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Old October 9th, 2012, 09:36 AM   #1 (permalink)
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Default phantom key presses

I have noticed that while entering the text in a text message my phone often bugs out. It acts like someone is pressing the menu hard key very rapidly. At first I thought maybe my case was causing some kind of false positive or maybe my palms were inadvertently pressing the button. I have since ruled both out but the problem still remains. The problem is persistent across several different rom flashings.

any ideas?

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Old October 9th, 2012, 10:40 AM   #2 (permalink)
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factoryreset
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Old October 9th, 2012, 10:41 AM   #3 (permalink)
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or Odin back fto stock. thenflash
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Old October 9th, 2012, 12:41 PM   #4 (permalink)
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im on stock now. and I also factory reset before every flash.

any other ideas?
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Old October 9th, 2012, 01:06 PM   #5 (permalink)
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Quote:
Originally Posted by dhabell View Post
I have noticed that while entering the text in a text message my phone often bugs out. It acts like someone is pressing the info hard key very rapidly. At first I thought maybe my case was causing some kind of false positive or maybe my palms were inadvertently pressing the button. I have since ruled both out but the problem still remains. The problem is persistent across several different rom flashings.

any ideas?
I haven't run across that happening. Which keyboard are you using?

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Old October 9th, 2012, 01:16 PM   #6 (permalink)
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Happens on mine too.. It was doing it straight out of the box.. But i figured I'd just deal with it.. I'm using the Swype on stock. Happens a few times a day
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Old October 9th, 2012, 01:29 PM   #7 (permalink)
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Happens on mine too.. It was doing it straight out of the box.. But i figured I'd just deal with it.. I'm using the Swype on stock. Happens a few times a day

Okay something to work with. I am not using the swipe keyboard. I am using the Samsung keypad. will have to try that out and see if I run across it. I am on stock with AGAT 054 kernel.

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Old October 9th, 2012, 04:24 PM   #8 (permalink)
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It also happens while not entering text at all. Im using SwiftKey, but the keyboard is not the problem. The problem is the info hard key. It is the physical button on the far left next to the home button.
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Old October 9th, 2012, 04:41 PM   #9 (permalink)
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It also happens while not entering text at all. Im using SwiftKey, but the keyboard is not the problem. The problem is the info hard key. It is the physical button on the far left next to the home button.

okay you mean the menu key. hmm I haven't had any problems from that. The only issue I have run into was doing an app search in the play store. If I entered the text via voice recognition, every once in a while it would freak out. I noticed that it was also the only thing I do that i have to hit the mic by the search box and not the one on the keyboard. so as a result i just type for that search box.

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Old October 10th, 2012, 08:53 AM   #10 (permalink)
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My phone started doing the samething a few days after I got it. I turned off haptic feedback and haven't done it since. Try that and see what happens, might fix your problem as well.
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Old October 10th, 2012, 11:13 AM   #11 (permalink)
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I will test turning Haptic off and report back in 24 hours.

btw - I found the option to turn it off in the Swiftkey settings in case anyone is wondering where it is...

update... it didnt work
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Old October 10th, 2012, 11:30 PM   #12 (permalink)
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Okay something to work with. I am not using the swipe keyboard. I am using the Samsung keypad. will have to try that out and see if I run across it. I am on stock with AGAT 054 kernel.

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Same here... Stock with agat 054...
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Old October 11th, 2012, 09:12 AM   #13 (permalink)
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Same here... Stock with agat 054...
When you rooted your phone, were you on FG31 (as it cam out of the box) or did you root after the FH29 update?

I did both rooted as soon as i got it, then unrooted, got the OTA update then rooted again.

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Old October 11th, 2012, 09:19 PM   #14 (permalink)
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this happens to me aswell its been this way ever since i bought the phone fresh out the box stock & even after rooting my phone it still happens not more or less just a few times here & there but what i have noticed is that it happens to me only when my phone loses or is searching for a 4g/3g signal after acquiring a steady 4g/3g signal it stops weird huh anyone else notice this??...anyways hopefully this is fixed on a future update
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Old October 12th, 2012, 09:45 AM   #15 (permalink)
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Originally Posted by dhabell View Post
I will test turning Haptic off and report back in 24 hours.

btw - I found the option to turn it off in the Swiftkey settings in case anyone is wondering where it is...
turning Haptic feedback off in Swiftkey fixed the problem for me!

even if you dont use Swiftkey (you should, best kb in my opinion) try turning Haptic off on whatever keyboard youre using.

