November 26th, 2010, 01:55 AM
Thread Author (OP)
Join Date: Dec 2009
Device(s): Motorola Droid (rooted), Samsung Saga i770, HTC Touch Pro 2 (VzW)
Carrier: Not Provided
Thanked 11 Times in 6 Posts
Fascinate automatically spontaneously performs a factory reset / hard reset
Hey there folks -
Long time Droid user, brand new to the Fascinate Forum. I just bought my wife a Samsung Fascinate and I have to say the thing is absolutely phenomenal! It makes my Motorola Droid look like a 1990's flip phone!! Except for one problem ... the darned thing has been automatically spontaneously performing a factory reset / hard reset on itself. And it is happening at completely random times. You're sitting there playing a game, you're reading your e-mail or you just pushed the screen ON / power button to wake the phone up and unlock it and then, all of a sudden ... BANG! The phone reboots to the black and white Samsung startup screen, then recovery pops up and yellow writing appears that says "Formatting FOTA:...", "Formatting DATA:...", "Formatting CACHE:...". Then the phone reboots again and comes up like you just pulled it out of the box; a full factory reset / hard reset. The contents of the SD card are thankfully fine.
Is anyone else having this problem? Does anyone know if there is anything I can do to turn on some sort of logging so that maybe I can figure out what causes it? This is now the second phone that this is happening to. We took the first phone back to Verizon the very same day we got it and they swapped it out right there for another brand new one. The second phone behaved perfectly for three whole days before it went and wiped itself. We thought for sure that the problem was with the first phone, but now it is happening with the second phone.
I am going to start from scratch again, adding one app at a time making sure the thing continues to work. But there weren't any apps on the device in the first place that were really out of the ordinary.
- POP3 Yahoo
- Corporate E-Mail to Microsoft Exchange Server (No, it wasn't the Exchange Admin sending a kill package, I'm the Exchange Admin)
- Angry Birds
- Beautiful Widgets
- Cal Widget
- Google Maps
I have all of those apps and more on my Motorola Droid (also connected to the same Exchange Server) and my device is behaving just fine.
I'm trying to think of reasons this might happen and I'm drawing a complete blank. Any assistance would be greatly appreciated!