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Old January 14th, 2011, 11:02 PM   #1 (permalink)
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Default Galaxy won't turn on

I went to use my tablet today and it won't come on. I've had it since Christmas and have been using it without any problems. Can anyone help me, please? It's been plugged in so I know it's been charged. I used it earlier today but now I can't.

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Old January 15th, 2011, 11:39 AM   #2 (permalink)
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I went to use my tablet today and it won't come on. I've had it since Christmas and have been using it without any problems. Can anyone help me, please? It's been plugged in so I know it's been charged. I used it earlier today but now I can't.
Amy,
What you need to do is press and hold the power button whilst at the same time touching the screen (you may have to wait up to 30 seconds as it clears the system).
You will then notice the battery indicator pops up.
The Tablet will then reboot .
Everything goes back to normal.

If that fails to work ~ Connect the power cable and repeat the above steps.
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Old January 17th, 2011, 02:00 PM   #3 (permalink)
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Hi Amy,

I tried your soltuion and my problem still there, my galaxy won't loading the logon screen (as windows corrupted and required loading CD), can you help please
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Old January 17th, 2011, 04:34 PM   #4 (permalink)
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Hi Amy,

I tried your soltuion and my problem still there, my galaxy won't loading the logon screen (as windows corrupted and required loading CD), can you help please
Not sure what you mean by 'required loading CD'. What loading CD are you referring to?
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Old January 25th, 2011, 12:44 PM   #5 (permalink)
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Thumbs up

I had the same issue with my tab shutting off and not wanting to turn back on... I used your advice and it worked!! Thank you!
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Old January 25th, 2011, 03:57 PM   #6 (permalink)
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I had the same issue with my tab shutting off and not wanting to turn back on... I used your advice and it worked!! Thank you!
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Old January 26th, 2011, 05:44 AM   #7 (permalink)
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Thumbs up

I've added your posted boot-up method to the Galaxy Tab Guide (Samsung Galaxy Tab Guide (updated 25 January 2011, 5:42 am Central U.S. time)) Tips and Tricks section, Beards.
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Old January 26th, 2011, 08:00 AM   #8 (permalink)
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I've added your posted boot-up method to the Galaxy Tab Guide (Samsung Galaxy Tab Guide (updated 25 January 2011, 5:42 am Central U.S. time)) Tips and Tricks section, Beards.
Nice one.
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Old February 1st, 2011, 12:33 PM   #9 (permalink)
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when i turn on my tab, the first screen is galaxy tab and then it stuck at samsung welcome screen. it vibrate a bit but not booting up. i tried like Beards advice but won't work. any suggestion?
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Old February 1st, 2011, 03:08 PM   #10 (permalink)
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when i turn on my tab, the first screen is galaxy tab and then it stuck at samsung welcome screen. it vibrate a bit but not booting up. i tried like Beards advice but won't work. any suggestion?
Do you have access to the two button Recovery Mode?
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Old February 13th, 2011, 04:20 PM   #11 (permalink)
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I had the same issue with my tab shutting off and not wanting to turn back on... I used your advice and it not working. can anybody help me please....i use it only one day and i dont know how to resolve it.
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Old February 13th, 2011, 04:28 PM   #12 (permalink)
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I had the same issue with my tab shutting off and not wanting to turn back on... I used your advice and it not working. can anybody help me please...it new buy .i use it only one day and i dont know how to resolve it
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Old February 17th, 2011, 01:38 PM   #13 (permalink)
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Amy,
What you need to do is press and hold the power button whilst at the same time touching the screen (you may have to wait up to 30 seconds as it clears the system).
You will then notice the battery indicator pops up.
The Tablet will then reboot .
Everything goes back to normal.

If that fails to work ~ Connect the power cable and repeat the above steps.

God bless you. I was so angry and upset. You save me. Thanks. I registered here just for writing this comment. Thanks.
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Old February 17th, 2011, 06:17 PM   #14 (permalink)
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God bless you. I was so angry and upset. You save me. Thanks. I registered here just for writing this comment. Thanks.
Very pleased you found it of benefit... and welcome to the forum.
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Old February 19th, 2011, 09:58 AM   #15 (permalink)
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Default I cannot turn it on!!!