UPDATE... it didnt work for me after all
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Old October 12th, 2012, 01:14 PM   #16 (permalink)
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turning Haptic feedback off in Swiftkey fixed the problem for me!

even if you dont use Swiftkey (you should, best kb in my opinion) try turning Haptic off on whatever keyboard youre using.
Cool, I'm glad it worked. That is one odd bug.
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Old October 14th, 2012, 12:47 AM   #17 (permalink)
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When you rooted your phone, were you on FG31 (as it cam out of the box) or did you root after the FH29 update?

I did both rooted as soon as i got it, then unrooted, got the OTA update then rooted again.

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Rooted after the update..
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Old October 14th, 2012, 09:48 AM   #18 (permalink)
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im using the jellybean keyboard with no problems
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Old October 19th, 2012, 03:20 PM   #19 (permalink)
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Default Possible Cause of Phantom Presses

Seems that when the signal strength is low the menu button falses. The radio commands more power when signal is low and this causes an undervoltage condition which causes this anomaly. 50/50 whether its hardware or software. I work on equipment with similar technology and it is truly amazing how a software engineer can "fix" hardware issues by tweaking the firmware. If the power supply and distribution systems in the samsung device is not capable of providing the current demanded then you either beef up the power supply systems or require less power for other systems.

I am in the process of working with a sprint tech and developer to find solutions to this issue. If we come up with anything I will be glad to share.
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Old October 19th, 2012, 03:21 PM   #20 (permalink)
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BTW: I am trying the idea of disabling haptic feedback. That is a great and logical idea!
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Old October 21st, 2012, 09:17 PM   #21 (permalink)
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It has nothing to do with signal strength. That is pretty crazy to even think that. In no way is the phantom key presses related to signal.

However I have had them since I've had the phone. Before root and after. And on all custom roms. I'm thinking it's a bug in our phones bc so many of us are having the problem.

It's not haptic feed back either bc it will still do it with it turned off, you just can't feel it. But you'll still see keyboard settings pop up like you pressed menu.maybe something we just have to deal with
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Old October 22nd, 2012, 11:52 AM   #22 (permalink)
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It has nothing to do with signal strength. That is pretty crazy to even think that. In no way is the phantom key presses related to signal.

However I have had them since I've had the phone. Before root and after. And on all custom roms. I'm thinking it's a bug in our phones bc so many of us are having the problem.

It's not haptic feed back either bc it will still do it with it turned off, you just can't feel it. But you'll still see keyboard settings pop up like you pressed menu.maybe something we just have to deal with

I don't have the problem at all. I do see things like poor signal strength being able to cause problems because when in a poor signal area your phone will increase its transmitter output power (and when it is in a good area your phone will turn output power down). I will say my house is a poor signal area, and other than not being able to make a phone call etc from inside, I have no problems (to use my phone inside I connect to WiFi). I do turn on airplane mode to keep from wasting battery while inside now, but sometime have left the cellular transmitters on too.


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Old October 22nd, 2012, 07:04 PM   #23 (permalink)
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Yeah I feel you...

But you do understand what the issue is right? Let's say for instance your looking at the home screens. And out of nowhere it looks like you just pushed the menu button 6 times because the settings menu pops up then down up then down ect.. But you didn't do it.

Or maybe you doing something with the keyboard open, texting,posting something ect... And your keyboard menu pops up then down a few times as if you hit the menu button multiple times..

That problem has nothing to do with signal strength. It's ridiculous to think it does. I mean really think about it. Even thinking about what you just said . But how could that even represent the that. Takes more power to keep pressing home buttons by itself. And that's without even demonstrating that a simple voltage fluctuation could make the phone actuate the menu button several times.

