Apologies in advance if I am posting a thread on a topic that has already been discussed. I did search through the Fascinate forum but the only thing I could find that was related was like over a year old and I didn't think it could still be the same problem.
I've had my Samsung Fascinate for like two months now. I really like the phone, but it does have one weird issue.... randomly, I will find that the phone has not been connected to the network. It doesn't do anything to alert me to this fact. For example, yesterday I was teaching class from noon to six pm. I did not turn my phone off, I merely silenced the ringer. After class I was surprised to have gotten no phone calls, nor texts, but I thought, ok, whatever. I turned the ringer back on and went to call my boyfriend to tell him class was done, only to find I had no service. Who knows how long it was down. I had to reboot the phone (turned it off and back on) and then suddenly it was fine again. 17 texts came through and a voicemail I had missed.
Last night I went to bed at midnight and put the phone on the charger for the night like always and this morning my boyfriend was at my house telling me he was ringing me and texting me for HOURS last night and nothing went through. It apparently dropped the network right after I went to bed. When it does this, it NEVER resets on its own, so it takes for me to have someone bitch at me that I didn't call them back before I realize it's down again.
I am not tech savvy, I'm sorry, I don't understand half the lingo people use in these forums. I just want to know if I need to go beat someone up at Verizon or at Samsung.... is this a PHONE problem, a SETTING problem, a NETWORK problem, or what?
BTW I live one block away from Verizon cell towers. So they can't blame it on reception. This has happened repeatedly within my home as well as elsewhere.
Thanks in advance for any help you can point me towards.