Go Back   Android Forums > Android Phones > Samsung Fascinate > Fascinate - Support and Troubleshooting

test: Reply
 
LinkBack Thread Tools
Old May 7th, 2011, 12:42 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Dec 2010
Posts: 17
 
Device(s):
Carrier: Not Provided

Thanks: 9
Thanked 1 Time in 1 Post
Default Short click to dial in browser not working?

Today I looked up a restaurant with Google search in the browser, and tried to click on the phone number to call. The button press registers, but instead of going to the dialer with the phone number, it does nothing... The navigation links work, just not the phone number.

Is anyone else having this problem or know of a potential fix? It seems some other phones have had this issue after going to 2.2

Advertisements
cbEck is offline  
Reply With Quote
sponsored links
Old May 7th, 2011, 12:58 PM   #2 (permalink)
Junior Member
 
Join Date: Sep 2010
Posts: 39
 
Device(s): Verizon Galaxy Nexus
Carrier: Not Provided

Thanks: 5
Thanked 13 Times in 10 Posts
Default

Quote:
Originally Posted by cbEck View Post
Today I looked up a restaurant with Google search in the browser, and tried to click on the phone number to call. The button press registers, but instead of going to the dialer with the phone number, it does nothing... The navigation links work, just not the phone number.

Is anyone else having this problem or know of a potential fix? It seems some other phones have had this issue after going to 2.2
I can't exactly tell what you mean by "Google search in the browser". Are you saying you go to google.com in the stock browser and do a search? Or are you using the Google search widget?

I just tried both of these methods and neither allowed me to make a call after looking up a business. However, it's also possible you were referring to some other lookup method. If so, please post what it is.

Note that I just tested that I'm still able to look up and call businesses using the search function in Google Maps, which is how I always find them anyhow, and why I didn't notice the other ways aren't working.
stevevt is offline  
Reply With Quote
The Following User Says Thank You to stevevt For This Useful Post:
cbEck (May 7th, 2011)
Old May 7th, 2011, 01:02 PM   #3 (permalink)
New Member
 
Join Date: May 2011
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

Same problem here on my Droid X, just happened a few days ago to my knowledge. Haven't found a fix for it yet.

I haven't installed any new apps recently either.
ckspeed is offline  
Reply With Quote
Old May 7th, 2011, 01:07 PM   #4 (permalink)
New Member
 
Join Date: May 2011
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by stevevt View Post
I can't exactly tell what you mean by "Google search in the browser". Are you saying you go to google.com in the stock browser and do a search? Or are you using the Google search widget?

I just tried both of these methods and neither allowed me to make a call after looking up a business. However, it's also possible you were referring to some other lookup method. If so, please post what it is.

Note that I just tested that I'm still able to look up and call businesses using the search function in Google Maps, which is how I always find them anyhow, and why I didn't notice the other ways aren't working.

I can use the voice and/or text search feature from the Google widget or from the main Google web page, say for example searching for Home Depot in my local city and Google will bring up a list of local Home Depots with their phone numbers in a blue box. I used to be able to simply click on them and the dialer would launch. This is no longer working, the box it there, with the phone number, but clicking it does nothing.

I can still highlight a number in a website and dial from the browser, this problem appears to be limited to the "blue box" one touch dial button.
ckspeed is offline  
Last edited by ckspeed; May 7th, 2011 at 01:11 PM.
Reply With Quote
The Following User Says Thank You to ckspeed For This Useful Post:
cbEck (May 7th, 2011)
Old May 7th, 2011, 02:58 PM   #5 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Dec 2010
Posts: 17
 
Device(s):
Carrier: Not Provided

Thanks: 9
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by stevevt View Post
I can't exactly tell what you mean by "Google search in the browser". Are you saying you go to google.com in the stock browser and do a search? Or are you using the Google search widget?

I just tried both of these methods and neither allowed me to make a call after looking up a business. However, it's also possible you were referring to some other lookup method. If so, please post what it is.

Note that I just tested that I'm still able to look up and call businesses using the search function in Google Maps, which is how I always find them anyhow, and why I didn't notice the other ways aren't working.
I was using the stock android browser and Google as well as the google search widget. Neither one worked for me.

Using Google maps/places does work though. Good to know I'm not the only one. Thanks.
cbEck is offline  
Reply With Quote
Old May 10th, 2011, 12:44 AM   #6 (permalink)
New Member
 
Join Date: Apr 2011
Location: Cape Town South Africa
Posts: 5
 
Device(s): HTC Desire Z, HTC Tattoo (Click)
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

i have seen three posts like this one with no solution. i am having the same problem but the number wont even highlight. it just comes us as normal text.

please help?
anyone?
tophermetcalfe is offline  
Reply With Quote
Old June 13th, 2011, 03:11 AM   #7 (permalink)
New Member
 
Join Date: Apr 2011
Location: Cape Town South Africa
Posts: 5
 
Device(s): HTC Desire Z, HTC Tattoo (Click)
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Still no answer?
tophermetcalfe is offline  
Reply With Quote
Old February 27th, 2012, 09:42 AM   #8 (permalink)
New Member
 
Join Date: May 2010
Posts: 8
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Anyone? This is a very frustrating issue. My will not one-touch dail from browser google maps or text messages.
Mirage2521 is offline  
Reply With Quote
Old April 22nd, 2012, 10:19 AM   #9 (permalink)
New Member
 
Join Date: Apr 2012
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Same issue

I have the same issue. Anyone find a resolution?

I have a Motorola Photon, Android version 2.3.4, and clicking on phone numbers in the browser, or the call button in maps brings up the dialer, but with no number filled in.

UPDATE: I solved the problem by uninstalling the Google Maps updates, then reinstalling them.
mapiualuta is offline  
Last edited by mapiualuta; April 23rd, 2012 at 09:38 AM.
Reply With Quote
Old April 22nd, 2012, 12:01 PM   #10 (permalink)
New Member
 
Join Date: Apr 2012
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did you ever find a solution?
mapiualuta is offline  
Reply With Quote
sponsored links
Old May 26th, 2012, 06:46 AM   #11 (permalink)
Junior Member
 
Join Date: Mar 2010
Posts: 24
 
Device(s): Razr,OG Droid, Transformer Prime
Carrier: Not Provided

Thanks: 4
Thanked 1 Time in 1 Post
Default

Thanks for posting- your solution worked after I re-booted, too. When I reboot the dialer link works for a while but then fails after a few hours or a day. I'm afraid this means that an app somewhere is causing it to fail but I don't know which one. Any suggestions on best practice to narrow down which apps might be causing a failure?

Razr, rooted, 2.3.6, .181
ffeatccn is offline  
Last edited by ffeatccn; May 26th, 2012 at 08:38 AM. Reason: The fix stopped working again.
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > Samsung Fascinate > Fascinate - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 04:16 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.