Go Back   Android Forums > Android Phones > Samsung Fascinate > Fascinate - Support and Troubleshooting

test: Reply
 
LinkBack Thread Tools
Old July 9th, 2011, 02:39 AM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jun 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Activate (Verizon) Samsung Facinate After Factory Reset

Ok, so this is what happend after I went to privacy settings, and clicked factory restore. Everything went fine until I my phone rebooted I was presented with the screen (Press send to activate your phone, with the emergency call button right next to it) but it didn't work and my phone didn't work also, so I called my carrier and asked them how do I get the phone back, they told me I had to bring it in so THEY can reset it for me unfortunately I thought it was free, BUT they charged me $100 to do that. Such a high price for something they didn't have to break a sweat to do. In my opinion a BIG WASTE OF MONEY.i was so pissed O_O ... Anyway my question: is there any way to factory reset without having to get charged $100 again. Can this be done without them?

Phone Info: Samsung Fascinate
Hardware Version: i500.04
Model number: SCH-I500
Firmware Version: 2.1-update1
Baseband Version: S:i500.04 V.EA28
Kernel: 2.6.29
Build Number: SCH-1500.EA28

NOTE: I live on Guam a U.S. Territory and the company I bought my phone from is called IT&E if that helps any.

EMAIL: aambrown1982@gmail.com

Thank You For Your Time

Sent from my Verizon Wireless Phone

Advertisements
sumispirus is offline  
Reply With Quote
sponsored links
Old July 9th, 2011, 08:47 PM   #2 (permalink)
Junior Member
 
goat-head's Avatar
 
Join Date: May 2011
Location: East freakin' Coast
Posts: 73
 
Device(s): Samsung Fascinate, CyanogenMod 7.1.0, Glitch V11 kernal, oc'd 1400
Carrier: Not Provided

Thanks: 20
Thanked 0 Times in 0 Posts
Footmouth

I've never heard of anyone being charged $100 for Verizon to reset their phone, that's nuckin' futz! Next time try dialing *228, choose opt. 1 to activate or program your phone. Then, I suppose it wouldn't hurt to call again, choose opt. 2 and update your roaming capabilities as well?
Just a cheaper idea to try, before getting jacked out of $100!?!?!? Again, I've never heard of any schmack like that before!!!!
__________________
****Help me build my Dropbox storage capacity and Get your own personal Dropbox now!!!! Sync your files online and across computers with Dropbox. 2GB account is free! And get extra free space from referrals http://db.tt/3IsIYJB****
goat-head is offline  
Reply With Quote
Old July 18th, 2011, 11:51 AM   #3 (permalink)
Junior Member
 
Cotton123's Avatar
 
Join Date: Jul 2011
Posts: 87
 
Device(s):
Carrier: Not Provided

Thanks: 24
Thanked 4 Times in 4 Posts
Default

Quote:
Originally Posted by sumispirus View Post
Ok, so this is what happend after I went to privacy settings, and clicked factory restore. Everything went fine until I my phone rebooted I was presented with the screen (Press send to activate your phone, with the emergency call button right next to it) but it didn't work and my phone didn't work also, so I called my carrier and asked them how do I get the phone back, they told me I had to bring it in so THEY can reset it for me unfortunately I thought it was free, BUT they charged me $100 to do that. Such a high price for something they didn't have to break a sweat to do. In my opinion a BIG WASTE OF MONEY.i was so pissed O_O ... Anyway my question: is there any way to factory reset without having to get charged $100 again. Can this be done without them?

Phone Info: Samsung Fascinate
Hardware Version: i500.04
Model number: SCH-I500
Firmware Version: 2.1-update1
Baseband Version: S:i500.04 V.EA28
Kernel: 2.6.29
Build Number: SCH-1500.EA28

NOTE: I live on Guam a U.S. Territory and the company I bought my phone from is called IT&E if that helps any.

EMAIL: aambrown1982@gmail.com

Thank You For Your Time

Sent from my Verizon Wireless Phone
When you reset the phone it should guide you to and actually dial the number to activate it on its own. Mine did this morning after a factory reset. The *228 is an option as stated above as well and was told to definitely do the *228 option 2 for roaming after completing the option one activation. I'd call the verizon tech support and speak to a supervisor and get a refund or credit after they charged you what they did. *611 and pick tech support to reach them.
Cotton123 is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > Samsung Fascinate > Fascinate - Support and Troubleshooting
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 05:37 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.