What is the problem, It happening always with me, I cannot turn on my tab... is a software failure or what? is there anu software update???
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Old February 19th, 2011, 10:19 AM   #16 (permalink)
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What is the problem, It happening always with me, I cannot turn on my tab... is a software failure or what? is there anu software update???
Have you tried the method I explained earlier?
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Old February 24th, 2011, 01:37 PM   #17 (permalink)
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I just got my tab a few days ago, and I had it sitting here on my desk at work. I decided to download an app from the market, and it wouldn’t start up. Needless to say I was starting to get really ticked as to why it lock up after only 5 days. Anyway I saw this post and tried it, and it worked like a charm. Thanks a lot!
But I am curious as to why this happens? From what I can tell just from this thread it seems like it is pretty common with this tab. And any way to keep it from happening in the future?


Oh, and yes I did thank your post
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Old February 24th, 2011, 03:02 PM   #18 (permalink)
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I just got my tab a few days ago, and I had it sitting here on my desk at work. I decided to download an app from the market, and it wouldn’t start up. Needless to say I was starting to get really ticked as to why it lock up after only 5 days. Anyway I saw this post and tried it, and it worked like a charm. Thanks a lot!
But I am curious as to why this happens? From what I can tell just from this thread it seems like it is pretty common with this tab. And any way to keep it from happening in the future?


Oh, and yes I did thank your post
It's an issue that randomly effects Froyo 2.2
Version 2.2.1 rectifies the problem.

Interestingly it also corrects the random battery readout problem where the Tab can drop from 30% to 3% straight away.

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Old February 27th, 2011, 07:04 PM   #19 (permalink)
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Dearest Beards! Thank God for the forum and for your splendid advice :'} !!! I have had occasional problems with my beloved tablet ("Ralph") sometimes not working with my home wifi. Per a past suggestion from someone on this forum, I usually have been able to get thinks working again by going to the Allshare application and telling it to find the connection (even though I don't use or ...blush...really understand what Allshare is for?!).

Tonight, the wifi wasn't happening so I called up Allshare but suddenly Ralph just passed out !...I tried to keep down the panic while repeatedly stabbing at his tiny on/off button...then finally plugged him in, sort of an IV procedure for lack of anything better to do. Oddly, I had checked the battery shortly before that and it was at 62%, but the sudden shut-down seemed pretty much like when I've accidentally unplugged my laptop at home and it passes out rather than dying completely.

Luckily, I remembered you'all are here and within a few clicks, found your advice, tried it and...it worked, much to my very happy surprise!! Yes, I cradled Ralphie in my left hand, applying CPR as you instructed and ... the little battery icon came up...I'll just let him sleep tonight and recharge, but I know he'd say thank you too. Seriously, I depend on the little guy and would have been upset had I had to go to bed not knowing what was going on -- thank you all for being there and you in particular, Beards, for your smarts and your kindness in sharing them. PS, I did click 'thank you' as well for your record-keeping needs ;'].
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Old February 28th, 2011, 02:29 AM   #20 (permalink)
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Dearest Beards! Thank God for the forum and for your splendid advice :'} !!! I have had occasional problems with my beloved tablet ("Ralph") sometimes not working with my home wifi. Per a past suggestion from someone on this forum, I usually have been able to get thinks working again by going to the Allshare application and telling it to find the connection (even though I don't use or ...blush...really understand what Allshare is for?!).

Tonight, the wifi wasn't happening so I called up Allshare but suddenly Ralph just passed out !...I tried to keep down the panic while repeatedly stabbing at his tiny on/off button...then finally plugged him in, sort of an IV procedure for lack of anything better to do. Oddly, I had checked the battery shortly before that and it was at 62%, but the sudden shut-down seemed pretty much like when I've accidentally unplugged my laptop at home and it passes out rather than dying completely.

Luckily, I remembered you'all are here and within a few clicks, found your advice, tried it and...it worked, much to my very happy surprise!! Yes, I cradled Ralphie in my left hand, applying CPR as you instructed and ... the little battery icon came up...I'll just let him sleep tonight and recharge, but I know he'd say thank you too. Seriously, I depend on the little guy and would have been upset had I had to go to bed not knowing what was going on -- thank you all for being there and you in particular, Beards, for your smarts and your kindness in sharing them. PS, I did click 'thank you' as well for your record-keeping needs ;'].
No problem astanton... Just pleased it all worked out fine for 'Ralph'.
In my daily profession I am a snr consultant surgeon so it's nice to know the surgery has passed on to our technological hardware friends as well.

