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Old June 4th, 2010, 11:19 PM   #1 (permalink)
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Default Poor call quality?

Does anyone else have very poor call quality with their EVO? I have 2 EVOs and both have a tinny sound

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Old June 4th, 2010, 11:22 PM   #2 (permalink)
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I agree. I was talking to my mother in the other room (test) and I was talking normally and she said I needed to speak up.

Her voice was perfectly fine though.
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Old June 4th, 2010, 11:26 PM   #3 (permalink)
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Hard to even tell I was on a cell phone.
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Old June 4th, 2010, 11:32 PM   #4 (permalink)
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Affirmative. I have my call volume at max and still isn't louder than my old BB Storm at 70%
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Old June 4th, 2010, 11:34 PM   #5 (permalink)
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Do you guys think this can be fixed with software? If this is the way it is all the time, I may seriously consider returning the phone and waiting it out for the Shadow....
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Old June 4th, 2010, 11:35 PM   #6 (permalink)
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did any of u remove the factory screen protector? i had the same quiet sound in my earpice, then when i removed the sprint screen cover it was waaay better. it was cuz their screen protector went over the earpiece
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Old June 4th, 2010, 11:38 PM   #7 (permalink)
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Did notice it wasn't REALLY loud and I had it on 100% volume... Speaker phone worked well though..
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Old June 4th, 2010, 11:42 PM   #8 (permalink)
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Quote:
Originally Posted by gt33 View Post
Do you guys think this can be fixed with software? If this is the way it is all the time, I may seriously consider returning the phone and waiting it out for the Shadow....


Simple and easy.... Menu>Settings>Call>Apply check mark at Hearing Aids....

Mine works just fine...
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Old June 4th, 2010, 11:43 PM   #9 (permalink)
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But when you put it on 100% volume, the voices begin to shrill a little bit on the C/S words.
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Old June 4th, 2010, 11:46 PM   #10 (permalink)
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Quote:
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Simple and easy.... Menu>Settings>Call>Apply check mark at Hearing Aids....

Mine works just fine...
sweet find!!! thanks
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Old June 4th, 2010, 11:47 PM   #11 (permalink)
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Quote:
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Simple and easy.... Menu>Settings>Call>Apply check mark at Hearing Aids....

Mine works just fine...
it got louder, but still tinny
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Old June 4th, 2010, 11:59 PM   #12 (permalink)
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only talked to two people and asked them about the call quality

first said sounds like a landline (good)

the second said good

*shrug* i was kinda worried about that myself, but so far everything has been brilliant. I got an echo once but im not sure who's fault that was. She was on At&T and those phones usually sound like you're underwater.
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Old June 5th, 2010, 12:23 AM   #13 (permalink)
 
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Coming from the blackberry tour, it is really loud and clear sounding. No tin sounds here. But it is a phone, not a 9 thousand dollar theater system.
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Old June 5th, 2010, 12:25 AM   #14 (permalink)
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maybe I got a bad apple
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Old June 5th, 2010, 12:34 AM   #15 (permalink)
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Compared to my Tour, the call quality isn't that great. I don't think its just your Unit gt33
HTC phones aren't known to be good in this department - We all have 30 days to return =]
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Old June 5th, 2010, 12:36 AM   #16 (permalink)
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I haven't noticed any issues with the call quality. I've only made a few calls though but so far all if then have been good to very good.
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Old June 5th, 2010, 12:40 AM   #17 (permalink)
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I think its us past blackberry users who are noticing the sound/call low volume quality, those coming from a pre or whatever on the other hand shouldn't notice.
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Old June 5th, 2010, 12:40 AM   #18 (permalink)
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I'm deaf so I have no idea what you are talking about








