
Is it possible to turn off Sense on the Evo? If so, can you turn it off for the day and check the card speed throughout the day and see if it declines around the same rate. I know, easy for me to say...but I don't have my Evo for another 36 hours!
what exactly is happening with the sd card, are you getting an error message on the Evo along the lines of "insufficient file permissions"? I'm just wondering because this is exactly what happened to me with my HTC Hero and it occurred not too long after disabling Sense.
what exactly is happening with the sd card, are you getting an error message on the Evo along the lines of "insufficient file permissions"? I'm just wondering because this is exactly what happened to me with my HTC Hero and it occurred not too long after disabling Sense.
*points to Post #2*
All of your questions will be answered in the main thread.
aw damn. this reminds me of the stock messaging app issue with the hero that happened when it first got released. i will read through it tomorrow, i don't think i have the energy for pre-troubleshooting ATM
actually, that question was not answered regarding a possible common denominator of "disabling Sense", but it does sound like it was just a bad batch of cards. well, hopefully Sprint/Best Buy/RS will reimburse or replace those of us who bought one at their store if the card is defective.
I have not disabled Sense and I don't believe anyone else has. Though it has not been a factor that I have been inquiring about.
I'm eager for root to be released, hopefully Friday, because that will allow me to access system logs and hopefully find out more information regarding these failures.
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aw damn. this reminds me of the stock messaging app issue with the hero that happened when it first got released. i will read through it tomorrow, i don't think i have the energy for pre-troubleshooting ATM
So what exactly did HTC do about the Hero problem; did they do an OTA update or did they offer to fix/replace your phone?
Some background: I full formatted the included card with SD Formatter last week and it worked for a few hours then went back to no permissions. This was after formatting the card using windows and formatting it on the phone to no avail.
(As a side note, when you say format you should note whether you formatted in the phone, used windows/mac to format, or used the official SD Formatter located here: SD Formatter 2.0 for SD/SDHC - SD Association. It might help pinpoint the issue.)
After I got the error again I used SD Formatter to format a spare 8gb card I had lying around (it's a kingston and not sandisk like the included one with the phone), and stuck it in the phone and it has not given me the error since (with me trying different things to force the error to come up).
So I just took the card that was originally in the phone and tried to see if I could get some sort of error in Windows with it to see if it was bad or defective or something. Formatted it, copied over 3 gigs of photos, moved various numbers of files, deleted the files, etc and everything seems fine. Ran checkdisk and every other disk checking utility I could think of and everything came out to be fine.
Put the card in my camera and had no issues.
Decided to put the card back into the phone, messed around and tried to get the error and believe it or not I could not get it to reproduce.. so I'm not sure what the issue could be. I'm still going with my SD card instead of the one that came with the phone.
One thing to note is that the way HTC did the SD slot is ridiculous. I need tweezers to pull the card out. And the battery cover isn't that great either.
I pre-orded the EVO from my local RS. After reading this thread yesterday, I decided to contact the store to see what they knew.
The associate told me that his manager attended a training session on this phone the previous day. He told me that the problem was with the fast speed that the phone processes information. The problem is not with the card, but with the phone itself.
He also told me that all the phones which were pre-ordered are from the same production. If you have a problem with the phone as described in this thread, he claims that new replacement phones will be offered beginning 18 days after tomorrow's release.
I am not a technical whiz, nor do I know that what I have been told is true. I just wanted to share this info and wondered if anyone else has been told this?
Last edited by Green Eyes; June 3rd, 2010 at 11:37 AM.
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Though this begs the question - why haven't Incredibles been having similar issues with their SD Cards, if they're "too fast?" There may be some fundamental differences in the hardware of course, but it does raise some interesting "comparative" questions.
He also told me that all the phones which were pre-ordered are from the same production. If you have a problem with the phone as described in this thread, he claims that new replacement phones will be offered beginning 18 days after tomorrow's release.
Now that would be unfortunate. If true I don't know if I want to go though hassle of setting up phone only to do it again in 3 weeks and risk losing data not backed up during that period. So it's either cancel pre-order and wit 3 weeks or get it tomorrow and not port over my current phone costing me an extra $100.
I don't even have evo yet or know if it's an issue and I am already pissed at HTC and sprint.
I guess I'll call RS and or sprint and see what they say about the alleged defect.
Now that would be unfortunate. If true I don't know if I want to go though hassle of setting up phone only to do it again in 3 weeks and risk losing data not backed up during that period. So it's either cancel pre-order and wit 3 weeks or get it tomorrow and not port over my current phone costing me an extra $100.
I don't even have evo yet or know if it's an issue and I am already pissed at HTC and sprint.
I guess I'll call RS and or sprint and see what they say about the alleged defect.
Please do. I would like to know what they have to say. Thanks.
He also told me that all the phones which were pre-ordered are from the same production. If you have a problem with the phone as described in this thread, he claims that new replacement phones will be offered beginning 18 days after tomorrow's release.
This at least matches what the Sprint Tech Rep told me the other day (detailed elsewhere in this thread).
For what it's worth, I'm about 12 hours in with my 16 gig replacement SD card, and it is working flawlessly. Every time I open my phone, I make sure to hop over to Astro and the Gallery, to browse files on the SD Card, just to try and invoke another failure. Things have been stable thus far.
This at least matches what the Sprint Tech Rep told me the other day (detailed elsewhere in this thread).
For what it's worth, I'm about 12 hours in with my 16 gig replacement SD card, and it is working flawlessly. Every time I open my phone, I make sure to hop over to Astro and the Gallery, to browse files on the SD Card, just to try and invoke another failure. Things have been stable thus far.
what brand and class?
