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Old May 4th, 2011, 08:06 AM   #1 (permalink)
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Default Email Inbox indicates (-1) unread

After upgrade to 2.2, my Fascinate synced with my gmail account and reads the following on the top left corner:

Inbox (-1)

I believe that means I have negative one emails unread? How is that possible?

Please advise.

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Old May 4th, 2011, 02:56 PM   #2 (permalink)
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Originally Posted by Craw316 View Post
After upgrade to 2.2, my Fascinate synced with my gmail account and reads the following on the top left corner:

Inbox (-1)

I believe that means I have negative one emails unread? How is that possible?

Please advise.
Have you recently divided by zero?
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Old May 4th, 2011, 02:58 PM   #3 (permalink)
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In all seriousness, what does it look like if you log into Gmail from your computer? What if you remove and re-add your Gmail account to your phone or go in and manually disable the email sync then re-enable it and tell it to sync?
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Craw316 (May 6th, 2011)
Old May 4th, 2011, 08:19 PM   #4 (permalink)
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Originally Posted by Leonard1818 View Post
In all seriousness, what does it look like if you log into Gmail from your computer? What if you remove and re-add your Gmail account to your phone or go in and manually disable the email sync then re-enable it and tell it to sync?
If I log into Gmail from my computer, the unread messages are correctly calculated. I also manually disabled the email sync and re-enabled it, but no change. I will remove and re-add Gmail as my next step. Thank you for the reply.

Actually, if I use the actual Gmail app on the phone, it has the correct number of unread messages, however, it's the stock email that's getting it wrong, however, I like that app better. Go figure.
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Old May 6th, 2011, 10:11 AM   #5 (permalink)
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Solved! I couldn't delete the gmail account in my phone (said other programs utilized it and i would have to format the phone to delete the account). However, I went to applications --> manage applications --> email and cleared data and cache. I reset the account and all is good. It now knows how to count "unread" messages again. Thanks.
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Old May 6th, 2011, 11:32 AM   #6 (permalink)
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Originally Posted by Craw316 View Post
Solved! I couldn't delete the gmail account in my phone (said other programs utilized it and i would have to format the phone to delete the account). However, I went to applications --> manage applications --> email and cleared data and cache. I reset the account and all is good. It now knows how to count "unread" messages again. Thanks.
Good troubleshooting!
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