No....sounds fine to me
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Old June 5th, 2010, 12:47 AM   #19 (permalink)
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perfectly fine over here. i never got a single complaint of people not being able to hear me
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Old June 5th, 2010, 01:21 AM   #20 (permalink)
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no no, you guys arent understanding: the ppl on the other end CAN HEAR us, the thing is, the quality WE HEAR ON THE EVO IS CRAP; that is, it is crackly when we turn it up. Yes, indeed it is MUCH WORSE when u have the plastic protector on it, but still a lil disapointed bc it still craks with the s's as someone pointed out above. right guys? are some of you wit' me?
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Old June 5th, 2010, 01:24 AM   #21 (permalink)
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I am with you!
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Old June 5th, 2010, 01:27 AM   #22 (permalink)
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I am with you!
thanks
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Old June 5th, 2010, 01:41 AM   #23 (permalink)
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Call quality and clarity kicks the crap outta my iPhone.
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Old June 5th, 2010, 01:46 AM   #24 (permalink)
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seems ok to me..
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Old June 5th, 2010, 01:52 AM   #25 (permalink)
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Quote:
Originally Posted by sd4shizy View Post
no no, you guys arent understanding: the ppl on the other end CAN HEAR us, the thing is, the quality WE HEAR ON THE EVO IS CRAP; that is, it is crackly when we turn it up. Yes, indeed it is MUCH WORSE when u have the plastic protector on it, but still a lil disapointed bc it still craks with the s's as someone pointed out above. right guys? are some of you wit' me?
I'm with you too. Exact problems I'm having.
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Old June 5th, 2010, 01:52 AM   #26 (permalink)
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Now I'm pretty convinced! As far as HTC having Sexy devices, they get the nod! But there quality suxxx. The incredibles call quality was not good at all, and now the EVO. Well I can't understand this at all, it's a phone first, everything else is secondary. And sadly I can't thing of a worse problem then having not so good call quality on such a hot device. They get the double thumbs down!
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Old June 5th, 2010, 02:25 AM   #27 (permalink)
 
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It could be better but its not the worst I have had. Its the little tiny speakers they use.
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Old June 5th, 2010, 02:26 AM   #28 (permalink)
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switched from an iphone 3g and i can definitely say that the call quality is a lot better. i definitely don't hear anything tinny
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Old June 5th, 2010, 02:26 AM   #29 (permalink)
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Could be your coverage area. Everyone I called said it sounded clear and crisp. Two calls were on the free Bluetooth. My area has excellent 3G. Had at least 5-6 bars all day. My only gripe is I had to use tweezers to get the SD card out. Other than that this phone is 10 out of 10. People keep trying to find things wrong to make threads. Just enjoy.
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Old June 5th, 2010, 02:54 AM   #30 (permalink)
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I havent even made a call yet lol
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Old June 5th, 2010, 04:36 AM   #31 (permalink)
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The call quailty for my evo is great... As always with Sprint!
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Old June 5th, 2010, 04:38 AM   #32 (permalink)
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Quote:
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Could be your coverage area. Everyone I called said it sounded clear and crisp. Two calls were on the free Bluetooth. My area has excellent 3G. Had at least 5-6 bars all day. My only gripe is I had to use tweezers to get the SD card out. Other than that this phone is 10 out of 10. People keep trying to find things wrong to make threads. Just enjoy.
omg god there goes another. it's not what they said , it's what YOU HEAR. plz read the posts and thread b4 posting. thanx bro
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Old June 5th, 2010, 06:36 AM   #33 (permalink)
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Good call quality here. Loud and clear.
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Old June 5th, 2010, 06:45 AM   #34 (permalink)
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I have had excellent call quality. Sounds 5x better than my Hero.
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Old June 5th, 2010, 07:11 AM   #35 (permalink)
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Mine sounds fine also...
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Old June 5th, 2010, 07:25 AM   #36 (permalink)
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Call quality sounds excellent. Much better than my BB and maybe even better than my previous iPhone. And I thought the iPhone call quality was great.
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Old June 5th, 2010, 07:53 AM   #37 (permalink)
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It is probably the same random/intermittent problem the Incredible has..
http://androidforums.com/support-troubleshooting-incredible/71835-call-quality-very-sub-par-not-signal-strength.html
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Old June 5th, 2010, 08:00 AM   #38 (permalink)
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fortunately, my sounds wonderful, after the shitty sound I suffered with on the Incredible
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Old June 5th, 2010, 08:02 AM   #39 (permalink)
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Quote:
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I havent even made a call yet lol


Lmaoooo...no kidding, I didn't make a call until about 2 hrs after I got it..classic
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Old June 5th, 2010, 08:20 AM   #40 (permalink)
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The Evo has been great so far but the truth of the matter is that the ear speaker on it is not very good at all. We've got two of them and the sound quality is a bit tinny on both. My Samsung M520 had a better ear piece. That's not in any way to say it was a better phone from any other aspect, but I'm just being honest about the ear piece quality. The sound from the ear piece was just plain better.