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Old March 3rd, 2011, 12:58 AM   #21 (permalink)
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Thank you , thank you Mr Beard! That fixed my 'droid I just got yesterday!
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Old March 3rd, 2011, 02:31 AM   #22 (permalink)
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Thank you , thank you Mr Beard! That fixed my 'droid I just got yesterday!
No problem... pleased it worked out for you.

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Old March 6th, 2011, 08:05 PM   #23 (permalink)
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Smile Thanks Beards

Beards advice worked just as he described. I was so disappointed when this happened to my Taband thought Tab life as I knew it was over so quickly. I've had the tab about a month and this "won't turn on" was recent and out of the blue. Samsung online chat help was totally useless, this helped my issue perfectly. THANK YOU, THANK YOU!!! I've been talking this thing up to people so much and was going to be upset if I had to start telling them it was a piece of junk. Hopefully Samsung comes up with a fix to what seems to be a common problem.

Thanks Beards!!
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Old March 7th, 2011, 02:19 AM   #24 (permalink)
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Beards advice worked just as he described. I was so disappointed when this happened to my Taband thought Tab life as I knew it was over so quickly. I've had the tab about a month and this "won't turn on" was recent and out of the blue. Samsung online chat help was totally useless, this helped my issue perfectly. THANK YOU, THANK YOU!!! I've been talking this thing up to people so much and was going to be upset if I had to start telling them it was a piece of junk. Hopefully Samsung comes up with a fix to what seems to be a common problem.

Thanks Beards!!
No problem... and thanks for the vote of thanks.
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Old March 17th, 2011, 03:44 PM   #25 (permalink)
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Excellent, worked for me. Thanks
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Old March 17th, 2011, 05:25 PM   #26 (permalink)
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Excellent, worked for me. Thanks
No problem....
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Old March 22nd, 2011, 10:44 AM   #27 (permalink)
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I'm very new to Android and the situation this evening when everything just went dead shocked me. I just bought it last Sat and it's been working fine all along until that moment.
Many thanks for google that lead me to this forum. I thought I'll need a personal leave tomorrow to rush to the far far away Samsung Service Center.
I'm another one who just register here to say thank you, Beards.

Could you explain why and how to prevent this problem?
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Old March 22nd, 2011, 11:19 AM   #28 (permalink)
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I'm very new to Android and the situation this evening when everything just went dead shocked me. I just bought it last Sat and it's been working fine all along until that moment.
Many thanks for google that lead me to this forum. I thought I'll need a personal leave tomorrow to rush to the far far away Samsung Service Center.
I'm another one who just register here to say thank you, Beards.

Could you explain why and how to prevent this problem?
It's caused by a random bug in the Tab's system.
The only way to prevent this from happening again is to upgrade your Tab to Android 2.2.1
However, as most either don't like upgrading their phone or like using Samsung's Kies program, or don't have access to 2.2.1 and are weary of using samfirmware.com and Odin to upgrade (that was a mouthful), the only option is to do the recovery I mention.
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Old April 9th, 2011, 05:00 AM   #29 (permalink)
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HAD THIS PROBLEM TOO.
I was on my way to my work (had a flight) when all of a sudden my tab just went black! Got super worried and was already thinking of absenting on my work and just go straight to a Samsung mechanic. When i was searching for some troubleshooting stuff about my case, I FOUND THIS ONE!

SO MAGIC! Thanks a lot!!!

Nwe, what if it happens on your phone over and over and over and over again??

Would appreciate your reply mister. )
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Old April 10th, 2011, 02:01 AM   #30 (permalink)
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Ok so what if you've followed your procedure and still nothing. My tab doesn't even light up while on the charger now. No matter what, it's nothing more than a paperweight. I've only had it for about 40 days and have never even dropped it. Just rolled over in bed today to find it wouldn't turn on. I tried your method (Beards) and even a few different combinations of holding the power with the volume buttons. Still no dice. Am I maybe missing something or am I just hosed.
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Old April 10th, 2011, 02:20 AM   #31 (permalink)
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Ok so what if you've followed your procedure and still nothing. My tab doesn't even light up while on the charger now. No matter what, it's nothing more than a paperweight. I've only had it for about 40 days and have never even dropped it. Just rolled over in bed today to find it wouldn't turn on. I tried your method (Beards) and even a few different combinations of holding the power with the volume buttons. Still no dice. Am I maybe missing something or am I just hosed.
If the method I provided does not work and you simply can not get any life whatsoever from the Tab then all I can say is the problem would appear more terminal.