I don't know what the issue is but I know many of us are having it.(not really a big issue though, just annoying).. But I can guarantee you that it is not related to our signal strength!
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Old October 23rd, 2012, 09:07 AM   #24 (permalink)
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Well one easy way to test is to operate the phone in airplane mode and turn WiFi on to connect to the internet, and play with it some putting it through it paces. I also know some phones have different chips in them (supply at manufacturing etc) which could cause problems (EMMC brick bug for instance, which I am glad to say I don't have that chip). I do know that if I had that as an issue right from stock, I would take it back.

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Old October 24th, 2012, 12:20 PM   #25 (permalink)
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My S2 just started this strange behavior.. Thought I had saw a post about it on here so I came to share also. Stock phone - never rooted, FI22 updated, purchased new at local boost store. while using yahoo messenger the menu button ghost presses around 2 - 6 times. As stated above Annoying.... Powered off, then restarted going to keep an eye on it..
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Old October 25th, 2012, 12:06 PM   #26 (permalink)
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Yea you'll be seeing it happen occasionally. Annoying but I can live with it I guess
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Old October 25th, 2012, 12:53 PM   #27 (permalink)
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I wonder if something like an adjustment to touch sensitivity could fix. I know I am not having this issue, but am wondering what would cause it for others. Like thinking how the phone is put together and something internal "tricking" the phone to show an input happened on the menu button. I have no intention of taking my phone apart, but I do know there were some apps you could get to adjust things like that.

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Old November 1st, 2012, 06:09 PM   #28 (permalink)
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I killed the vib on screen tap feed back after my last post here hoping that would solve the problem.. Still get the ghost menu key presses... still a totally stock phone & still when yahoo mess. is open. maybe its the yahoo app?? prob not that simple.... I may call Samsung when I have he time to spare & I'll share here..
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Old November 1st, 2012, 08:36 PM   #29 (permalink)
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Man that sucks. I haven't had any issues like that. I had agat 054 kernel, stock rooted; then got clockworkmod and cm10. From stock to cyanogenmod, never ran into these ghost presses.
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Old December 6th, 2012, 02:24 PM   #30 (permalink)
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I think TechBravo is onto something!! I have been noticing my menu phantom key press seems to happen consistently when I am 3g with weak signal. Strangely enough, the phone has been switching over to a stronger roam signal (no data) and the phantom press stops. I haven't noticed if 4g weak signal does the same thing, but now I'm going to pay attention.
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Old December 8th, 2012, 12:02 PM   #31 (permalink)
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Actually its not a 3g problem or weak signal it happens to mine and im unrooted and stock fl22 i updated when i gotten the phone.
My phantom key is the menu key button and what happens is i come to beileve that the lights that show the buttons some how make the button fooled into thinking its being pressed i have them turned off and i havent had any button pressed from a ghost finger :O hope this helps out O:-)
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Old December 8th, 2012, 01:05 PM   #32 (permalink)
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Actually its not a 3g problem or weak signal it happens to mine and im unrooted and stock fl22 i updated when i gotten the phone.
My phantom key is the menu key button and what happens is i come to beileve that the lights that show the buttons some how make the button fooled into thinking its being pressed i have them turned off and i havent had any button pressed from a ghost finger :O hope this helps out O:-)
Thanks. My SGSII is currently out for a factory warranty repair in Plano, TX. If that doesnt fix it, I will def try this when it gets back.

Can some others chime in to see if this solution works for them?
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Old December 9th, 2012, 08:18 PM   #33 (permalink)
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Quote:
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Actually its not a 3g problem or weak signal it happens to mine and im unrooted and stock fl22 i updated when i gotten the phone.
My phantom key is the menu key button and what happens is i come to beileve that the lights that show the buttons some how make the button fooled into thinking its being pressed i have them turned off and i havent had any button pressed from a ghost finger :O hope this helps out O:-)
If this fixes my ghost menu & saves me some sanity I will be forever indebt to you Going to turn them off now & cross my fingers... Crap, its still popping up here just a few min's after I turned off the lights.......
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Old December 11th, 2012, 11:11 PM   #34 (permalink)
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http://www.google.com/url?sa=t&source=web&cd=2&ved=0CDgQFjAB&url=http%3A %2F%2Fforum.xda-developers.com%2Fshowthread.php%3Fp%3D35196464&ei= 1BDIUIjSHouo8ASu44A4&usg=AFQjCNE8D_poMF5CfO1EMqvLo Zy8gbMyHA&sig2=DtNmwgZ4NW2763YCjw98cw
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Old December 12th, 2012, 09:39 AM   #35 (permalink)
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The hardware fix is probably out of the question for most users. I know I wouldnt risk it. but does anyone know what this means?