However, there's lots of people who have said that about other HTC phones (i.e. their old phone had a better ear speaker) so I knew ahead of time that this might be the case. Was just hoping that they stepped it up a bit more for the Evo but oh well.

I can live with that but I also have a slight buzz in the ear piece when people talk and it hits certain notes. I probably would've chalked it up to just being a cheaper ear piece except we have two of them and my wife's Evo doesn't do that at all. Her's is still tinny and such but no buzz when the other person speaks. So I'm torn as to whether this bothers me enough to exchange the phone. Everything else is perfect and it's not like the ear speaker is all that great anyway so I don't know.
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Old June 5th, 2010, 08:37 AM   #41 (permalink)
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I thought mine had a slight tinny sound too. Not a deal breaker but slightly annoying. The calls are very clear though I can hear everything just fine, it's just it does not sound as good as my old found.
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Old June 5th, 2010, 09:05 AM   #42 (permalink)
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It's not the call quality that's the problem here. It's the ear piece that is lacking. Yes, everyone is hearing fine no doubt but its just not up to par with any phones I've had in the past. I noticed the insufficient ear piece struggling with higher call volumes on certain words. Those who can't here them are lying to themselves. All the 3 EVOs on my family plan experience the same issue which is rather disappointing.
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Old June 5th, 2010, 12:04 PM   #43 (permalink)
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yes we're all lying to ourselves :|

my volume and audio quality is fine. I didn't even play with the volume thingy so im not sure if its all the way up or half way. This coming from someone who listened in earphones for 5 years

maybe you have issues but dont tell me I do K?
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Old June 5th, 2010, 12:22 PM   #44 (permalink)
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I left T-mobile because I had bad coverage and reception in my house. Prior to that I had Sprint for more than 4 years. In that time I never ONCE dropped a call or had spotty coverage.

With my Evo I have dropped 3 calls, and people voices break up when talking. This doesn't happen with other Sprint devices in my house. Weak antenna? Defective unit? I'm not really impressed by the call quality at all...
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Old June 5th, 2010, 12:34 PM   #45 (permalink)
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With that hearing aid checked it didn't sound good with it unchecked it sounded very clear
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Old June 5th, 2010, 02:24 PM   #46 (permalink)
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Quote:
Originally Posted by zpilot View Post
It's not the call quality that's the problem here. It's the ear piece that is lacking. Yes, everyone is hearing fine no doubt but its just not up to par with any phones I've had in the past. I noticed the insufficient ear piece struggling with higher call volumes on certain words. Those who can't here them are lying to themselves. All the 3 EVOs on my family plan experience the same issue which is rather disappointing.
you're right, it's the ear peice that is not good
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Old June 5th, 2010, 02:45 PM   #47 (permalink)
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Quote:
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you're right, it's the ear peice that is not good
I can actually relate this same exact sound on tinny speakers on certain laptops (Sony Vaio Z) on high volumes. Just a lack of workmanship on the actual earphone.
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Old June 5th, 2010, 09:20 PM   #48 (permalink)
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Quote:
Originally Posted by zpilot View Post
I can actually relate this same exact sound on tinny speakers on certain laptops (Sony Vaio Z) on high volumes. Just a lack of workmanship on the actual earphone.
Do you think i can have the phone replaced? I got it from Best Buy and have the insurance from them
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Old June 5th, 2010, 11:00 PM   #49 (permalink)
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Yes, my wife and I both noticed the ear piece quality was lacking right away. However, I was on a conference call this morning and the speaker phone is awesome. At least to me it is. I know some reviews had said it was just so so, but I guess they have higher standards than I do in terms of that. I have no complaints about the speaker phone and it's plenty loud enough for me.
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Old June 5th, 2010, 11:05 PM   #50 (permalink)
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You know, I didn't really notice it until after reading this thread. I had two conversations on the phone today that had an almost 'hissy' sound after they would speak. Not all calls were like this though, I had a lot of clear convos today too.
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