My only advise now would be to take the Tab to the nearest Samsung Support Centre.
I trust you know where yours is located?
If not you should be able to find it from the support pages of Samsung
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Old April 10th, 2011, 01:16 PM   #32 (permalink)
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Thanks so much for your wisdom, Beards! I had to register just to give you a "thumbs up"
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Old April 10th, 2011, 01:42 PM   #33 (permalink)
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Thanks so much for your wisdom, Beards! I had to register just to give you a "thumbs up"
I am flattered.
Many thanks.
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Old April 15th, 2011, 02:51 PM   #34 (permalink)
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Amy,
What you need to do is press and hold the power button whilst at the same time touching the screen (you may have to wait up to 30 seconds as it clears the system).
You will then notice the battery indicator pops up.
The Tablet will then reboot .
Everything goes back to normal.

If that fails to work ~ Connect the power cable and repeat the above steps.
That's very interesting. Can I ask what exactly it's doing when you do that? I just had that problem the other day and called T-Mobile. I actually thought the thing might have over heated. When it wouldn't turn on, I thru it in the drawer and when I pulled it out several hours later, it came on but in the mean time I had called T-Mo saying I may have to exchange it and told them why. Theynever suggested any other course of action. The question is now, should I take the replacement or not? I'd just as soon NOT have to re-do everything but I also don't want it if it has some problem.
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Old April 15th, 2011, 03:07 PM   #35 (permalink)
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That's very interesting. Can I ask what exactly it's doing when you do that? I just had that problem the other day and called T-Mobile. I actually thought the thing might have over heated. When it wouldn't turn on, I thru it in the drawer and when I pulled it out several hours later, it came on but in the mean time I had called T-Mo saying I may have to exchange it and told them why. Theynever suggested any other course of action. The question is now, should I take the replacement or not? I'd just as soon NOT have to re-do everything but I also don't want it if it has some problem.
Trust me it's a well known fault on the Tab with Android 2.2
The later update (if you can get it) gets around the problem.
Any new Tab will have 2.2, although soon we hope to see Gingerbread 2.3 being installed on new Tabs.
My fix is what was passed to me by my contact at Samsung.
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Old April 15th, 2011, 03:28 PM   #36 (permalink)
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Trust me it's a well known fault on the Tab with Android 2.2
The later update (if you can get it) gets around the problem.
Any new Tab will have 2.2, although soon we hope to see Gingerbread 2.3 being installed on new Tabs.
My fix is what was passed to me by my contact at Samsung.
It always amazes me how we can know all these little issues and fixes yet tech support is clueless. Thanks Beards! Of course, now I feel sorry for those Tab owners who don't read these boards.
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Old April 15th, 2011, 05:00 PM   #37 (permalink)
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It always amazes me how we can know all these little issues and fixes yet tech support is clueless. Thanks Beards! Of course, now I feel sorry for those Tab owners who don't read these boards.
No problem Connie.
If you feel it has helped in any small way please feel free to leave a vote of thanks.
As explained in my 'sig details', all thank you votes are later converted into a charitable donation.
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Old April 23rd, 2011, 09:10 PM   #38 (permalink)
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I went to use my tablet today and it won't come on. I've had it since Christmas and have been using it without any problems. Can anyone help me, please? It's been plugged in so I know it's been charged. I used it earlier today but now I can't.
Eh AmyM I had the same prob.
I followed the advice given to you and it WORKS. Thanks to clitrenta.
Great stuff. queals (new member)
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Old April 24th, 2011, 02:22 AM   #39 (permalink)
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Eh AmyM I had the same prob.
I followed the advice given to you and it WORKS. Thanks to clitrenta.
Great stuff. queals (new member)
May I ask why you are thanking clitrenta?
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Old April 24th, 2011, 08:12 AM   #40 (permalink)
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May I ask why you are thanking clitrenta?
Hey, I wasn't sure either so I gave you one for him. Sorry Beards.
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Old April 24th, 2011, 10:59 AM   #41 (permalink)
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Hey, I wasn't sure either so I gave you one for him. Sorry Beards.
Well thank you Connie.... That's more monies in the kitty for the hospital.
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Old April 24th, 2011, 11:43 AM   #42 (permalink)
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Well thank you Connie.... That's more monies in the kitty for the hospital.
Not a problem. Give credit where credit due. Funny thing is I haven'thad that problem since the first time. Go figure.
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Old April 24th, 2011, 01:30 PM   #43 (permalink)
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Not a problem. Give credit where credit due. Funny thing is I haven'thad that problem since the first time. Go figure.
Don't tempt fate..
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Old May 7th, 2011, 06:28 AM   #44 (permalink)
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Have you tried the method I explained earlier?
Dear Beard,