Quote:
Yes exact same problem with phantom key presses in low signal areas. I have bandaid fix, disabled menu and search keys in the generic.kl key layout file... In system/usr/key layout. Then I use button savoir from market.
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Old December 12th, 2012, 10:33 AM   #36 (permalink)
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I am so glad I don't have this issue on my phone

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Old December 12th, 2012, 11:15 AM   #37 (permalink)
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Quote:
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The hardware fix is probably out of the question for most users. I know I wouldnt risk it. but does anyone know what this means?
there's an app out there that allows you to reroute keys, some users change the menu key into some odd useless camera function as I recall that pretty much disables its use. then you download another app that puts the keys onto the screen of your device.. it's a fix but not really one I'm interested in, I just want a normal phone like everyone else :-D
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Old December 12th, 2012, 01:56 PM   #38 (permalink)
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Yeah I agree. Maybe you can send it in to Samsung under warranty like I did. Have you had it for less than a year? They pay for the postage, you supply the packing box and phone. They didnt even ask for receipts or anything like that. It was pretty painless. They even have an online repair status tracker. Mine was already fixed and is currently going through quality control...
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Old December 12th, 2012, 02:32 PM   #39 (permalink)
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yep, its 3 months old just hate the thought of giving up my phone for however long Samsung may take ( I know suck it up & do it ) looks like the only real alternative left..
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Old December 12th, 2012, 03:09 PM   #40 (permalink)
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If it makes you feel better, there is no deductible, its free 2 day air via UPS there and back, and it only took them two days to fix it once they received it. There is a online status checker that documents every little step of the repair process and they provide UPS tracking numbers.

Make sure you pack it extremely well as they document every single scratch in the pre-repair inspection and they document and rate how well you packaged it for shipping.

mine is already on the way back. they said they fixed it by replacing the LCD screen. I will update as soon as I get it back...
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Old December 12th, 2012, 04:09 PM   #41 (permalink)
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Wishing you the best of luck & Thanks for the tips Can't wait to find out if their fix works..
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Old February 20th, 2013, 11:59 AM   #42 (permalink)
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Quote:
Originally Posted by TechBravo View Post
BTW: I am trying the idea of disabling haptic feedback. That is a great and logical idea!
How exactly do you disable haptic feedback?? I am just using Samsung keypad. This menu popping up and down has driven me CRAZY!!! I have rooted the phone twice now and am running the AGAT kernal. I am lost at this point.
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Old February 20th, 2013, 02:25 PM   #43 (permalink)
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Tried disabling haptic feedback.. it will still do it.
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Old March 5th, 2013, 10:04 AM   #44 (permalink)
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My phone has suddenly developed this issue. The menu button randomly fires for no reason at all. Annoying. Does anyone know if I can take it back to the Boost store for a replacement, or will I have to send it to Samsung?
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Old March 5th, 2013, 11:59 AM   #45 (permalink)
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Default Re: phantom key presses

Intermittent problem with Menu popping up uncommanded

Intermittent problem with Menu popping up uncommanded

Check out this thread
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Old March 6th, 2013, 12:24 AM   #46 (permalink)
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What I did was disabled the menu key and made the search key the menu key. No more phantom presses.

Followed by this guide: http://androidforums.com/galaxy-s2-boost-mobile-all-things-root/670882-guide-phantom-menu-keypress-easy-fix-no-flash-root-instructions-samsung-glxy-s2-sii.html
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Old March 6th, 2013, 05:02 PM   #47 (permalink)
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check this thread worked for me

http://androidforums.com/galaxy-s2-boost-mobile-all-things-root/670882-guide-phantom-menu-keypress-easy-fix-no-flash-root-instructions-samsung-glxy-s2-sii.html
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Old March 12th, 2013, 10:00 AM   #48 (permalink)
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