April 1st, 2009, 05:32 PM
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Messages Stuck in Outbox
Ok, so we have Exchange 2007, I have enabled IMAP and authenticated SMTP relay. It works fine in Outlook and on my MotoQ, but for some reason on my user's G1, outgoing messages get stuck in Outbox. They don't send and I can't delete them.
With Exch2007, authSMTP is enabled by default, all you have to do is forward port 587 through your firwall. This has been done. Subsequently, you must change the send mail port to 587 on the device/in Outlook. On my Q, you enter the server address as mail.domain.com:587, as there is no place to change the send port. SSL is not being used.
1. Any idea why messages are no sending?
2. How can I delete message from the Outbox?