I am facing the same issue, and the solution you explained earlier wasn't working with me, can you help me please?

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Old May 7th, 2011, 06:31 AM   #45 (permalink)
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when i turn on my tab, the first screen is galaxy tab and then it stuck at samsung welcome screen. it vibrate a bit but not booting up. i tried like Beards advice but won't work. any suggestion?

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Old May 7th, 2011, 06:50 AM   #46 (permalink)
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Dear Beard,

I am facing the same issue, and the solution you explained earlier wasn't working with me, can you help me please?

Thanks
I have got to go out for a few hours but if you leave me some further info maybe I can help.

What exactly happens when you try to power on the Tab... do you get anything (even the lights on the selectors at the bottom of the screen) or is it simply dead as in nothing?

Next question ~ Can you select the 'Recovery Mode' ~ volume up + power + home and wait for around 2-3 minutes whilst it loads the recovery console?
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Old May 7th, 2011, 05:13 PM   #47 (permalink)
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I guess I did jinx myself Beards. Even after getting a replacement Tab, I've had it happen two or three times since. In each case however, I was able to get it to come back on after holding the power button down for several seconds and touching the screen at the same time. The last time took a little longer to move off of the splash screen but it did make it. So I guess now I ask, WHY doesn't Samsung/T-Mobile put out a fix for this? I assume it's software related. So what are we waiting for?
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Old May 7th, 2011, 05:46 PM   #48 (permalink)
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I guess I did jinx myself Beards. Even after getting a replacement Tab, I've had it happen two or three times since. In each case however, I was able to get it to come back on after holding the power button down for several seconds and touching the screen at the same time. The last time took a little longer to move off of the splash screen but it did make it. So I guess now I ask, WHY doesn't Samsung/T-Mobile put out a fix for this? I assume it's software related. So what are we waiting for?
Hi Connie,
There is a fix albeit still unofficial as in not direct from Samsung via Kies.
The unofficial fix can be found by updating the ROM file to a later version.
Later version ROM packages can be obtained from samfirmware.com
As this update does not use Kies you will also need a third-party PC util by the name of Odin, again this is obtained at the samfirmware site.

The site gives full guidance on how to use Odin and carry out the upgrade using the later ROM file from the site.
You must make sure you pick the ROM file suited to where you bought the Tab ~ i.e. if in the UK you use a European ROM file.
Currently the latest ROM file for European Tab's is P1000XWJMK ##

When you go to the site you will have to join but it's a painless affair.

As to Samsung releasing a supported Kies update, this is coming when Gingerbread 'finally' gets released.... Don't ask me when but I understand fully your question, there is an issue and it is not being addressed correctly.

Why don't you leave a message on Samsung's Facebook page and see if you get any response. Even if not it may spark off a few more Facebook replies which then may trigger Samsung to come back to you.
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Old May 9th, 2011, 01:11 PM   #49 (permalink)
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Amy,
What you need to do is press and hold the power button whilst at the same time touching the screen (you may have to wait up to 30 seconds as it clears the system).
You will then notice the battery indicator pops up.
The Tablet will then reboot .
Everything goes back to normal.

If that fails to work ~ Connect the power cable and repeat the above steps.
I have my machine 2 weeks ago and got the same problem and I was about to go to the dealer and ask for change but the above method worked like charm. Thank U Beards.
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Old May 9th, 2011, 04:23 PM   #50 (permalink)
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I have my machine 2 weeks ago and got the same problem and I was about to go to the dealer and ask for change but the above method worked like charm. Thank U Beards.
No problem... Just very happy another user benefited from this knowledge.

.... and thank you for the vote of thanks. My medical staff will love going 'back' into my wallet again tomorrow.
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