I tried looking earlier n thread but didn't see (plus I'm on my phone doing it)
This at least matches what the Sprint Tech Rep told me the other day (detailed elsewhere in this thread).
For what it's worth, I'm about 12 hours in with my 16 gig replacement SD card, and it is working flawlessly. Every time I open my phone, I make sure to hop over to Astro and the Gallery, to browse files on the SD Card, just to try and invoke another failure. Things have been stable thus far.
Did a full format on the puppy and moved about 3 gigs worth of MP3s and photos over. Hammered the SD Card by playing MP3s in the background while surfing photos and running the SD Speed Test, and everything seems stable so far!
Keep those fingers crossed!
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I wish I would have seen this card before I bought my 16sd 2. I gues I can always resell for a little loss and by this one. I am going to follow Bek for a few days to make sure this is the fix before I drop more money on sd cards.
I wish I would have seen this card before I bought my 16sd 2. I gues I can always resell for a little loss and by this one. I am going to follow Bek for a few days to make sure this is the fix before I drop more money on sd cards.
And hey, for all we know, this could be an isolated issue with a bad batch of SD cards, and you could wind up with a good SD card. Time will tell. I'll keep updating regarding my Evo's stability though.
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Please do. I would like to know what they have to say. Thanks.
I called Sprint customer service and she had not heard of any issues. But she was not tech support. Then she tried to sell me a data card at the end of the call. So I would not consider that call reliable.
Then I called RS store. I explained issue and he had not heard of any data storage issues. He attended training but earlier in week, not yesterday.
So I would take both of those calls with a very small grain of salt
But if the earlier post is true that replacement phones, if needed, would be available in a few weeks that would imply HTC found theroot cause and fixed it. Even though another post a few days ago said sprint knew of problem but not cause.
At this point I decided I can't wait a few weeks so I am getting phone tomorrow. As long as I can make a 911 call if I get mugged and end up on the street bleeding, then that is good enough. Worst case I just won't be able to save the pic I snapped of the perp.
I saw the same issue once with the original 8 GB card, but at I/O I switched in the 16 GB card we got with the droid. I saw an error again right away, but after un-seating re-seating the 16 GB card once I have not seen an error since (almost 2 weeks).
I am still going to get mine tomorrow, as well. I'll deal with it if something happens. Isn't it sad that we still buy things with known problems? The rich get richer, I guess.
Should I wait to put my screen protector on, or should I wait to hear about a replacement phone. i don't want to put my screen protector on and then have to rip it off 3 weeks later when I get a new phone?
Should I wait to put my screen protector on, or should I wait to hear about a replacement phone. i don't want to put my screen protector on and then have to rip it off 3 weeks later when I get a new phone?
you should wait to put your screen protector on until you sell your phone. the phone has gorilla glass so you cant scratch it, all you are going to do is make the screen cloudier when the protector gets old.
Wonder if this issue was almost purposeful.
- Get the EVO out to devs with issue in there
- Expect them to be able to root and exploit the EVO
- Use that knowledge to create OTA update for "bug" that also closes up rooting access.
Hopefully the EVO devs will just be able to make an update for rooted phones that will fix the SD Card issue.
One has to wonder.
you should wait to put your screen protector on until you sell your phone. the phone has gorilla glass so you cant scratch it, all you are going to do is make the screen cloudier when the protector gets old.
Ummm....off topic, but I don't believe the EVO has gorilla glass.
Source?
The author of the article actually contacted me privately, earlier today, and asked me to contact her. So we chatted for a few minutes where I basically reiterated everything I've already discussed extensively here.
The author of the article actually contacted me privately, earlier today, and asked me to contact her. So we chatted for a few minutes where I basically reiterated everything I've already discussed extensively here.
I have a life, thank you very much. And I already have my Evo, so I'm satisfied!
Quote:
Originally Posted by GaryColeman
Wired should pay you, all that "journalist" did was type in what she/he read off this board. My favorite part was this:
"“My hunch is that a bad lot of SD cards went out,” says [Bek]...
However, HTC’s Nowak insists its a software glitch. “All I know for sure is it is a software issue.."
HTC, who developed the phone, has to argue against the claim of some dude, who bought his phone off eBay, that it is card based. Bek is no longer welcome in China.
Heh - I will say that I really did enjoy visiting Hong Kong 2 years ago. Hope they'll let me back in... I ate some of the best damn food I've ever eaten in my life in that city!
And in the course of our conversation, I learned that Priya had spoken to HTC before she chatted with me. She just asked me what I thought the root cause was and I said I had only speculation, but was leaning towards bad SD cards. I'm leaning towards that, primarily because replacing the card seems to have worked for those who have responded. *shrug*
Quote:
Originally Posted by GaryColeman
By the way is "Priya Ganapati" a dude or a chick? If a chick does she have big jugs. Post her phone number, I have been trying to cancel my free Wired subscription for months, but it won't stop coming.
EDIT: By the way, Bek, thanks for pursuing this issue and helping to finally getting a statement out of HTC. At least I know now that HTC is aware of the issue and has or is working on a solution.
Priya is a lady, and a very nice one. Google her name and you'll see photos of her. You can Twitter her & ask her out for drinks, if you're really that desperate.
When Sprint announced their first ever 4G handset at CTIA in March 2010, they dropped a bombshell on the mobile world. The HTC Evo 4G is a device that introduces a lot of firsts when compared to other North American handsets. This is the first Andr... Read More
Helllooooo EVO!!!
